Residence Inn by Marriott Chicago / Bloomingdale

Hotels
•
Residence Inn
8.8 (253 reviews)
295 Knollwood Drive , Bloomingdale , us
+1 630-893-9200

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Comfortable rooms
Great location
Cons:
Inconsistent room quality
Food quality issues
Maintenance problems

Categories

Cleanliness
8.45
While many reviews praised cleanliness, one mentioned a filthy pull-out bed, which negatively impacted the overall sentiment.
Service
9.45
Most reviews highlighted friendly and helpful staff, with specific positive mentions of front desk interactions.
Location
9.45
Numerous reviews praised the hotel's location as exceptional and convenient.
Room Quality
7.95
There were complaints about the dated rooms and maintenance issues, affecting the overall room quality sentiment.
Amenities
8.95
Amenities were well-received, but disappointment was expressed about the lack of an indoor pool and sauna in previous stays.
Value for Money
8.95
The hotel is seen as a good value for the price with comfortable stays overall.
Food and Beverage
7.95
The breakfast received mixed reviews, with some guests expressing dissatisfaction.
Overall Experience
9.25
Despite some issues, most guests enjoyed their stays and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:57

Property Description

Luxurious Suites with Fully-Equipped Kitchens
Experience comfort and convenience at the Residence Inn by Marriott Chicago / Bloomingdale. Our spacious suites with full-sized closets, flat-screen TVs, and fully-equipped kitchens ensure a relaxing stay for our guests.

Indoor Pool and Fitness Center
Take a dip in our indoor pool or break a sweat at the fitness center with top-of-the-line cardiovascular equipment. Whether you prefer a refreshing swim or a rigorous workout, we have you covered.

Complimentary Breakfast and Amenities
Start your day right with a delicious buffet breakfast featuring hot dishes. Enjoy complimentary coffee and newspapers in the lobby before exploring the nearby attractions.

Book your stay now at the Residence Inn by Marriott Chicago / Bloomingdale for a memorable and comfortable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDW

Location

Guest Reviews

8.8
Based on 253 reviews
Cleanliness: 8.45
Service: 9.45
Location: 9.45
Room Quality: 7.95
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 7.95
Overall Experience: 9.25
L
Lynn • solo_traveller • us
10
2026-08-15 • via Nuitee
J
Julie • extended_group • us
10
Pros:

The room was perfect! It allowed for family to spread out and have some privacy.

2026-07-21 • via Nuitee
K
Kathy • solo_traveller • us
7
Pros:

Clean, good location

Cons:

Room was not ready, even though three hours after check in time. $12 per day for parking. Pet fee not per day, $150 for stay.

2026-07-20 • via Nuitee
V
Vanessa • extended_group • tw
7
2026-07-10 • via Nuitee
V
Vanessa • solo_traveller • tw
7
2026-07-10 • via Nuitee
N
Nicholas Maina • solo_traveller • us
10
Pros:

Cleanliness

Cons:

Everything

2026-07-07 • via Nuitee
H
Hong Wei • couple • us
8
2026-07-07 • via Nuitee
G
giovanni • solo_traveller • it
10
Soddisfazione a 5 stelle +
Pros:

La praticità

2026-07-07 • via Nuitee
K
Kyano • solo_traveller • us
8
Great overall experience and when we come back to visit will definitely book again!
Pros:

The room, location, price, and staff were great! We really enjoyed our stay.

Cons:

There was a faint smell in the room whenever we returned to the room. Eventually, after time would pass we wouldn’t smell it. However, whenever we would return it would be present.

2026-07-06 • via Nuitee
J
Janice • solo_traveller • us
10
The staff was so pleasant and helpful. The rooms were very clean.
Pros:

It was very peaceful and pleasant.

2026-06-26 • via Nuitee
L
Lori • solo_traveller • us
5
Pros:

Comfortable beds, great location, nice overall.

Cons:

After cleaning, our room door was left ajar all day while we were out and we came back later and wondered if we had been robbed. The manager was very helpful and thankfully nothing was taken.

2026-06-25 • via Nuitee
K
Keith • couple • us
10
Loved everything about the room.
Pros:

The room was nice, clean and reasonably priced. Breakfast was good and convenient. All of the staff was very friendly and helpful.

Cons:

Did not like the fact that for parking one vehicle, you charge for parking. Even though I was already renting a room for 2 nights. I find it unacceptable. If I have only one vehicle and already paid for a room, why must you charge for parking. I understand if you charged for having more than 1 vehicle for the same room. I was informed that it was a corporate policy, not the individual hotel. Then corporate needs to be made aware that the policy is ludicrous.

2026-06-20 • via Nuitee
V
Valery • family_with_children • us
10
We had a great stay with friendly staff and excellent service
Pros:

We stayed at this hotel for 2 days while visiting Chicago for a Rhythmic Gymnastics Competition, and we had a very good experience.

The hotel staff was friendly, professional, and very helpful during our stay. But we especially want to thank Ella at the front desk for her incredible help and kindness.

After checking out, we accidentally left our performance costumes in the room and only realized it later that evening. These costumes are very expensive and extremely important to us. We called the hotel right away, and Ella was so helpful and understanding. She stayed in contact with us by phone and made sure our friends were able to pick everything up safely. Our costumes were returned to us in perfect condition, and we are truly grateful for her care and attention.

Thank you again to Ella and the entire hotel staff for your kindness, professionalism, and outstanding customer service. It meant so much to us, especially during such an important trip.

2026-05-25 • via Nuitee
Y
Yitong • couple • us
8
2026-05-16 • via Nuitee
Y
Yitong • extended_group • us
7
2026-05-16 • via Nuitee
S
Susan • solo_traveller • us
7
Pros:

Rooms were comfortable

Cons:

The property, especially the shower, needed repairs.

2026-05-07 • via Nuitee
M
Martinak • family_with_children • us
8
Pros:

Everything

Cons:

Nothing

2026-05-05 • via Nuitee
M
Markesha • couple • us
10
2026-04-27 • via Nuitee
K
karen • solo_traveller • ec
10
2026-04-26 • via Nuitee
E
Emily • family_with_children • us
9
Great stay for the area!
Pros:

Large, clean room. Nice space. The staff was extremely friendly and accommodating. Good location, easy to get around the area. The hotel was busy, but very quiet.

Cons:

The gym is basic (3 machines) and pretty tight if you want to use weights. Breakfast was ok, not stocked as well as some others, but ample.

2026-03-23 • via Nuitee