Best Western Bellemont Shadow Mountain Inn

Hotels
•
Best Western
7.3 (554 reviews)
12380 Interstate 40 , Bellemont , US
+1 928-449-5113

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Many guests reported clean and comfortable beds/rooms
Friendly and helpful day staff cited in several reviews
Good value for money and convenient for Grand Canyon access
Breakfast generally described as good
Strong wifi reported
Quick check-in and convenient nearby food options
Cons:
Serious bathroom cleanliness issues cited in at least one stay (mold, filth, leaking sink)
Instances of rude or unprofessional front-desk staff and dislike of virtual/kiosk check-in
Thin walls and street/truck noise affecting night rest
Broken room items reported (desk chair) and laundry dryer not working effectively
Ice machine out of order and limited towels provided on one stay
Parking crowded when hotel near full

Categories

Cleanliness
6
Mixed reports: several guests praised clean rooms and beds, but there are multiple serious complaints about bathroom cleanliness (mold, orange bacteria, filth in sink, leaking) that significantly lower this score.
Service
7.8
Generally friendly and helpful staff reported by many guests (quick check-ins, courteous day staff), but there are notable incidents of rude/unprofessional desk staff and inconsistent evening service that temper the rating.
Location
7.5
Convenient for Grand Canyon access and close to food options (truck stop/McDonald's), but some guests reported street/truck noise and proximity to a noisy terminal affecting nighttime quiet.
Room Quality
7
Rooms and beds described as comfortable and satisfactory by several guests; however issues such as a broken desk chair, limited towels, and occasional failure to service the room reduced the score.
Amenities
7.2
Breakfast generally received positive comments; wifi noted as strong. Problems reported with ice machine, laundry dryer not drying, and kiosk/video check-in frustrations lower this category slightly.
Value for Money
8.2
Multiple guests noted good price and strong value (comfortable bed, clean room, convenient stop for travelers), making this one of the stronger aspects.
Food and Beverage
7.6
Breakfast described as good or adequate by several reviewers (not abundant but decent quality), supporting an above-average score.
Overall Experience
7.1
Overall mixed experience: many praise friendly staff, comfort and value, but significant negatives (disgusting bathroom for some, rude staff incidents, noisy environment, issues with some amenities) lead to an overall slightly-below-target impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Location
Located in Bellemont, adjacent to Historic Route 66, Best Western Bellemont Shadow Mountain Inn offers easy access to Grand Canyon National Park and downtown Flagstaff.

Comfortable Accommodations
Each air-conditioned room is equipped with a flat-screen cable TV, a seating area, a work desk, and an en suite bathroom with a hairdryer, ensuring a comfortable stay for all guests.

Exceptional Amenities
Enjoy free WiFi, complimentary parking, a 24-hour front desk, laundry facilities, and a business center during your stay at Best Western Bellemont Shadow Mountain Inn.

Book now for a memorable and convenient stay at Best Western Bellemont Shadow Mountain Inn!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLG

Location

Guest Reviews

7.3
Based on 554 reviews
Cleanliness: 6
Service: 7.8
Location: 7.5
Room Quality: 7
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 7.6
Overall Experience: 7.1
G
Graham • family_with_children • gb
8
Pros:

Nice clean environment. Staff well mannered and helpful.

Cons:

Nothing to complain about.

2026-10-19 • via Nuitee
S
S Carroll • couple • us
3
2026-10-19 • via Nuitee
A
Ariel • family_with_children • us
10
If it weren't for the bathrooms being disgusting we would stay here again.
Pros:

The bedroom with the beds was comfortable and clean. Beds were comfortable and clean

Cons:

The bathroom grossed us out so bad. Wasn't clean. The sink had filth in the bowl. The sink underneath was leaking. Not too bad but when we washed our hands the soap was dripping down underneath. All over where they put our towels and such. The shower had that orange color bacteria and also ALOT of mold in the shower. I didn't want to step barefoot anywhere in our room or bathroom. For having 5 people in one room we were given 2 towels literally. This place has potential to be a really nice hotel but the clean aspect of it just wasn't good at all.

2026-10-19 • via Nuitee
R
RUBY • couple • us
9
Pros:

CLEAN AND COMFORTABLE

2026-10-17 • via Nuitee
A
Arnett • extended_group • us
9
Pros:

The breakfast was good, the room was clean and the price was great.

Cons:

The walls were very thin.

2026-10-14 • via Nuitee
E
Eric • family_with_children • th
8
2026-10-12 • via Nuitee
E
Edmund • couple • us
2
Will not return!
Cons:

Overall condition poor. You wonder what else not taken care of

2026-10-12 • via Nuitee
T
Timbre • family_with_children • us
7
2026-10-08 • via Nuitee
M
Marion • solo_traveller • fr
8
Bonne surprise
Pros:

Ras, vraiment bien, pris pour une nuit étape et bonne surprise.

2026-09-18 • via Nuitee
D
Doreen Goltz • solo_traveller • de
6
Bin von Best Western anderes gewohnt.
Pros:

Das Zimmer komfortabel und geräumig. Sehr sauber!

Cons:

Das Einchecken. Man muss sich am terminal melden und spricht mit einem Mitarbeiter im Callcenter.
Das Terminal ist dermaßen laut eingestellt, das man es sogar im Zimmer hört, was extrem die Nachtruhe stört.

2026-09-18 • via Nuitee
C
Cliff • couple • us
7
2026-09-15 • via Nuitee
B
Bryanna • solo_traveller • us
7
Pros:

Quiet, clean

Cons:

The kiosk with video employee

2026-09-14 • via Nuitee
J
Jilberto • solo_traveller • us
1
Will not be staying here again
Pros:

Good average hotel

Cons:

Staff at desk was rude and completely un proffesional

2026-09-10 • via Nuitee
D
Destiny • solo_traveller • us
6
2026-09-08 • via Nuitee
C
Cesar • couple • us
1
2026-09-07 • via Nuitee
Z
Zsuzsanna • couple • hu
9
Pros:

Tiszta szálloda , kedves személyzet. Ár érték arányban teljesen megfelelt! Kényelmes ágy. Nagyon erős wifi

2026-09-06 • via Nuitee
A
Alonso Álvaro • solo_traveller • es
9
2026-08-31 • via Nuitee
N
Nordin • couple • us
6
2026-08-28 • via Nuitee
I
Ilaria • couple • it
7
Sufficienza meritata
Pros:

Struttura di passaggio per Grand Canyon comoda, letto comodo, stanza pulita, colazione non abbondante ma ottimo rapporto qualità prezzo!

Cons:

Rumori su strada e non hanno sistemato la camera tra una notte e l’altra che abbiamo soggiornato. (Soprattutto per gli asciugamani)

2026-08-25 • via Nuitee
T
trina • solo_traveller • us
1
2026-08-24 • via Nuitee