Facilities

Full-service spa
Boat tours nearby
Fitness facilities
Express check-out
Parasailing nearby
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Incredible service
Great amenities

Categories

Cleanliness
9.15
Very clean and well maintained.
Service
9.65
Everyone went out of their way to make us feel welcomed.
Location
9.35
Great location, close to shopping and attractions.
Room Quality
9.15
Beautiful impeccable facilities with nice views.
Amenities
9.15
Concierge lounge with lovely buffet and happy hour.
Value for Money
8.65
Overall good value considering the amenities offered.
Food and Beverage
9.15
Exceptional variety at Christmas lunch.
Overall Experience
9.35
Incredible experience, highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:43

Property Description

Experience the ultimate in luxury at The Westin Cape Town, where comfort meets sophistication in the heart of the city.

Indulgent Spa Awaits
Pamper yourself at our exquisite spa, offering rejuvenating massages and facials that are sure to revive your spirit. Enjoy recreational amenities including both outdoor and indoor pools, along with a relaxing sauna.

Culinary Delights
Savor French cuisine at Louis B's Bar and Lounge, or enjoy 24-hour room service for an unforgettable dining experience. Our bar/lounge is perfect for unwinding with a refreshing drink after a busy day.

State-of-the-Art Facilities
With 19 meeting rooms and over 5,877 square feet of event space, we’re ideal for business travelers and special occasions. Plus, our complimentary Wi-Fi and business center ensure you stay connected.

Don’t miss out—book your stay at The Westin Cape Town today!

Important information:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

See all policies

Location

Guest Reviews

9.2
Based on 137 reviews
Cleanliness: 9.15
Service: 9.65
Location: 9.35
Room Quality: 9.15
Amenities: 9.15
Value for Money: 8.65
Food and Beverage: 9.15
Overall Experience: 9.35
N
Ndella solo_traveller ci
8
Pros:

La situation géographique et l'amabilité de l'équipe de l'hôtel

2026-05-08 via Nuitee
N
Neo solo_traveller za
9
2026-05-03 via Nuitee
B
Bismark solo_traveller at
10
Pros:

Breakfast 100%
Staff very friendly
Food in general delicious

Cons:

Someone stole my headphones which i forgot while waiting for the Uber

2026-04-28 via Nuitee
P
Puleinge couple na
10
2026-04-25 via Nuitee
J
Jennifer ijeoma couple gb
8
Good stay
Pros:

Good location, friendly staff

Cons:

Nothing

2026-04-20 via Nuitee
P
Peter solo_traveller zm
10
2026-04-06 via Nuitee
V
Vusi couple za
4
Ohk
Pros:

The breakfast is exceptional

Cons:

The care, I ordered food and had the plate in my room the whole day even after trying to get it fetched.

2026-04-05 via Nuitee
J
Jonathan solo_traveller zm
9
I had a very good stay. Very suitable for business visits.
2026-03-31 via Nuitee
A
andrewhB6934EK Couples Sarasota, Florida
10
Cheryl-Lee Housekeeping.
Pros:

Hats off to the General Manager & team for creating an environment where everyone provides a warm welcome, perfect hospitality, with local charm.

If you can, pay for the exec level, amazing breakfast, try the mushrooms if toasted, just devine!

2026-03-26 via Tripadvisor
T
Tagore family_with_children za
6
Pros:

Beautiful hotel

Cons:

Staff could not find the booking

2026-03-26 via Nuitee
D
danacaryindc Couples Washington DC, District of Columbia
10
Wonderful stay in FABULOUS Cape Town
Pros:

We cannot recommend the Westin Cape Town enough. The hotel is in a great location with beautiful views. Both spa and pool on the top floor were excellent. We are Titanium members so we did frequent the Lounge. However, we also enjoyed the restaurants in the hotel lobby.
Most importantly, the service was FABULOUS. Everyone we met was very professional and friendly.
A special THANK YOU to Bevlynne Smith from the concierge desk. She made our trip to beautiful Cape Town and surrounding areas incredibly special. She took the extra time to help us us arrange tours ( including a safari)

2026-03-23 via Tripadvisor
X
Xolisile family_with_children za
9
2026-03-23 via Nuitee
V
vssmith54 Business Woodstock, Georgia
10
Above and Beyond Hospitality—A Birthday I’ll Never Forget
Pros:

I can’t say enough wonderful things about my experiences at The Westin Cape Town. Every stay is consistently exceptional, but this last visit truly went above and beyond.

I was celebrating my birthday, and when I arrived in my room, I was surprised with a thoughtful setup that included a bottle of champagne and delicious sweet treats. It was such a beautiful and unexpected gesture that made me feel genuinely valued and celebrated.

What sets this hotel apart is the incredible attention to detail and the warmth of the staff. The hospitality here is not just professional—it’s personal. You can feel that they truly care about their guests and go out of their way to make every stay memorable.

I’m so grateful for the kindness shown to me, and it’s a big reason why I keep coming back. If you’re looking for a place where you’ll feel welcomed, appreciated, and cared for, this is it.

Highly recommend, and I’m already looking forward to my next visit!

2026-03-19 via Tripadvisor
S
sylvester couple za
9
2026-03-19 via Nuitee
F
Fabunmi solo_traveller ng
9
2026-03-15 via Nuitee
K
Kangwa couple zm
9
Great
Pros:

It was very clean

2026-03-07 via Nuitee
M
Madivos couple be
9
2026-03-05 via Nuitee
N
neyrithg Couples
10
Great stay!
Pros:

Great spacious rooms, amazing breakfast, loads of options, great indoor pool with a jacuzzi, friendly staff, loads of spaces to hand out and have a drink, not far from the Waterfront Shopping center, short walk distant to different places around, amazing views from our room

2026-03-03 via Tripadvisor
E
E3826GZjustinc Family
10
Amazing!
Pros:

AMAZING! executive lounge, sent postcards for me. Perfect for any travel but especially business. Sauna and steamroom + gym amazing

2026-02-28 via Tripadvisor
M
Murtala Tafida couple ng
10
2026-02-25 via Nuitee