Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful decor and historical charm
Friendly and attentive staff
Cons:
High prices relative to value
Need for updates and maintenance

Categories

Cleanliness
8.66
Many reviews noted that rooms were clean, but some issues with room service and preparation were mentioned.
Service
10
Staff members were consistently praised for their pleasantness and attentiveness, particularly in restaurant service.
Location
9.63
The hotel’s location was highlighted as perfect and highly appreciated by multiple guests.
Room Quality
8.67
Rooms were described as comfortable and clean, but some reviews indicated a need for updates and improvements.
Amenities
8.62
While the amenities were liked, some guests felt the breakfast should be included in room costs.
Value for Money
8.15
Concerns were raised about the cost relative to room quality and dining options, which some found disappointing.
Food and Beverage
8.61
Food quality received mixed reviews; some enjoyed it while others described it as basic or overpriced.
Overall Experience
9.66
Overall sentiment is positive with a majority finding the experience pleasant and memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:32

Property Description

Elegant Victorian Charm
Experience the luxury of Victorian-style rooms and a modern spa at this hotel near Lake Ontario. The property consists of five unique buildings, each offering beautifully decorated rooms equipped with modern amenities like flat-screen TVs and WiFi.

Culinary Delights
Indulge in traditional English tea at the on-site restaurant, Noble, or savor French-inspired dishes at Churchill Lounge. The hotel offers a diverse culinary experience using local ingredients and an extensive wine selection.

Relaxation and Entertainment
Unwind in the art-filled indoor pool area or pamper yourself with a massage at the Secret Garden Spa. With nearby attractions like Fort George and wineries, the Prince of Wales Hotel in Niagara-on-the-Lake is the perfect blend of elegance and leisure.

Book your stay now to immerse yourself in luxury and tranquility at the Prince of Wales Hotel!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please note, this hotel charges a mandatory CAD 19.95 /night resort fee. This fee covers:

- In-room WiFi.
- On-site parking.
- A shuttle service shuttle to destinations within the old town of Niagara-on-the-Lake (limited distance).

Please note, the property is a combination of five separate buildings each with guest rooms. While not connected to the main hotel, they are all within a short walk.

Please note that the maximum number of rooms that can be booked under 1 credit card is 3 rooms. Every room after the third will be charged room and tax for the entire stay at time of booking to the credit card provided.

Rooms are located in a separate building within walking distance from the main building.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Location

Guest Reviews

9
Based on 2036 reviews
Cleanliness: 8.66
Service: 10
Location: 9.63
Room Quality: 8.67
Amenities: 8.62
Value for Money: 8.15
Food and Beverage: 8.61
Overall Experience: 9.66
C
Carol • couple • us
9
Enjoyed it and would go back
Pros:

Location and decor

Cons:

Nothing

2026-10-31 • via Nuitee
H
Hundt • couple • ca
7
Not worth the price.
Pros:

Location was great. Breakfast was exceptional.

Cons:

Dated bathroom, uncomfortable bed.

2026-10-29 • via Nuitee
P
Philip • family_with_children • gb
10
Very friendly staff and fabulous location location location with convenient bar parking included
Pros:

Very old world…Classic

Cons:

A bit tired and dull

2026-10-28 • via Nuitee
R
Rhys • couple • ca
10
Pros:

Staff were all so kind and helpful. Easily an 11/10 experience!

Cons:

Honestly I work in hotels and the experience was so consistent at such a high level! No complaints :)

2026-10-27 • via Nuitee
I
Ian • family_with_children • ca
10
Pros:

Just a comfier duvet and then perfect

Cons:

The duvet

2026-10-26 • via Nuitee
J
Judith • extended_group • ca
7
2026-10-26 • via Nuitee
D
Deborah • couple • us
10
Fabulous
Pros:

Dinner was very good

Cons:

Noticed dust on wine bottles that were displayed. A lot of dust on bathroom vent.

2026-10-26 • via Nuitee
T
Tara • couple • ca
10
2026-10-26 • via Nuitee
C
charlene • couple • ca
7
2026-10-25 • via Nuitee
I
Igor and Marina • couple • ca
10
Люкс
Pros:

Комфорт,расположение, интерьер

Cons:

Понравилось всё комфортно

2026-10-25 • via Nuitee
H
Hans • couple • de
2
2026-10-23 • via Nuitee
M
Michelle • couple • us
10
2026-10-23 • via Nuitee
K
Kristina • family_with_children • us
9
Great stay. Great location and free parking is a plus
Cons:

Hotel had a great location and had a historic and Victorian vibe. Great location and great price. I was glad we did not have to pay for parking. Rooms were spacious and the roses on pillow were a nice touch. I only had a grade down because our room overlooked the parking lot to garage where trash can were. And there was construction on property which I knew could not be helped but it is a great hotel

2026-10-22 • via Nuitee
K
Kevin • couple • us
9
Pros:

The room was beautiful. The surprise flowers in the room was very nice. Staff was very engaging and helpful. Good food in the restaurant.

Cons:

Bar experience wasn't great. Staff was accommodating. But the drinks weren't great.

2026-10-22 • via Nuitee
B
Bep • solo_traveller • ca
8
Pros:

The breakfast was excellent

2026-10-21 • via Nuitee
A
anitao • couple • de
9
Plush Luxury, Spacious Room, Top Service
Pros:

Friendly staff in a luxurious ambience... Plush style matching the historic building but not overly ornate... Lovely turndown service - a red rose! Great location downtown - yet comfortably calm... Wonderful bar lounge with good food for those who disregard the PoW's fine dining offer...

Cons:

Depending on the location of your room the long corridors and the stairs can be strenuous if you have heavy luggage. But of course we could have asked for assistance...

2026-10-21 • via Nuitee
K
Kemp • couple • ca
10
2026-10-21 • via Nuitee
S
Stella • extended_group • ca
8
Love everything else
Pros:

Pools and sauna
Food

Cons:

Person that checked us in wasn't very elaborate on amenities etc of hotel
Our waiter for dinner wasnt very accommodating or didn't offer a dessert for the birthday

2026-10-21 • via Nuitee
V
Valerie • couple • us
10
2026-10-20 • via Nuitee
J
Jenna • couple • ca
8
Best location, lots of character most beautiful flowers
Pros:

Lots of character, large room, some events at the hotel

Cons:

Door opening towards toilet was awkward

2026-10-19 • via Nuitee