Quality Hotel The Reef

Hotels
•
Strawberry
8.2 (385 reviews)
Tordenskjoldsgade 14 , Frederikshavn , dk

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Nice location
Cons:
Cleanliness issues
Misleading room descriptions

Categories

Cleanliness
7.45
Several mentions of cleanliness issues, including outdated and unclean bathrooms.
Service
8.95
Consistently praised for friendly and helpful staff.
Location
8.45
Good location with nearby restaurants and attractions.
Room Quality
7.45
Some guests found the rooms lacking in amenities and not matching the description.
Amenities
7.95
Adequate facilities like the tropical water park, although some areas were noted as cold.
Value for Money
7.95
Value perception was mixed due to pricing concerns for certain amenities.
Food and Beverage
8.95
Highly rated breakfasts and dining options.
Overall Experience
8.45
Overall enjoyed with positive highlights about the tropical experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:35

Property Description

Luxurious Tropical Water Park

Experience a tropical paradise at Scandic The Reef with its 80-meter water slide and various pools, saunas, and spas. The perfect spot for relaxation and fun for all ages.

Family-Friendly Entertainment

From a children’s playroom with toys to arcade games and air hockey for older kids, there's something for everyone at the hotel. Keep the whole family entertained throughout the stay.

Delightful Dining Options

Indulge in European cuisine at Det Gule Pakhus and savor organic breakfast at Restaurant Calypso. For light meals and refreshments, head to Lobster Bob’s Bar and Café. A culinary journey awaits at every corner.

Book now and treat yourself to a memorable stay at this exceptional hotel.

Important information:

Please note that the dinner restaurant is closed on 31 December.

Opening hours for the waterpark during Christmas are:
23 December: 08:00 - 18:00
24 December: 10:00 -16:00
25 December: 10:00 - 18:00
26 December: 10:00 - 22:00Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AAL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 9 years old stay for DKK 300 per person per night when using an existing bed.
    People 3 years old and over stay for DKK 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs DKK 125 per day.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 80
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 385 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.45
Room Quality: 7.45
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 8.45
R
Ravindhi • couple • dk
9
Cons:

Poor cleaning. Not fully clean floor and dusty

2026-03-14 • via Nuitee
J
Jonas • solo_traveller • dk
10
2026-03-14 • via Nuitee
S
Susanne • couple • de
9
Ein sehr schönes Hotel zu einem ansprechenden Preis
Pros:

Das Hotel liegt in der Nähe vom Hafen und ist für uns ideal, wenn wir mit der Fähre nach Göteborg fahren.
Das Hotel selbst ist sehr schön eingerichtet. Das Personal war sehr freundlich und beim nächsten Besuch werden wir unseren Aufenthalt so legen, dass wir auch das Schwimmbad benutzen können. Bei unserem Besuch kamen wir leider erst spät an und hatten dazu keine Gelegenheit mehr. Das Frühstück war überdurchschnittlich gut und durch das Anmeldesystem zum Frühstück war es auch nicht so voll.

Cons:

Wir sind erst spät angereist und konnten deshalb nicht mehr den Poolbereich nutzen. Nächsten Mal werden wir früher da sein:-).

2026-03-13 • via Nuitee
C
Carina • couple • dk
10
Som at lande på en smuk eksotisk ø🌴
Pros:

Hvad jeg kunne lide?? ALT😍 Skøn atmosfære, både på hotellet og badelandet. Der er virkelig gjort noget ud af det og man føler man træder ind på en lækker eksotisk ø. Og har aldrig set SÅ lækker en morgenbuffet før😍 bare Wauw! Og meget søde personale.

Cons:

Udover mig selv i badetøj, så var der intet at sætte en finger på😉

2026-03-12 • via Nuitee
G
Gram Szalecki • extended_group • dk
10
2026-03-12 • via Nuitee
M
Maryna • family_with_children • dk
10
2026-03-09 • via Nuitee
M
Mona • couple • dk
9
Så dejlig ophold .
Pros:

Det var bare så hyggeligt pænt og dejlige værelser

Cons:

At sauna ikke var varm kl 8 ved åbning. Og kunne godt tænke mig der var isbad ved siden af den udendørs spa

2026-03-08 • via Nuitee
B
Birgitte • couple • dk
9
Pros:

Søde og meget hjælpsomme personale 👍😍

Cons:

Meget lydt med værelse lige ud til poolen

2026-03-08 • via Nuitee
J
Jan • family_with_children • dk
10
2026-03-04 • via Nuitee
B
Bine • couple • dk
10
2026-03-03 • via Nuitee
T
Theresa • family_with_children • ch
10
2026-03-03 • via Nuitee
L
Louise • couple • dk
8
Pros:

Den hyggelige stemning 😍

Cons:

Jeg syntes det manglede de der små søde shampoo og balsam bøtter, de der små pakker med et par vatpinde og vatrondeller🙏 og så en føntørrer på værelset 😊 men ellers ikke noget at klage over👌

2026-03-01 • via Nuitee
C
Carina • family_with_children • se
9
Jätte bra
Pros:

Rent och välvårdat hotell
Skön säng
Kul bad

Cons:

Saknade kylskåp på rummet
Saknade badrock o tofflor
Badhandduken till badet var för liten

2026-03-01 • via Nuitee
3
327ingridf • NONE • Oslo, Eastern Norway
8
Great place, family friendly
Pros:

This is a favourite! I've been here with my family several times. We love the tropical water park, and the food is excellent!

2026-02-27 • via Tripadvisor
M
Maja • extended_group • dk
10
2026-02-26 • via Nuitee
L
Line • extended_group • dk
10
Pros:

Badelandet er et stort plus. Beliggenheden er god i forhold til gågade, butikker og spisesteder.

2026-02-25 • via Nuitee
E
Ermina • family_with_children • dk
10
2026-02-25 • via Nuitee
N
Nina • family_with_children • dk
8
Pros:

Beliggenhed og vandland

Cons:

Lidt for mange ting i restauranten- rodet indtryk
Toiletbrættet var flækket da vi kom til værelset

2026-02-24 • via Nuitee
M
Maria Yoon Kim • family_with_children • dk
8
Super familie venligt og lækker morgenbuffet.
Pros:

Morgenmaden og badeland var super og familien var glad. Oversteg forventningerne.
Beliggenheden super i forhold til gågade og Arena nord.
Indretningen i restauranterne var cool og kitchet.
Vil helt sikkert vende tilbage, hvis vi skal på de kanter igen og anbefaler det gerne.

Cons:

Nogle af fugerne i brusekabinen var sorte og kunne godt bruge lidt ekstra kærlighed.
Værelse 404.
Et lidt varmere blink i øjet i receptionen ville være prikken over i'et for den fulde oplevelse.

2026-02-23 • via Nuitee
S
Susanne • solo_traveller • dk
10
2026-02-23 • via Nuitee