JR Tower Hotel Nikko Sapporo

Hotels
9 (1824 reviews)
Chuo-ku Kita5 Nishi2-5 , Sapporo , jp

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Fax/photocopying
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable and spacious rooms
Cons:
Food quality could be improved
Room temperature issues

Categories

Cleanliness
8.33
Some reviews mentioned cleanliness positively, but concerns about cold bathroom temperatures could imply issues.
Service
9.8
Numerous reviews highlight the professionalism and helpfulness of the staff.
Location
9.84
Many reviews commend the perfect and convenient location of the hotel.
Room Quality
8.29
Positive mentions of room upgrades and comfort, but some concerns about temperature control.
Amenities
9.32
Review points to a good range of amenities, particularly breakfast and bathing facilities.
Value for Money
9.28
Overall satisfaction suggests good value, although food prices were noted as expensive.
Food and Beverage
7.83
Mixed feedback on food quality, particularly room service.
Overall Experience
9.3
General sentiment reflects high satisfaction, with returns promised by several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:25

Property Description

Luxurious Accommodations with Stunning Views
JR Tower Hotel Nikko Sapporo provides a luxurious stay with direct access from JR Sapporo Train Station. Guests can enjoy free Wi-Fi, hot tub relaxation, and rejuvenating massages. The hotel's 35th-floor restaurants offer breathtaking panoramic views of Sapporo city.

Dining Excellence and Culinary Delights
Indulge in a culinary journey at the hotel's 4 dining options. Tancho Sky Restaurant serves Japanese delicacies, Sky J Restaurant offers Western dishes with a view, Mikuni Sapporo presents French cuisine, and The Lobby Lounge provides light meals.

Convenience and Comfort at Your Fingertips
The air-conditioned rooms are equipped with modern amenities like a flat-screen TV and a safety deposit box. Guests can unwind in public baths and sauna rooms, avail laptop rentals, and enjoy shopping at the souvenir shop.

Book now for an unforgettable stay at JR Tower Hotel Nikko Sapporo!

Important information:

The full amount of the reservation must be paid at check-in.

Please note the spa facilities are available to guests 18 years and older.

An additional hot spring tax of 150 yen per adult is required at hotel reception.

Please note, for existing beds only 1 child 12 years and under is accepted per bed, per adult.

Please note that breakfast for children staying in an existing bed are not included in rates with breakfast.

As of 01 April 2019, this property will become a nonsmoking property.

[Notice from the hotel]
We apologize for any inconvenience this may cause and ask for your understanding.
■Notice of "Spa" closure due to legal equipment inspection in 2026 The 22nd floor Sky Resort Spa "Plau Blanc", hair salon "Ballier Non-Damage Salon" and "Aesthetic Salon Socie" will be closed all day as follows.
・Closed (all day, including morning bath): Wednesday, May 11, 2026(Mon)
・Only early morning bathing is suspended: May 12, 2026 (Tue)

■Information on external wall construction schedule for 2025＆2026　
We would make consideration to ensure that our customers are not disturbed. Thank you for your understanding.
・Construction location: Hotel exterior wall
・Construction period and time: Scheduled for April 1st (Tuesday) to October 31st (Friday), 9:00 to 17:00, excluding Golden Week and Obon periods. *Workers move gondolas up and down to perform repair work.
*Construction noise may occur.
*This event may be canceled due to weather conditions.


Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for ¥1,540 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1650 per day.

Location

Guest Reviews

9
Based on 1824 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.84
Room Quality: 8.29
Amenities: 9.32
Value for Money: 9.28
Food and Beverage: 7.83
Overall Experience: 9.3
H
HANEUL • couple • kr
10
2026-02-13 • via Nuitee
Y
Yongling • solo_traveller • au
10
2026-02-12 • via Nuitee
R
Rachel • extended_group • us
10
Great Views and quick access to train station
Pros:

Very convenient to the train station. The views were lovely, I could stand at our room window and see all of Sapporo! The staff was very welcoming and friendly.

