Hotel 7 Suria

Hotels
Independent
8.4 (57 reviews)
Suria, Kota Kinabalu, Sabah, 88000 , Kota Kinabalu , MY

Facilities

Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Convenient and nice staff
Good value for the price
Cons:
Internet did not work
Thin walls leading to noise

Categories

Cleanliness
7.49
The bathroom was clean, but thin walls led to noise from other guests.
Service
8.96
Convenient and nice staff, providing good service.
Location
9
Great location with easy access to shopping at Suria mall.
Room Quality
7.95
While the towels were good, the noise from thin walls affected the experience.
Amenities
8.48
Standard amenities for this hotel tier.
Value for Money
8.44
Very good for the price considering the location.
Food and Beverage
8.49
Standard quality for this hotel tier.
Overall Experience
8.36
A generally positive experience with room for improvement in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 02:22

Property Description

Convenient Amenities

Enjoy complimentary wireless internet access, concierge services, and a convenient vending machine during your stay at Hotel 7 Suria.

Featured Amenities

Benefit from a 24-hour front desk, multilingual staff, and luggage storage when you choose to stay at our centrally located hotel.

Comfortable Rooms

Relax in one of our 122 air-conditioned rooms with minibars, flat-screen TVs, rainfall showerheads, and complimentary wireless internet access.

Located just steps away from Suria Sabah Shopping Mall, Hotel 7 Suria offers a convenient stay in Kota Kinabalu. Book now to experience comfort and convenience in the heart of the city.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Covid

    COVID-19 vaccine must have been received a minimum number of days before check-in: 14

  • Pets

    Service animals not allowed

  • Covid

    Minimum age for proof of COVID-19 vaccination requirement: 18

  • Covid

    Guests must provide proof of COVID-19 vaccination

See all policies

Location

Guest Reviews

8.4
Based on 57 reviews
Cleanliness: 7.49
Service: 8.96
Location: 9
Room Quality: 7.95
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 8.36
K
Kevin partner
8
Pros:

Convenient and nice Staff

2025-09-14 via Nuitee
L
Libin partner
10
Pros:

Very good for the price and the convenience of being in the same building as the Suria shopping mall.

2025-08-20 via Nuitee
B
brian
2
Pros:

Internet did not work

2025-08-05 via Nuitee
J
Jas
6
Pros:

Great location - easy to get around. Good towels and clean bathroom. However walls very thin - some guests very noisy

2025-07-27 via Nuitee
L
Lance
10
Pros:

Great hotel! We stayed there twice during our trip to Mount Kinabalu. The room was nice sized, bathroom was perfect and breakfast was good. Will stay again when in KK.

2025-04-22 via Nuitee
L
Lance partner
10
Pros:

Great place to stay in KK. In a nice mall and near everything. Will use when back to KK.

2025-04-17 via Nuitee
A
Ackeeu family
4
Pros:

The location is convenient plus free parking but the air conditioning kept pumping icy cold air even when we turned it off. Had to sleep with sweater on and still got sick. And loud banging and rumbling noise during the night

2025-04-17 via Nuitee
K
Kenneth family
10
Pros:

Staff are super friendly and welcoming. Only problem is mattress is too hard. Other than that everything is great and would visit again.

2025-03-04 via Nuitee
T
Tony K
6
Pros:

When it rains, water seeps through the walls on to the office desk areas. Room not clean or moldy.

2025-02-28 via Nuitee
C
chaeeun
10
쇼핑몰 안에 있어서 정말 편리해요.
Pros:

쇼핑몰 안에 위치하고 있어서 편의성 최고에요. 시설도 깔끔하고 조식도 진짜 다양하고 맛있어요. 인터넷은 잘 안되더라고요. 그런데 보니까 인터넷 잘 안되는건 코타키나발루 거의 대부분의 호텔이 다 인터넷 잘 안되는것같아요. 그냥 휴대폰 유심으로 인터넷 많이 구매하는게 답인것같아요

2025-02-17 via Nuitee
A
Anders
4
Tourist hotel in the low end!
Pros:

Get a room on 8th or 9th floor, which are nice and fairly new - below the 8th you do feel like been in a prison due to crazy architecture with bars in front of windows! Standard room not nice! Breakfast is not for European and very low standard. The mall below is fine and the hotel is fairly central!

2025-02-12 via Nuitee
V
Verified traveler
8
Happy stay
Pros:

Stay here many times

2024-12-25 via Nuitee
V
Verified traveler
8
Happy stay
Pros:

It is not bad. Had stayed here many times. Easy to shop good restaurants around.

2024-08-25 via Nuitee
Y
Yuuka friends
8
Pros:

The location is great, close to most sightseeing spots like ferry terminal, markets, shopping centers, cafes and restaurants. The service was also good, staffs kindly helped us when we asked for goods replacements or advice for shops. It’s good enough to stay for several nights for city walk and island hopping. My favorite was their breakfast service. The soup that you can choose ingredients and soup type was pretty tasty.

2024-08-18 via Nuitee
P
Penelope family
10
Pros:

I can’t fault this hotel. It is located on level 7 of the Suria shopping centre which is very convenient for shopping and eating as there are a variety of decent restaurants in the shopping centre. It is 5-10 mins walk from the pier where you catch the boat to the islands, the fish market, the souvenir market and the Gaya Street weekend night and Sunday markets. The rooms are clean and well equipped and the staff are eager to please. The only negative is that the walls are paper thin so you can hear everything that goes on outside your room.

2024-07-23 via Nuitee
R
Rina family_with_children
8
Pros:

Easy access to mall.

2024-07-19 via Nuitee
C
Carla
8
Pros:

Conveniently attached to a shopping mall for all of your potential needs. Room was adequate for my one night stay.

2024-07-15 via Nuitee
S
Sikun
8
Convenient place
Pros:

We have a good stay. Will stay here during my next visit. Hotel 7 Suria is located at 7 floor unfortunately grab drivers will nit go up to the hotel lobby. It’s inconvenient for elderly couples like us to get out of grab during rainy season. The grab driver will let you go out near Macdonald at ground floor. For this reason the hotel needs to improve transportation and negotiate with grab company. If this is solve it is a great hotel to stay

2024-07-02 via Nuitee
S
Shazelina
10
Central and Convenient
Pros:

Very convenient location in town. Place was clean and comfortable. A bit weird, since it is on the 7th floor of the Sabah Mall, but separate lifts (one lift for rooms, another for mall) eased my mind.
Just a short walk away from the seafood heaven of KK, and there was a day market around the corner on Sunday.

Breakfast was plentiful, in terms of choices and food.

2024-01-25 via Nuitee
H
Hjh Fatin family
10
Pros:

Great place to stay and convenient! Nice view and amenities. Definitely come back again

2023-12-26 via Nuitee