Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful decor and historical charm
Friendly and attentive staff
Cons:
High prices relative to value
Need for updates and maintenance

Categories

Cleanliness
8.66
Many reviews noted that rooms were clean, but some issues with room service and preparation were mentioned.
Service
10
Staff members were consistently praised for their pleasantness and attentiveness, particularly in restaurant service.
Location
9.63
The hotel’s location was highlighted as perfect and highly appreciated by multiple guests.
Room Quality
8.67
Rooms were described as comfortable and clean, but some reviews indicated a need for updates and improvements.
Amenities
8.62
While the amenities were liked, some guests felt the breakfast should be included in room costs.
Value for Money
8.15
Concerns were raised about the cost relative to room quality and dining options, which some found disappointing.
Food and Beverage
8.61
Food quality received mixed reviews; some enjoyed it while others described it as basic or overpriced.
Overall Experience
9.66
Overall sentiment is positive with a majority finding the experience pleasant and memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:32

Property Description

Elegant Victorian Charm
Experience the luxury of Victorian-style rooms and a modern spa at this hotel near Lake Ontario. The property consists of five unique buildings, each offering beautifully decorated rooms equipped with modern amenities like flat-screen TVs and WiFi.

Culinary Delights
Indulge in traditional English tea at the on-site restaurant, Noble, or savor French-inspired dishes at Churchill Lounge. The hotel offers a diverse culinary experience using local ingredients and an extensive wine selection.

Relaxation and Entertainment
Unwind in the art-filled indoor pool area or pamper yourself with a massage at the Secret Garden Spa. With nearby attractions like Fort George and wineries, the Prince of Wales Hotel in Niagara-on-the-Lake is the perfect blend of elegance and leisure.

Book your stay now to immerse yourself in luxury and tranquility at the Prince of Wales Hotel!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please note, this hotel charges a mandatory CAD 19.95 /night resort fee. This fee covers:

- In-room WiFi.
- On-site parking.
- A shuttle service shuttle to destinations within the old town of Niagara-on-the-Lake (limited distance).

Please note, the property is a combination of five separate buildings each with guest rooms. While not connected to the main hotel, they are all within a short walk.

Please note that the maximum number of rooms that can be booked under 1 credit card is 3 rooms. Every room after the third will be charged room and tax for the entire stay at time of booking to the credit card provided.

Rooms are located in a separate building within walking distance from the main building.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Location

Guest Reviews

9
Based on 2011 reviews
Cleanliness: 8.66
Service: 10
Location: 9.63
Room Quality: 8.67
Amenities: 8.62
Value for Money: 8.15
Food and Beverage: 8.61
Overall Experience: 9.66
A
Andrea • couple • ca
7
I liked it but didn’t sleep well
Pros:

Clean, central, yoga in the morning

Cons:

The mattress was very soft and uncomfortable

2026-08-08 • via Nuitee
H
Hollohan • couple • ca
6
2026-08-08 • via Nuitee
N
N • extended_group • ca
10
2026-08-08 • via Nuitee
K
karl • couple • ca
6
Disappointing Re
Pros:

The breakfast was good. The location was nice.

Cons:

The room smelled the room was not clean. There was cobwebs from the ceiling. There was dust on under the bed dust under the tables dust on the chairs.

2026-08-07 • via Nuitee
P
penton • couple • us
9
Pros:

location good bed too soft

Cons:

handicap parking

2026-08-07 • via Nuitee
M
mary • solo_traveller • us
10
2026-08-07 • via Nuitee
C
Campbell • solo_traveller • ca
10
Pros:

Quaint place

Cons:

Room never got colder than 74 degrees despite setting AC to 70

2026-08-06 • via Nuitee
T
Thomas • couple • us
2
Not worth it.
Cons:

The room was in a basement and the view out of the window was a brick wall. The room was damp on every surface including the bed.

2026-08-06 • via Nuitee
N
Nicholas • couple • ca
10
2026-08-05 • via Nuitee
T
Teresa • couple • us
10
We enjoyed our stay at your hotel and the community very much.
Pros:

The turndown service was very nice! We arrived earlier than check-in time and were allowed to check in some early. Bags were stored until check-in. Everyone was very kind. Rooms and bathrooms were large and very comfortable.

2026-08-05 • via Nuitee
J
James • couple • us
10
2026-08-05 • via Nuitee
L
Luci • family_with_children • ca
10
Will come again.
Pros:

King size bed

Cons:

Only one very minor thing went wrong but was corrected immediately. At breakfast ordered a wellness drink but expiry date was six weeks previous.

2026-08-05 • via Nuitee
S
Sheryl • couple • ca
10
Comfortable, relaxing, friendly, helpful.
Pros:

We were out checking out the town in the morning so breakfast was on our travels.

Cons:

Hard question, we loved everything. One small detail the wallpaper behind the toilet was starting to peel.

2026-08-05 • via Nuitee
E
Eric • family_with_children • ca
9
nice time
Pros:

classic hotel

Cons:

stairs

2026-08-04 • via Nuitee
M
Marco • couple • it
9
2026-08-04 • via Nuitee
Y
Yilu • couple • ca
3
2026-08-04 • via Nuitee
W
Wayne • couple • gb
4
All in all comfortable, but was overpriced especially
Pros:

Location superb staff very warm and friendly

Cons:

The property was dated our room was on first impression ok however on closer inspection we discovered unacceptable dust and debris left by previous patrons the carpet was a trip hazard and unclean

2026-08-04 • via Nuitee
P
Paula • couple • us
10
As always, a wonderful stay with exceptional staff, beautiful rooms, and wonderful food.
Pros:

We love the property, we’ve stayed here numerous times.

Cons:

There is nothing we don’t like about the Prince of Wales.

2026-08-04 • via Nuitee
J
Janet • extended_group • ca
8
2026-08-04 • via Nuitee
B
Brown • solo_traveller • gb
5
2026-08-04 • via Nuitee