Fiesta Inn Insurgentes Viaducto

Hotels
Fiesta Inn
8.6 (781 reviews)
Insurgentes numero 553 , Mexico City , mx

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location
Comfortable room
Friendly staff
Cons:
Poor cleanliness
Slow service
Unreliable security

Categories

Cleanliness
7.36
Poca limpieza, las toallas muy tiesas, y habitación sucia
Service
8.33
El personal fue grosero y el servicio lento, pero hubo personal amable
Location
9.87
Great location, convenient for guests
Room Quality
8.32
Habitación cómoda y amplia pero con problemas de aire acondicionado
Amenities
8.85
Reception 24h is a plus, but other amenities such as parking are charged
Value for Money
8.81
Standard quality for this hotel tier considering the location
Food and Beverage
7.86
Food service was slow and quality basic
Overall Experience
9.43
Mixed experiences; some staff were friendly, but major issues affected stay
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:25

Property Description

Convenient Location
Located in the heart of Mexico City, Fiesta Inn Insurgentes Viaducto is just a stone's throw away from the World Trade Center Mexico, offering easy access to the vibrant Condesa District and the bustling Avenida Insurgentes.

Amenities Galore
Enjoy the convenience of wireless internet access throughout the hotel and indulge in delicious regional Mexican cuisine at Cafe La Fiesta. Unwind at the Lobby Bar with a wide selection of drinks and appetizers after a productive day.

Fitness and Dining
Stay active at the well-equipped gym and then treat yourself to a satisfying meal at Cafe La Fiesta, open for breakfast, lunch, and dinner. Whether it's a workout or a culinary experience, Fiesta Inn Insurgentes Viaducto has you covered.

Book your stay now at Fiesta Inn Insurgentes Viaducto for a memorable experience in Mexico City!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 7 per day.

Location

Guest Reviews

8.6
Based on 781 reviews
Cleanliness: 7.36
Service: 8.33
Location: 9.87
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 9.43
P
pamela family_with_children mx
8
2026-03-13 via Nuitee
C
Carmen extended_group mx
10
2026-03-02 via Nuitee
A
Adolfo family_with_children mx
8
2026-03-01 via Nuitee
M
Miriam Lorena couple mx
10
Perfecto par mi
Pros:

La ubicación excelente para lo que yo necesito

Cons:

Un poco enredoso para que en Taxi llegue

2026-02-28 via Nuitee
J
Jonathan couple mx
9
Weekend en CEMX
Pros:

Excelente ubicación, buen servicio, todo limpio y confortable.

2026-02-28 via Nuitee
B
Benjamin family_with_children mx
10
Duerme como un angel
Pros:

La cama es tan cómoda
Dormí como un angel

Cons:

Debería tener frigobar la habitación

2026-02-28 via Nuitee
K
Katherine Michelle extended_group mx
10
Excelente hotel muy bien conectado
Pros:

El hotel es amplio y cómodo, la ubicación no podría ser mejor esta a unos pasos de la estación de Metrobús y hay tiendas y restaurants muy cerca.

Cons:

No hay nada que no me gustará.

2026-02-23 via Nuitee
W
Walter family_with_children mx
10
2026-02-22 via Nuitee
R
Rodolfo solo_traveller mx
7
2026-02-14 via Nuitee
V
Villalobos family_with_children mx
10
2026-02-09 via Nuitee
M
Maria Fernanda solo_traveller cr
10
2026-02-08 via Nuitee
P
PAOLA ANDREA solo_traveller co
1
PESIMA SEGURIDAD
Cons:

Me robaron un blazer de mi cuarto y nunca nadie respondió. La respuesta fue si la mucama no reporto "novedades" pues simplemente no podemos hacer nada. Pésimo manejo de la situación, la responsabilidad para con los huéspedes y la seguridad.

2026-01-20 via Nuitee
R
Raúl solo_traveller mx
8
Fue muy conveniente y volvería a utilizar el hotel.
Pros:

La recamara que se me asignó. Me cambiaron la original porque las llavees que tenía no abrian la habitación, la segunda que me asignaron estaba muy lejos del elevedor, la tercera fue una promoción la cual agradezco mucho.

Cons:

El desayuno. Poca fruta, el jugo de narnja parecía rebajado y el café NO muy recomendable para despertar.

2026-01-19 via Nuitee
L
LUIS family_with_children mx
9
2026-01-19 via Nuitee
K
Karla couple cr
7
Adecuado.
Pros:

El servicio de gym

Cons:

Aire acondicionado muy ruidoso

2026-01-19 via Nuitee
S
Sylvana solo_traveller us
10
Great!
Pros:

Everything, the staff is very polite and respectful.

Cons:

They must improve the wifi/internet connection across the hotel and every floor. It is not bad, but it could be better :)

2026-01-19 via Nuitee
J
Jorge family_with_children cl
6
2026-01-18 via Nuitee
G
Guadalupe family_with_children mx
10
2026-01-10 via Nuitee
G
Gilberto family_with_children mx
8
Pros:

La ubicación y la recepción

Cons:

Esta demasiado austero

2026-01-09 via Nuitee
V
Viviana family_with_children mx
9
Pros:

The facilities and personnel

Cons:

All was ok

2026-01-02 via Nuitee