Phoenix Flower Hotel

Hotels
9.4 (915 reviews)
No.244 1/4 Street Cat Ba town, Cat Hai district, Hai Phong city , Cat Ba , vn

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Tour desk
Ironing service
Currency exchange
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Construction noise
Limited breakfast options

Categories

Cleanliness
8.55
Some guests reported issues with hair found in the bed and towels not absorbing.
Service
10
Staff were consistently described as friendly, helpful, and accommodating.
Location
10
Great location near the center and beach, although ongoing construction affects views.
Room Quality
8.55
Issues with hard mattresses and discomfort were noted, but rooms were clean and spacious.
Amenities
10
Renting scooters and organizing trips were appreciated, but some outlets were poorly designed.
Value for Money
9.05
Generally a good value given location and staff, though some expectations on view not met.
Food and Beverage
9.05
Breakfast options were limited, but good quality was mentioned.
Overall Experience
10
Despite some drawbacks, many guests had a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:25

Property Description

Convenient Location and Comfortable Stay
Phoenix Flower Hotel, nestled in Cat Ba just steps away from Cat Co 1 Beach, offers a tranquil retreat with a garden, free parking, and a welcoming terrace. The 24-hour front desk, room service, and complimentary WiFi ensure a seamless stay for guests.

Modern Amenities and Stunning Views
Each air-conditioned unit is well-equipped with a flat-screen TV, fridge, and kettle. Guests can enjoy city views from their rooms and relax in the private bathroom with free toiletries. Wake up to a delicious breakfast with buffet, continental, or American options.

Explore and Unwind
Embark on a cycling adventure around the area or opt for bike hire to visit nearby attractions like Cat Co 2 Beach and Cannon Fort. End your day in comfort at Phoenix Flower Hotel, where relaxation meets convenience.

Book your stay now at Phoenix Flower Hotel for a memorable experience in Cat Ba!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.4
Based on 915 reviews
Cleanliness: 8.55
Service: 10
Location: 10
Room Quality: 8.55
Amenities: 10
Value for Money: 9.05
Food and Beverage: 9.05
Overall Experience: 10
M
Madelene • solo_traveller • ca
7
Pros:

Location. Good value for price.

Cons:

Breakfast was limited. Room was dated and in need of a refresh.

2026-02-14 • via Nuitee
R
ryan • couple • au
10
Pros:

Good location near a nice beach

Cons:

Fair bit of construction going on nearby which weren’t expecting

2026-02-09 • via Nuitee
V
Valérie • couple • fr
5
Pros:

La localisation

Cons:

Au 7 eme étage, on entend le chariot à roulettes de la salle du petit déjeuner située au 8 eme étage
L isolation entre les chambres est très moyenne
Petit déjeuner médiocre

2026-02-08 • via Nuitee
J
Jonathan • solo_traveller • gb
6
2026-02-08 • via Nuitee
J
Jean- pierre • couple • fr
6
Pros:

Petit déjeuner correct
Personnel attentionné
Situation affreux
Construction ensemble immobilier devant
Plus de plage et de vue et beaucoup de bruit

2026-01-26 • via Nuitee
V
Vaca • solo_traveller • ar
10
2026-01-21 • via Nuitee
T
toe • extended_group • ro
10
Pros:

We were a larger group and rented 5 rooms...The area is very good. The rooms are spacious and ok. The cleanliness is ok. The free breakfast too and It was enoug. I have nothing to comment on. For that value of money is perfect. The staff is very nice and helps you with recommendations, advice and pretty much everything you need. I recommend and I will definitely go back there. There are some restaurants and cafes near and a beautifull park nearby.

2026-01-21 • via Nuitee
N
Nathalie • couple • ch
7
If Concrete is your thing book it
Pros:

Ive worked the last 45 years in construction and even London would be Proud of the size of the construction site Blocking my Sea View

Cons:

I thought the lads on the construction site where lazy i mean come on they stopped for 6 hours a day and didnt make noise

2026-01-20 • via Nuitee
R
Roberto Dario • couple • es
7
Pros:

El tractor de la dueña. Una Muker muy amablebdispuesta a ayudarte en lo que necesites. Alquilamosbuna moto con ella a buen precio y nos contratò un crucero por la bahia de Lan Ha que no puedo ser mejor

Cons:

Feu una decepción llegar al hotel y ver que en lugar del mar se ve un complejo de hoteles en construcción. Las fotos que se presentan no están actualizadas. Además, las habitaciones parecen habitaciones de hospital de los años 70.

2026-01-18 • via Nuitee
G
Giulia • couple • br
7
2026-01-15 • via Nuitee
B
Bruce • couple • gb
5
Adequate room for Cat Ba tour base
Pros:

Convenient for exploring Cat Ba and tour starts

Cons:

The fact that the photos shown on the website did not reflect the fact the sea is no longer near the hotel due to the massive development opposite

2026-01-07 • via Nuitee
R
Rene • solo_traveller • de
9
Pros:

Die Hilfsbereitschaft, Erreichbarkeit und Freundlichkeit des Personals als auch die Sauberkeit und Ausstattung des Zimmers.

2026-01-06 • via Nuitee
N
Nadine • couple • ca
7
Great location, comfortable place to stay.
Pros:

Location is amazing despite the monster development happening which is impacting all properties in the downtown area.

Cons:

Staff were fairly absent but it was fine since we didn’t need anything.

2026-01-06 • via Nuitee
G
Gay • solo_traveller • bo
10
Cons:

Perfect, staff couldn’t be more helpful. The hotel was clean with friendly staff and rooms are clean Would definitely.

2026-01-05 • via Nuitee
B
Ban • solo_traveller • mx
10
Staff. Location. Spotless clean room. Comfortable beds.
2026-01-05 • via Nuitee
C
Cai • solo_traveller • ar
10
Everything from staff to service to beds and breakfast was outstanding.
2026-01-05 • via Nuitee
W
Wootipaibool • solo_traveller • es
10
Pros:

The setting, staff and hotel was excelent we would not hesitate to stay again and also reccomend to friends.

2026-01-04 • via Nuitee
พรมมี • couple • om
10
Pros:

I just loved everything about this hotel - the decor, facilities, great staff, amazing bed. Will be back.

2026-01-04 • via Nuitee
เข็มทอง • solo_traveller • nl
10
Pros:

The room was spacious, clean and well appointed. The breakfast was great. Staff was attentive and willing to help in any way they could. The owner was present during our visit and very pleasant, engaging in conversation and a lovely person.

2026-01-03 • via Nuitee
C
COSTA OLIVEIRA • solo_traveller • es
10
Pros:

The hotel and facilities are exceptional. The location is absolutely magic. The service and staff was beyond anything we've experienced beforehand.

2026-01-02 • via Nuitee