Comfort Suites Southport - Oak Island

Hotels
•
Comfort Suites
8.6 (701 reviews)
4963 Southport Supply Road , Southport , US
+1 910-363-1107

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good/location convenient
Helpful and courteous staff / strong service recovery
Breakfast: varied and generally good
Some rooms clean, spacious and updated
Pool enjoyed by some guests
Cons:
Cleanliness problems reported (mold, stains, bugs) in some rooms
Maintenance issues: broken elevator, pool closed, non-flushing toilets, slow drains
Inconsistent front-desk experiences (some rude staff)
Missing or limited amenities (laundry access, advertised pet area, popcorn/cookies)
Perceived high rates / questionable value for some guests

Categories

Cleanliness
7.4
Mixed reports: several guests praised clean, spacious rooms, but multiple reviews cite mold, stains, bugs and rooms arriving unclean. Overall cleanliness is below top-tier expectations.
Service
10
Generally positive: many mentions of helpful, courteous front-desk staff, strong service recovery by management. A few incidents of rudeness were reported but overall staff responsiveness and recovery were standout positives.
Location
10
Frequently highlighted as a strong point — convenient and close to activities. One comment noted a sketchy area, but most guests found the location excellent.
Room Quality
7.8
Mixed room quality: some rooms described as updated and spacious, while others had uncomfortable beds, slow drains, poor renovations and maintenance issues (e.g., non-flushing toilets).
Amenities
8
Breakfast and pool were positive for many, but several amenity issues appeared (pool closed/unavailable, elevator out, limited laundry, missing advertised pet area, popcorn/cookie availability inconsistent).
Value for Money
7.2
Perceived value is modest: some guests felt rates were high (especially for special circumstances) and that condition/cleanliness did not justify the price in negative cases.
Food and Beverage
9.8
Breakfast widely praised for variety and quality (waffles, options). Minor complaints (salty sausage, missing popcorn) but overall food offerings rated very well.
Overall Experience
8.6
Overall mixed but positive: strong location, good breakfast and many helpful staff interactions balanced against intermittent cleanliness and maintenance issues for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Luxurious Stay near Oak Island Beaches

Convenient Location: Situated just 30 minutes from Fort Fisher/ Kure Beach, Comfort Suites Southport is a short distance from Oak Island's pristine beaches and popular attractions like Orton Plantation and the North Carolina Aquarium.

Amenities Galore: Enjoy a complimentary hot breakfast or grab a breakfast bag for early departures. Stay connected with free Wi-Fi, unwind in the fitness center or outdoor pool, and even bring along your furry friend for a small fee.

Comfortable Suites: Each suite is equipped with modern conveniences like refrigerators, microwaves, and a recharge device for all your gadgets. Business travelers will appreciate the added perks like voicemail and access to business services.

Book your stay now and experience the perfect blend of comfort and convenience at Comfort Suites Southport!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ILM

Location

Guest Reviews

8.6
Based on 701 reviews
Cleanliness: 7.4
Service: 10
Location: 10
Room Quality: 7.8
Amenities: 8
Value for Money: 7.2
Food and Beverage: 9.8
Overall Experience: 8.6
P
Penny • family_with_children • us
6
Pros:

Location was good

Cons:

If you wanted your room cleaned you had to request it or else it would be 3 days. Had to ask for towels. The guy Ted at the front desk wasn't really the friendliest. We felt like we were bothering him. My husbands disappointment was we were told there wouod be popcorn 24 hours. Later after dinner he was craving it went down and there wasn't anything. Lol

2026-10-24 • via Nuitee
S
Susan • family_with_children • us
9
Pros:

Comfortable bed

Cons:

Bathroom needs updating.

2026-10-23 • via Nuitee
T
Timothy • extended_group • us
8
2026-10-22 • via Nuitee
J
Jeremy • family_with_children • us
8
Pros:

N/A

Cons:

N/A

2026-10-20 • via Nuitee
G
Gonzalez • solo_traveller • us
10
Love it
Pros:

Countable

Cons:

No laundry on first floor

2026-10-15 • via Nuitee
G
Gonzalez • solo_traveller • us
10
Countable
Pros:

Staff and breakfast

Cons:

No problem

2026-10-11 • via Nuitee
A
Alejandro • solo_traveller • us
10
2026-10-11 • via Nuitee
A
Angela • couple • us
9
2026-10-07 • via Nuitee
A
Amy • couple • us
10
2026-09-19 • via Nuitee
M
Michelle • couple • us
6
Just an ok place to stay. Lots of construction going on—not hotels fault. Free breakfast was decent. We did not use pool
Pros:

The staff was helpful and courteous

Cons:

Rooms needing to be refurbished—clean ceilings in bathroom and around shower. Sinks & drains slow

2026-09-17 • via Nuitee
B
Bonnie • couple • us
7
2026-09-15 • via Nuitee
G
Garcia S. • extended_group • us
4
2026-09-15 • via Nuitee
J
Jayne • solo_traveller • us
8
Pros:

The staff was great. The room we had the bed was very uncomfortable for my husband who has back troubles. They change are room and we were very satisfied.

Cons:

The breakfast was was good. The sausage was very salty. Enjoy the waffles!

2026-09-12 • via Nuitee
N
Niti • couple • us
10
2026-09-10 • via Nuitee
E
Elizabeth • family_with_children • us
7
2026-09-10 • via Nuitee
J
Jennifer • extended_group • us
9
Great location to stay at, close to lots of things to do.
Pros:

Breakfast was good, it offered several different options. I also enjoyed the pool.

Cons:

I didn't like walking through groups of people smoking at the front entrance. Or the smell of smoke while swimming in the pool.

2026-09-09 • via Nuitee
T
Tyndall • solo_traveller • us
10
Pros:

The rms was very clean and spacious,breakfast was great,staff was great

Cons:

There was nothing

2026-09-07 • via Nuitee
K
Khalil • solo_traveller • us
8
2026-09-04 • via Nuitee
T
Taylor • extended_group • us
10
2026-09-04 • via Nuitee
J
Jessica • family_with_children • us
8
2026-09-03 • via Nuitee