Gateway Coonoor

Hotels
The Indian Hotels Co Ltd
9.1 (246 reviews)
Church Road, Upper Coonoor , Coonoor , in

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful property
Amazing food
Attentive staff
Cons:
High cost
Need for more children's activities

Categories

Cleanliness
9.23
The property is described as well-kept with clean bathrooms.
Service
9.7
Staff described as extremely courteous, accommodating, and helpful.
Location
9.24
The hotel is peacefully situated away from the hustle, offering serene surroundings.
Room Quality
8.69
Rooms are large and well-appointed but some mention needing refurbishment.
Amenities
9.22
Modern amenities are noted, blending well with heritage.
Value for Money
8.18
Some reviews indicate high expense relative to value.
Food and Beverage
9.23
Food is praised for taste and variety, especially breakfast.
Overall Experience
9.3
Overall positive sentiment with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:46

Property Description

Heritage Charm and Modern Comforts

Luxurious Rooms and Serene Garden Views
The Gateway Hotel Church Road Coonoor offers elegantly designed rooms with modern amenities and picturesque garden views. Relax in comfort with a flat screen TV, personal safe, and a well-equipped en suite bathroom in each room.

Culinary Delights and Scenic Dining
Indulge in a culinary journey at the Dining Hall with panoramic views of the valley, serving a delectable selection of international dishes. For a more intimate setting, head to Hampton Bar with its British décor and refreshing beverages.

Experience the perfect blend of heritage charm and modern comforts at The Gateway Hotel Church Road Coonoor. Book now for a memorable stay amidst the tranquility of Coonoor.

Important information:

Please note that for security purpose all Indian guests are required to present a valid photo ID proof (Voter's ID, Driving License, Aadhar Card, any other ID with address approved by the Government of India. A Pan Card is not acceptable). All international guests are required to present a valid passport and visa. For Indian guests, cash settlements of INR 50,000 and above will require a pan card copy during check out.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CJB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and charges are applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for Rs. 3,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 246 reviews
Cleanliness: 9.23
Service: 9.7
Location: 9.24
Room Quality: 8.69
Amenities: 9.22
Value for Money: 8.18
Food and Beverage: 9.23
Overall Experience: 9.3
D
Dietmar solo_traveller de
8
2026-03-08 via Nuitee
S
Steaknchip Couples
10
Nice hotel in an interesting part of the country
Pros:

I stayed here as part of my Cox & Kings tour to Kerala. Lovely hotel and settling in a scenic part of the country. We had dinner twice and loved the restaurant and meal at a fair price.
I must also congratulate and thank the front of house for helping me in a visit to the dentist.

2026-03-04 via Tripadvisor
A
Aggarwal solo_traveller in
5
cool & good
Pros:

good location

Cons:

food

2026-03-03 via Nuitee
8
86smitap Couples London, England
10
Beautiful mountain hotel
Pros:

You will love this pictureque Hôtel perched on a hill with views over gorgeous gardens and local church.
The gardens have a fire pit in the evenings, and ducks that roam the lawns during the day.

2026-02-27 via Tripadvisor
A
Aparajita family_with_children in
8
2026-02-23 via Nuitee
Z
zeeniac Family Mumbai, Maharashtra
10
Extraordinary & Bestest Stay Ever!
Pros:

Amazing property,lovely ambience,impeccable service & great hospitality.We felt like VVIP guests & the staff were at our beck & call.Right since the time of check in Mr.Satish,the manager ensured he met all our requests & made us feel totally at home.During our entire stay,he went out of his way to take good care of my senior citizen mother,who has a vision problem & made her feel safe & gave her an amazing stay.Chef Ramalingam gave us a complete personalised service & cooked the best meals for us,keeping our taste buds in mind & we loved all his delicious food.The housekeeping manager Mr Rajkamal went out of his way to arrange for bath salt & tea which i really wanted & ensured all amenities were replenished from time to time & gave us a nice,clean,environment to stay.Ramesh,Anand,Animesh,Ms.Theresa all great workers & all in all,i couldn't have asked for more but have good memories of this wonderful stay.Kudos to the team!

2026-02-19 via Tripadvisor
S
Swati family_with_children in
10
2026-02-09 via Nuitee
K
khushi171 Family Hyderabad, Hyderabad District, Telangana
10
Comfortable and relaxing stay at Gateway Coonoor. The rooms were well maintained, and the staff were extremely helpful,
Pros:

We had a very pleasant and comfortable stay at Gateway Coonoor. The property offers a calm and relaxing atmosphere, perfect for unwinding. The rooms were cozy, clean, and well maintained, making the stay extremely comfortable.

