The Prussia Hotel

Hotels
City Express
8.4 (536 reviews)
131 S Gulph Rd , King of Prussia , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good rate
Cons:
Breakfast not available onsite
System issues with key access and wifi

Categories

Cleanliness
8.75
The room was clean and place was dog friendly.
Service
8.95
The staff was friendly and provided assistance, despite the system issues.
Location
8.75
Great location with plenty to do in the area.
Room Quality
8.25
Mixed experiences; one room had loud neighbors.
Amenities
7.75
Breakfast was not available on-site due to dining room issues.
Value for Money
8.25
Good rate for a short stay.
Food and Beverage
7.75
Breakfast not available at the hotel.
Overall Experience
8.75
Overall a pleasant stay with some system issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:19

Property Description

Convenient Location
Situated opposite the renowned King of Prussia Mall and near major roads like Interstate 76 and Interstate 276, the Best Western Plus - King of Prussia offers easy access to shopping and transportation.

Comfortable Rooms
Experience comfort and convenience with in-room amenities such as a work desk, pillow-top mattress, and a 42-inch flat-screen cable TV, ensuring a pleasant stay for all guests.

Luxurious Offerings
Indulge in a daily breakfast spread, featuring eggs and waffles, and take advantage of the fitness and business centers available at the hotel, providing both relaxation and productivity during your stay.

Book your stay now at the Best Western Plus - King of Prussia for a perfect blend of convenience and comfort.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Dec 31, 2025 until Sat, May 23, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 536 reviews
Cleanliness: 8.75
Service: 8.95
Location: 8.75
Room Quality: 8.25
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.75
D
Dewain couple us
10
Pros:

Easy to find, good location near mall area (shops, restaurants, etc. Room was clean and spacious. No breakfast buffet but you could go next door (2 minute walk) where there was an excellent (large) (free) buffet with cold and hot items for guests of the Prussia Hotel. I would recommend this hotel to anyone. Thank you!

2026-01-28 via Nuitee
E
Elizabeth solo_traveller us
9
Glad to find this and will stay here every time I visit.
Pros:

I only stayed one night, but found everything clean and functioning. Breakfast had more options than I usually see—appreciated cooked oatmeal instead of pa keys of instant. The reception staff was efficient and friendly.

2026-01-19 via Nuitee
C
Cherise couple us
4
Would never return. It should be $50 per night
Pros:

I felt catfished. Not sure what was included in the extensive remodel included but it was essentially the Motel 6

Cons:

Everything

2026-01-19 via Nuitee
K
Kimberley couple us
10
They stay was wonderful.
Pros:

It was clean and quiet.

Cons:

The breakfast wasn’t that great. But I did like that they offered turkey sausage.

2026-01-19 via Nuitee
J
JoAnn couple us
9
Very pleasant and comfortable
Pros:

Newly renovated and clean

Cons:

Strange place for the breakfast dining

2026-01-19 via Nuitee
Y
yingqian solo_traveller us
1
promised to cancell at checkin but didn't after I leave
Cons:

when I check in, the staff can not find my name, so I asked a question. My flight left early in the morning, so I asked them if I.don't check.in can I get a refund, if I can then I can go to airport directly, stay there over night to save money. If I can not get a refund I can stay in the hotel. The staff told me they can cancell on their side, so.I.left. but they didn't respond to booking cancellation email. And I.called the hotel, another staff was very rude, ask me what you want me to do, and I said respond to booking email to canceland he hang up my phone. very bad service,

2026-01-19 via Nuitee
R
Robert couple us
3
Nice man at front desk. He tried. I fault ownership for poor systems and lack of back up plan and/or systems
Pros:

Room was clean and place was dog friendly

Cons:

Systems were down. Front desk person had to physically let us into our room. No electronic key card. No credit card processing

2026-01-03 via Nuitee
A
Amy extended_group us
8
Good Value, Clean Hotel
Pros:

Great Value, Rooms were very clean, Staff was friendly

Cons:

We had 3 rooms, 2 rooms were in a quiet location, no complaints, 1 room had very loud neighbors very late into the night.

2025-12-16 via Nuitee
A
Arjun Reddy couple us
5
Cons:

Break fast not available at the hotel

2025-12-06 via Nuitee
I
ismail family_with_children gb
7
Pros:

location

Cons:

price- littler higher than other hotels nearby

2025-12-01 via Nuitee
K
Karthik solo_traveller us
8
2025-10-31 via Nuitee
S
Sabrina couple us
10
2025-10-28 via Nuitee
S
Soraya family_with_children pr
9
Excelente
Pros:

Todo muy limpio, cerca de todo, personal muy amable

2025-10-26 via Nuitee
K
Kelly extended_group us
9
2025-10-24 via Nuitee
C
Corinne couple us
9
2025-10-17 via Nuitee
B
Beverly family_with_children us
6
Not the experience I expected at a Marriott property.
Pros:

I was told, after I asked about breakfast, that I would have to walk over to another hotel for breakfast. Due to problem in the dining room.

Cons:

After checking in, wifi did not work. Was told maintenance was working on it.

2025-10-15 via Nuitee
J
Jaime family
6
Pros:

Hgg

2025-09-19 via Nuitee
H
Herber alexis couple us
10
Pros:

Service

2025-09-17 via Nuitee
R
Ray couple us
10
2025-09-11 via Nuitee
A
aaron
10
one night stay
Pros:

Great location. There is a lot to do in area. We needed a place for one night, just passing thru the area. Good rate

2025-08-25 via Nuitee