Mercure Roma Corso Trieste

Thank you for having us. Lovely hotel. Clean. Housekeeping lady with blue hair from Ukraine was lovely and sweet. Yuri at Bar was delightful too! Thank you for all the aperols :) team at front desk was responsive. Appreciate them fixing issues. In general, would stay again. I hope they fix lobby soon and make it easy to navigate with luggage. Also, please have engineering on duty at night to reset breakers or teach your team to do it.

Room missed the mark, some basic things were missed. No parasols or sun shades on the balconies meant hot tub during the day (or in fact any sunbathing at all during the day) was impossible in mid summer, not enough hooks (two gowns, two towels = only TWO hooks in the entire room??), shower leaked all over the bathroom floor because the drainage was not adequate, no rug/s in the room was a miss, we found a biscuit beetle on the first day, and our hot tub wasn't working for our first two days, and they were understaffed due to sickness so no pizza in the restaurant for the latter half of our trip. The staff kindly tried to resolve our issues with the room but did not have an adequate room upgrade, so we took a comped meal at the lovely restaurant downstairs.

Bed was otherwise comfy, internet was fine and transport links into Rome were great.

Staff try their best with what they've been given, I hope they can convince management to resolve the issues.

Staff very helpful, hotel is spotless and rooms are perfect with air con for the heat in rome.

Great!

Great place to stay in Rome. Close to subway. Nearby restaurants & supermarkets. Good breakfast. Clean & comfortable rooms. Friendly staff.
Would stay again.

Unique location in Rome, very residential, very quiet. Still walkable to city centre

Excellent accomodations, clean, quiet, great shower, very friendly service. Excellent value.

Great stay

Well appointed hotel with big rooms and a nice breakfast, perfect for a business trip

Very nice hotel and staff

Nice hotel with nice staff, fairly convenient to get around with metro station about 7-10 minute walk away

Very noisy and definitely not a 4 star hotel. Packed customer service

Loved every thing about this hotel. Everyone was so nice and super helpful! Definitely would stay here again when we visit Rome again.

Very comfortable bed and room, lovely shower.
Treated ourselves to the room with a balcony which gave us plenty of space and a place to enjoy a drink in the early evening.
Very nicely appointed room and hotel, away from the main tourist area but that meant it was more peaceful.
Easy to get to the centre and plenty of mice places to eat around.

My daughters crib had another persons feces in it. They made a bed with someone’s poop on it for my baby to sleep in. And then they claim they are a great place for kids.

There one was thing after another staying here, it could have been great but it just wasn't. On arrival the bathroom was noticeably dirty, around the shower and tiles. Staff weren't the friendliest, service was repetitively slow, offering other guests discounted breakfast prices but we didn't receive any offers. Ended up paying €16 per person for a very poor breakfast meanwhile other guests were receiving the same for €10.

We left a spare key inside the room and upon arriving back after a trip out, it had appeared house keeping had taken it. Housekeeping had also touched and moved personal belongings which there was no need to go near.

Finally, on our last night of the stay we returned from dinner to a room with no electricity. Upon telling staff we were told to return to the room and wait for an update. We waited in a dark room with no electric for 20 mins before we went to find out more. Staff were rude about the whole situation, when 30 mins passed I asked if we could change room as we needed to shower, charge devices, pack and sleep before our flight in 6 hours at 4am. We were told no and to wait, asked about compensation for this issue and was told no, and when we asked if we could at least get a free drink so we don't have to sit in a dark room and wait for it to be fixed, she reluctantly agreed and was quite rude about it.

Great spot! Little bit far from popular areas but that’s what we kinda liked about it. Service was great, food was great, hotel was great!

Loved this stay. The hotel is tucked a bit further from main attractions so it is not as busy of an area, however TRIESTE is so wonderful and boasts many things to do, places to eat etc. Francesco was an amazing bartender who took great care of my husband & I during our stay. Food was amazing, staff was so kind, helpful and friendly. Grazie Mercure Hotel 😄

The property is very well kept. The staff were attentive and helpful, they helped us with our luggage and getting a taxi.

The breakfast buffet is pretty good too!
I would definitely recommend.

Great hotel with friendly and helpful staff. Would highly recommend