Fiesta Inn Insurgentes Viaducto

Hotels
Fiesta Inn
8.6 (844 reviews)
Insurgentes numero 553 , Mexico City , mx

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Location
Comfortable room
Friendly staff
Cons:
Poor cleanliness
Slow service
Unreliable security

Categories

Cleanliness
7.36
Poca limpieza, las toallas muy tiesas, y habitación sucia
Service
8.33
El personal fue grosero y el servicio lento, pero hubo personal amable
Location
9.87
Great location, convenient for guests
Room Quality
8.32
Habitación cómoda y amplia pero con problemas de aire acondicionado
Amenities
8.85
Reception 24h is a plus, but other amenities such as parking are charged
Value for Money
8.81
Standard quality for this hotel tier considering the location
Food and Beverage
7.86
Food service was slow and quality basic
Overall Experience
9.43
Mixed experiences; some staff were friendly, but major issues affected stay
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:25

Property Description

Convenient Location
Located in the heart of Mexico City, Fiesta Inn Insurgentes Viaducto is just a stone's throw away from the World Trade Center Mexico, offering easy access to the vibrant Condesa District and the bustling Avenida Insurgentes.

Amenities Galore
Enjoy the convenience of wireless internet access throughout the hotel and indulge in delicious regional Mexican cuisine at Cafe La Fiesta. Unwind at the Lobby Bar with a wide selection of drinks and appetizers after a productive day.

Fitness and Dining
Stay active at the well-equipped gym and then treat yourself to a satisfying meal at Cafe La Fiesta, open for breakfast, lunch, and dinner. Whether it's a workout or a culinary experience, Fiesta Inn Insurgentes Viaducto has you covered.

Book your stay now at Fiesta Inn Insurgentes Viaducto for a memorable experience in Mexico City!

Important information:

In compliance with Mexico City tourism regulations, all guests must present official photo identification and provide contact information. Minors must present a document that allows for their identification (passport, school ID, CURP, or birth certificate), and indicate their relationship to the accompanying adult.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 7 per day.

Location

Guest Reviews

8.6
Based on 844 reviews
Cleanliness: 7.36
Service: 8.33
Location: 9.87
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 9.43
B
Balmori solo_traveller mx
10
2026-07-25 via Nuitee
A
Andrea solo_traveller at
7
Gut gelegen, eher für Geschäftsreisende
Pros:

Sehr zentral gelegen, Metrobus und Ubahn und zu Fuß gut zu allen Sehenswürdigkeiten. Fitness OK. Rezeption durchgehend besetzt.

Cons:

Personal nicht besonders proaktiv, man konnte nicht mit Stufen ins Zimmer gehen, Frühstück teuer (aber gut), nicht besonders liebevoll eingerichtete Zimmer. Fotos entsprechen nicht ganz dem Zustand des Hotels.

2026-07-23 via Nuitee
O
Osel couple mx
8
Pros:

ubicacion

Cons:

el aire acondicionado de la habitación era demasiado ruidoso y la limpieza podría mejorar

2026-07-22 via Nuitee
B
Balmori solo_traveller mx
10
2026-07-22 via Nuitee
P
Patricia solo_traveller mx
10
Pros:

Muy bien trato del personal

2026-07-22 via Nuitee
S
sandra extended_group co
7
2026-07-18 via Nuitee
M
Marianda solo_traveller mx
10
Pros:

La ubicación q

Cons:

Que el personal de limpieza no me cambiaron las toalla por limpias me las dejaron las mismas 2 días

2026-07-17 via Nuitee
G
Geovany solo_traveller ie
6
2026-07-16 via Nuitee
J
Juan Octavio couple us
9
Todo bien
Pros:

Servicio

Cons:

Todo bein

2026-07-14 via Nuitee
G
García solo_traveller mx
7
Cons:

Estoy seguro q deje 1 anillo y me dijeron que no estaba en el cuarto , en conclusión se lo quedaron.

2026-07-12 via Nuitee
M
Martinez De La Cruz solo_traveller mx
10
2026-07-12 via Nuitee
J
Jose family_with_children us
8
2026-07-10 via Nuitee
H
Hader solo_traveller co
10
Todo OK
Pros:

Todo OK

Cons:

Todo OK

2026-07-09 via Nuitee
C
Carlos Saenz solo_traveller mx
10
2026-07-08 via Nuitee
L
Luis Enrique extended_group mx
9
2026-07-05 via Nuitee
C
Contabilidad, operaciones solo_traveller mx
9
todo en orden
Pros:

todo bien

Cons:

...

2026-06-29 via Nuitee
B
Balmori solo_traveller mx
10
2026-06-29 via Nuitee
A
Aldo Lopez García solo_traveller mx
9
2026-06-28 via Nuitee
C
cesar solo_traveller es
9
2026-06-28 via Nuitee
D
Damian solo_traveller fr
6
trop cher pour les services rendus
Pros:

Son emplacement était idéal pour mon déplacement. Une petite salle de sport correcte.

Cons:

Le personnel ne parle un mot d’anglais. Ils étaient incapable de sortir une facture correcte malgré que je me suis collé à la tâche deux jours avant mon départ. Petit déjeuner très moyen, manquent les fruits locaux de saison.

2026-06-25 via Nuitee