Cons:

It was a slightly longer walk to Odori Park and the snow festival, but that was my only complaint!

2026-02-09 • via Nuitee
J
Judith • solo_traveller • us
9
2026-02-09 • via Nuitee
L
Linda • extended_group • us
10
I really enjoyed my stay at JR hotel and would definitely recommend it for convenience and luxury.
Pros:

The room was very comfortable and the view of the city really spectacular.
The concierge and front desk staff were super helpful and so friendly. I appreciate that most could speak some English.
The Onsen was really the best. All the facilities in the Onsen were beyond my expectations from the number of pools, dry sauna, wet steam, spaciousness, relaxation room, and the staff keeping everything neat and tidy were wonderful. And to top it off the milky ice pops!

Cons:

The signage from JR station was confusing and I never was able to locate the path for direct access to the hotel without going outside for a few hundred feet.

2026-02-08 • via Nuitee
H
Hsiao Ju • family_with_children • tw
10
2026-02-08 • via Nuitee
B
B.E Tan • family_with_children • sg
8
2026-01-31 • via Nuitee
B
B.E Tan • couple • sg
8
2026-01-31 • via Nuitee
J
Jitta • family_with_children • th
8
2026-01-31 • via Nuitee
W
WEI CHUN • family_with_children • tw
10
2026-01-30 • via Nuitee
P
Peggy • couple • tw
10
2026-01-30 • via Nuitee
W
WEI CHUN • family_with_children • tw
10
2026-01-30 • via Nuitee
S
Simon • family_with_children • ie
10
Pros:

Excellent hotel, the location is fantastic as it is above Sapporo Station, this is the hub of the train network in Hokkaido so it is a huge plus.

The staff were fantastic and helped me with any issues I had or bookings I needed to make for activities.

The room was spacious with a great view of the city.

The two highlights for me were the onsen and breakfast.

The onsen was excellent, you pay a small fee to use it and it is so relaxing after a long day of walking around or travelling to other destinations.
It also had a very nice view of the city.

The breakfast was fantastic, the views of the city from the onsen were nice but the view for breakfast was spectacular.
You can see all across the city to the mountains and it was so scenic.

The breakfast was a buffet and had everything I wanted.
I can't recommend this hotel highly enough, I was very happy here!

Cons:

The hotel was excellent in every way but the bathroom was the only slight disappointment.

It was fine and spacious enough but compared to the very high standards across the hotel this was the only part that felt like a mid level hotel.

A minor issue and it was fine for what I needed.

2026-01-29 • via Nuitee
E
Erica • couple • us
9
Convenient, comfortable, and classy place to stay!
Pros:

Centrally located, adjacent to the train station, easy walking to many restaurants and Sapporo activities. The staff was incredibly friendly and service was great. Our room had a fun view of the city.

Cons:

No complaints

2026-01-29 • via Nuitee
J
jessika • family_with_children • au
6
2026-01-29 • via Nuitee
村越　紀子 • extended_group • jp
8
機会を見て又伺いたいです。
Pros:

ホテルで過ごす満足度があり
スタッフのスマートさに感心！
スパも朝食も良かったです！

Cons:

チェックインの待ち時間に並ぶのが残念😢

2026-01-28 • via Nuitee
むら • couple • jp
10
2026-01-28 • via Nuitee
H
Hwei Yeow • family_with_children • my
8
Pros:

Great location. Next to Sapporo Tower. Underground walking area to the various attractions. Really convenient.

Cons:

The king bed size room that we stayed in is really really small. Our children's twin bed room is so much bigger than our room. Requested to change to a twin bed but was told none available and wanted us to upgrade and pay for a bigger single room. They should have assigned this small room to a single traveller and not to 2 travellers. I noticed they have other bigger room for king size bed but unfortunately they assigned the smallest room to us.

2026-01-27 • via Nuitee
J
JUNKO • family_with_children • jp
8
2026-01-27 • via Nuitee
E
Emilene • family_with_children • sg
10
2026-01-27 • via Nuitee