Comfort Inn & Suites Christiansburg I-81

Hotels
•
Comfort
7.2 (321 reviews)
2331 Tyler Road , Christiansburg , US
+1 540-744-3496

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly, helpful front-desk staff (multiple mentions, e.g., Ian)
Convenient location
Consistently praised breakfast (boiled eggs mentioned)
Easy parking and good for short road-trip stays
Some rooms reported as clean and comfortable
Cons:
Serious cleanliness failures (stains, mold, filthy showers)
Poor room condition / mattress problems (hard, stained, burns)
Amenities unreliable or closed (pool, ice machines, gym equipment)
Musty/smoky/stuffy room odors
Booking/privacy incident and some service failures
Occasional noisy AC, non-functioning TV, missing shower curtain/towels

Categories

Cleanliness
2.5
Multiple guests reported serious cleanliness failures: bloodstained and burned sheets, mold under windows, filthy showers, musty/smoky smells, spoiled milk in breakfast area and generally inconsistent housekeeping.
Service
10
Front-desk and on-site staff are repeatedly described as warm, helpful and friendly (specific praise for 'Ian' and several desk agents); several guests credited staff with good recommendations and assistance despite isolated service failures reported.
Location
10
Multiple reviewers call the location convenient and close to their destinations; described as a clear strength of the property.
Room Quality
3
Frequent complaints about mattresses (very hard, horrible, stained), room odors (stuffy, musty, smoky), drywall/finish damage and general wear — several rooms reported in poor condition.
Amenities
6
Amenity reliability issues reported: outdoor/indoor pool closed or out of service, multiple ice machines and exercise equipment out of order, occasional TV/AC problems. Some amenities (breakfast area) present but inconsistent.
Value for Money
9
Mixed comments but many guests noted a good price or reasonable rate; a smaller set felt the hotel was overpriced given room condition. Overall perceived as good value by several reviewers.
Food and Beverage
9.5
Breakfast received consistently positive remarks (good breakfast, liked boiled eggs); isolated negative notes (bad milk for cereal) but overall F&B viewed favorably.
Overall Experience
7.6
Highly mixed guest experiences: several positive stays praising staff, breakfast and location, but also multiple severe negative stays citing cleanliness, room condition and service incidents; the aggregate experience is moderately positive but uneven.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 15:43

Property Description

Convenient Location
The Comfort Inn & Suites hotel is strategically situated near key attractions such as Virginia Tech and the New River Valley Medical Center, making it an ideal choice for travelers seeking comfort and accessibility.

Abundant Amenities
From a complimentary breakfast to an indoor heated pool and hot tub, this smoke-free hotel offers a range of amenities to ensure a relaxing stay for guests. Additionally, the presence of an exercise room and business center caters to both leisure and business travelers.

Cozy Accommodations
Each guest room is thoughtfully equipped with essential appliances and entertainment options, providing convenience and relaxation. For those seeking a touch of luxury, suites with whirlpool bathtubs are also available at the Comfort Inn & Suites.

Book your stay at Comfort Inn & Suites now for a delightful and fulfilling hotel experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROA

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 321 reviews
Cleanliness: 2.5
Service: 10
Location: 10
Room Quality: 3
Amenities: 6
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 7.6
M
Mary • couple • us
4
2026-11-03 • via Nuitee
A
Adele • couple • us
10
2026-11-03 • via Nuitee
G
GEE • family_with_children • us
3
Horrible
Pros:

Location

Cons:

It was a dump. The entry and parking lot has strong weed odor (pot). Lobby, room everything look so cheap. It’s a motel that false advertise as 3 star and charge like. Awful

2026-11-03 • via Nuitee
M
Mark • couple • us
1
2026-10-31 • via Nuitee
D
Denise • family_with_children • us
2
Review not good
Pros:

Staff at check in was nice.

Cons:

The room was not clean. Furniture had rips. The mattress' was horrible. Issues in the bathroom. The breakfast area was fair. The milk for cereal had gone bad.

2026-10-25 • via Nuitee
A
Alaynna • couple • us
10
Nice stay and right were it was convenient for us.
Pros:

Close to where we were going

Cons:

N/A

2026-10-23 • via Nuitee
J
Jennifer • couple • us
5
Pros:

location

Cons:

Rooms were not very clean, musty smell too. Cleanliness was less than fair

2026-10-22 • via Nuitee
J
JOHN • family_with_children • us
7
Okay but pricey
Pros:

generally nice and some staff responsive

Cons:

no shower curtain and broken ac heater thermostat
night agent and morning agent failed to fix missing shower curtain

2026-10-19 • via Nuitee
J
Jamie • family_with_children • us
5
Clean. Basic.
Pros:

Clean.

Cons:

Pool closed and not advertised.

2026-10-10 • via Nuitee
A
Anne • couple • us
4
2026-10-07 • via Nuitee
R
Ross • couple • au
8
Pros:

Very clean and comfortable and very good breakfast. Loved the boiled eggs!

2026-10-07 • via Nuitee
J
Jeffrey • couple • us
10
2026-09-19 • via Nuitee
J
James • couple • us
7
Well, it was OK like I said bed was hard. Didn’t sleep well.
Pros:

Good location people were nice. Staff was nice. Price was good. Breakfast was OK.

Cons:

The bed was pretty hard, hard to sleep

2026-09-16 • via Nuitee
J
Jon • couple • us
8
Pros:

Greeting by desk, Ian was very warm, sincere. He helped with restaurant recs.

2026-09-14 • via Nuitee
J
Janelle • family_with_children • us
6
A lot of equipment out of order
Pros:

Pleasant team members

Cons:

Indoor Pool, multiple ice machines, several exercise equipment out of service. Somewhat dirty

2026-09-14 • via Nuitee
M
Mustafa • solo_traveller • om
8
2026-09-13 • via Nuitee
M
Mustafa • solo_traveller • om
8
2026-09-13 • via Nuitee
M
Megan • extended_group • us
2
Filthy
Pros:

The staff were lovely

Cons:

It was horrid otherwise. Filthy.

2026-09-13 • via Nuitee
K
Kate • extended_group • us
7
The cost was better than the hotels in Blacksburg on a football weekend.
2026-09-07 • via Nuitee
T
Travis • family_with_children • us
3
Overpriced for the quality. Room was stuffy and smelled, drywall messed up and easy fixes in bathroo
Cons:

Overpriced for the quality. Room was stuffy and smelled, drywall messed up and easy fixes in bathroom left unfixed, old shower tub combo was beat on. Light switches turned off all outlets - wild place

2026-09-07 • via Nuitee