Galaxy Hotel Sultanahmet

Hotels
8.5 (224 reviews)
sultan ahmet mahellesi oyuncu sok 33 , Istanbul , tr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent value for money
Friendly staff
Good location
Cons:
Cleanliness issues
Poor room quality
Service miscommunication

Categories

Cleanliness
5
Multiple reviews cite serious cleanliness issues, including dirty conditions and insects.
Service
10
Most reviews highlight friendly staff and good service, although some express dissatisfaction from miscommunications.
Location
10
The location is frequently praised for being close to tourist attractions.
Room Quality
6
Complaints mention discomfort due to poor room conditions and inadequate size.
Amenities
9
Standard amenities but lacks specifics. General satisfaction mentioned.
Value for Money
9.5
Some reviews express that the hotel offers decent value, but issues noted affect perception.
Food and Beverage
9.5
Not specifically mentioned, assumed standard quality for hotel tier.
Overall Experience
9
Varied experiences, with a strong positive sentiment in some reviews but significant negatives too.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:29

Property Description

Central Location

Located in the heart of Istanbul, Galaxy Hotel Sultanahmet offers a prime spot for exploring the city's iconic attractions. Just a stone's throw away from the Blue Mosque, guests can easily immerse themselves in the rich history and culture of the area.

Modern Amenities

Experience comfort and convenience in every room at Galaxy Hotel Sultanahmet. From air conditioning and flat-screen TVs to city views and complimentary toiletries, each room is thoughtfully equipped to ensure a pleasant stay for every guest.

Exceptional Service

With multilingual staff available 24/7, guests can expect top-notch service and assistance throughout their stay. Whether you need local recommendations or help with arrangements, the dedicated team is always ready to cater to your needs.

Book your stay at Galaxy Hotel Sultanahmet now to enjoy a seamless blend of luxury and convenience during your Istanbul getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.5
Based on 224 reviews
Cleanliness: 5
Service: 10
Location: 10
Room Quality: 6
Amenities: 9
Value for Money: 9.5
Food and Beverage: 9.5
Overall Experience: 9
A
Alina • family_with_children • ro
8
Ok
Pros:

Raportul calitate pret este ok.

Cons:

Zona cam retrasa.

2026-04-16 • via Nuitee
A
Alis Anca • family_with_children • ro
10
2026-04-14 • via Nuitee
M
Mariana • extended_group • ro
9
Foarte bun, pret convenabil pentru locatie
Pros:

Locatia foarte buna!

Cons:

Putin frig in camere si in baie, insa am incazit cu aer conditionat.

2026-04-14 • via Nuitee
C
Cristian • solo_traveller • ro
8
2026-04-13 • via Nuitee
L
LAVINIA VERONICA • family_with_children • ro
9
2026-04-13 • via Nuitee
F
Fatma • solo_traveller • de
9
2026-04-04 • via Nuitee
E
Emre • couple • de
10
Schöner Urlaub und nettes Hotelerlebnis.
Pros:

Lage war super und der Hotelier war super freundlich. Auch die Zimmerreinigung hat super geklappt.

2026-03-25 • via Nuitee
J
Jonatan • solo_traveller • es
8
2026-03-24 • via Nuitee
S
Suarez almeida • extended_group • es
7
Pros:

La habitación se ajustó totalmente a las fotos del anuncio. Dan toallas y jabones y agua. Tiene cocina y nevera hasta puedes cocinar. Buenas vistas.

Cons:

La habitación estaba a la punta arriba del todo. Hacia demasiado frío, aunque pusieramos el aire acondicionado caliente la habitacion no se calentó en toda la noche, y la cama que habia debajo del aire se asfixixaba del calor porque solo daba ahí de manera directa.

2026-03-24 • via Nuitee
R
RASHID • extended_group • de
5
The hotel has an excellent location near many tourist attractions, and the staff is friendly and helpful. However, the s
Pros:

The location is amazing, with many tourist attractions close to the hotel. The staff is good, especially the service woman she is very kind and extremely helpful.Parking is also available.

Cons:

The WiFi was very slow. There is no elevator, so you have to carry your bags up the stairs. There is also a problem with the hot water you need to wait about five minutes before it starts running.The heater was working Ok.

2026-03-24 • via Nuitee
S
SALEH • solo_traveller • sa
10
Peaceful
Pros:

Everything is wonderful

2026-03-01 • via Nuitee
A
abuali-aldalan • couple • sa
8
Pros:

الطابق العلوي اطلاله جميله على البحر قريبه من السلطان احمد

Cons:

لايوجد مصعد الدرج متعب جدا خصوصا مع الشنط

2026-01-31 • via Nuitee
T
Tihomir • solo_traveller • bg
1
DO NOT BOOK THAT HOTEL!!!
Pros:

Nothing

Cons:

All and the owner

2026-01-25 • via Nuitee
M
Marta • family_with_children • au
7
A simple, quiet stay with friendly staff and good location, but payment arrangements could have been clearer.
Pros:

It is a simple but convenient hotel located on a quiet street. The staff are very friendly and helpful. They do not speak English, but communication was efficient using Google Translate.

Cons:

One drawback was that the owner asked me to pay in cash, which was uncomfortable given that the booking was made through Booking.com. It gave the impression that this was intended to bypass platform commissions.

2026-01-24 • via Nuitee
O
Olga • extended_group • ie
1
Cons:

Нашу группу из 8 человек просто не пустили в отель Там не было никого не ресепшин. По телефону хозяин отеля ответил нашему водителю по турецки, что номеров нет, они их уже сдали, и просто извинился. Наша группа осталась на улице!

2026-01-20 • via Nuitee
F
Furkan Rasit • solo_traveller • at
10
2026-01-19 • via Nuitee
E
Emma • family_with_children • ro
10
un sejur foarte plăcut! camerele sunt curate, bine întreținute și confortabile, exact ca în poze. locația este excelentă
2026-01-19 • via Nuitee
M
Muhamad Husni • family_with_children • au
8
A good place to stay for short term with the good price.
Pros:

The staffs (a guy and Larissa) are good, friendly and helpful. The location is good and close to the main attraction in Sultanahmet but the road is quite hilly and bumpy. If you come by public transport and carry a lot of big luggages, it is a bit difficult and feels far. Either you bring less stuff or get taxi to reach the hotel to make it easier. Although the hotel is located in a quiet and peaceful area but the small road makes it busy at times when there are a lot of vehicles passing by and maintenance work is being done.

Cons:

There was no lift / elevator to go to the rooms from lobby since it's a small and cute building. If you come along with big and heavy luggages, so difficult to get up to your room.

2026-01-19 • via Nuitee
H
Halil • family_with_children • de
3
2026-01-11 • via Nuitee
D
Di78 • family_with_children • ro
10
2026-01-09 • via Nuitee