htop Jadhe ex. htop Calella Palace

Hotels
HTop Hotels
7.2 (122 reviews)
C/ Maria Cardona, S/N, Calella, 08370 , Calella , ES

Facilities

Fitness facilities
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good breakfast reported by some guests
Cons:
Poor cleanliness
Misleading facilities and descriptions

Categories

Cleanliness
5.35
Multiple reviews indicate poor cleanliness and not meeting expected standards.
Service
9.81
Positive mention of staff being helpful and friendly, especially noted by guests.
Location
8.35
Location is mentioned as not accurately represented, affecting overall perception.
Room Quality
6.31
Reviews highlight issues with room quality, including thin walls and plumbing problems.
Amenities
6.34
Limited mention of amenities, with some facilities not working correctly.
Value for Money
7.3
General sentiment indicates poor value in comparison to advertised facilities.
Food and Beverage
6.35
Food quality has been criticized, further impacting guest satisfaction.
Overall Experience
7.82
Overall guest experiences range from positive in service to negative in cleanliness and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 23:42

Property Description

Welcome to htop Calella Palace & SPA, where your perfect getaway by the sea awaits!

Recreational Amenities: Dive into relaxation with our stunning outdoor and indoor pools, unwind in the sauna, or engage in fun at our arcade/game room, ensuring endless entertainment for all ages.

Dining Experience: Enjoy delightful culinary experiences with our all-inclusive rates that cover meals and beverages at our onsite dining establishments. Savor a delicious meal or relax with room service while enjoying your private balcony views.

Comfort and Convenience: Our 339 air-conditioned rooms are designed for your comfort, featuring complimentary Wi-Fi, refrigerators, and satellite programming for your entertainment. With a 24-hour front desk, multilingual staff, and unique amenities, we cater to all your needs.

Don’t miss out on the ultimate seaside retreat—book your stay at htop Calella Palace & SPA today!

Important information:

  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BCN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

Location

Guest Reviews

7.2
Based on 122 reviews
Cleanliness: 5.35
Service: 9.81
Location: 8.35
Room Quality: 6.31
Amenities: 6.34
Value for Money: 7.3
Food and Beverage: 6.35
Overall Experience: 7.82
T
Thomas
2
Pros:

Terrible property - no hot water at night, our balcony door didn't work so we couldn't go on the balcony. Walls were paper thin so could hear all our neighbours. Breakfast was sub-par

2025-10-06 via Nuitee
J
Julie
6
Pros:

Propre personnel accueillant gentil
Hôtel bouillant on attend les voisins faire pipi !!

2025-10-06 via Nuitee
J
Jyri
10
Pros:

Toimiva paketti, hyvä aamiainen

2025-10-03 via Nuitee
L
Leila
2
Pros:

Horrible !JE DÉCONSEILLE ! Ne correspond pas du tout à la description. Même dans un hôtel de 3 étoile c'est beaucoup plus propre .

2025-08-19 via Nuitee
M
Mikhail family
2
Pros:

Hotel pictures ocean front property. It is not. There is no ocean view the bar they picture on the beech is 10 minutes away on foot and does not belong to this property. Hotel is a run down dump, paper thin walls, plumbing that does not work and bet i comforsble beds. Food is largely nasty, staff is not at all friendly. I would not spend a penny at this brand unless you want to see your vacation ruined.

2025-08-18 via Nuitee
M
Montse
8
Pros:

.

2025-08-03 via Nuitee
T
Tania
2
Una estafa. Cuidado.
Pros:

CUIDADO. Absoluta estafa. No hay por donde empezar a describir este lugar y lo terrible que es. No llega ni a dos estrellas. Es un hitel viejo, sucio y feo sin ningún tipo de servicio. Ni un café puedes conseguir. El personal es desagradable y la zona MUY insegura (lo primero que te dice la recepcionista casi amenazando es que si dejas el coche en la calle hay robos violentos pero que el parking está lleno). Cualquier hotel menos este por favor. Vais a vivir una experiencia muy frustrante en un atrapa-guiris. No sé en qué década consiguieron las cuatro estrellas pero hace mucho que no deberían estar ahí.

