Meliá Cozumel All Inclusive

We had a wonderful stay at Meliá Cozumel. The service was excellent from the moment we arrived. Our room was always very clean, and the food was delicious with plenty of good options.

A special thank you to Diego and Luis, the pool concierges at the adults-only pool. They were very friendly, attentive, and made sure we had everything we needed. Their excellent service made our vacation even more enjoyable.

We highly recommend this hotel and would definitely come back!

Everything

i have nothing wrong to say about this place! the staff is super friendly and the place is very clean! the beach was beautiful as well the pools are very clean! super relaxing place

The Melia is beautiful, clean, friendly, and the staff is beyond amazing. My fourth time here and I’m coming back atbChristmas. Beautiful place to stay!!

Su gente amable

Amazing resort - was during low season so it was quieter than normal. Staff was great, beach was beautiful, and rooms were really nice.

We had dinner on the beach which was a highlight of our stay - Jorge waited on us and is one amazing man.

If you go, ask for Jorge. He will take great care of you!

Highly recommend and will be going back!

Servicio del staff super bien siempre atentos y servicial.
La comida buffet muy buena

Quiet place to relax on the island. Oscar the hotel concierge is very helpful. Diego the Pool Concierge is the best. Ask for either of them and they will take great care of you.

The Melia resort was amazing. The beach is beautiful, pools were great, rooms clean, beds super comfortable. Housekeeping did a wonderful job. But what made this trip exceptional was the employees! They went over and above for every guest. They were so friendly and accommodating! Jorge, Miguel, Enrique, Daniel, Francisco, Carlos, Edilberto were all so awesome! (I am sure I missed someone). I hope a trip to the resort is in my future!

This resort is absolutely beautiful! The buffet is good but the service from all the servers was above and beyond. Our vacation concierge Oscar made sure we had everything we needed. He even gave us a special birthday gift. The pool concierge at The Level, Oscar, was also amazing and spoiled us! I can't say enough about this resort. So many fun outdoor games and entertainment each night. Our rooms always looked so good. All their help is exceptional!

The wait staff was amazing and it was close to the ocean

La playa, los servicios del hotel, la cantidad de actividades para niños y familia

Just the ticket if your goal is to unwind and relax. Circe and Diego made sure we were comfortable and well hydrated on the beach, and Gerardo made sure any concerns we had were addressed, and kept us well-informed.

Had a wonderful time at Melia Cozumel. The staff and service were excellent. Very friendly and helpful. We enjoyed the family pool. The activities at poolside were great.

This property is really nice. We’ve stayed here before and forgot how wonderful it was. The food at the buffet is some of the best for a buffet we’ve had.

Great Hotel. The staff are amazing. So friendly. The rooms were clean and functional and had a stocked refrigerator that was replenished every day. There were 10 glass bottles of water provided each day and the cleaning service was fantastic. They are a little older but we didn't care because they were clean, cool and comfortable for us. The kids' pool was great (we had a baby with us) and we actually enjoyed hanging out there. The adult pool was very empty and was playing jazz music the one day we visited. It did have a swim up bar with a few people at it. The deep end is DEEP so no socializing in shallower water on that side, but there was a small "island" closer to the swim up bar for maybe 2-4 people. The game room downstairs was great (very cool temps) with a ping pong table and 2 pool tables (that had seen better days, but were fine for our skill level!) and a pop a shot (that no longer kept score - again a good thing for our skill level). Beach was great with very soft fine sand. Never had a problem getting 6 chairs for our family and close proximity to the snack shack (yummy chicken quesadillas) and the bar. The food choices were limited to the snack shack by the beach (around 11 am) and the buffet (8am) also near the beach/kids' pool area and the coffee/ice cream bar near the kids' pool ( 8'ish am). The buffet had themes for the evening and would close between shifts temporarily to setup so timing was something to be aware of... nothing major maybe 30 minutes. The other two restaurants required reservations and I would recommend scheduling when you arrive. The experiences at the reserved restaurants were nice with a 3 course meal, drinks and more upscale feel, but still fun. It was enjoyable and I would recommend at least trying one. There were a few items at the buffet that didn't quite hit (chicken nuggets!), but every time we were still able to find plenty to satisfy. There's mini-golf and shuffleboard, tennis and pickle ball which were fun in the evening or earlier morning. You will bake at the shuffle board any other time! We did see a large ray while snorkeling but not much else to see in the swim area of the hotel. We ventured down to the spit by the Cozumeleno Hotel and found some more colorful fish which was nice. We were told by our server at the buffet that they are starting renovations in August, so things will be changing! We would definitely go back again. It was just the right size for our family with a baby and met all the needs we had for entertainment, athletics, games and the staff was amazing!

El personal es super amable