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Facilities
Property facilities
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Free beach shuttle
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Car hire
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Sauna
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Currency exchange
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Non-smoking throughout
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Concierge service
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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ATM/banking
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Free beach shuttle
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodations
The InterContinental Cleveland, located on Cleveland Clinic’s Medical Campus, offers spacious rooms with modern amenities such as a flat-screen TV, iPod docking station, and minibar. Stay connected with wired and Wi-Fi internet while enjoying a comfortable work desk in each room.
Gourmet Dining
Indulge in a culinary experience at the hotel's two restaurants. North Coast Café serves up delicious American dishes and a breakfast buffet, while Table 45 offers a taste of international cuisine along with a full bar for a relaxing evening.
Fitness and Relaxation
Guests can stay active at the 24-hour gym or unwind in the sauna. For business needs, fax and copy services are available at the front desk. Explore nearby attractions like the Cleveland Museum of Art and Cleveland Botanical Gardens, just a short distance from the hotel.
Book your stay at InterContinental Cleveland for a perfect blend of luxury and convenience.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Parking
Private parking is possible on site (reservation is not possible) and costs USD 38 per day.
Location
Guest Reviews
Friendly staff! Classy place
Parking was valet and a bit expensive for our car just sitting there. I think when you pay for a great hotel, parking should be free.
Beautiful upgrade to Jr. King Suite!
We were there in January 2026, for Cleveland Clinic appt. and really enjoy the friendly hospitality and quality customer service and support we recieved, so when husband's surgery came around, we knew we wanted to stay again. The Valet gentlemen are great, and always so helpful with our luggage, and insightful with information about surrounding area, amenities, and making sure you recieve top notch service. Bernadette at the 14th Floor Club lounge, is an absolute jewel. We really love and enjoy coming to stay with you all. Thank you for all you do.
All is perfect, the service ang the education Anntoinette is the best. I am realy nice. My plesure.
Kind regards.
Everything from top to bottom. The price point was below what I would expect for this property.
I have no negative comments at all.
Property is very clean and quiet. Our room was perfect and the staff was great!! Hotel bar was very nice. Self Park is $12 and a short 5 minute walk across the street OR you can walk a covered bridge and it takes longer (10 min?) because of elevators / steps and not a straight shot.
So fortunate to have a very nice hotel so close to the Cleveland Clinic! Only complaint is there was one woman at the front desk who seemed to have a very surly attitude with everyone every time I encountered her.. All of the other employees were so friendly and accommodating.
Enjoyed the hotel. Enjoyed the atmosphere.
Wonderful place to stay while dealing with medical issues. The staff took care of my family whilst I was admitted to the hospital.
It's always a relief to stay where there are no concerns, big or small, that we have to handle ourselves. From valet to housekeeping, front desk to room service, every need is met with kindness and professionalism. Accomodations are roomy, comfortable and clean.
This is my 5th stay at this location it is conveniently attached to the Cleveland Clinic where my husband was having surgery the restaurants have delicious food and the cafe provides breakfast and lunch then table 45 is available for drinks and dinner the room is always fresh and clean and the staff at this hotel are wonderful from the valet parking to handling your luggage to the room service to the cleaning of the room
Perfect place to stay if a family member is in Cleveland Clinic, as it is connected via covered walkways. Staff is very helpful, a good restaurant, cafe and bar.
Antoinette was a wonderful host at the intercontinental club room- she skilled at her job and bringing light into everyone's day!
Beautifully appointed room, very helpful staff, and delicious breakfast. I’d definitely recommend this hotel.
The TV's in the room were old and should be updated.
Amazing hotel. Super comfortable beds! Breakfast and afternoon tea + coctails was so tasty and so convenient! I can recommend this hotel so much! Thank you for having me!
The hotel is very attractive, is well maintained, and has a very pleasant staff. We were very happy and pleased with our stay. The rooms were spacious and clean. The restaurant offerings were very good and convenient for this location/area.
Very clean, easy of you need to visit the clinic. Restaurant was very good, great overall service
Actually I rate it as a 4.5. I would’ve rated it as a 5, but I had asked for a disability accessible room and while it was a very nice clean room, it was placed way down the hallway from the elevators and we had difficulty getting the wheelchair through the door. It was a regular size wheelchair and we barely scraped through. The door was constantly shutting while trying to enter the door with the wheelchair. Room service was wonderful and the breakfast buffet was great. All staff were wonderful and the convenience of having the hotel attached via a skyway to the Cleveland Clinic was fantastic. I just thought having accessible disability rooms could’ve been better thought out.
Perfect, very friendly and always helpful.
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