Garner Hotel Dusseldorf - Main Station by IHG

Hotels
•
Novum Hospitality
7.2 (5987 reviews)
Graf-Adolf-Stra?e 94 , Düsseldorf , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
Allergy-free room
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Varied breakfast options
Cons:
Cleanliness issues
Inconsistent room quality
Noise disturbances

Categories

Cleanliness
5.53
Several mentions of dirtiness, including stained sheets and remnants from previous guests.
Service
8
Generally friendly staff, though there were some issues with communication regarding room changes.
Location
8.54
Convenient location for public transport and city access.
Room Quality
6.49
Some rooms had discrepancies in quality, and there were noise issues.
Amenities
6.02
Limited amenities were mentioned; some essential items were missing.
Value for Money
7.48
Mixed feelings about pricing; some felt it was reasonable, while others thought breakfast was overpriced.
Food and Beverage
8.03
Breakfast received positive feedback, being described as extensive and fresh.
Overall Experience
7.5
Despite some complaints, many enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:38

Property Description

Convenient Location in Düsseldorf
Located just a short walk from Düsseldorf Main Station, Novum Hotel Madison offers free WiFi and a 24-hour reception for your comfort.

Elegant Rooms with Modern Amenities
Experience the charm of wooden furniture in each room, along with a private bathroom, bathtub, hairdryer, satellite TV, and a desk for your convenience.

Delicious Breakfast and Nearby Attractions
Start your day with a full breakfast buffet in the bright restaurant. Explore the vibrant Old Town district within a short walk and visit the Königsallee shopping street easily.

Ready to experience comfort and convenience in Düsseldorf? Book your stay at Novum Hotel Madison now!

Important information:

Please note that cots and extra beds are only available on request, and must be approved by the hotel.
When booking [7] rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.2
Based on 5987 reviews
Cleanliness: 5.53
Service: 8
Location: 8.54
Room Quality: 6.49
Amenities: 6.02
Value for Money: 7.48
Food and Beverage: 8.03
Overall Experience: 7.5
A
ANIAGA • solo_traveller • de
6
Good location for 1 night
Pros:

I stayed 2 times in 2 different days of my trip. The location is perfect and the rooms are clean and comfortable, despite the fact than in one of them I didn't have any lamps besides my bed. The breakfast is really good!

Cons:

Some of the staff barely speak English and the cleaning man tried to kick me out of my room before the check out (it was frightening and very unpleasant). The 2nd time the another cleaning man woke me up early with a lot of noise in other rooms (they should definitely improve that!). Also, there is no phone in the rooms so, if you face any kind of issue, you cannot contact the reception, you need to go downstairs in person, not ideal if you are a woman and travel alone.

2026-04-04 • via Nuitee
P
Patience • family_with_children • de
3
2026-04-04 • via Nuitee
A
Armin • extended_group • de
9
2026-04-03 • via Nuitee
J
Jane • extended_group • no
7
Good value for money
Pros:

Completely okay hotel. A short distance from the main train station. Decent breakfast. Good size room. A bit far from the city center, but easy access by bus/train/metro right outside. It was the cheapest alternative, so I would say good value for money.

Cons:

Located in a somewhat run-down area, with a lot of trash and homeless people around. I booked a triple room with three single beds, but was given a double room with a sofa bed instead. The sofa bed is not suitable for a grown up.

2026-04-03 • via Nuitee
C
Chia • couple • tw
9
2026-04-03 • via Nuitee
A
Alberto • solo_traveller • es
10
Pros:

The best place and the best receptionists, I love SOBEIDA viejaaaaa !! 💟 🇨🇺

2026-04-03 • via Nuitee
K
Kerstin • solo_traveller • de
8
2026-04-02 • via Nuitee
M
Mareike • family_with_children • de
8
Der Aufenhalt war sehr angenehm, und schön, alle waren sehr hilfsbereit.
Pros:

Die neu renovierten Zimmer, das Familienzimmer war gemühltich.

Cons:

Die Bahn die direkt vor der Tür abfährt aber das kann sich das Hotel ja leider nicht weg wünschen.

2026-04-01 • via Nuitee
A
Arborea • extended_group • it
10
Pros:

Il personale è stato gentilissimo, ottima esperienza

2026-04-01 • via Nuitee
A
Adrian • family_with_children • de
8
2026-04-01 • via Nuitee
N
Neslin • family_with_children • tr
9
Harika bir deneyimdi
Pros:

Otel konum olarak merkezde her yere ulaşımı rahat, personel güler yüzlü ve yardımsever, oda ve banyo temizdi. Tekrar bu şehre gelsem yine aynı otelde konaklamak isterim.

2026-04-01 • via Nuitee
L
Leila • solo_traveller • ca
6
Pros:

Staff was very friendly and breakfast was good.

Cons:

The rooms were not the nicest, but it’s a place to sleep.

2026-03-31 • via Nuitee
E
Elena • solo_traveller • ch
7
2026-03-31 • via Nuitee
M
Maria • solo_traveller • de
8
Preis und Leistung sind gut kombiniert
Pros:

Frühstuk war sehr gut. Gute udee die gekochte Eier warm zu halten. Kaffe auch richig gut. Die Lage einfach super.

2026-03-31 • via Nuitee
R
Raphael • solo_traveller • de
9
2026-03-31 • via Nuitee
O
O • family_with_children • nl
7
2026-03-30 • via Nuitee
M
Myriam • family_with_children • de
10
Pros:

Tolle Lage wenn man Little Tokyo und Umgebung kennen lernen möchte. Das Zimmer wurde stets sauber und ordentlich gehalten.

2026-03-30 • via Nuitee
O
Oksana • extended_group • ua
10
2026-03-30 • via Nuitee
M
MartaWasiak • extended_group • de
10
2026-03-30 • via Nuitee
S
Songül • extended_group • tr
10
Pros:

Resepsiyondaki personel

Cons:

Asansör cok kucuk ve eski

2026-03-30 • via Nuitee