Riu Plaza London The Westminster

Hotels
Curio Collection by Hilton
9.2 (8733 reviews)
30 John Islip St , London , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful decor
Cons:
Food quality issues
Some rooms cramped
Hygiene concerns

Categories

Cleanliness
8.75
Mentioned issues with hygiene and stained towels.
Service
9.72
Consistently described as friendly and welcoming.
Location
9.76
Locations praised for convenience and proximity to attractions.
Room Quality
8.71
Some rooms cramped and issues with organization noted.
Amenities
9.24
Standard amenities with mixed reviews on specific offerings.
Value for Money
9.2
Mixed direction on value, especially with the restaurant experience.
Food and Beverage
8.25
Mentioned disappointment with food quality at the restaurant.
Overall Experience
9.99
Overall experience highly rated by most reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:18

Property Description

Modern Amenities and Features
The Westminster London, Curio Collection by Hilton offers a modern fitness centre, stylish cocktail bar, and flat screen TVs in every room. Enjoy the convenience of free WiFi and Pimlico Underground Station within walking distance.

Dining Options
Indulge in a culinary experience at Westminster Bar & Grill, serving breakfast, lunch, dinner, and drinks. For a quick bite or beverage, visit Westminster Café offering a variety of hot drinks, juices, sandwiches, and snacks throughout the day.

Convenience and Services
With floor-to-ceiling windows, air-conditioning, work desk, minibar, and 24-hour room service, every guest's comfort is ensured. Benefit from modern décor, a 24-hour front desk, and concierge services for a seamless stay.

Book now to experience the vibrant Westminster and its iconic attractions just minutes away!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is needed) and costs GBP 40 per day.

Location

Property Video

Property Accessibility

Total Disability Score: 66.57
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Regular
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 14
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.2
Based on 8733 reviews
Cleanliness: 8.75
Service: 9.72
Location: 9.76
Room Quality: 8.71
Amenities: 9.24
Value for Money: 9.2
Food and Beverage: 8.25
Overall Experience: 9.99
M
Mawa couple es
7
2026-04-04 via Nuitee
V
Viktória family_with_children hu
10
Pros:

Belváros közelsége, kényelmes ágyak, felszerelt nagyobb szoba.

Cons:

Reggelinél túlzsúfolt.

2026-04-04 via Nuitee
SAMRA couple fr
8
Bonne localisation
Pros:

Hôtel moderne bien équipé, situé dans un quartier très calme.
Big ben /abbaye de westminster et métro à proximité.
Personnel agréable.

Cons:

Poussière sous le bureau/table de nuit

2026-04-04 via Nuitee
A
Alexander couple at
10
2026-04-04 via Nuitee
P
Paul solo_traveller gb
8
2026-04-04 via Nuitee
C
Charlotte couple gb
7
Pleasant but only because of the company I was with.
Pros:

The room was nice, clean, nice size.

Cons:

Staff were a bit all over the place. Check in was difficult and I had to wait for a long time to get my key card. While waiting lots of others also had difficulty. Staff also just walk into your room which I think is really unprofessional. We had ordered some shower caps and we were told 10-15 minutes maximum wait and so we waited and they didn’t turn up. Then we decided to shower about 30 mins later as we couldn’t wait anymore and we didn’t hear them knock as we were showering and they just walked in while we were there! Like please tell your staff to leave things outside and post a note to let us know they’re outside or when we had called down to reception to ask for the shower caps, let us know they will be leaving them outside the room!

2026-04-04 via Nuitee
L
Legis couple it
7
2026-04-04 via Nuitee
S
Silva couple se
8
2026-04-04 via Nuitee
A
Alexander couple at
10
2026-04-04 via Nuitee
A
Alexander couple at
10
2026-04-04 via Nuitee
K
keila couple ie
10
2026-04-04 via Nuitee
J
Justine couple de
8
2026-04-04 via Nuitee
A
Alexis couple gb
7
Great location! Modern hotel, comfortable rooms but breakfast wasn’t great.
Pros:

Great location, modern interior and comfortable bed, the room was clean too

Cons:

The breakfast was not great - the sausages did not taste right, bacon was undercooked and the scrambled eggs were quite dry. Luckily there were other options like breads, fruit etc.

2026-04-04 via Nuitee
N
Nuria couple es
10
Multicultural Londres, hay que volver.
Pros:

Ubicación inmejorable, en zona muy tranquila pero cerca de la zona monumental, el desayuno muy variado, y la atención muy amable y rápida.

2026-04-04 via Nuitee
C
Camilla Mai couple dk
10
2026-04-04 via Nuitee
M
Miguel couple pt
7
Estadia agradável
Pros:

Bom pequeno almoço
Óptima localização

Cons:

Muita demora na alocação dos clientes durante o pequeno almoço

2026-04-03 via Nuitee
B
Brian solo_traveller gb
1
2026-04-03 via Nuitee
M
Mª Isabel extended_group es
10
Excelente hotel.
Pros:

El hotel tiene muy buen relación calidad - precio. Instalaciones nuevas, cómodas y muy limpias. La ubicación es excelente y el trato del personal inmejorable. El desayuno es muy completo y las habitaciones están muy bien.

Cons:

Me gustó todo pero le añadiría una cafetería o bar para estar allí por la noche. Tiene un pequeño restaurante que está muy bien.

2026-04-03 via Nuitee
D
Dennis couple nl
9
Great value for your money, comfortable and great staff.
Pros:

Very comfortable and clean rooms, great staff. The location is good. I like the area, which is a bit quieter. The price was very good and it was greta valuie for money.

2026-04-03 via Nuitee
F
Fatlinda couple ch
8
Tolle Lage, saubere Unterkunft und sehr zuvorkommendes Personal
2026-04-03 via Nuitee