Riu Plaza London The Westminster

Hotels
Curio Collection by Hilton
9.2 (10170 reviews)
30 John Islip St , London , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful decor
Cons:
Food quality issues
Some rooms cramped
Hygiene concerns

Categories

Cleanliness
8.75
Mentioned issues with hygiene and stained towels.
Service
9.72
Consistently described as friendly and welcoming.
Location
9.76
Locations praised for convenience and proximity to attractions.
Room Quality
8.71
Some rooms cramped and issues with organization noted.
Amenities
9.24
Standard amenities with mixed reviews on specific offerings.
Value for Money
9.2
Mixed direction on value, especially with the restaurant experience.
Food and Beverage
8.25
Mentioned disappointment with food quality at the restaurant.
Overall Experience
9.99
Overall experience highly rated by most reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:18

Property Description

Modern Amenities and Features
The Westminster London, Curio Collection by Hilton offers a modern fitness centre, stylish cocktail bar, and flat screen TVs in every room. Enjoy the convenience of free WiFi and Pimlico Underground Station within walking distance.

Dining Options
Indulge in a culinary experience at Westminster Bar & Grill, serving breakfast, lunch, dinner, and drinks. For a quick bite or beverage, visit Westminster Café offering a variety of hot drinks, juices, sandwiches, and snacks throughout the day.

Convenience and Services
With floor-to-ceiling windows, air-conditioning, work desk, minibar, and 24-hour room service, every guest's comfort is ensured. Benefit from modern décor, a 24-hour front desk, and concierge services for a seamless stay.

Book now to experience the vibrant Westminster and its iconic attractions just minutes away!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is needed) and costs GBP 40 per day.

Location

Property Video

Property Accessibility

Total Disability Score: 66.57
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Regular
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 14
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.2
Based on 10170 reviews
Cleanliness: 8.75
Service: 9.72
Location: 9.76
Room Quality: 8.71
Amenities: 9.24
Value for Money: 9.2
Food and Beverage: 8.25
Overall Experience: 9.99
G
Gerardo couple it
10
2026-06-06 via Nuitee
S
Sandra Petkute solo_traveller gb
7
Pros:

Great location, great staff

Cons:

Not a very comfortable bathroom/entrance layout.

2026-06-06 via Nuitee
S
Shih Hsuan couple gb
3
2026-06-06 via Nuitee
M
marion solo_traveller gb
8
2026-06-06 via Nuitee
H
Hüseyin Avni couple tr
9
2026-06-06 via Nuitee
S
Sandra family_with_children de
7
Cons:

Mir fehlt ein Restaurant für den Abend im Hotel lt. Internet sollte eins vorhanden sein

2026-06-06 via Nuitee
M
Maria de los Milagros couple ar
8
Pros:

desayuno

Cons:

Nos fuimos del hotel antes de la hora del desayuno no tenían alguna opción para dejarnos como lo hacen otros hoteles (ej un café con alguna snack)

2026-06-06 via Nuitee
R
Rachele couple it
9
Pros:

Colazione buonissima !! Personale super gentile e disponibile! Il free refil dell’acqua disponibile ad ogni piano gratuitamente è super utile!
Terrò in considerazione per il prossimo soggiorno !!

2026-06-06 via Nuitee
H
Huw solo_traveller gb
7
Good hotel. Would stay again
Pros:

Clean and quiet bedroom.
Large TV
Great location. Short walk to conference centre
Easy check in.
Good customer service at reception and breakfast

Cons:

Mattress was a bit worn, kept rolling into the middle of the bed.

2026-06-06 via Nuitee
P
Pawel couple pl
9
2026-06-06 via Nuitee
D
David solo_traveller nz
9
Pros:

Nice coffee next door.

Cons:

Don't get a hotel booked cab to LHR, expensive, twice the price

2026-06-06 via Nuitee
M
mustafa caner couple tr
7
2026-06-06 via Nuitee
M
matthew couple au
9
2026-06-06 via Nuitee
E
ELENI couple gr
9
2026-06-06 via Nuitee
M
Mal solo_traveller us
9
2026-06-06 via Nuitee
R
Renata solo_traveller lt
8
2026-06-06 via Nuitee
J
João couple pt
8
2026-06-06 via Nuitee
H
Helen solo_traveller nz
7
Good location, great room.
Pros:

The location is great and I walked to most things. It's also quiet in Westminster. I had a corner room and it was lovely.

Nice breakfast buffet.

Cons:

It was odd that they didn't return my laundry to my room and it wasn't made clear in the hotel guide in the room that the hotel has a policy of NOT bringing laundry back to the room. I waited days until finally I asked at the desk. No one had contacted me or left a message that it was back and that I needed to collect it from Reception.

2026-06-05 via Nuitee
R
Rickie solo_traveller gb
9
2026-06-05 via Nuitee
A
Ana Patricia couple pe
9
Muy recomendable : excelente ubicación, moderno y servicio top
Pros:

Ubicación céntrica y tranquila a la vez: Dormitorio moderno, bonito y cómodo. Personal amable y servicial. Regresaría otra vez:

Cons:

Pequeños detalles de mantenimiento: atoro del lavabo, algo de olor de Humedad en la
Ducha . El desayuno muy bien aunque le agregaría más
Variedad de fruta fresca para servirse

2026-06-05 via Nuitee