Children allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Proximity to airport
Polite and helpful staff
Good value for money
Cons:
Cleanliness issues
Outdated rooms
Breakfast problems

Categories

Cleanliness
6.25
Several reviews mentioned issues with cleanliness, such as the rooms not being very clean and showers being clogged.
Service
8.25
Many reviews praised the polite and accommodating staff, with specific mentions of helpfulness during check-in.
Location
8.75
Consistently mentioned as a strong point, with the proximity to the airport highlighted in multiple reviews.
Room Quality
6.75
Mixed reviews regarding room quality; some felt the rooms were basic and outdated, while others were satisfied with their stay.
Amenities
6.75
The breakfast setup and early check-in were both positively noted, though some amenities were lacking.
Value for Money
8.25
Generally considered good value, especially given the prices, even if not luxury.
Food and Beverage
7.75
Food quality received high marks, especially for dinner and breakfast.
Overall Experience
7.25
A mixture of reviews indicates a decent experience overall with some issues noted, but many would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:44

Property Description

Convenient Location
Located just 10 minutes away from Gatwick Airport, The Gatwick White House Hotel offers easy access for travelers. Situated a short 10-minute walk from Horley town centre, guests can enjoy convenience and accessibility during their stay.

Comfortable Accommodation
The bedrooms at White House Gatwick are designed for comfort and relaxation. Featuring colorful linens, private bathrooms with hairdryers, work desks, and tea/coffee facilities, guests can unwind and rejuvenate in a cozy setting.

Transportation Access
With Horley Railway Station a mere 10-minute walk away, guests have convenient access to transportation services to London Victoria. Additionally, the proximity of the M23 motorway just 2 miles away makes exploring the surrounding areas hassle-free.

Book your stay at The Gatwick White House Hotel for a seamless travel experience.

Important information:

This property offers self-check-in only. In order to complete the self-check-in process, guests are required to complete the form sent by magic link.

Please note that none of the rooms are suitable for wheelchair users.

Ground-floor rooms are subject to availability. Requests can be made in advance or upon arrival.

An airport shuttle or taxi service is available upon request from 07:00 to 19:00. All shuttle services outside these hours are subject to availability and must be arranged in advance.

The airport shuttle service will incur an additional charge of GBP 22 per room, per trip, which includes a GBP 10 charge by Gatwick Airport. For two rooms booked together price will be discounted.

Hotel pick-up points at Gatwick Airport are STOP-9 in the south and STOP-12 in the north terminal. For additional people and luggage, alternative larger vans can be arranged at an additional cost.

Not to worry about anything when you are booked with White House. The property offers breakfast, transfers, parking, an Indian restaurant and bar, an all-day cafe, a luggage room for guests who arrive early, an ironing facility and laundry service.

Normal rates are charged one day prior to arrival using a credit card or debit card. Nonrefundable bookings will be charged at the time of booking.

For bookings made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 4 years old and over stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 4010 reviews
Cleanliness: 6.25
Service: 8.25
Location: 8.75
Room Quality: 6.75
Amenities: 6.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 7.25
D
David • solo_traveller • gb
9
2026-05-16 • via Nuitee
R
Roussel • solo_traveller • ca
3
Pros:

Location was good to the airport
Parking was good
Access to the building

Cons:

Uncomfortable beds
No hot water
Carpets looked dirty

2026-05-16 • via Nuitee
M
Max • solo_traveller • de
10
2026-05-16 • via Nuitee
J
janet • solo_traveller • ie
8
Pros:

Clean, comfortable. Good self service breakfast.
Ground floor room provided as requested.

Cons:

The pick up from airport south terminal cost £29 which I considered too expensive.

2026-05-15 • via Nuitee
S
Sandra • solo_traveller • es
8
Stay only 10 mins walk from Horley town
Pros:

Shuttle service ,location to Horley town & shops !! Free breakfast ,plus a restaurant and bar on site !! We had very early morning flight ,so the host prepared a packed breakfast for us which was very much appreciated!!

Cons:

The single bed I slept on was very thin and I could feel the frame digging into my back ,sides etc !! Not a comfortable night's sleep !!

2026-05-15 • via Nuitee
S
Sandra • solo_traveller • es
8
Pros:

Shuttle service ,location to Horley town ,free breakfasts ,restaurant on site !! Host very friendly and accommodating !!

Cons:

Key lock on bedroom door needs attention !!

2026-05-15 • via Nuitee
S
Stuart • solo_traveller • gb
8
Pros:

The staff were very friendly

Cons:

Nothing to do in area

2026-05-14 • via Nuitee
I
Irene • extended_group • gb
10
Good experience. Great value for money
Pros:

Excellent shuttle bus service. Bed very comfortable. Breakfast was continental but lots of choice and it was lovely. Friendly staff. Recommend the restaurant. Good food at reasonable price as was the room.

2026-05-14 • via Nuitee
S
Som • solo_traveller • gb
7
Pros:

Cordial and friendly behavior of the staffs
Quite comfortable hotel
Breakfast

Cons:

Staircases can be a little challenging for old people
TV and remote condition was not good

2026-05-14 • via Nuitee
O
ODESA • solo_traveller • ng
4
2026-05-14 • via Nuitee
P
Peace • solo_traveller • gb
8
2026-05-14 • via Nuitee
A
Andrew • solo_traveller • is
5
2026-05-14 • via Nuitee
C
Coulson • solo_traveller • gb
10
Pros:

Was good location

Cons:

Good staff and hotel

2026-05-14 • via Nuitee
I
Irma Henriquez • couple • us
9
Good value for a one day stay since we were flying the next day.
Pros:

Very close to the airport. Had transportation available to and from the airport. Restaurant was Indian food and was very good.

Cons:

Needs new carpet.

2026-05-13 • via Nuitee
S
Sarah • extended_group • gb
8
Pros:

It was great to be able to book our parking at your property , as well as being able to arrange transfers to Gatwick airport. It took a lot of stress out of our holiday

Cons:

Nothing it was all fine and met our needs

2026-05-13 • via Nuitee
R
Ruth • solo_traveller • gb
9
Perfect for getting a flight from Gatwick
Pros:

An easy short local bus ride to Gatwick but cheaper than other hotels

2026-05-13 • via Nuitee
S
Sarah • family_with_children • gb
8
Excellent location and value for money, staff very helpful and attentive
Pros:

Pick up from airport, all staff very friendly and helpful, excellent location and price

Cons:

Nothing

2026-05-13 • via Nuitee
H
hamza • family_with_children • es
7
Buena. Good.
Pros:

Muy cerca del aeropuerto.

Cons:

Huele un poco a incienso, pero para dormir cerca del aeropuerto ideal.

2026-05-13 • via Nuitee
Y
Yolanda • solo_traveller • es
1
Pros:

La ubicación

Cons:

Pues no cumplen con lo que se publica.
La recepción cerró antes de tiempo, pone que hay cafetería 24 horas y estaba cerrada.

Se duerme muy mal, colchones de resortes, por suerte fue una noche nada más.

2026-05-13 • via Nuitee
C
CLEMENT • extended_group • fr
10
Parfait merci à toute l'équipe
Pros:

La proximité de Londres par le train

2026-05-12 • via Nuitee