Red Roof Inn PLUS + Galveston - Beachfront

Hotels
•
Red Roof PLUS
8.1 (1312 reviews)
3924 Avenue U , Galveston , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Value for money
Cons:
Cleanliness issues
Room Quality Complaints

Categories

Cleanliness
6.81
Guests reported multiple cleanliness issues, such as dirty walls, stained sheets, and unclean bathrooms.
Service
9.28
Several reviews highlighted the friendliness and helpfulness of the staff, although there were some complaints about slow responses.
Location
9.32
The hotel is praised for its convenient location near the beach and restaurants.
Room Quality
7.27
Several complaints about room conditions including unpleasant smells and issues with amenities.
Amenities
7.8
Some positive remarks about amenities, though limited; a request for breakfast was noted.
Value for Money
8.76
The hotel is viewed as providing good value, especially for families seeking affordable stays.
Food and Beverage
7.31
No specific mentions of food options, but a suggestion for breakfast provision was made.
Overall Experience
8.28
Mixed reviews overall; positive aspects of location and service somewhat offset by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:10

Property Description

Prime Location
Discover the best of Galveston from our beachfront hotel, just steps away from Pleasure Pier and other popular attractions.

Comfortable Accommodation
Relax in our air-conditioned rooms with free WiFi, flat-screen TVs, and some offering stunning sea views.

Convenient Amenities
Enjoy free parking, a business center, and a refreshing swim in the seasonal outdoor pool during your stay.

Book your beachfront getaway at Red Roof Inn PLUS + Galveston now for a memorable experience in Galveston!

Important information:

One, well-behaved domestic pet (cat or dog) Stays Free! Pets must be declared at check-in. Up to 2 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds. Please keep your animal on a leash when outside your room. In consideration of all guests, pets must never be left unattended in the guest room. When you walk your pet on the property, please be considerate and clean up after your pet. Service and emotional support animals are always welcome.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 1312 reviews
Cleanliness: 6.81
Service: 9.28
Location: 9.32
Room Quality: 7.27
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 7.31
Overall Experience: 8.28
S
Speth • solo_traveller • us
8
2026-06-26 • via Nuitee
E
Escamilla • couple • us
8
Pros:

Location

Cons:

Need more towels and a shower mat when you step out of shower

2026-06-26 • via Nuitee
L
Lannie • solo_traveller • us
10
2026-06-25 • via Nuitee
K
Kerri • family_with_children • us
3
Not clean and won’t stay there again
Pros:

Filthy and run down

Cons:

Filthy

2026-06-25 • via Nuitee
D
DANNA • solo_traveller • us
8
2026-06-24 • via Nuitee
K
Kera • family_with_children • us
10
We thoroughly enjoyed our stay. The staff was very friendly and we will definitely be back.
Pros:

It was close to the beach and very clean. The rooms were big.

Cons:

I wish there was a wash off station since it is so close to the beach. We got our room quite sandy coming in from the beach every day.

2026-06-24 • via Nuitee
A
Amber • solo_traveller • us
8
2026-06-24 • via Nuitee
J
Jessica • solo_traveller • us
10
2026-06-23 • via Nuitee
M
Maria • solo_traveller • us
10
Pros:

The front office and staff was very nice. Comfortable place to stay.

Cons:

Parking, it was like too many cars and not enough parking spots

2026-06-22 • via Nuitee
S
Sardak • couple • ua
1
Horrible Experience! Theft and Management Cover-Up!
Pros:

-

Cons:

I highly discourage anyone from staying at this hotel! If you want your belongings stolen and want to deal with absolute indifference, gaslighting, and what clearly looks like staff complicity—this is the perfect place for you.
The Incident:
We were vacationing by the sea, and our dog's leash got wet at the beach. I left it right outside our room door to dry. There is a security camera pointing directly at our door. When I came out just 40 minutes later, the leash was already gone.
The "Service" and Staff Reaction:
Total refusal to help: We immediately went to the front desk. They instantly claimed they didn’t have access to the security cameras and told us we had to wait for a "specific person" who handles the footage.
Deliberate stalling: The next morning, we approached them again. They just kept giving us excuses and told us to keep waiting.
A final slap in the face: They intentionally dragged their feet until 11:00 AM (our checkout time). The very moment we had to leave, the management completely changed their tune. They aggressively stated they would not show us any footage, would not give us any information, and basically told us, "Just call the police."
The Truth:
They professionally played us for fools just to get us to pack our bags and leave without making a scene. It is crystal clear that they know exactly who took it. I am 100% convinced that a staff member stole the leash, and the manager is covering it up to protect their employee.
There is NO security for your belongings here. There is NO respect for guests. Once they have your money, they couldn't care less about you. Avoid this sketchy place at all costs!

2026-06-22 • via Nuitee
M
MaryAnn • couple • us
9
Pros:

Location was great, clean , quiet and the staff was friendly!

2026-06-22 • via Nuitee
C
Clifton • family_with_children • us
7
Good and clean
Pros:

Very clean

Cons:

Not enough Towels in the room

2026-06-22 • via Nuitee
D
Debbie • solo_traveller • us
10
2026-06-21 • via Nuitee
K
Kimberly • solo_traveller • us
8
Pros:

They were very Accommodating.

Cons:

We were deep in a corner with no views.

2026-06-21 • via Nuitee
R
Ronny Vargas • solo_traveller • us
10
2026-06-20 • via Nuitee
S
Silke • couple • de
8
Super Unterkunft in der zweiten Reihe.
Pros:

Saubere Zimmer, freundliches Personal.

2026-06-18 • via Nuitee
U
Uher • solo_traveller • us
4
2026-06-17 • via Nuitee
K
Kevin • family_with_children • fr
4
Déçu, je prendrai en chaine plus connue la prochaine fois
Cons:

La propreté du linge

2026-06-16 • via Nuitee
A
Audrey Tinney • solo_traveller • us
6
2026-06-16 • via Nuitee
F
Faust • solo_traveller • us
10
Just awesome service and experience
Pros:

Everything

Cons:

my expectations was awesome and more

2026-06-16 • via Nuitee