Holiday Inn Express & Suites - Austin - Round Rock by IHG

Hotels
Holiday Inn Express
9.2 (296 reviews)
2340 IH 35 North , Round Rock , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Spacious room with big bathtub
Good breakfast variety
Cons:
Cleanliness issues
Room infestations
Overpriced during events

Categories

Cleanliness
7.7
Multiple mentions of bugs, roaches, and general cleanliness issues indicate areas needing improvement.
Service
10
Consistently mentioned friendly and accommodating staff, contributing positively to the experience.
Location
9.7
Convenient location noted by several guests, indicating it as a strong point of the stay.
Room Quality
8.7
Positive feedback on room size; however, issues like cleanliness and old facilities impacted the score.
Amenities
9.2
Amenities such as the fitness room and spacious rooms are appreciated despite some negatives.
Value for Money
8.7
Some complaints about the high price relative to the experience; considered decent value overall.
Food and Beverage
9.7
Wide variety in breakfast offerings received positive remarks, contributing favorably to guest satisfaction.
Overall Experience
9.9
Overall guest sentiment indicates a good experience despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:44

Property Description

Convenient Location
Stay at our 3-star hotel in Round Rock, just minutes away from popular attractions like Texas Memorial Stadium and Dell Diamond.

Comfortable Accommodation
Relax in our well-appointed rooms featuring air conditioning, plush bedding, and modern amenities for a comfortable stay.

Complimentary Breakfast
Start your day right with a delicious continental breakfast included with your stay at Holiday Inn Express & Suites - Austin - Round Rock.

To book your stay at our IHG Hotel, visit our website or call our 24-hour front desk today!

Important information:

Please note that the property is going through renovation works until June 2017. The pool will be closed during this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 296 reviews
Cleanliness: 7.7
Service: 10
Location: 9.7
Room Quality: 8.7
Amenities: 9.2
Value for Money: 8.7
Food and Beverage: 9.7
Overall Experience: 9.9
E
Elizabeth family_with_children us
10
2026-04-11 via Nuitee
S
Stephen couple us
9
2026-04-11 via Nuitee
C
Cairnes couple us
5
New owner needs to figure out breakfast
Cons:

New management. Talked to owner about the breakfast. The food was not edible. Pancake mix is off and so is orange juice. Nice guy needs to get things figured out though.

2026-04-11 via Nuitee
A
Anica couple us
10
Pros:

all

2026-04-07 via Nuitee
B
Brittney family_with_children us
9
The stay was cool
Pros:

Staff were real friendly and helpful.

Cons:

Nice area

2026-04-07 via Nuitee
K
Kimberly extended_group us
10
2026-04-01 via Nuitee
M
Marcos extended_group us
9
Good
Pros:

Rooms are very spacious!

Cons:

I didn't like that they didn't have all the breakfast options out.

2026-03-23 via Nuitee
P
Ponce family_with_children us
9
It was a good experience
Pros:

I liked the space in the room. I didn't feel crowded.

Cons:

Some electric outlets didn't work.

2026-03-23 via Nuitee
B
Bates extended_group us
1
Please do better
Cons:

We paid for a King Suite and a 2 Queen bed /sofa bed suite ,
The bed that was supposed to be king ended up being a queen
And we had to switch rooms for the 2 Queen bed /sofa bed suite to another room due to the whole room reaping of mildew , the lady in the front office tried to help but also had a remark after saying some thing helpful , which was not right at at all . We went 3 different times for breakfast and was empty each time except for oatmeal and some orange juice , we will not be coming back to this hotel

2026-03-21 via Nuitee
K
Kyara extended_group us
4
I had to go to CVS and buy my own cleaning supplies to clean the tub, toilet and sink. Lysol on everything. Looked “clea
Pros:

Location was good and beds were comfortable.

Cons:

The tube was dirty. The room did not feel clean, the carpet floors were grimy/sticky. We asked the cleaning lady to come back in and she brought a dry towel without any product to wipe down the tub. Gross.

2026-03-12 via Nuitee
R
RIXIO family_with_children us
9
Relax
Pros:

Ubicacion, confort, servicios muy buenos

Cons:

piscina falta de mantenimiento

2026-03-05 via Nuitee
R
RIXIO family_with_children us
9
Relax
Pros:

Habitaciones espaciosas, limpias y comodas, Los servicios funcionan bien

Cons:

La piscina esta falta de mantenimiento

2026-03-02 via Nuitee
M
Monge extended_group us
8
2026-02-26 via Nuitee
B
Brittany couple us
10
2026-02-14 via Nuitee
L
Lacy family_with_children us
10
2026-01-30 via Nuitee
L
London couple us
9
Staff was very helpful with our room location
Pros:

Comfort and convenience

2026-01-24 via Nuitee
C
Chris family_with_children us
6
2026-01-22 via Nuitee
A
Albert family_with_children us
3
Clean rooms but first impression uninviting elevator dirty paint peeling a smell in it
Pros:

Good location

Cons:

Left early no brkfst when leaving at check out host didnt say a word no contact not to friendly

2026-01-21 via Nuitee
P
Paul family_with_children us
10
2026-01-20 via Nuitee
R
Ralesha family_with_children us
10
This is the location I will pick to stay at anytime I'm in Round Rock Texas.
Pros:

The breakfast was good they had alot to choices, they had cereal, pancakes, eggs, bacon, sausage, oatmeal, biscuits, & cinnamon rolls. My room was very nice with alot of space to move around.

Cons:

I really didn't see anything wrong with my room or the service the staff was nice & friendly.

2026-01-20 via Nuitee