Sheraton Great Valley Hotel

Hotels
Marriott
8.2 (117 reviews)
707 Lancaster Ave, Frazer, Malvern, Pennsylvania, 19355 , Malvern , US

Pets allowed

Facilities

Fitness facilities
Express check-out
Firepit
Fireplace in lobby
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good service
Cons:
Not clean
Room had mold
No dining services

Categories

Cleanliness
5.76
Not clean, room had mold on ceiling, smelled like mildew.
Service
9.73
The girls at the reception were nice and sorted out payment issues with no problems.
Location
9.27
Standard quality for this hotel tier.
Room Quality
7.72
Room was clean but had some maintenance concerns.
Amenities
8.25
Nice to have shampoos and other products, but no food service.
Value for Money
8.71
Standard quality for this hotel tier.
Food and Beverage
7.26
It was disappointing not having dining services.
Overall Experience
8.93
Mixed experience with cleanliness issues but good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:14

Property Description

Welcome to Sheraton Great Valley Hotel, your ideal retreat in Malvern, where comfort meets convenience!

Recreational Facilities
Dive into relaxation with our indoor pool and stay fit around the clock at our 24-hour fitness center. Whether you're here for leisure or business, our amenities cater to all your needs.

Dining Experience
Savor delightful meals at our onsite restaurant or grab a quick bite at our snack bar/deli. Enjoy complimentary receptions held on select days to mingle with fellow guests, and end your day unwinding at our cozy bar/lounge.

Business Amenities
For those traveling for work, we offer an impressive 8,382 square feet of event space, including 11 meeting rooms, supported by a business center and limo/town car service for your convenience.

Don't miss out on the opportunity to experience unmatched hospitality—book your stay at Sheraton Great Valley Hotel today!

Important information:

  • Up to 10 children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Guests can access their rooms with a mobile device.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.2
Based on 117 reviews
Cleanliness: 5.76
Service: 9.73
Location: 9.27
Room Quality: 7.72
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 7.26
Overall Experience: 8.93
R
Robert family
6
Pros:

Room was clean but needed small repairs and general maintenance upkeep. All Restaurants are currently closed.

2025-10-12 via Nuitee
S
Stacey family
4
Pros:

Carpet was filthy. Wallpaper was peaking.

2025-10-10 via Nuitee
J
Jill
8
Pros:

Friendly staff, nice clean room and comfy bed. Both the sink and toilet was clogged and it was INCREDIBLY loud while trying to sleep. If there was more insulation and better pillows I would have felt better. Hearing the noise in the hall very late into the night and early morning kept me up which was so frustrating. We only stayed the night so the clogged drains were workable. If we stayed longer it would've been a problem for sure!

2025-10-05 via Nuitee
D
Daniel
8
Pros:

very clean, very friendly staff

2025-09-14 via Nuitee
L
Lori
8
Pros:

It was disappointing not having dining services

2025-09-02 via Nuitee
M
murray
10
Pros:

The girls at the reception where nice and even tho there was a payment issue that happened they where able to sort me out with no problems

2025-08-31 via Nuitee
S
Sumit
4
Pros:

Property is old, not well kept, smell in hallways and rooms.

2025-08-03 via Nuitee
A
Amy
10
Pros:

The building itself and the lobby are inviting. The restaurant has friendly helpful staff and the food is also good. The front desk is also helpful and friendly. The room was clean and tge noise in the hotel was minimal.

2025-07-18 via Nuitee
K
Kristine Pamela
6
Pros:

Clean. Well worn but clean. Nice to have the shampoos and other products

2025-07-14 via Nuitee
A
Alison
2
Pros:

Not clean, room had mold on ceiling, smelled like mildew, a/c wasn’t cold, no coffee, no food service. Will never stay here again

2025-07-13 via Nuitee
S
Stephanie
2
Pros:

Old and gross. Very decrepit with wallpaper peeling off, stains on chairs, and just overall dirty.

2025-06-08 via Nuitee
C
Callie family
6
Pros:

The woman at the front desk could really use some Customer Service training. We also got terrible sleep because the parking lot lights were extremely bright and shone right into our window. The curtains were screwed in at the top and could not be closed.

2025-06-01 via Nuitee
L
Laura
10
Close to Immaculata University
Pros:

Close to Immaculata University for graduation weekend. Room was spacious and everything was in working order.

2025-05-18 via Nuitee
D
David partner
6
Pros:

Hotel definitely needs room renovations.

2025-05-09 via Nuitee
L
Lawrence
2
Pros:

Didn't have extra towels on a Saturday checking. We had three people in a room and only gave us two towels sets. Evening desk said housekeepers went home and to come back in the morning. Went back in the morning and no towels.

2025-05-05 via Nuitee
P
Pamela
10
Eastern immaculate
Pros:

We were staying for The immaculate university accepted student seminar.

2025-04-18 via Nuitee
B
Berekt
10
Pros:

It was cool

2025-04-16 via Nuitee
J
John
8
Pros:

Everything was very nice, except the refrigerator had dead ants in it. They need to ioen it and clean it or wipe it clean between guests.

2025-04-12 via Nuitee
V
Verified traveler
8
Pros:

The staff are all very helpful and friendly. The hotel itself has all the facilities - gym, parking, WiFi, breakfast, bar, etc., but the building needs a big update…..actually surprised it still wears a Sheraton badge.

2025-04-03 via Nuitee
S
Stergis partner
4
Pros:

Very disappointing experience!! This was Valentine's Day, which clearly means i wanted a romantic night. Upon check-in, I was never advised the jacuzzi was not working by the staff. We changed our clothes, went to the jacuzzi area and to our surpise the water was freezing cold. I notified the front desk and instead of them stating the problem, they had me return to the area and wait on maintenance. Once maintenance arrived he stated the jacuuzi had not been working for some time. Wow! I then tried to use the jetted tub in my room to get some relaxation but that wasn't even working properly. The jets felt like they were working at minimal power. The restaurant failed me too. Long wait just to have my order wrong. They no longer provide water bottles in the room. I feel like this was by far my worst experience at this location. Very surprising and frustrating

2025-02-15 via Nuitee