Facilities

Full-service spa
Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Arcade/game room
Health club
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Family-friendly
Beautiful beach
Helpful staff
Great location
Cons:
Occasional check-in delays
Some rooms outdated

Categories

Cleanliness
7.94
Rooms were clean and well maintained, but missed check-in time implies occasional issues.
Service
8.91
Staff were described as kind, helpful, and accommodating throughout the stay.
Location
8.45
Great positioning near the beach and local nightlife, adding to the overall appeal.
Room Quality
8.2
Rooms were spacious and comfortable, though some are noted as outdated.
Amenities
8.43
Good breakfast buffet and beautiful grounds; however, some amenities could be upgraded.
Value for Money
8.39
Guests felt they received more than they paid for, indicating good value overall.
Food and Beverage
8.44
Breakfast selections were plentiful and well-received, with good quality food.
Overall Experience
8.41
Overall a very satisfying experience, with many positive sentiments throughout reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:32

Property Description

Experience the ultimate getaway at Beachscape Kin ha Villas & Suites, your perfect retreat in lively Cancun.

Spa Indulgence
Pamper yourself at our luxurious spa, offering a range of massages, body treatments, and rejuvenating facials designed to relax and refresh you.

Private Beach and Leisure Amenities
Unwind at our stunning private beach or take advantage of our outdoor pool and health club, ensuring a perfect balance of relaxation and recreation.

Dining and Connectivity
Savor delicious meals at one of our two restaurants, or enjoy room service at your convenience. Stay connected with complimentary Wi-Fi as you relax on your private balcony.

Escape to paradise and book your stay at Beachscape Kin ha Villas & Suites today!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 231 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.45
Room Quality: 8.2
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.41
S
Smileysong • Friends getaway • Victoria, Victoria Capital Regional District, Vancouver Island, British Columbia
10
Relaxing, cozy, clean and comfortable
Pros:

Although the beach was too shallow to swim, I loved this resort. The beach was incredible. The food also incredible although I would have liked to be able to get supper as well.
The staff was great, not as warm as I am used to , just not really around much. I was happy to not have to have them waiting for a tip though for doing any little thing.
The resort was homey and clean and comfortable. No loud music. Great drinks albeit, quite expensive.
I will come back to it and recommend

2026-01-14 • via Tripadvisor
J
JeffG290 • Family • Ottawa, Ontario
10
Wonderful Large Family Holiday Stay
Pros:

It was our first time staying at this property with our family of 12 over the holidays. We had 5 rooms ranging from regular rooms to suites. This boutique property is such a fresh vibe from the regular giant hotels on the Cancun strip.

Arrival and check in was quick and easy, our rooms were ready by 3pm.

Rooms were clean, well maintained, good AC and complementary water.

Grounds and pool are beautiful with lots of shade, chairs and tables.

Staff were very kind and helpful.

Good breakfast buffet, recommend the breakfast quesadillas.

Beach front is beautiful, water is shallow and fresh water showers available once you get back on the property.

We will definitely return and recommend this gem to all family travellers.

2025-12-27 • via Tripadvisor
M
Marian-en-Jan • Couples • The Hague, South Holland Province
10
Great hotel
Pros:

Spacious room, may be a littlle out dated. Very good matrass. Beach is stunning. Breakfast more than enough. Friendly staff

2025-12-11 • via Tripadvisor
R
Resort03599975432 • Couples
10
The best secret in Cancun!
Pros:

The most amazing "secret"in Cancun.
This hotel has everything and it is unspoiled by the regular party crowd.
Beachscapes is a treasure. It is situated on one of the nicest beaches I've ever seen (I like my Caribbean water waveless and like a bath tub).
The staff is the coolest (this was our 10th time there - in Nov 25) and we are treated like family.
I would highly recommend this little gem in Mexico!

2025-12-02 • via Tripadvisor
7
7Emily7 • Family • Lincoln, California
10
Outstanding.
Pros:

Great location, and staff. Everyone is so friend. We have stayed 5 years in a row! The beach is safe, the pool is beautiful. The grounds are kept very clean The rooms are simple but clean.

2025-11-12 • via Tripadvisor
L
Lorys • partner
8
Pros:

The rooms themselves needs updating; however, it is a beautiful property! The pool area and the beach were perfect in every way. Not all of the workers speak English and that was difficult for us, sometimes the cleaning crew did not show up until 3 pm; there was only one washing machine and dryer with so many suites... one of each was broken; however, everyone was very nice and accomodating.

2025-10-12 • via Nuitee
D
Douglas • partner
10
Pros:

Staff very friendly. Pool was immaculate and beach perfect as well! We loved this place!

