Hotel Metropolitan Kamakura

Hotels
JR-EAST HOTELS
9.2 (3217 reviews)
1-8-1 Komachi , Kamakura , jp

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Massage services
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable room
Cons:
Unpleasant smell in one room
High prices during peak times

Categories

Cleanliness
8.3
While many noted cleanliness, there was mention of an unpleasant smell in one room.
Service
9.8
Staff were reported as friendly and helpful, going above and beyond for guests.
Location
9.8
Many reviews highlighted the excellent location near transportation and attractions.
Room Quality
8.8
Most rooms were noted for comfort, though one mentioned a cold bathroom.
Amenities
9.3
Guests enjoyed amenities such as spacious rooms and attractive decor.
Value for Money
8.8
Some reviews mentioned high rates during holidays, affecting perceived value.
Food and Beverage
9.3
Breakfast at the MUJI cafe was praised as great and luxurious.
Overall Experience
9.5
Overall, most guests were very satisfied and had a great experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:45

Property Description

Luxurious Accommodations

Hotel Metropolitan Kamakura offers 4-star luxury in the heart of Kamakura, providing guests with elegantly furnished rooms equipped with modern amenities such as flat-screen TVs, free WiFi, and private bathrooms. The hotel's attention to detail ensures a comfortable stay, with features like a safety deposit box, city views, and complimentary toiletries in each room.

Convenient Location

Situated near popular attractions like Yuigahama Beach and Tsurugaoka Hachimangu Shrine, Hotel Metropolitan Kamakura is the perfect base for exploring the beauty and culture of Kamakura. Additionally, with Tokyo Haneda Airport just 40 km away, traveling to and from the hotel is both easy and convenient.

Exceptional Service

The hotel's multilingual staff, fluent in English and Japanese, are available 24/7 to assist guests with any needs they may have, ensuring a seamless and enjoyable experience throughout their stay.

Book your stay at Hotel Metropolitan Kamakura now for a luxurious and convenient experience in Kamakura.

Important information:

●Please note that the hotel will undergo Room renovation (Removal of a small step) work on the following dates:
1,Oct,2025-31,Mar,2026.
During this period, guests may experience some noise.
Please note that thedepends on the rooms, there will be small steps during this period.

Affected rooms:
Moderate Twin /Double Room
Superior Twin /Double Room

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 3217 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.8
Room Quality: 8.8
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9.5
C
Chan extended_group sg
10
Excellent. Will sure recommend the hotel to my friends
Pros:

Location very good. Staffs well mannered.
Very Helpful/considerate & am appreciate staff to courier my nephew laptop to my next hotel stay at SOTETSU HOTELS THE SPLAISIR YOKOHAMA. Many thanks.

Cons:

Nil

2026-03-07 via Nuitee
H
HOSUB couple kr
10
2026-03-06 via Nuitee
D
David family_with_children au
10
Fantastic, gorgeous, lovely environment
Pros:

Loved the location and the staff

Cons:

The windows felt quite exposed to the public but it not really an issue. The blinds are quite good at covering up.

2026-03-06 via Nuitee
S
Sophie solo_traveller gb
9
2026-03-06 via Nuitee
K
Kiyohito couple jp
8
Pros:

立地が良く、各所に行きやすかった。
施設がきれいで駐車場の確保も良かった。

2026-03-05 via Nuitee
E
Etsuko couple jp
10
2026-03-05 via Nuitee
K
Kyoko couple jp
5
失敗です
Pros:

周りに沢山お店があり
移動がとても良かった
立地はよかったが、
高い割に 食事もついてなくてビックリしました

Cons:

宿泊者なのに
駐車場代をとるのは、どーかと思う

2026-03-04 via Nuitee
S
SABURO family_with_children jp
9
最高です
Pros:

部屋が綺麗、朝食も良かった、駅近く便利

Cons:

特になし

2026-03-03 via Nuitee
P
Pui Tak Benjamin couple gb
10
Pros:

everything

Cons:

Nothing

2026-03-02 via Nuitee
門脇 extended_group jp
7
2026-03-02 via Nuitee
L
Luis Enrique couple mx
8
Buen hotel, ubicación excelente
Pros:

Está perfectamente ubicado, limpio y contemporáneo

Cons:

Nuestra habitación olía a curry

2026-03-01 via Nuitee
F
FENG-YU extended_group tw
8
Pros:

旁邊就是商店街跟車站非常方便

Cons:

麻煩先告知可以直接開下停車場
告示牌都寫滿位,車開下去都是空位…

2026-02-27 via Nuitee
C
Corinne solo_traveller ch
10
Pros:

Everything was perfect. Great location, amazing hotel, very kind staff.

2026-02-26 via Nuitee
S
Samantha couple ca
6
Good location but nothing else
Pros:

The location was great. The room was a good size and layout.

Cons:

The room smelled bad. One pillow smelled like wet dog and the room was very hot at night even with the thermostat turned down to 18.

2026-02-25 via Nuitee
M
MASAHISA couple jp
8
2026-02-24 via Nuitee
J
Jeong couple kr
10
Pros:

위치가 너무 좋았고 숙소가 너무 깨끗하고 어메니티도 고객들을 배려해서 세심하게 준비되어 있는게 너무 좋았습니다.
근처에 레스토랑도 많고 편의점도 바로 옆이라서 편리했어요. 직원분들도 너무 친절하시고 좋았습니다.

Cons:

NA

2026-02-23 via Nuitee
義剛 couple jp
9
2026-02-12 via Nuitee
A
Anne-Charlotte Sinsou solo_traveller fr
9
Confort et emplacement en or
Pros:

Tout était parfait ! L’emplacement a moins de cinq minutes de la gare et de toutes les commodités. La chambre était très confortable un peu petite pour un voyage avec une grosse valise. Et l’équipe était au petit soin.

Cons:

Si je dois chercher la petite bête les petites loupiotes verte de chaque côté du lit pour l’interrupteur étais gênant surtout si on aime dormir dans le noir complet comme moi

2026-02-12 via Nuitee
T
Toni couple es
10
Relax
Pros:

Todo

Cons:

Nada

2026-02-10 via Nuitee
E
ETSUO couple jp
10
2026-02-10 via Nuitee