Quality Hotel The Reef

Hotels
•
Strawberry
8.2 (530 reviews)
Tordenskjoldsgade 14 , Frederikshavn , dk

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Nice location
Cons:
Cleanliness issues
Misleading room descriptions

Categories

Cleanliness
7.45
Several mentions of cleanliness issues, including outdated and unclean bathrooms.
Service
8.95
Consistently praised for friendly and helpful staff.
Location
8.45
Good location with nearby restaurants and attractions.
Room Quality
7.45
Some guests found the rooms lacking in amenities and not matching the description.
Amenities
7.95
Adequate facilities like the tropical water park, although some areas were noted as cold.
Value for Money
7.95
Value perception was mixed due to pricing concerns for certain amenities.
Food and Beverage
8.95
Highly rated breakfasts and dining options.
Overall Experience
8.45
Overall enjoyed with positive highlights about the tropical experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:35

Property Description

Luxurious Tropical Water Park

Experience a tropical paradise at Scandic The Reef with its 80-meter water slide and various pools, saunas, and spas. The perfect spot for relaxation and fun for all ages.

Family-Friendly Entertainment

From a children’s playroom with toys to arcade games and air hockey for older kids, there's something for everyone at the hotel. Keep the whole family entertained throughout the stay.

Delightful Dining Options

Indulge in European cuisine at Det Gule Pakhus and savor organic breakfast at Restaurant Calypso. For light meals and refreshments, head to Lobster Bob’s Bar and Café. A culinary journey awaits at every corner.

Book now and treat yourself to a memorable stay at this exceptional hotel.

Important information:

Please note that the dinner restaurant is closed on 31 December.

Opening hours for the waterpark during Christmas are:
23 December: 08:00 - 18:00
24 December: 10:00 -16:00
25 December: 10:00 - 18:00
26 December: 10:00 - 22:00Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AAL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 9 years old stay for DKK 300 per person per night when using an existing bed.
    People 3 years old and over stay for DKK 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs DKK 125 per day.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 80
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 530 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.45
Room Quality: 7.45
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 8.45
M
Mattias • solo_traveller • se
9
2026-07-03 • via Nuitee
J
Johan • couple • dk
6
Det var nogenlunde
Pros:

Jeg kunne godt lide, badelandet

Cons:

Jeg kunne ikke lide at tv’et ikke virkede, og da vi sagde det i receptionen sagde de bare at der ingen tv der virker fordi de har problemer med internettet men det kunne vi jo ikke bruge til så meget.

2026-07-03 • via Nuitee
T
Therese • solo_traveller • se
10
Pros:

Härligt hotell med trevlig personal. Badlandskapet hade bra öppettider

2026-07-03 • via Nuitee
G
Gunnar Fuglsang • family_with_children • dk
9
Pros:

Super skøn badeland og rigtig god morgenmad 🌴🤗☕️

2026-07-03 • via Nuitee
M
Maria • solo_traveller • se
10
Pros:

Fantastiskt bad
Inredning var mysig o harmonisk o även äventyrlig
Trevlig restaurang med omtänksam personal

Cons:

Saknade skohon
O minibar

2026-07-03 • via Nuitee
I
Irene • family_with_children • se
10
Mkt nöjda mitt barnbarn och jag.
Pros:

Nära till badet o jätte bra bad! Frukosten var super.
Tyvärr fanns inte det rum jag bokat på booking, alltså två enkel sängar o familjerum… fel av booking, ni behöver reda ut det.
Fö ok med dubbelsängen vi fick istället.

Cons:

Inga kaffe/tea möjligheter på rummet. Fanns för två år sedan men inte längre. Inte heller gratis kaffe i foajén.
Maten mkt dyr.

2026-07-02 • via Nuitee
B
Bodil • family_with_children • dk
9
Pros:

Så dejligt med den nye tema opgradering, især morgen restauranten er blevet så hyggelig, spændt på om det kan holdes så flot.

2026-07-01 • via Nuitee
G
Gizem • solo_traveller • tr
5
2026-07-01 • via Nuitee
J
Jonathan • family_with_children • mt
9
Pros:

The pool facilities where great and the breakfast was great too

2026-06-30 • via Nuitee
M
Maria • solo_traveller • dk
10
2026-06-30 • via Nuitee
M
Michelle • couple • dk
5
2026-06-30 • via Nuitee
M
Marion • family_with_children • de
9
Pros:

Tolles Bad!
Gute Licht und Stimmungseffekte.
Schöne Zimmer

2026-06-30 • via Nuitee
D
Dr Trillkott • family_with_children • se
9
Pros:

Utmärkt frukost med något för alla i familjen, från danska korvar till pannkakor och nygräddade våfflor. Bra utbud på frukt och färskt bröd.

Att kunna rulla av färjan från Göteborg och nästan omgående vara på hotellet var väldigt skönt, när man reser med barn. Parkering invid hotellet, med tillgång till laddning av elbil, var mycket smidigt.

Mycket trevlig personal i receptionen. Fint och bekvämt rum.

2026-06-29 • via Nuitee
K
Katarina • solo_traveller • se
8
Pros:

Mkt trevlig och noggrann personal.vid frukosterveringen

Cons:

Personal vid receptionen,( de äldre)
Surt bemötande

2026-06-29 • via Nuitee
K
Kristin • couple • de
9
2026-06-28 • via Nuitee
P
Peter • family_with_children • dk
9
2026-06-28 • via Nuitee
M
Maritha • family_with_children • no
7
Anbefales
Pros:

Ligger rett ved gågaten. Fint hotell, rent og veldig hyggelig personale.
Ok frokost.

2026-06-27 • via Nuitee
H
Henning • family_with_children • no
10
2026-06-27 • via Nuitee
M
Mantvydas • couple • dk
9
2026-06-25 • via Nuitee
S
Seppo • solo_traveller • se
10
Pros:

barnvänligt, när centrum, nära till hamnen.
många olika pooler att välja mellan.

Cons:

det var mycket varmt och gick inte att öppna fönster, vi bodde på 5 våningen,en vi hade en takfläkt, som inte hjälper jätte mycket.

2026-06-24 • via Nuitee