2025-10-12 • via Nuitee
G
GRISELDA • partner
10
Pros:

The beach, staff, food everything was great

2025-10-12 • via Nuitee
S
Sharon
8
Cool hotel, Amaxing Beach, but order Uber Eats!
Pros:

BEAUTIFUL beach area, with lounge chairs, tables umbrellas, no extra charge, no employees lurking for tips.
Very cool, reasonably priced gift shop. Nice bar, patio area and pool with lifeguards! AC worked well, mini fridge worked well, even had a freezer. Rooms stocked with water and toiletries, ice readily avaliable. Restaurant HORRIBLE. I tried 2 menu items the 1st day. One made me sick, the other l took 2 bites of and it was awful.

2025-10-11 • via Nuitee
V
Valeria • family
10
Pros:

Excelente servicio, muy bonitas instalaciones. Increíble lugar y muy buena ubicación.

2025-10-09 • via Nuitee
V
Vladimir • family
10
Pros:

Спасибо

2025-10-01 • via Nuitee
E
elvia • family
10
Pros:

I have been to this hotel 3 times, I love everything, from the food to the room they gave me which was a suite, it had its own kitchen so I went and bought food and we cooked there, the beach is very nice

2025-09-25 • via Nuitee
M
Marcos • family
8
Pros:

Right next to the beach other resorts nearby and plenty of food options. The rooms are decent and big. Out unit the AC was not adjustable but outside of that the stay was enjoyable.

2025-09-22 • via Nuitee
K
Kayla
10
Pros:

We had a great stay here! It was exactly as advertised. I will say this-if you want a high-rise fancy resort, book one of those. This isn’t exactly that. It’s smaller and older but very well maintained. There was breakfast every morning with a varied buffet and an omelette station. The pool was nice. There was a bar on the beach. There were plenty lounge chairs and cabanas available on the beach for guests. We never had an issue finding one. The restaurant served good enough food that we really didn’t need to venture out if we didn’t want to. They have room service. The staff were incredibly accommodating and provided everything we requested, including booking us a taxi to the airport. (We didn’t really request anything outside of “normal” hotel expectations. Again, if you want your every need catered to, book a place that does that.) Overall, we were extremely pleased with our stay here. I do feel like we got more than we paid for.

2025-09-20 • via Nuitee
L
Lisa
10
Non All-inclusive but Perfect Alternative
Pros:

Perfect location. Walking distance to nightlife and shops.
Staff was very friendly and hotel well kept and clean.

2025-09-15 • via Nuitee
J
jasmine • family
4
Pros:

I ended up booking 3 nights at this property. The first night the room I was in seemed outdated and the door did not close properly leaving me feeling unsafe. The bed had stains and hair in the linens and I did not feel comfortable sleeping under the covers. I spoke with reception the following morning to request a different room and the room they showed me was no better. I decided to upgrade and the room they moved me to had a better view but was smaller. The linens seemed clean until I woke up out of my sleep with my legs itching uncontrollably. Inspecting the sheets, I found 2–3 strands of hair within them and crumbs, dust, and what looked like hollow shells of what could have been bugs on the mattress itself. Unsure of what bed bugs actually look like I called down to the reception to request someone to come and look for me. After an hour of waiting I had to leave for the day and reiterated to the reception that I needed someone to come and check both the beds in my room for bed bugs and that I had woke up with several bites on my legs. They assured me someone would check and have an answer for me when I came back. Upon arrival back the new receptionist was unaware of my situation but only knew that the room had been cleaned. He sent housekeeping to my room to check again with me present. The housekeeper was told that he didn’t know the truth of what was found earlier but that all he knew was that they had cleaned and fumigated room. They then upgraded me to suite.

2025-09-14 • via Nuitee
J
Juan Luis
4
Pros:

Cuando llegué a hacer el check in ya eran las 3 p.m. y aun no tenian la habitacion, esperé 30 minutos mas, y el hotel no se veía lleno, así que no entiendo porque no estaba lista la habitacion.

2025-09-14 • via Nuitee
C
Celia • partner
10
Pros:

The staff is great, helpful, and friendly. We got the breakfast buffet, and it was delcious. Gracias Cindy por los omellettes deliciosos. Y gracias a Victor por su amabilidad como siempre.

2025-09-12 • via Nuitee
E
Ed
10
Beautiful property
Pros:

Really enjoyed our stay. Room was comfortable, very clean, and excellent amenities. The hotel beach was great, and we were even given drink coupons and a bottle of wine at check in. There was free on site parking, and the grounds were beautifully maintained. My only real complaint was the low water pressure in the shower, but this seems to be an issue in just about every hotel in Cancun.

2025-09-12 • via Nuitee
F
Fernando • partner
10
Pros:

The staff here was absolutely wonderful. They were friendly and efficient, listened carefully to all my needs, and always responded with a courteous and genuine smile. Their service made my stay truly enjoyable.

2025-09-11 • via Nuitee