Galaxy Hotel Sultanahmet

Hotels
8.5 (244 reviews)
sultan ahmet mahellesi oyuncu sok 33 , Istanbul , tr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent value for money
Friendly staff
Good location
Cons:
Cleanliness issues
Poor room quality
Service miscommunication

Categories

Cleanliness
5
Multiple reviews cite serious cleanliness issues, including dirty conditions and insects.
Service
10
Most reviews highlight friendly staff and good service, although some express dissatisfaction from miscommunications.
Location
10
The location is frequently praised for being close to tourist attractions.
Room Quality
6
Complaints mention discomfort due to poor room conditions and inadequate size.
Amenities
9
Standard amenities but lacks specifics. General satisfaction mentioned.
Value for Money
9.5
Some reviews express that the hotel offers decent value, but issues noted affect perception.
Food and Beverage
9.5
Not specifically mentioned, assumed standard quality for hotel tier.
Overall Experience
9
Varied experiences, with a strong positive sentiment in some reviews but significant negatives too.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:29

Property Description

Central Location

Located in the heart of Istanbul, Galaxy Hotel Sultanahmet offers a prime spot for exploring the city's iconic attractions. Just a stone's throw away from the Blue Mosque, guests can easily immerse themselves in the rich history and culture of the area.

Modern Amenities

Experience comfort and convenience in every room at Galaxy Hotel Sultanahmet. From air conditioning and flat-screen TVs to city views and complimentary toiletries, each room is thoughtfully equipped to ensure a pleasant stay for every guest.

Exceptional Service

With multilingual staff available 24/7, guests can expect top-notch service and assistance throughout their stay. Whether you need local recommendations or help with arrangements, the dedicated team is always ready to cater to your needs.

Book your stay at Galaxy Hotel Sultanahmet now to enjoy a seamless blend of luxury and convenience during your Istanbul getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.5
Based on 244 reviews
Cleanliness: 5
Service: 10
Location: 10
Room Quality: 6
Amenities: 9
Value for Money: 9.5
Food and Beverage: 9.5
Overall Experience: 9
D
Daniela • family_with_children • ro
5
Pros:

Personalul foarte amabil.

Cons:

Nu mi-a plăcut deloc curățenia din cameră...Noi avem si un bebelus, iar pentru el nu a fost tocmai ok pt că punea mânuțele peste tot. Am avut si igrasie in baie, iar in 3 zile nu a fost nimeni să facă curatenie.

2026-05-09 • via Nuitee
K
Kate • family_with_children • ua
9
2026-05-07 • via Nuitee
N
nicolae • family_with_children • ro
10
2026-05-04 • via Nuitee
M
Mohamed • family_with_children • nl
7
2026-05-03 • via Nuitee
I
islam • solo_traveller • gb
2
2026-05-03 • via Nuitee
D
Darko • solo_traveller • rs
10
Pros:

Cleanliness, parking, location

2026-04-29 • via Nuitee
T
Tinatin • solo_traveller • ge
10
Pros:

Host was amazing, he helped us with heavy suitcases and also gave us very useful instructions on transport.

Location is simply amazing, very close to the Sultan Ahmet and all the restaurants that tourists might like, but the hotel itself is in the cozy little street free from all noise.

The room was small but clean. Shower and internet were very good.

2026-04-29 • via Nuitee
A
Akram • family_with_children • de
10
2026-04-28 • via Nuitee
I
Iryna • family_with_children • de
8
Очень приятные люди, благодаря которым хочется вернуться в этот отель.
Pros:

На самом деле по соотношению цена/качество можно было бы поставить и 10, если бы не одно «но».
Отель расположен близко к достопримечательностям. Комната, хоть и небольшая, но уютная. Кровати удобные. Полотенца меняют ежедневно.
Персонал очень приятный. Всегда быстро реагируют на вопросы, помогают во всем.

Cons:

Единственное «но» о котором я писала раньше - это плесень, обнаруженная нами в комнате за занавеской. Надеюсь, персонал просто не заметил этого. Иначе, не могу понять, почему не обработали ее соответствующим соедством.

2026-04-26 • via Nuitee
E
Elena • extended_group • ru
10
2026-04-26 • via Nuitee
S
Sasa • solo_traveller • rs
10
2026-04-25 • via Nuitee
S
Stoenescu • extended_group • ro
9
2026-04-22 • via Nuitee
M
martin • solo_traveller • es
10
2026-04-21 • via Nuitee
E
Eduard • solo_traveller • ro
10
2026-04-20 • via Nuitee
Наталя • solo_traveller • ua
10
2026-04-19 • via Nuitee
A
Alina • family_with_children • ro
8
Ok
Pros:

Raportul calitate pret este ok.

Cons:

Zona cam retrasa.

2026-04-16 • via Nuitee
A
Alis Anca • family_with_children • ro
10
2026-04-14 • via Nuitee
M
Mariana • extended_group • ro
9
Foarte bun, pret convenabil pentru locatie
Pros:

Locatia foarte buna!

Cons:

Putin frig in camere si in baie, insa am incazit cu aer conditionat.

2026-04-14 • via Nuitee
L
LAVINIA VERONICA • family_with_children • ro
9
2026-04-13 • via Nuitee
C
Cristian • solo_traveller • ro
8
2026-04-13 • via Nuitee