Riu Plaza London The Westminster

Hotels
Curio Collection by Hilton
9.2 (8733 reviews)
30 John Islip St , London , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful decor
Cons:
Food quality issues
Some rooms cramped
Hygiene concerns

Categories

Cleanliness
8.75
Mentioned issues with hygiene and stained towels.
Service
9.72
Consistently described as friendly and welcoming.
Location
9.76
Locations praised for convenience and proximity to attractions.
Room Quality
8.71
Some rooms cramped and issues with organization noted.
Amenities
9.24
Standard amenities with mixed reviews on specific offerings.
Value for Money
9.2
Mixed direction on value, especially with the restaurant experience.
Food and Beverage
8.25
Mentioned disappointment with food quality at the restaurant.
Overall Experience
9.99
Overall experience highly rated by most reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:18

Property Description

Modern Amenities and Features
The Westminster London, Curio Collection by Hilton offers a modern fitness centre, stylish cocktail bar, and flat screen TVs in every room. Enjoy the convenience of free WiFi and Pimlico Underground Station within walking distance.

Dining Options
Indulge in a culinary experience at Westminster Bar & Grill, serving breakfast, lunch, dinner, and drinks. For a quick bite or beverage, visit Westminster Café offering a variety of hot drinks, juices, sandwiches, and snacks throughout the day.

Convenience and Services
With floor-to-ceiling windows, air-conditioning, work desk, minibar, and 24-hour room service, every guest's comfort is ensured. Benefit from modern décor, a 24-hour front desk, and concierge services for a seamless stay.

Book now to experience the vibrant Westminster and its iconic attractions just minutes away!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is needed) and costs GBP 40 per day.

Location

Property Video

Property Accessibility

Total Disability Score: 66.57
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Regular
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 14
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.2
Based on 8733 reviews
Cleanliness: 8.75
Service: 9.72
Location: 9.76
Room Quality: 8.71
Amenities: 9.24
Value for Money: 9.2
Food and Beverage: 8.25
Overall Experience: 9.99
C
Callum couple gb
8
2026-02-15 via Nuitee
A
Adam couple gb
7
Pros:

Location comfortable room

Cons:

Breakfast was ok could be better

2026-02-14 via Nuitee
A
Anne extended_group gb
9
A very enjoyable stay that exceeded our exceptions considering the price we paid
Pros:

The room was excellent, adequate room size, lovely bathroom facilities and clean.
The breakfast again was excellent with plenty of choice.
All the staff we met were friendly and helpful - reception, bar and at breakfast

Cons:

There wasn't anything we didn't like, but would suggest that a mirror in the bedroom area would be useful

2026-02-14 via Nuitee
S
Sandra couple ch
10
Das Personal war sehr freundlich und ich habe mich willkommen gefühlt
Pros:

Sauber und modern

Cons:

Nichts

2026-02-14 via Nuitee
P
Polika couple gb
9
A comfortable and enjoyable stay in a great location with friendly staff
Pros:

Great central location, very clean, and the staff were friendly and welcoming. The 12pm checkout was a big advantage and made a noticeable difference to my day, I didn’t feel rushed and was able to leave feeling relaxed and well rested, compared to the usual 11am checkout.

Cons:

Only very small issues… there was no bin liner in the bin, no spoon for making tea, and the milk and sugar provided were in very small quantities.

2026-02-14 via Nuitee
M
Malory extended_group es
7
2026-02-14 via Nuitee
A
Andromachi couple fr
10
2026-02-13 via Nuitee
B
Betsy Apple solo_traveller us
10
I will definitely stay here again; wonderful, lovely, welcoming hotel and staff.
Pros:

Staff was very kind and helpful, without exception. The room was on the smallish side but very nice, clean, and well-appointed. Bonus: it was virtually next door to the Tate Britain, a great museum!

Cons:

Nothing - it's a really lovely hotel and great value for its Westminster location

2026-02-13 via Nuitee
R
Rodney couple gb
7
Cons:

The room was not as clean as I would have expected - stayed last year and seems to have lost the edge since transfer of ownership. Mat at the front door also needed vacuumed - small detail, but these things count in a competitive landscape.

2026-02-13 via Nuitee
D
Duncan couple gb
9
2026-02-13 via Nuitee
J
Josh couple gb
7
Great potential, strange schedule
Pros:

The hotel was modern, clean and the staff were very friendly.

Cons:

The opening times of the bar and restaurant resulted in us not using them and going out to find other places instead which is a shame as we wanted to!

2026-02-13 via Nuitee
D
Dariusz couple pl
9
Bardzo udany weekend w Londynie
Pros:

Doskonała lokalizacja, hotel czysty, jedzenie bardzo dobre

Cons:

Drobne uwagi do personelu niewarte szerszych wyjąnień

2026-02-13 via Nuitee
B
Bridie solo_traveller gb
9
Excellent choice for a short stay.
Pros:

Had a very comfortable nights sleep- quiet. Very clean and modern decor. Staff at front desk were great.

Cons:

Nothing.

2026-02-13 via Nuitee
2
260latoyah Business
10
Great location and staff
Pros:

This Rui is in a great location close to Big Ben and Parliament. Rooms are clean and quiet. I love the staff here from the front seat to housekeeping. Special thanks to Romero and Vj who always make he stay so pleasant and welcoming

2026-02-12 via Tripadvisor
P
Phil extended_group gb
10
2026-02-12 via Nuitee
T
Tom couple gb
7
Pros:

Comfy bed

Cons:

Price of breakfast. Luckily there are some really good breakfast places near by

2026-02-12 via Nuitee
P
Peter couple gb
8
Peaceful and well-managed hotel, in a quiet corner of central London
Pros:

Peaceful hotel in a quiet corner of London, but very well located for Tate Britain and other city attractions. All the staff we met were welcoming, friendly and helpful. The room was comfortable but the design is quirky and 'of its time'. The overall hotel is overdue a little tlc - it will be interesting to see what plans the new owners (Riu) have to reinvest, but they come with a good reputation.

Cons:

We hope that the new owners will soon bring a bit of their spanish pzazz to the breakfast offer in terms of quality, choice, freshness and variety - the current offer is very ordinary and unmemorable given the price paid.

2026-02-12 via Nuitee
C
Chakrane couple es
9
2026-02-12 via Nuitee
S
Simone couple it
10
2026-02-12 via Nuitee
I
Ismail Amsyar extended_group gb
10
2026-02-11 via Nuitee