Super 8 by Wyndham Jasper

Hotels
•
Super 8
6.8 (314 reviews)
1287 Hwy 78 West Hwy 118 , Jasper , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly/helpful front desk staff
Some guests reported good breakfast
Occasional comments that price was reasonable
Clean towels and spacious rooms noted by a few
Comfy bed mentioned once
Pool listed as an amenity by some guests
Cons:
Heavy cleanliness issues: cigarette smell, burns, hair, stains, mold
Worn, damaged or patched furniture and water damage
Broken/non-working amenities: TVs, microwaves, outlets
Pool reported as gross and unusable by several guests
Missing basics: no cups, no coffee maker, no shampoo in some stays
Pest sightings (moth/bugs) and crumbling bathroom wall
Inconsistent service on charges and occasional rude staff
Room door/lock problems and security concerns

Categories

Cleanliness
3.6
Strongly negative across reviews: multiple guests reported cigarette smell and burns on bedding, dirty sheets with hair, mold spots on walls/ceilings, stained walls and carpet, taped windows and generally unclean floors and tubs.
Service
10
Mostly praised: numerous mentions of friendly, helpful and polite front-desk staff and an office gentleman who was polite; isolated reports of an unfriendly or unprofessional check-in and one rude encounter. Overall staff interactions were frequently described positively.
Location
10
Neutral-to-positive mentions only: at least one guest called the location 'ok' and no sustained complaints about location, suggesting it meets expectations for the price point.
Room Quality
3.8
Consistently poor: reports of worn, damaged or patched furniture, water damage, crumbling bathroom wall, non-working outlets, broken TVs, malfunctioning microwaves, insect sightings and general room deterioration.
Amenities
4.1
Below average: multiple complaints about the pool being gross or unusable, missing or non-functional items (no cups, no coffee makers, broken microwave), no gym or unavailable advertised amenities, and inconsistent availability of breakfast.
Value for Money
9.5
Mixed but frequently favorable on price: several guests noted the hotel was a good price or 'you get what you pay for', though a few mentioned unexpected charges or that the property looked worse than photos. Price perception trends positive for budget travelers.
Food and Beverage
9.5
Mixed reports: some guests said breakfast was good and staff-friendly, while others reported no breakfast available or lack of basic items (no cups, no coffee). Overall impressions skew positive among those who received breakfast.
Overall Experience
3.9
Predominantly negative overall: many guests described stays as 'disgusting', 'nightmare' or traumatic due to cleanliness and room condition, though a minority cited helpful staff and occasional cleanliness or spaciousness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Convenient Location in Jasper
Super 8 by Wyndham Jasper offers a comfortable stay in the heart of Jasper. Guests can enjoy the convenience of being close to local attractions and amenities, making it an ideal choice for both leisure and business travelers.

Relaxing Outdoor Pool and Free WiFi
Unwind by the seasonal outdoor swimming pool or stay connected with complimentary WiFi throughout the property. The hotel's air-conditioned rooms provide a cozy retreat, each equipped with modern amenities including a TV with cable channels and a private bathroom.

Complimentary Grab and Go Breakfast
Start your day right with a convenient grab and go breakfast offered at Super 8 Jasper. Fuel up for your adventures in Jasper or get ready for a productive day ahead with a quick and easy breakfast option.

Book your stay at Super 8 by Wyndham Jasper now to experience comfort and convenience during your visit to Jasper.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Location

Guest Reviews

6.8
Based on 314 reviews
Cleanliness: 3.6
Service: 10
Location: 10
Room Quality: 3.8
Amenities: 4.1
Value for Money: 9.5
Food and Beverage: 9.5
Overall Experience: 3.9
B
Benefield • family_with_children • us
1
2026-11-03 • via Nuitee
T
Takeisha • couple • us
8
2026-10-29 • via Nuitee
J
James • family_with_children • us
1
Just Awful.
Pros:

Location was ok.

