Holiday Inn Express Hotel & Suites Mission-McAllen Area by IHG

Hotels
•
IHG
9.2 (123 reviews)
901 S Shary Rd, Mission, Texas, 78572 , Mission , US
+1 956-424-7788

listing image 1
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Pets allowed

Facilities

Fitness facilities
Golfing nearby
Free breakfast
Multilingual staff
Internet access in public areas - high speed
Smoke-free property
Wheelchair accessible parking
Free self parking
Free full breakfast
Coin laundry on site
See all facilities

Review Highlights

Pros:
Very clean rooms and common areas
Friendly, professional staff (Tim/Timothy praised)
Comfortable beds
Great complimentary breakfast and good coffee
Convenient location near shops and work
Spacious, quiet rooms
Cons:
Occasional room cleanliness/maintenance issue (toilet backup reported)
Broken USB plugs in some rooms
A few instances of bad attitude from staff
Limited variety in breakfast for some guests
Price of bottled water perceived as high

Categories

Cleanliness
9
Reviews overwhelmingly praise cleanliness (rooms, lobby, pool area), though a few reports noted an unclean room and a backed-up toilet on one or two nights.
Service
9.6
Multiple guests singled out Timothy/Tim and front desk staff as very helpful, courteous, and professional; a small number of reviews reported poor attitude from specific staff members.
Location
9.2
Several guests noted the hotel is conveniently located (close to jobs, shops, restaurants), making it an easy choice for repeat stays.
Room Quality
9.45
Guests frequently praised comfortable beds and spacious rooms; a few issues were reported (USB plugs broken, occasional bathroom plumbing problem).
Amenities
9.25
Breakfast offerings, coffee machines (grinding/brewing available), and pool area were noted positively; some minor amenity issues (broken USB ports, occasional slow maintenance response).
Value for Money
8.7
Most guests felt the stay was good value given cleanliness and service; one complaint about high bottled water price affected perception for a few reviewers.
Food and Beverage
9.3
Complimentary breakfast was repeatedly described as delicious, plentiful, and surprisingly good; a couple of guests suggested more variety could be offered.
Overall Experience
9.1
Overall stays were characterized as exceptional or very good by many guests with memorable service and clean, comfortable rooms, despite a few isolated service/maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Recreation Opportunities

Enjoy the outdoor pool and fitness center during your stay.

Complimentary Breakfast

Start your day right with a delicious full breakfast served daily.

Featured Amenities

Benefit from the business center, 24-hour front desk, and multilingual staff.

Book your stay at Holiday Inn Express Hotel & Suites Mission-McAllen Area now to experience these fantastic features and more.

Important information:

  • Pool access available from 10:00 AM to 10:00 PM.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Free WiFi in public areas has a 1-device limit.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MFE

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in lb is 1

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 123 reviews
Cleanliness: 9
Service: 9.6
Location: 9.2
Room Quality: 9.45
Amenities: 9.25
Value for Money: 8.7
Food and Beverage: 9.3
Overall Experience: 9.1
J
jack • partner
10
Pros:

Mary clean hotel updated well

2025-09-30 • via Nuitee
J
jack
10
Pros:

We love staying there

2025-09-30 • via Nuitee
J
Juan
10
Pros:

Timothy Lopez( General Manager) was so very helpful with our credit card situation. Took his time to explain to us, corrected the issue... made our stay enjoyable...front desk was also great .We Stayed Two Day's...8/26 2025 till 8/28 /2025 ..Will we be staying here more often. Staff Was Very Courteous And Hospitable. Room was Very Clean and Welcoming. Complimentary Breakfast was Delicious and plentiful to chose from. Thank You All For A Memorable Stay at Your Mission,Tx Property

2025-09-28 • via Nuitee
D
Darin
10
Pros:

Clean and great breakfast

2025-09-26 • via Nuitee
G
Gilda • partner
10
Pros:

Very clean, staff friendly and felt welcome

2025-09-26 • via Nuitee
V
Veronica • family
10
Pros:

I enjoyed my stay

2025-08-24 • via Nuitee
J
Joseph
2
Pros:

Property was close to my job but my room was not clean

2025-08-24 • via Nuitee
A
Aaron
10
3 day stay
Pros:

The hotel was clean, rooms were spacious, quiet throughout. Breakfast was awesome and coffee was really good. Staff was great and professional.

2025-08-23 • via Nuitee
R
Richard
10
Pros:

Well run and very welcoming. The bed was comfortable

2025-08-21 • via Nuitee
A
Ariel
10
Pros:

Excellent

2025-08-04 • via Nuitee
A
Amado
10
Pros:

Over all good service

2025-08-02 • via Nuitee
R
Rafael • partner
10
Pros:

Very clean and good breakfast

2025-07-28 • via Nuitee
D
dorinda
6
Bad restroom
Pros:

We stayed at the hotel for the pony softball international tournament. Hotel was very clean and friendly staff. 1st night toilet was backed up. Staff came in a plunged it. 2nd night they just left a plunger at the door. And didnt ask anything else. Next day I spoke to the front desk and they said they would send someone. I tried using restroom everywhere but my room scared it was going to back up. Poor service and that is because its a new hotel

2025-07-19 • via Nuitee
J
John • family
10
Pros:

This was an exceptional stay! Tim and all the staff were very professional and courteous upon entering the lobby. My family and I look forward to staying here again in the near future. Our breakfast was also very friendly and helpful.

2025-07-05 • via Nuitee
I
Irmalinda
10
Pros:

All of USB plugs were broken but otherwise was good

2025-06-12 • via Nuitee
G
Gabino
10
Pros:

First of all Very clean hotel rooms beds restrooms very clean and well smell , as well lobby clean kitchen area and pool area Over all everything clean and food Breakfast drinks could be better options but over all everything is good definitely coming back

2025-06-09 • via Nuitee
K
Karen
10
Pros:

Very nice staff at front desk. Rooms very clean and comfortable. Breakfast was great. So many items to select. I loved the coffee machine for coffee at any time of day. Those machines with grinding and brewing were great.

2025-06-01 • via Nuitee
J
Julio
10
Pros:

Nice

2025-05-29 • via Nuitee
M
MARCUS • family_with_children
10
Pros:

Everything was easy

2025-05-28 • via Nuitee
J
Josue • family
10
Pros:

Nice place

2025-05-10 • via Nuitee