What truly stood out was the staff. They were exceptionally helpful, attentive, and proactive in addressing our needs. Their confident yet warm approach ensured that everything was taken care of smoothly, making us feel genuinely welcomed and well looked after throughout our stay.

Overall, Gateway Coonoor delivers excellent comfort and hospitality. It’s a wonderful choice for a peaceful getaway, and we would happily recommend it.

2026-01-20 via Tripadvisor
1
151senthilv Family
10
Great Property and Stay
Pros:

Its an excellent property for a little town like Coonoor. Rest assured you can have a calm, comfortable and memorable stay.

2026-01-20 via Tripadvisor
S
Satish couple in
9
2026-01-19 via Nuitee
2
224meenag Family Bengaluru, Bangalore District, Karnataka
8
2 nights well spent on a cold rainy foggy day as memorable
Pros:

Great place to stay for a night or two with family. The Entry to the hotel is difficult opening into the road. The Restaurant is average and does not offer local food. But the rooms and the service are fabulous.

2026-01-18 via Tripadvisor
D
Divya family_with_children in
10
Awesome .
Pros:

Awesome food and the chef made my favourite parupu payasam on request ❤️. This place has a lot of dandelions and we had fun foraging for them . Moddys is a short walk for the chocolate strawberries

Cons:

Nothing

2026-01-18 via Nuitee
P
Priyesh couple de
9
Pros:

Excellent facilities and extremely courteous staff . Food was amazing too

2026-01-02 via Nuitee
N
neilmeister88 Family Bengaluru, Bangalore District, Karnataka
10
More Than a Stay — A Memory for Life
Pros:

Our stay at Gateway, Coonoor was nothing short of magical, and it will remain one of our most cherished travel memories.

Traveling with our 14-month-old son, comfort and care were extremely important to us—and the entire team went above and beyond to make us feel truly at home. A special mention to Samiya, Sailesh, Sanjeev, Ramalingam, and Theresa, whose warmth, attentiveness, and genuine hospitality made our stay incredibly special. Their thoughtful gestures and constant readiness to help ensured that every moment was seamless and joyful.

The ambience of the property is serene and soul-soothing, perfectly complemented by the breathtaking mountain-landscape that surrounds it. Every meal was a delight—the food was exceptional, comforting, and beautifully curated. Experiences like the church walkthrough and the bonfire set up right in our room added a unique charm and made our evenings truly memorable.

From the smallest details to the overall experience, everything was simply superb. Gateway, Coonoor is not just a place to stay—it’s a place that stays with you. We will always look back at this trip with a smile and a full heart, and we can’t wait to return.

2025-12-31 via Tripadvisor
C
Carlo couple it
9
2025-12-31 via Nuitee
X
X1438FSrajt Family Mumbai, Maharashtra
10
Amazing experience
Pros:

amazing stay and wonderful hotel with most hospitable staff. Excellent activities and good spa and awesome regional food.

2025-12-29 via Tripadvisor
H
HansaA16 Family Mumbai, Maharashtra
10
Holiday in the Clouds
Pros:

Extremely thankful to the Chef Ramalingham , Ms Seema, Mr Britto and all the staff in particular also the House keeping manager for making it possible for us to visit the 170 years old church.

2025-12-29 via Tripadvisor
N
naafiaho Family
10
Relaxed Stay at Taj Gateway
Pros:

We had a wonderful relaxed stay at Taj Gateway Coonoor. The staff like always are friendly, warm, and welcoming. We love their hospitality. Theresea and Leona took good care, served us great food. Enjoyed the room stay, food, and spa services.

2025-12-29 via Tripadvisor
V
Vishal family_with_children in
10
2025-12-29 via Nuitee
T
thimmajira0y Family
10
Best place to stay in Coonor
Pros:

I have been visiting Coonoor for several years and have always chosen to stay at Taj Gateway, Coonoor. Mr. Satish, the Property Manager, and Mr. Ramalingam, the Chef, consistently give their very best to every guest. They treat guests like family and ensure a memorable and comfortable experience during every visit. Their personal care and hospitality make each stay truly special, and I always look forward to returning to this wonderful property.

2025-12-27 via Tripadvisor