Pestana São Paulo

Hotels
•
Pestana Hotel & Resorts
7.9 (2420 reviews)
Rua Tutóia, 77 , Sao Paulo , br

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Café da manhã excelente
Localização ótima
Quarto confortável
Cons:
Cheiro de mofo
Serviço de garçom insatisfatório
Estruturas antigas

Categories

Cleanliness
7.53
Some reviews mentioned strong odors and cleanliness issues.
Service
8.4
Generally positive service experience, though some noted lack of cordiality.
Location
8.64
Multiple reviews praised the location of the hotel.
Room Quality
7.59
Reviews highlighted comfort but noted dated decor and ventilation issues.
Amenities
7.12
Mixed feelings on amenities; some were outdated or lacking.
Value for Money
7.68
Pricing was considered high relative to the quality of offerings.
Food and Beverage
8.13
Breakfast received positive feedback, although some considered it lacking varied options.
Overall Experience
8.1
Overall experiences varied; some enjoyed their stay, but others had significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:05

Property Description

Luxurious Accommodation
Pestana São Paulo offers 4-star accommodation with modern and comfortable rooms, ensuring a relaxing stay. Enjoy amenities such as cable TV, a minibar, and free WiFi in each soundproofed room.

Delicious Dining Options
Indulge in a variety of traditional and international dishes at the Cais da Ribeira restaurant, or unwind with drinks at the Bar Brahma. The hotel provides a culinary experience to satisfy every palate.

Convenient Location
Situated in the upscale Jardins neighborhood near Paulista Avenue, Pestana São Paulo provides easy access to Brigadeiro metro station and cultural attractions like Parque Ibirapuera. With excellent transport connections, this hotel is the perfect choice for both business and leisure travelers.

Experience luxury and convenience at Pestana São Paulo - book your stay now!

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

At check in, children without parental presence must present an authorization signed by both parents and original identification documents. In the case children are accompanied by parents, original identification documents are required.

Please note that the credit card used for the booking must belong to one of the guests. In case of reservations made in the Non-Refundable rates, the reservation center will send a payment link to your message box via the Booking.com platform. The card used must be presented at check-in.

If it is not possible to present the credit card, the total amount of the reservation will be charged again on the guest's own credit card or another form of payment, such as debit card, cash or PIX. In this case, the amount charged to the credit card during the booking will be refunded.

For reservations made by third parties, the payment must be made exclusively via PIX.

Please note that the hotel only accept payment in cash, in Brazilian Real currency.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 2420 reviews
Cleanliness: 7.53
Service: 8.4
Location: 8.64
Room Quality: 7.59
Amenities: 7.12
Value for Money: 7.68
Food and Beverage: 8.13
Overall Experience: 8.1
A
Andrea • solo_traveller • br
10
2026-07-04 • via Nuitee
M
MOHAMMED • solo_traveller • sa
9
Good location and excellent security. The rooms are spacious, and the breakfast is delicious. Thanks to Fabio; he was he
Pros:

The location is good, and the hotel's security system is excellent, with guards stationed outside around the clock. The level of cleanliness is also excellent. Thanks to Fabio; he is helpful and polite. The breakfast is delicious and varied.

Cons:

I didn't like the bathroom... the bathrooms are old, and the shower area is poor.

2026-07-04 • via Nuitee
V
Valber • couple • us
8
Pros:

Location

Cons:

Room it’s very old

2026-07-04 • via Nuitee
A
Amanda • solo_traveller • br
8
Eficiente
Pros:

Localização

Cons:

Instalações antigas

2026-07-03 • via Nuitee
S
Schmitz • couple • br
8
Opção pra lá de boa!
Pros:

A localização, bem como a equipe gentil e prestativa, fizeram da nossa estada em SP, muito tranquila e confortável

Cons:

As toalhas poderiam ser mais novas e maiores

2026-07-03 • via Nuitee
C
Clarissa • couple • br
6
2026-07-03 • via Nuitee
R
Roland • solo_traveller • gb
9
Great safe place in Good neighbourhood near Avenida Paulista
Pros:

Great location, very good breakfast and friendly staff.

2026-07-02 • via Nuitee
F
Fernando • couple • br
7
Pros:

Quarto pequeno. Cama e travesseiros um pouco duros.

2026-07-02 • via Nuitee
D
Denise • couple • br
7
Devepcionei por ser um pestana( cadeia tradicional e, antigamente, boa). Nao repetirei a experiencia
Pros:

Cafe da manhã

Cons:

Enxoval velho, limpeza do banheiro/ chuveiro em cima da banheira que esta tb muito desgastada.

2026-07-02 • via Nuitee
A
Amanda • solo_traveller • br
9
2026-07-01 • via Nuitee
G
GABRIELA • couple • br
8
Otimo custo benefício
Pros:

Muito limpo, confortável. Cafe da manha bem completo!

Cons:

Instalacoes antigas, mas estao bem conservadas

2026-07-01 • via Nuitee
S
Sérgio • couple • br
9
Muito agradável!
Pros:

Ótima localização e excelente café da manhã!

Cons:

A temperatura do quarto (20º) em pleno inverno gerou um pouco de desconforto, mas também não sabíamos como regular essa temperatura.

2026-06-30 • via Nuitee
M
Marco Claudio • solo_traveller • br
8
Bom
Pros:

atendimento, café da manhã, localização, Wifi

Cons:

estava muito frio e tinha somente um cobertor sem sobrelençol

2026-06-30 • via Nuitee
M
Marcos • solo_traveller • br
10
2026-06-30 • via Nuitee
M
Márcio • couple • br
8
2026-06-29 • via Nuitee
V
Victor • solo_traveller • br
10
Pros:

hotel muito próximo de tudo

Cons:

wi-fi

2026-06-29 • via Nuitee
M
Mariane • couple • br
8
2026-06-29 • via Nuitee
V
Vanessa Estela • couple • br
10
Foi ótima com excelente café da manhã!
Pros:

Tamanho do quarto e limpeza

Cons:

Frigobar fazia muito barulho

2026-06-29 • via Nuitee
M
Márcio • couple • br
8
2026-06-29 • via Nuitee
A
ANTONIO • solo_traveller • br
10
Pros:

limpeza e conforto

2026-06-28 • via Nuitee