Garner Hotel Dusseldorf - Main Station by IHG

Hotels
•
Garner
7.2 (6469 reviews)
Graf-Adolf-Stra?e 94 , Düsseldorf , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
Allergy-free room
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Varied breakfast options
Cons:
Cleanliness issues
Inconsistent room quality
Noise disturbances

Categories

Cleanliness
5.53
Several mentions of dirtiness, including stained sheets and remnants from previous guests.
Service
8
Generally friendly staff, though there were some issues with communication regarding room changes.
Location
8.54
Convenient location for public transport and city access.
Room Quality
6.49
Some rooms had discrepancies in quality, and there were noise issues.
Amenities
6.02
Limited amenities were mentioned; some essential items were missing.
Value for Money
7.48
Mixed feelings about pricing; some felt it was reasonable, while others thought breakfast was overpriced.
Food and Beverage
8.03
Breakfast received positive feedback, being described as extensive and fresh.
Overall Experience
7.5
Despite some complaints, many enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:38

Property Description

Convenient Location in Düsseldorf
Located just a short walk from Düsseldorf Main Station, Novum Hotel Madison offers free WiFi and a 24-hour reception for your comfort.

Elegant Rooms with Modern Amenities
Experience the charm of wooden furniture in each room, along with a private bathroom, bathtub, hairdryer, satellite TV, and a desk for your convenience.

Delicious Breakfast and Nearby Attractions
Start your day with a full breakfast buffet in the bright restaurant. Explore the vibrant Old Town district within a short walk and visit the Königsallee shopping street easily.

Ready to experience comfort and convenience in Düsseldorf? Book your stay at Novum Hotel Madison now!

Important information:

Please note that cots and extra beds are only available on request, and must be approved by the hotel.
When booking [7] rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.2
Based on 6469 reviews
Cleanliness: 5.53
Service: 8
Location: 8.54
Room Quality: 6.49
Amenities: 6.02
Value for Money: 7.48
Food and Beverage: 8.03
Overall Experience: 7.5
M
Martin • family_with_children • de
9
Top
Pros:

Freundlich einfach

Cons:

Keine Lüftung im bad

2026-06-06 • via Nuitee
J
John • solo_traveller • be
7
Prima prijs/kwaliteitsverhouding. Centrale locatie.
Pros:

Zeer centrale locatie en goed bereikbaar met het openbaar vervoer. Prijs/kwaliteitsverhouding is in orde. De kamer heeft een degelijk formaat. Alles proper. Vriendelijk personeel bij de receptie.

Cons:

Binnen veel warmer dan buiten. Temperatuur was niet te regelen. Kamer zeer warm.

2026-06-06 • via Nuitee
I
Inga • extended_group • de
7
Super erster Eindruck mit groben Mängeln.
Pros:

Super Personal, Frühstück, toller erster Eindruck.

Cons:

Zwei Sessel wurden zu Betten ausgezogen, die immer wieder am Fußende zusammenbrachen. Kopf- und Fußteil waren nur notdürftig miteinander verbunden und bewegten sich im Laufe der Nacht immer weiter auseinander, sodass man entweder dazwischen rutschte oder beim Umdrehen jedes Mal wieder ein Stück zusammenrücken musste.
Die Lampe über dem „Bett“ war mal an zwei Schrauben befestigt, inzwischen war sie mit Klebeband schief angebracht.

2026-06-06 • via Nuitee
F
Franz • solo_traveller • de
8
2026-06-06 • via Nuitee
A
Anja • solo_traveller • de
9
2026-06-05 • via Nuitee
M
Marie-Sophie • solo_traveller • de
8
Very welcoming hotel with good value for your money
Pros:

Rooms are always clean, of course the renovated rooms are much nicer, but also the old rooms are always clean.
The lady at the front desk was my highlight - I´ve stayed at Garners a couple of times now and she is always in a good mood and makes you feel welcome!

Cons:

Unfortunately the hotel has no air conditioning and it was a very hot week in Düsseldorf. It was very hot in the room, but I also couldn´t open the windows, because it´s very loud outside due to the main street.

2026-06-05 • via Nuitee
A
Abigail • solo_traveller • nl
7
great! would definitely come here again!
Pros:

The staff were very friendly, the room was fine and it has a very good location.

Cons:

It was very warm these days, which made it very hard to sleep because it was very very warm and clammy in the room itself

2026-06-05 • via Nuitee
J
Jack • solo_traveller • gb
7
Decent. Lovely staff and easy location to get to.
Pros:

The location is excellent and the place is nice. Food was good in the morning.

Cons:

The rooms were quite hot which required the windows quite open and the street is very loud outside. I sleep easy but could be a problem for some.

2026-06-05 • via Nuitee
S
S.Toniato • solo_traveller • it
9
2026-06-05 • via Nuitee
I
Izabela • extended_group • gb
6
2026-06-04 • via Nuitee
W
Wodtke • solo_traveller • de
8
Pros:

Nah an der City. Freundliches Personal. Schöne Eingangshalle.

Cons:

Defekter Handgriff am Kleiderschrank. Sauberkeit könnte besser sein. Kein Wasserkocher auf dem Zimmer.

2026-06-03 • via Nuitee
A
Aaron • solo_traveller • gb
10
2026-06-03 • via Nuitee
K
Katrin • family_with_children • de
7
2026-06-03 • via Nuitee
A
Anna • family_with_children • de
8
2026-06-03 • via Nuitee
N
Natalia • solo_traveller • de
9
Für paar Nächte perfekt 👍 würde noch mal buchen und weiter empfehlen
Pros:

Gute Lage, sehr freundliche persönliche Personal, gutes Frühstück, Preis-Leistung super 👍

Cons:

Zu viele Treppensteigen - groß und klein 🫣 ich hatte einen 20 Kilo Koffer dabei, war kein Spaß die bis zu Aufzug noch hoch schleppen 🙈

2026-06-03 • via Nuitee
J
Janine • extended_group • at
3
War wie in einer Sauna
Pros:

Das personal war sehr freundlich.

Cons:

Die Lage war leider schrecklich, das Zimmer war straßenseitig un ohne Klima anlage, als wir angereist sind hatte der raum geschlossene fenster und war ca 10 grad wärmer als außen (um die 38 grad!!)

Es dauerte die ganze nacht bis es langsam abkühlte aber wir wurden dauernd durch die Trams und die schreienenden leute aufgeweckt, das ganze ging leider jede nacht so weshalb der aufenthalt insgesamt leider eher eine qual war :(

2026-06-02 • via Nuitee
M
Martina • solo_traveller • gb
9
Pros:

Very clean, central, large room. Nice smellies in the bathroom. The staff was very friendly and helpful.

Cons:

The TV did not work.

2026-06-02 • via Nuitee
G
Giuseppina • extended_group • it
8
2026-06-02 • via Nuitee
S
Sahar • family_with_children • nl
3
2026-06-02 • via Nuitee
T
türkan • solo_traveller • at
8
2026-06-02 • via Nuitee