2025-07-27 via Nuitee
M
Maria dolores
10
Pros:

He estado una semana a todo incluido y perfecto, han sido mis primeras vacaciones sola y en ningún momento me he sentido asi. El personal encantador, amable, encantador. Gracias a Noelia y Ana de Sala, se portaron de maravilla y a todos los chicos del bar, muy jovenes pero muy trabajadores, simpáticos y amables. Os pongo un diez en todo, pienso repetir, me senti como en casa. Felicitar también a los cocinetos, la comida buenisima, me encantarin los postres y eso que yo no soy de dulces, pero estaban riquísimos. El personal no paraba ni un momento y en buffet nunca faltaba nada, reponian continuamente. Me queria venir 😫, pero seguro que repito. Gracias y suerte

2025-07-21 via Nuitee
B
Bradley
8
Last minute stay
Pros:

After staying at a less favourable hotel we moved here last minute. Pleasantly surprised by the hotel, service was really good, only downside was the light coming into the room at 6am, darker blinds needed. Pools amazing for kids

2025-07-17 via Nuitee
W
Wassa
8
Pros:

L' hôtel est vieux, chambre spacieuse propre, spa privatif pas mal, le repas moyen. L ascenseur fait trop de bruit, on l'entend dans la chambre. Piscine extérieure à besoin du rafraîchissement.

2025-07-14 via Nuitee
J
Javier partner
2
Pros:

La habitacion sucia con restos de comida ..la terraza pegajosa toda la barandilla..1 dedo de polvo.en fin un desastre . Y para colmo cara. No volvere eso lo twngo claro como hotel de 4 estrellas creo que no se merece ni 2

2025-07-13 via Nuitee
A
Aida
10
Un 10!!
Pros:

Un 10 por la amabilidad y profesionalidad de los trabajadores, habitación amplia y limpia repetiría sin pensarlo

2025-06-27 via Nuitee
E
Elna family
4
Pros:

Hotelli on hyvin kulunut. Se tuskin saavuttaa kolmea tähteä. Lapseni, 12- ja 14-vuotiaat, emme päässeet edes uima-altaalle tai kattobaariin. Viihdettä on hyvin vähän tämän ikäisille lapsille. All inclusive ei kata kaikkea, monista juomista ja välipaloista piti maksaa erikseen.

2025-06-26 via Nuitee
V
Valérie
10
Pros:

Très belle hotel, personnel au top, chambre très bien. Le buffet nourriture varié et très bonne.

Les petits points négatifs pas trop d'intimité dans l'angle et les serviettes on était 3 à chaque fois qu'on en redemande ils nous en redonne sans problème mais le lendemain ils oublient et on se retrouve à 3 avec 2 serviettes

Sinon hotel génial je reviendrai

2025-06-04 via Nuitee
A
Antony
8
Pros:

Hotel convenable pour une nuit, confort laisse a désirer, chambres mal insonorisées, climatisation ne fonctionnait pas durant notre séjour, propreté moyenne. Petit déjeuner sans plus. Par contre la piscine avait l'air grande et agréable.

2025-06-03 via Nuitee
A
Assunta family
4
Pros:

Das Hotel ist zu hellhörig.
Bei Halbpension gibt es nichtmal wasser zum Abendessen.
Parkplätze 15€ und nichmal asphaltiert.
Das einige positive persol sehr Freundlich.
Handtücher wurden jeden tag gewechselt.
Betten naja gemacht.

2025-05-10 via Nuitee
B
Benjamin partner
8
Pros:

Nice and delicious breakfast

2025-05-10 via Nuitee
A
ANTONIO
8
Pros:

trato personal EXCELENTE Comida muy buena ,Exposicion excelente

2025-05-04 via Nuitee
O
OUMOU
4
Pros:

Déçu nous avions pris la pension complète mais apparemment les boissons eu restaurant ne sont pas compris. Buffet peu varié et pas terrible. Déçu ce cet hôtel htop
Pas de place de parking

2025-04-25 via Nuitee
T
Tyler partner
8
Pros:

The hotel was fine. The staff are friendly and the private spa area is great. The room was basic and the food was ok. Close to the beach about 5/10 min walk and loads of shops and restaurants on the way to the beach. Also there is a supermarket round the corner which is great if you need to pick a few bits up. Elevators can be a bit of a nightmare especially at food time. Overall its a decent hotel in a good area of the town.

2025-04-25 via Nuitee