Quality Hotel The Reef

Hotels
•
Strawberry
8.2 (639 reviews)
Tordenskjoldsgade 14 , Frederikshavn , DK
+45 98 43 32 33

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Nice location
Cons:
Cleanliness issues
Misleading room descriptions

Categories

Cleanliness
7.45
Several mentions of cleanliness issues, including outdated and unclean bathrooms.
Service
8.95
Consistently praised for friendly and helpful staff.
Location
8.45
Good location with nearby restaurants and attractions.
Room Quality
7.45
Some guests found the rooms lacking in amenities and not matching the description.
Amenities
7.95
Adequate facilities like the tropical water park, although some areas were noted as cold.
Value for Money
7.95
Value perception was mixed due to pricing concerns for certain amenities.
Food and Beverage
8.95
Highly rated breakfasts and dining options.
Overall Experience
8.45
Overall enjoyed with positive highlights about the tropical experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:35

Property Description

Luxurious Tropical Water Park

Experience a tropical paradise at Scandic The Reef with its 80-meter water slide and various pools, saunas, and spas. The perfect spot for relaxation and fun for all ages.

Family-Friendly Entertainment

From a children’s playroom with toys to arcade games and air hockey for older kids, there's something for everyone at the hotel. Keep the whole family entertained throughout the stay.

Delightful Dining Options

Indulge in European cuisine at Det Gule Pakhus and savor organic breakfast at Restaurant Calypso. For light meals and refreshments, head to Lobster Bob’s Bar and Café. A culinary journey awaits at every corner.

Book now and treat yourself to a memorable stay at this exceptional hotel.

Important information:

Please note that the dinner restaurant is closed on 31 December.

Opening hours for the waterpark during Christmas are:
23 December: 08:00 - 18:00
24 December: 10:00 -16:00
25 December: 10:00 - 18:00
26 December: 10:00 - 22:00Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AAL

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 80
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 639 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.45
Room Quality: 7.45
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 8.45
E
Ewa • family_with_children • se
9
Nice 2-3 days trip with kids to relax
Pros:

Nice 2-3 days trip with kids to enjoy water and activities :) Good breakfast with many options! Fredrikshavn is a small city but nice for walk :)

Cons:

Food for adults in the The Reef Bistro has limited options, for kids big variety though.

2026-10-30 • via Nuitee
M
Monika • extended_group • de
8
2026-10-30 • via Nuitee
M
Madelene • family_with_children • se
8
Trevlig
Pros:

Frukosten var trevlig, dåligt med sittplatser trots bokning men fin miljö och mycket gott att välja på

Cons:

Mer sittplatser

2026-10-29 • via Nuitee
C
Celia • family_with_children • se
9
2026-10-28 • via Nuitee
P
Päivi • family_with_children • se
10
2026-10-28 • via Nuitee
T
Tommy • couple • se
8
Cons:

Vattenkokare på rummet.

2026-10-28 • via Nuitee
S
Sean • couple • dk
3
2026-10-26 • via Nuitee
S
Sandra • couple • dk
10
Vi havde en enkelt overnatning, som levede mere end op til vores forventninger. Vi skal helt sikkert være afsted i flere
Pros:

Personalet var virkelig søde og hjælpsomme

Cons:

Jeg forsøgte at kontakte hotellet inden opholdet, fordi jeg havde spørgsmål til bookingen men det var umuligt at komme igennem på deres telefonnummer.

2026-10-25 • via Nuitee
S
Sara • family_with_children • dk
9
Jeg var der med min 2 årige søn det var skønt at man både kunne være i vandet som barn og som voksen
2026-10-24 • via Nuitee
M
Mette • family_with_children • dk
10
2026-10-24 • via Nuitee
L
Lisbeth • family_with_children • dk
10
Pros:

Fantastisk morgenmad, flotte omgivelser, centralt beliggende, venligt personale - bare rigtig rigtig godt

2026-10-23 • via Nuitee
D
Denise • solo_traveller • dk
9
Den eneste grund til jeg ikke har givet 10 hele vejen, er pga man skulle betale 99,- pr dag for parkering når man overna
Pros:

Fine værelser og lækkert badeland.

Cons:

Badelandet

2026-10-23 • via Nuitee
A
Anne • extended_group • de
10
Pros:

Einfach alles. Es wurde so viel geboten. Das Wasser hatte die perfekte Temperatur. Jeder Raum war gemütlich und spannend.

Cons:

Wir haben am Hotel Parken können, weil diese Woche nicht viel los war. Wäre das aber anders gewesen hätte mich die Parkgebühr gestört.

2026-10-23 • via Nuitee
B
brandstrup • family_with_children • dk
6
2026-10-22 • via Nuitee
A
Andreas • solo_traveller • se
5
2026-10-20 • via Nuitee
A
Arkadiusz • family_with_children • dk
4
Cons:

Mało atrakci i śniadanie bardzo słabe i brak miejsca podczas śniadania

2026-10-18 • via Nuitee
H
Hanne • extended_group • dk
8
2026-10-18 • via Nuitee
S
Susanne • family_with_children • dk
8
2026-10-17 • via Nuitee
N
Ninna • family_with_children • dk
10
Lækkert og virkelig gennemført
2026-10-17 • via Nuitee
D
Diana • extended_group • dk
10
2026-10-16 • via Nuitee