Broadway Mansions Hotel - On the Bund

Hotels
Independent
8.2 (126 reviews)
No 20 North Suzhou Road Shanghai China, Shanghai, Shanghai, 200080 , Shanghai , CN

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Area shuttle (surcharge)
Health club
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Daily bottled water
Cons:
Uncomfortable bed
Musty smell
Worn furniture

Categories

Cleanliness
7.66
There was a musty smell in hallways and room due to the age of the building.
Service
9.13
Staff were very helpful and provided excellent service.
Location
9.17
The hotel is located near shops, food, and the riverside.
Room Quality
6.12
The bed was uncomfortable and furniture felt worn.
Amenities
8.65
Provided bottled water daily and had a nice café and restaurant.
Value for Money
8.61
Standard quality for this hotel tier.
Food and Beverage
8.16
Buffet breakfast had a mix of traditional Chinese and western options.
Overall Experience
8.13
Despite the room issues, the location and service made it a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:17

Property Description

Luxurious Spa Experience
Indulge in relaxation at the full-service spa, health club, and sauna. Rejuvenate your senses during your stay.

Gourmet Dining and Entertainment
Savor delectable dishes at the restaurant, enjoy coffee at the cafe, or unwind with a drink at the bar/lounge. A delightful culinary experience awaits.

Convenience and Comfort
Benefit from complimentary Wi-Fi, concierge services, and a business center. With limo service, airport shuttle, and free parking, your stay is hassle-free.

Book your upscale retreat at Broadway Mansions Hotel and enjoy a centrally located getaway in Shanghai. With easy access to popular attractions, your perfect stay awaits.

Important information:

  • Up to 2 children 18 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

  • General

    Unicode Support true

Location

Guest Reviews

8.2
Based on 126 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 6.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 8.13
M
MINDA family
10
Pros:

Location of the hotel was it's #1 asset. I love it!

2025-09-29 via Nuitee
C
Chi family
8
Pros:

The size of the room was sufficient, and the bed was nice and firm, but some of the furniture felt worn. It was nice that bottled water was provided every day. Buffet breakfast was traditional Chinese for the most part, but there were several western options as well. Staff was very helpful and assisted with several issues we had. Location is within walking distance to the amazing riverside where there is a dazzling display of lights, as well as Nanjing Road, which is a fantastic and classy pedestrian street. However, a little disappointed that the room with river view does not overlook the side of the Huangpu River, where the skyscrapers are located, but instead, has a view of a river perpendicular to the Huangpu. But otherwise, the hotel is well located and very much recommended.

2025-09-22 via Nuitee
P
PAUL family
8
Pros:

Close to all shops and food

2025-09-21 via Nuitee
K
Kieran
8
Worst bed ever! (But nice hotel location)
Pros:

Hotel is in a nearly 100 year old building. Lobby felt upscale and nice, service and staff were great. There was a musty smell in hallways and room (all carpeted and “smells” like it may be the original from 1939) but somewhat understandable due to age of building. Service elevator is unmarked and in regular guest areas on floors… we only knew when we were joined in the elevator by a staff member with a large and very stinky garbage can on our trip down to breakfast from a higher floor, and wound up lost in staff area/basement.

The bed is by far the least comfortable I’ve ever experienced. Not exaggerating, I contemplated sleeping on the stinky carpeted floor. Have stayed at around 80-85 hotels internationally and this was by far the worst bed I have ever “slept in”. Unacceptable for any hotel in my opinion.

The good: excellent and updated lobby, nice cafe and restaurant on ground level, and frankly the location cannot be beat. Hair dryer in the room was very nice and effective. My wife was impressed with it.

Would stay again if they updated the beds. Under no circumstance would I ever willingly lie on that mattress again though. Brutal.

2025-07-16 via Nuitee
C
carlos family
10
Pros:

excellent location on the end of the Bund with a great view of the Pearl Tower and Huangpu River. luxury hotel that's steeped in early 20th century architecture and history. staff uniform includes a Fedora!