Cons:

There were 4 cars in the parking lot.
I was put in probably the worst room there. 3rd floor in the back. I have always got a non smoking room.
I could immediately smell that this was a smoking room.
The woman that checked me in was not friendly. I was charged more than I expected.
There were several cigarette burns in the bed spread.
The furniture was worn with finish torn off in several locations.

2026-10-28 • via Nuitee
M
Morbicrová • family_with_children • cz
4
Pros:

Čisté ručníky
Přístup personálu

Cons:

Starý rozbitý nábytek
Nefunkční tv

2026-10-25 • via Nuitee
M
Marinette • couple • us
9
2026-10-25 • via Nuitee
D
David • couple • us
1
2026-10-14 • via Nuitee
L
LaVina • solo_traveller • us
5
It did the job
Pros:

The front desk clerk was very helpful

Cons:

The fact that there was no plastic cups, only one paper cup, which was a coffee cup, which was pretty useless since there was no coffee maker

2026-09-13 • via Nuitee
S
Shawn • family_with_children • us
2
2026-09-09 • via Nuitee
P
Paul • solo_traveller • us
8
2026-09-07 • via Nuitee
L
Laurie • family_with_children • us
10
Very good
Pros:

Breakfast was good very clean staff very friendly

Cons:

Everything was great

2026-09-06 • via Nuitee
H
Hargis • family_with_children • us
10
2026-08-25 • via Nuitee
G
Gunter • couple • us
1
They were very rude
Pros:

I don’t like it and they are very unprofessional

Cons:

The staff

2026-08-25 • via Nuitee
L
LANDON • solo_traveller • us
1
Pros:

Only 1 plug outlet worked, the water in the bathroom did not work at all, after calling the staff & them examining the room they were then able to get me a room with working water. However, in the new room the microwave did not work. Very disappointed

2026-08-05 • via Nuitee
R
Reeves • family_with_children • us
5
Would have been a ok stay, had our door locked
Pros:

The bed was comfy

Cons:

It was just run down, looks way different in pictures. There was stuff all over our bathroom walls, and our door did not properly lock

2026-08-02 • via Nuitee
U
Ude • family_with_children • us
1
Bad
Pros:

NA

Cons:

The bathroom wall is crumbling needs repair

2026-07-22 • via Nuitee
C
Cierra • family_with_children • us
1
2026-07-21 • via Nuitee
B
Barbara • family_with_children • us
2
Traumatizing for my 5 grandchildren.
Pros:

Guest smoking weed and drunk at the pool. Pool was gross. Sheet not clean. Had black hair all over them. Burn holes in sheets n cover. Multiple broken worn areas. I booked bc it had the Wynham name on it. I will reevaluate anything with Wynham on it going forward.

Cons:

Office gentleman was very polite. Everything else was frankly disgusting.

2026-07-13 • via Nuitee
C
Cain • solo_traveller • us
10
Pros:

Pool

Cons:

Everything good

2026-07-09 • via Nuitee
J
Jaclyn • family_with_children • us
2
We observed the room for 10 minutes and decided it wasn't worth it.
Pros:

There was going to be free breakfast, the price was not terrible when booking. The lady working the front desk was pleasant and knowledgeable.

Cons:

When we (family of 3) got into our room, opened the door, there was a moth and another bug that flew around the room. That should have been a sign. There were spots on the wall behind our door, arund the bed, and in the bathroom beside the toilet that appeared to be of the mold variety, there were chunky spots in the carpet between the beds that appeared to be... well... when thought of as vomit, it was hard to unthink that.... after looking around the room, the thought of crawling into one of the beds was terrifying. We got out, requested our money back, and went to the Sure Stay down the road.

2026-07-08 • via Nuitee
B
Bobbie • couple • us
7
Older property but fairly well maintained. You get what you pay for and it was a good price.
Pros:

Extremely friendly and helpful staff!

Cons:

It was okay

2026-07-05 • via Nuitee