Riu Plaza London The Westminster

Hotels
Curio Collection by Hilton
9.2 (9800 reviews)
30 John Islip St , London , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful decor
Cons:
Food quality issues
Some rooms cramped
Hygiene concerns

Categories

Cleanliness
8.75
Mentioned issues with hygiene and stained towels.
Service
9.72
Consistently described as friendly and welcoming.
Location
9.76
Locations praised for convenience and proximity to attractions.
Room Quality
8.71
Some rooms cramped and issues with organization noted.
Amenities
9.24
Standard amenities with mixed reviews on specific offerings.
Value for Money
9.2
Mixed direction on value, especially with the restaurant experience.
Food and Beverage
8.25
Mentioned disappointment with food quality at the restaurant.
Overall Experience
9.99
Overall experience highly rated by most reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:18

Property Description

Modern Amenities and Features
The Westminster London, Curio Collection by Hilton offers a modern fitness centre, stylish cocktail bar, and flat screen TVs in every room. Enjoy the convenience of free WiFi and Pimlico Underground Station within walking distance.

Dining Options
Indulge in a culinary experience at Westminster Bar & Grill, serving breakfast, lunch, dinner, and drinks. For a quick bite or beverage, visit Westminster Café offering a variety of hot drinks, juices, sandwiches, and snacks throughout the day.

Convenience and Services
With floor-to-ceiling windows, air-conditioning, work desk, minibar, and 24-hour room service, every guest's comfort is ensured. Benefit from modern décor, a 24-hour front desk, and concierge services for a seamless stay.

Book now to experience the vibrant Westminster and its iconic attractions just minutes away!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is needed) and costs GBP 40 per day.

Location

Property Video

Property Accessibility

Total Disability Score: 66.57
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Regular
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 14
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.2
Based on 9800 reviews
Cleanliness: 8.75
Service: 9.72
Location: 9.76
Room Quality: 8.71
Amenities: 9.24
Value for Money: 9.2
Food and Beverage: 8.25
Overall Experience: 9.99
K
Kimberly couple be
7
Goed hotel maar geen luxe
Pros:

Centraal gelegen, kamers hygiënisch en ruim, de koffie bij het ontbijt vonden wij super lekker en is een leuk pluspuntje, personeel overal heel vriendelijk en deze verdienen om in de bloemetjes gezet te worden

Cons:

Ramen konden niet open terwijl het 24 graden was, Netflix werkte niet op de tv, warm water in de douche duurde ook even, airco maakte enorm veel lawaai, de mini frigo was volledig leeg en daar konden misschien wat basics drankjes/snacks in voor de prijs, ontbijt was heel druk en vaak aanschuiven (+ veel lawaai), voor de prijs die we betaald hebben kon er misschien wel ietsje meer luxe aanwezig zijn geweest

2026-05-02 via Nuitee
H
Hazel solo_traveller gb
8
Pros:

Lovely hotel

Cons:

Bar not really a bar as cafe also and poor service

2026-05-02 via Nuitee
G
Guy couple gb
3
Wouldn’t recommend for the price - poor!
Pros:

The breakfast was good

Cons:

Dirty room, blocked shower, broken facilities and slow to respond to requests from reception

2026-05-02 via Nuitee
C
Chiaspa solo_traveller it
9
2026-05-02 via Nuitee
A
Alok solo_traveller gb
8
Positive overall
Pros:

Comfortable room. Good location. Water dispenser. Good breakfast.

Cons:

Dark decor making it feel closed and depressing.

2026-05-02 via Nuitee
R
Ruth couple gb
6
Great location. Needs to up it’s game in terms of cleanliness and staff training
Pros:

Location was great. Breakfast was good. Comfortable bed. Room size was good. Great shower

Cons:

Room was unclean. Bathroom and toilet floor was unclean. Lifts can’t cope with the amount of guests in the morning. Reception staff were nice but seemed untrained and unsure of how to manage things

2026-05-02 via Nuitee
S
Steffen family_with_children de
9
2026-05-02 via Nuitee
H
Holger solo_traveller de
8
2026-05-02 via Nuitee
N
Nikolaos couple gr
6
2026-05-02 via Nuitee
I
Ixara Lee family_with_children gb
5
2026-05-02 via Nuitee
W
Wells-Hutchinson solo_traveller gb
6
Pros:

Rooms were very modern, cozy and clean. Hotel was spotless, staff were polite while there and very happy to help. The hotel was very beautiful and had some great amenities.

Cons:

As I said the staff were very polite while there however when we left we realised we had left our keys in the room it took us all evening to get someone to answer the phone to no avail, the next morning we managed to get through and asked if they had been found and could be sent back to us. The hotel said that they couldn't help over the phone for lost property we had to email a specific address. We did this and heard nothing for 2 days by the time we lost hope they would have been found and after calling to try and get our issue chased up we finally got an email saying they hadn't found them and that was it. With this situation leaving a sour taste in our mouths as well as a 20 minute walk to the tube station that benefited us I don't think it's somewhere we would return too.

2026-05-02 via Nuitee
J
joan solo_traveller gb
9
2026-05-02 via Nuitee
D
Damiano family_with_children it
10
2026-05-02 via Nuitee
L
Lea solo_traveller ch
8
2026-05-02 via Nuitee
I
Ilona couple fr
10
Très bon séjour au Riu Plaza !
Pros:

Tout! Super vue de la chambre d’hôtel au 11ème étage, le petit déjeuner très complet avec un bon english breakfast ainsi que la proximité avec les lieux d’intérêts 😍👍🏻

Cons:

/

2026-05-01 via Nuitee
C
Christine couple gb
10
2026-05-01 via Nuitee
C
Claude José couple lu
9
2026-05-01 via Nuitee
J
Jane solo_traveller gb
8
2026-05-01 via Nuitee
E
Ewlambia family_with_children ch
10
Toll, danke!
Pros:

Modern, stilvoll, bequeme Betten, sehr schöne Zimmer, trinkwasser-Station, Steckdosen-Adapter kann man kaufen, sehr freundliches Personal.

Cons:

Nichts

2026-05-01 via Nuitee
A
amanda couple gb
6
Adequate. I won’t go back
Pros:

Location - quiet

Cons:

It all felt a bit mean. No water in the bedroom no mini bar rubbish coffee in the room and the breakfast was terrible. Coffee ghastly and it felt like a cattle market

2026-05-01 via Nuitee