Best Western Bellemont Shadow Mountain Inn

Hotels
•
Best Western
7.9 (644 reviews)
12380 Interstate 40 , Flagstaff , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Some friendly staff
Cons:
Poor cleanliness
Noise issues
Lack of staff support

Categories

Cleanliness
6.83
The review mentioned a severe lack of cleanliness and maintenance, including dirty sheets and unclean bathrooms.
Service
9.3
Staff showed some kindness but lacked responsiveness to urgent problems like noise and room issues.
Location
10
Location was positively noted in multiple reviews, seen as a strength of the hotel.
Room Quality
6.84
Comments indicated poor soundproofing and outdated furnishings, leading to dissatisfaction with the room quality.
Amenities
7.79
Amenities were lacking, particularly room service and breakfast options, as well as availability of basic supplies.
Value for Money
7.82
Given the overall negative experience, guests felt the value did not match the cost of stay.
Food and Beverage
7.78
Limited breakfast options and issues with food service negatively impacted the experience.
Overall Experience
6.83
Overall experience was marred by multiple issues, including noise, service inadequacies, and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:09

Property Description

Convenient Location
Located in Bellemont, adjacent to Historic Route 66, Best Western Bellemont Shadow Mountain Inn offers easy access to Grand Canyon National Park and downtown Flagstaff.

Comfortable Accommodations
Each air-conditioned room is equipped with a flat-screen cable TV, a seating area, a work desk, and an en suite bathroom with a hairdryer, ensuring a comfortable stay for all guests.

Exceptional Amenities
Enjoy free WiFi, complimentary parking, a 24-hour front desk, laundry facilities, and a business center during your stay at Best Western Bellemont Shadow Mountain Inn.

Book now for a memorable and convenient stay at Best Western Bellemont Shadow Mountain Inn!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 644 reviews
Cleanliness: 6.83
Service: 9.3
Location: 10
Room Quality: 6.84
Amenities: 7.79
Value for Money: 7.82
Food and Beverage: 7.78
Overall Experience: 6.83
R
Rob vd P • family_with_children • nl
7
Aardig hotel, makkelijk bereikbaar
Pros:

Goede ligging, naast de snelweg. Grand Canyon en Flagstaff zijn prima bereikbaar. Inchecken via machine (met een persoon op afstand die dit begeleidde) ging eenvoudig.

Cons:

Ontbijt was vrij simpel (dus niet uitgebreid). 4 persoonskamer nogal krap voor 4 personen met koffer.

2026-06-02 • via Nuitee
M
Mark • couple • us
2
Unpleasant due to above
Pros:

Good location, pretty area.

Cons:

Housekeeping failed to clean our room as requested, room left with no clean towels, full trash cans, unmade bed. Front office staff offered room change but no compensation.
Also floor of tub shower was dangerously slippery, with no rubber mat and no grab bars.

2026-06-02 • via Nuitee
A
Ashley • family_with_children • us
10
2026-05-29 • via Nuitee
M
Marta • couple • es
8
2026-05-26 • via Nuitee
M
Mihály • couple • hu
8
2026-05-25 • via Nuitee
J
Judy • solo_traveller • us
1
2026-05-25 • via Nuitee
M
Maria Emilia • couple • br
1
Terrível
Pros:

Nada

Cons:

Tudo

2026-05-21 • via Nuitee
M
Michaela • couple • de
6
Für eine Nacht und zur Durchreise o.k.!
Pros:

Das Frühstück & die Lage!

Cons:

Fenster in der unteren Etage konnte zwar geöffnet werden, aber war keine Option, da nachts kein Sicherheitsgefühl!

2026-05-21 • via Nuitee
A
Anette • couple • de
7
2026-05-20 • via Nuitee
Q
Quanimptewa • solo_traveller • us
1
Cons:

They wouldn't let me change dates

2026-05-20 • via Nuitee
P
Pablo • family_with_children • us
7
Pros:

The property was clean and the room were very comfortable

Cons:

The checking was horrible and the person checking people inn very hard to work with it was a remote check in won’t do it again

2026-05-17 • via Nuitee
P
Peter • solo_traveller • us
6
2026-05-15 • via Nuitee
J
jennifersB9560LA • Solo travel
10
AMAZING
Pros:

Shadow mountain is great .Very helpful staff . Nice courteous patient staff. My room was amazing nice spacious clean very clean rooms.its located right in the middle of williams and flagstaff . Perfect for highway driving and needing to rest. I will always stay here.every thing keeps me coming back. The staff is so laid back and very friendly. I would describe the vibe saying its very comfortable. Safe. I unwinded all over that hotel.

2026-05-12 • via Tripadvisor
T
Tovar • solo_traveller • us
9
Pros:

Staff was nice and informative, location and the room was super.

Cons:

No pool.

2026-05-12 • via Nuitee
H
Hornick • family_with_children • us
8
nice
2026-05-11 • via Nuitee
C
Corina • extended_group • us
7
2026-05-11 • via Nuitee
G
gailo832 • Friends getaway
2
Not worthy of the Best Western brand
Pros:

Not worthy of the Best Western brand. Everything was done on the cheap. There were a few days there was no on site staff

2026-05-09 • via Tripadvisor
D
dannyrG1484VF • Family
6
Nice but lacking some essentials
Pros:

Nice enought but lacking essentials like a working phone, a coffee pot, a shelf in the shower and a closet. The bed and shower were great other than on shelf.

2026-05-06 • via Tripadvisor
T
Tom • couple • de
10
Pros:

Alles perfekt. Gerne wieder!

2026-05-02 • via Nuitee
S
Shane • couple • us
5
2026-04-30 • via Nuitee