hotel emma next

Hotels
8.2 (2913 reviews)
Eendrachtsplein 12 , Rotterdam , nl

Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Non-smoking throughout
Shared kitchen
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Hygiene concerns
Shower issues

Categories

Cleanliness
7.4
Some concerns about hygiene, especially regarding the curtains and walls.
Service
8.7
Guests commented on the hospitable reception and friendly staff.
Location
8.9
Central location with easy access to attractions.
Room Quality
7.9
Rooms were comfortable and well-furnished, but some issues noted.
Amenities
7.7
Lack of a mini fridge and a small shower issue were mentioned.
Value for Money
8.4
Generally considered good value for the central location.
Food and Beverage
8.5
Compliments for breakfast and coffee facilities.
Overall Experience
8.1
Overall, guests expressed satisfaction despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:04

Property Description

Convenient Location
Hotel Unplugged is ideally situated in Rotterdam's Centrum district, just a stone's throw away from key attractions such as Diergaarde Blijdorp and Erasmus University.

Comfortable Accommodation
Guests can enjoy air-conditioned rooms with modern amenities including free WiFi, flat-screen TVs, and private bathrooms, ensuring a relaxing stay.

Nearby Attractions
Explore Rotterdam's vibrant culture with popular sites like Museum Boijmans van Beuningen and Markthal Rotterdam within easy reach of the hotel.

Experience the best of Rotterdam at Hotel Unplugged - book your stay now for a memorable getaway!

Important information:

Please note that the credit card used for the booking must be presented upon check-in. Please be advised: the staff is not present 24/7. You can gain access to the property through ringing the bell at the front door.

Please be advised: to ensure a smooth check-in process, all guests are required to check in at our sister hotel, Hotel Emma. It is located right the opposite of Hotel Unplugged, on Nieuwe Binnenweg 6 (2 minutes walks). You can self-check in there and start your stay at hotel emma next. Our host are there 24/7 hours at your disposal should you have any questions or they happily help you with what you need throughout the stay.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2913 reviews
Cleanliness: 7.4
Service: 8.7
Location: 8.9
Room Quality: 7.9
Amenities: 7.7
Value for Money: 8.4
Food and Beverage: 8.5
Overall Experience: 8.1
I
Ibrahim couple de
5
Hallo
Pros:

Zimmer lang und schmal

Cons:

Bett mir geht’s nicht gut

2026-04-11 via Nuitee
J
Jurgen couple nl
8
Prima locatie om midden in Rotterdam te overnachten.
Pros:

De centrale locatie

Cons:

Haar in doucheputje

2026-04-11 via Nuitee
J
Jur couple nl
8
2026-04-10 via Nuitee
J
Jean-Louis solo_traveller fr
8
2026-04-10 via Nuitee
P
Petya family_with_children bg
10
Pros:

The hotel has a perfect location in the city center. It has everything you need.

Cons:

The only problem for me is that just in front of the hotel there were two benches where some "strange" people gathered and the police was permwnatky there. Two of these " strange" people were arrested during the day.

2026-04-10 via Nuitee
M
Mahdi couple tn
10
2026-04-09 via Nuitee
C
Chloe couple be
7
Pros:

La localisation est top et la chambre est sympa

Cons:

Le Check in avec des soucis techniques heureusement pour moi on arrivait à une heure normal en plein milieu de journée donc il y avait quelqu’un sur place

2026-04-09 via Nuitee
P
Peter family_with_children se
5
2026-04-08 via Nuitee
R
Richard family_with_children nl
1
Gebrek aan Verantwoordelijkheid
Pros:

Netheid

Cons:

Aankomst en dan met name je aan je lot overlaten ondanks dat de booking is bevestigd, maar blijkbaar niet in het systeem stond. Ik heb een klacht ingediend bij emma next, tot op heden nog geen reactie

2026-04-08 via Nuitee
Z
Zhivko family_with_children bg
9
2026-04-08 via Nuitee
D
Dirk couple de
2
Cons:

Direkt vor dem Haus befindet sich eine Drogenscene. Man wird nicht angesprochen, aber es kommt die ganze Nacht über zu starken Lärmbelästigungen. Schlafen bei offenem Fenster ist nicht möglich. Für den Online-Check-In wurde ich vom Hotel per WhatsApp und E-Mail kontaktiert und es wurden für den Check-In Kreditkartendaten abgefragt, ohne die ein Check-In nicht möglich war. Die Abfrage läuft über einen KI-Chatbot (AI-Chatbot). 6 Stunden, nach dem ich ausgescheckt bin, wurde mehrmals versucht von meiner Kreditkarte Beträge abzurufen aus dem osteuropäischen Raum, die aber von meiner Bank abgelehnt wurden, da ich diese Länder gesperrt habe. Da ich ansonsten nirgendwo meine Kartendaten hinterlegt habe und aufgrund der sehr betrugsanfälligen (phishing) KI-Chatbots, ist der Betrug sehr wahrscheinlich auf den Check-In-Prozess zurückzuführen. Im Nachgang habe ich Bewertungen von anderen reisenden gesehen, denen das selbe passiert ist. Ich würde daher das Hotel nicht noch einmal buchen.

2026-04-07 via Nuitee
B
Balagadde family_with_children gb
8
Pros:

Staff amiable
Tech for quick operatio

Cons:

Not sure sure

2026-04-07 via Nuitee
A
Anke couple au
9
2026-04-07 via Nuitee
B
Bernelee solo_traveller be
3
It was okish. If you’re desperately looking for a place.
Pros:

The TV with the speakers were nice. Easy Check in as well.

Cons:

It has a weird smell inside. The airco couldn’t switch off. There were strange druggies walking outside there at night and sitting right next to my window of the room, making a noise. You hear everything from that room. People going up and down the strairs. The towels also didn’t really smell that fresh.

2026-04-07 via Nuitee
E
Elizabeth couple gb
6
Good location, ok for 1 or 2 nights but v small room
Pros:

Great location. Liked the coffee/kitchen room. Hotel v clean. Bed comfortable.

Cons:

entry system only geared for those with smart phones and data on them. One of our party did not have a smart phone, 2 others no data in europe. To expect everyone to be able to access this is not realistic. Inital member of staff was unhelpful in sorting out access however next day a different staff member printed key cards for rooms. A number code to enter the hotel then a way to print key cards on entry would be much better
Room very small and badly laid out. Bed on high platform - hard to access and if 2 in bed one had to roll over the other to get out. Bathroom seemed to take up too much space, and glass front not good for provacy if someone opened the door to the room Shower flooded bathroom and hall as no proper edge on it. Mirror did not have socket near it for drying hair and was also far too high on the wall. Light switches in incomvenient places and we could not find how to turn off the bathroom light at all
Room was very 'trendy' but seemed style over substance, it looked like 1 room had been cut in half to make 2 rooms

2026-04-06 via Nuitee
E
Erik couple nl
10
2026-04-05 via Nuitee
I
Inge family_with_children be
6
Pros:

Kamer 3 en 17 waren rustig gelegen met goede matras.
Wel goed systeem van binnenkomen en in- en uitchecken.
Ruimte kamers goed als alleenstaande.

Cons:

De matras in kamer 17 was onhygiënisch.
Kamer 5 zit aan de straatkant en heegt doorlegen matras en het was er luidruchtig 's nachts door dak- en thuislozen op het plein zelf.
Zepen en shampoo aanwezig maar ook lege verpakking.
Flesje water niet voorzien en geen koelkastje op kamers.

2026-04-05 via Nuitee
S
sonja family_with_children nl
8
klein maar fijn
Pros:

mette kamer , niet heel groot maar goed te doen.
midden in het centrum van Rotterdam.

2026-04-04 via Nuitee
L
leyla couple tr
5
Hayal kırıklığı..
Pros:

Konumu

Cons:

Temiz değildi. Yatağın kenarlarında hep kıl vardı..Partnerimin doğum günü için bir şeyler yapabilir misiniz diye sordum. Diğer tüm oteller ücretsiz bir çok sürpriz hazırlamışken burası 10 euro istedi. Sorun değil diyip ödedim ama gerçekten bir fiyasko ile karşılaştım. Yatağa bir kaç yapma gül yaprağı atmışlardı ve aşırı kötüydü..

2026-04-03 via Nuitee
M
Miriam family_with_children nl
7
Pros:

De gezellige koffiecorner
Goed bed , goede douche

Cons:

Wel een wat te kleine kamer zonder mogelijkheid om ergens even te zitten alleen op het bed
De douche/ wc-ruimte was helemaal van glas en direct bij de ingang . Als je dus op de wc zat en iemand deed de deur open kon iedereen op de gang je zien zitten, geen prettig gevoel !
Misschien iets op glas plakken

2026-04-02 via Nuitee