Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful views
Cons:
Poor cleanliness in some rooms
Subpar breakfast options
Access issues

Categories

Cleanliness
8.13
Issues with dampness, mold, and lingering odors in some rooms.
Service
9.6
Staff were friendly and helpful, providing good service and assistance.
Location
9.64
Great location close to key attractions and beautiful views.
Room Quality
8.09
Mixed feelings about room conditions. Some issues with maintenance reported.
Amenities
9.12
Basic amenities present but some aspects could be improved.
Value for Money
9.08
Generally reasonable value given the location and service.
Food and Beverage
7.63
Breakfast and food options were not up to standard.
Overall Experience
9.1
Enjoyable stay with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:08

Property Description

Garden Views and Mountain Scenery
SaPa Retreat Condotel offers a picturesque setting with a garden and stunning mountain views, providing a serene escape for guests seeking tranquility.

Family-Friendly Amenities
With a family-friendly restaurant, 24-hour front desk, and sun terrace, this aparthotel ensures a comfortable stay for families looking to create lasting memories together.

Cycling and Outdoor Activities
Ideal for adventure enthusiasts, guests can explore the area through cycling, enjoy a picnic in the designated area, or opt for bike hire to further discover the surroundings.

Experience a harmonious blend of nature and comfort at SaPa Retreat Condotel. Book your stay now to indulge in a relaxing getaway amidst the beauty of Sa Pa.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 9 years old stay for VND 200,000 per person per night when using an existing bed.
    Children from 10 years old to 17 years old stay for VND 300,000 per person per night when using an existing bed.
    People no matter the age stay for VND 250,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 349 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.09
Amenities: 9.12
Value for Money: 9.08
Food and Beverage: 7.63
Overall Experience: 9.1
M
MOHAMAD RASTAM • solo_traveller • my
8
2026-07-03 • via Nuitee
T
Thi Cam Thu • solo_traveller • fr
9
2026-06-27 • via Nuitee
J
Judith • solo_traveller • in
6
Great views. Basic hotel.
Pros:

Located very close to Sapa centre. Very clean with comfortable beds. Its just next to the monorail tracks and watching the train go by is amazing. The views are really nice esp from the top 2 floors.

Cons:

The access looks a little shady. Its off any road and u have to drag yr luggage down a flight of stairs to get to the reception. Lots of stairs in the hotel and no elevator but the boys help with the luggage Rooms are in one line with a common corridor.. The pics are deceptive but ok hotel. Views make up for ecerything. The breakfast was basic and strictly ok. Not much of a choice. No fruits and no bakes. Basic hotel. No frills.

2026-06-18 • via Nuitee
P
Princes April • extended_group • ph
10
2026-06-17 • via Nuitee
A
Aia • extended_group • au
6
N/A
Pros:

The location of the room

Cons:

The breakfast menu. Same everyday and no fruits

2026-06-11 • via Nuitee
J
Judith • solo_traveller • ph
10
Our Wonderful family vacay at Sapa Retreat Condotel❤️
Pros:

My 2nd time staying at this condotel with my family.
The view!
Duy and Wang helped us everytime.
Big rooms!
Big bathrooms!
Comfy beds!

Cons:

The entrance to the place looks shabby.....but thats the thing.....because its the backdoor.

2026-06-02 • via Nuitee
J
Judith • solo_traveller • ph
10
Pros:

I love the Family Suite Hotel.
Its clean.
AC works well on a hot hot day.
Theres a lift.
Big beds
Big bathroom with heater.
Comfy hygienic beds and pillows.
The room smells nice.

Cons:

Zero

2026-06-02 • via Nuitee
M
mieza • extended_group • my
9
2026-06-01 • via Nuitee
J
JennPC • solo_traveller • sg
1
Pros:

Location, nothing else

Cons:

Moulds on the wall and curtains. Smelly pillows and towels, Family rooms are located 5 levels below the reception area, The walk is unsheltered.

2026-05-26 • via Nuitee
G
Gillian Fae Lorraine • family_with_children • gb
9
2026-05-26 • via Nuitee
S
Scott • couple • us
6
Satisfactory with difficulties
Pros:

Location and views and the breakfast was excellent

Cons:

75 stairs from the room to three parking lot for pick up
60 stairs to the lobby so if you want something it’s 120 steps just get a water or coffee
No restraint or services anywhere else
I told them I was over 70 and had difficulty walking up and down stairs made no difference
Could not just cancel because they did not supply any information before getting there fridge not working. Shower was a challenge very difficult and too hot to shower,
Close to everything large and very comfortable rooms
Would not start again

2026-05-20 • via Nuitee
P
Peggy • solo_traveller • sg
6
Sad
Pros:

The view is nice

Cons:

The place to us we need to climb up too many staircases and to the hotel we need to go up and down the slope. One of the master room is the toilet have renovation.

2026-05-09 • via Nuitee
S
SHARON • extended_group • ph
9
2026-05-08 • via Nuitee
P
Petar • family_with_children • au
10
Wonderful hotel for the money you pay
Pros:

Fantastic location with an amazing view of the Fansipan train each morning during breakfast too

Cons:

A little difficult to find at first, hidden behind other hotels. Still worth the stay, excellent value for money

2026-05-06 • via Nuitee
P
Patrick Franco • extended_group • ph
9
Great view. Good location. Good facilities
Pros:

The location was great with overlooking view of the mountain and the funicular train. The room was also a great fit for our group.

Cons:

None

2026-04-24 • via Nuitee
S
Solis • extended_group • ph
10
Highly recommended!
Pros:

We were allowed to stay and our luggage after check out while waiting for our service back to Hanoi. Also, we love the place since the monorail is just overlooking from our room.

2026-04-21 • via Nuitee
R
Richard • solo_traveller • hu
8
okay for short stay
Pros:

comfortable bed, helpful staff

Cons:

breakfast was quite simple but okay for 2 days,
view is better on photos, room was a bit smelly (musty)

2026-04-19 • via Nuitee
S
Sherilyn gae • extended_group • ca
10
2026-04-15 • via Nuitee
A
Angela • extended_group • gb
5
Pros:

The location and view

Cons:

Staff is a hit and miss
Breakfast was below average
Bathrooms could so with updating
Not all bedrooms have aircon

2026-04-11 • via Nuitee
T
Thalia • family_with_children • ph
10
2026-04-11 • via Nuitee