2025-06-22 via Nuitee
L
Lianqun family
10
Pros:

It's nice location and views. Historic and cultural. Walkable to north Bund. Most staff are very nice. This our third times stay in this hotel. But would be back again. First day checking the room has some smoking smell. 2nd day front desk gave us changed room. It's great.

2025-06-07 via Nuitee
J
Jianwei family
10
Pros:

Good experience

2025-06-06 via Nuitee
X
Xiangdong
10
Pros:

A good returning experience. Definitely will return again!!

2025-05-14 via Nuitee
X
Xin family
8
Pros:

None

2025-05-12 via Nuitee
P
pete_malaysia Couples Kuala Lumpur, Wilayah Persekutuan
8
Old but decent value-for-money
Pros:

2nd time in china,chose this hotel based on the great location,which is about 1km from the bund.
Took the Maglev from Pudong airport to the city.then decided to take a metered taxi from the station.was supposed to be a 20-minute drive,driver took us on a 1 hour 'tour' of shanghai!! Use DIDI at all times! no translation issues and very reasonable rates.Booked a DIDI back to airport at 5am,had one in a minute!
Anyway,there was confusion at check-in with regards to breakfast.Seems Agoda used a 3rd party to book and breakfast wasnt included.After few calls and emails,Agoda refunded me partially via Agoda cash.We did try the buffet breakfast our first morning here......all I can say is.......eat elswhere.....lets just say that all that 'hawking' you hear about.....is legit....
Room was of decent size and had partial view of the bund,which was great.Bed was comfy but air-conditioner was stuck at 25 celcius! wouldnt go cooler as it was programmed to go no lower.Staff were not proficient in English.Not being part of an international chain did have its drawbacks.CNY 500 deposit was required at check-in. Housekeeping was great and friendly
Contrary to what people tell you,one does need CASH in china.nearest ATM was a km away at the Bank of China on the bund.Googlemaps was outdated!
The main draw of this hotel was its proximity to the bund.....although it's facade does remind me of a Batman movie !

2025-05-02 via Tripadvisor
Y
Yinmei
10
Pros:

A historic hotel, right at the Wai Bai Du bridge and Suzhou river, minutes of walking to the Bund and the North Bund, great view of Yangtze River, Mingzhu Tower, the tallest Shanghai Center…..

2025-05-02 via Nuitee
7
763lornav Couples
10
Lovely art deco hotel
Pros:

This was a lovely hotel, perfect position for the bund with great views of the river . Breakfast was excellent with huge choice of western and local dishes and lots of staff to clear and refill quickly. The staff on reception and the concierges were polite, professional and helpful with enough English to understand us and vice versa. The lobby was lovely art deco . I highly recommend this hotel

2025-04-21 via Tripadvisor
P
PAUL friends
10
Pros:

Quick and professional services

2025-04-04 via Nuitee
B
Bai family
10
Pros:

Great location

2025-02-01 via Nuitee
V
Vivian
10
Pros:

Great job

2024-12-30 via Nuitee
R
Richard
10
Pros:

.

2024-12-24 via Nuitee
J
Jon partner
10
Pros:

The place was very nice. Great view of the Bund and river. Easy walk to the Pedestrian street, and of course the Bund is right there. The staff is great...and great service that door. We had a wonderful stay there. Oh...and nice breakfast too.

2024-12-17 via Nuitee
Q
Qi
10
Pros:

spent two nights, river side room, enjoy beautiful morning and night scene. surrounded by historical buildings. chinese and western style breakfast. coffee is good taste. near-by bars one block away and open to 4 am.

2024-12-02 via Nuitee
J
Jingge
10
Happy stay
Pros:

Good location by the Suzhou river, walking distance to the Huangpu River bank to see the oriental Pearl Tower with the tall buildings in Huangpu district, also close to the Nanjing Road. Great service from the reception to the room, twice room cleaning a day. Strongly recommended.

2024-11-28 via Nuitee
F
Felix
4
Pros:

饭店比较老旧

2024-11-18 via Nuitee