Cerano City Hotel Köln am Dom

Hotels
7.6 (3335 reviews)
Elisenstraße 16 , Cologne , de

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great breakfast selection
Friendly and helpful staff
Cons:
Cleanliness issues in rooms
Small room sizes

Categories

Cleanliness
6.31
Multiple mentions of cleanliness issues including unclean bathrooms and dusty areas.
Service
8.28
Overall friendly and helpful staff as noted in several reviews.
Location
8.32
Convenient location with easy access to local attractions as highlighted by many reviewers.
Room Quality
6.77
Rooms described as small and needing upgrades, but serviceable for short stays.
Amenities
7.8
Decent amenities including a good breakfast selection and the presence of parking.
Value for Money
7.26
Generally seen as good value, though some reviews mention high prices compared to quality.
Food and Beverage
8.81
Exceptional breakfast quality frequently highlighted across multiple reviews.
Overall Experience
7.28
Mixed feelings noted but overall satisfactory stays reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:21

Property Description

Central Location
Located in the heart of Cologne's old town, Cerano City Hotel is just steps away from major attractions, making it the perfect base for exploring the city.

Complimentary Amenities
Enjoy free Wi-Fi, a generous breakfast buffet, and in-room perks like high-speed Wi-Fi, mineral water, and fresh fruits. We strive to make your stay comfortable and convenient.

Nearby Attractions
With Cologne Cathedral, the main train station, and popular landmarks within walking distance, you'll have easy access to the best that the city has to offer.

Book now to experience the perfect blend of comfort, convenience, and hospitality at Cerano City Hotel Köln am Dom.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 14.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 3335 reviews
Cleanliness: 6.31
Service: 8.28
Location: 8.32
Room Quality: 6.77
Amenities: 7.8
Value for Money: 7.26
Food and Beverage: 8.81
Overall Experience: 7.28
B
Bozena • family_with_children • lt
8
Pros:

Senokas mini viešbutis, bet nakvynei užskaitome. Įsimintiniausi buvo pusryčiai, labai gausūs, švediško tipo.

Cons:

Parkingas labai nepatogus, vos prasisukome išvažiuodami, kad atidarytų vartus, reikėdavo eiti pasikviesti darbuotoją iš recepcijos.

2026-07-18 • via Nuitee
C
Christian • solo_traveller • de
8
2026-07-18 • via Nuitee
R
Robin • solo_traveller • gb
8
2026-07-18 • via Nuitee
J
Jürgen • solo_traveller • de
8
2026-07-18 • via Nuitee
D
Dennis • couple • nl
7
Small room with amazing breakfast
Pros:

The breakfast was amazing. Much better than expected. Big tv. Bed was clean. Breakfast lady was very nice

Cons:

A crack in the bathroom sink. The floor in the room was not very clear. The toilet bowl was not very clean

2026-07-17 • via Nuitee
E
Ebru • family_with_children • tr
4
2026-07-17 • via Nuitee
A
Ajdin • solo_traveller • de
6
2026-07-17 • via Nuitee
Z
zafer • family_with_children • tr
5
2026-07-16 • via Nuitee
T
Trine Pernille • solo_traveller • dk
9
Pros:

Der var pænt rent og de ting, der var fungerede fint.

Cons:

Vi manglede en lille fryser/køleskab på værelset - til vandflasker, sodavand o.a

2026-07-15 • via Nuitee
E
Enrico • family_with_children • it
8
Pros:

Ottima posizione per visitare la città e ottima colazione

Cons:

Non c'era il bidet nel bagno e non c'era l'aria condizionata. La sera era comunque fredco e ventilato anche se il caldo è stato veramente anomalo.

2026-07-15 • via Nuitee
P
Patrice • family_with_children • fr
2
Nous ne recommandons pas
Pros:

La proximité de la cathédrale, le petit-déjeuner, le couchage confortable

Cons:

-Le séjour a très mal débuté avec le paiement sur place du parking 14,50€ à la réception alors qu'il n'y avait plus de place ! Barrière de la langue, merci Google traduction, nous avons du laisser notre voiture neuve dans l'étroite rue de l'hôtel donc pas rassurés ; le réceptionniste nous explique qu'on peut la laisser gratuitement jusqu'à 9h le lendemain, noté sur panneau, (lendemain 8h45 nous avions un pv sur le pare-brise) !
-Chambre moyennement propre (poils dans la douche et sol salle de bains, vétusté)
- Très mauvaise isolation, nous étions au 4ème mais des gens dehors ont crié et fait du bruit jusqu'à 5h du matin, nous avions les fenêtres entr'ouvertes à cause de la chaleur (ventilateur, pas de clim) = nous n'avons pas dormi
- Le réceptionniste du 14 au soir nous a dit (en allemand/anglais) que nous aurions ticket du remboursement avec le "boss" le lendemain matin : au moment de partir, seule la gentille dame du petit-déjeuner était présente, ne sachant pas quand arriverait le/la réceptionniste.
Nous ne recommandons pas cet établissement, qui nous a gâché notre séjour, nous voulions juste partir...

2026-07-15 • via Nuitee
S
Stefanie • family_with_children • de
8
2026-07-14 • via Nuitee
J
Jack André • couple • lu
4
Séjour non confortable
Pros:

L’emplacement était proche de la gare et du centre. Le personnel reception était bien

Cons:

Pas de chambre climatisée, seulement avec un ventilateur. Les coussins étaient incompatibles. Il y avait pas de frigo dans la chambre . Et la chambre était beaucoup plus petit comme sur la photo . Très petit.

2026-07-14 • via Nuitee
S
Stefan • solo_traveller • de
6
Für 1-2 Nächte in Ordnung, gute und ruhige Lage
Pros:

Schöne Lage in einer Seitenstrasse, ich konnte mit offenem Fenster schlafen. Ein Ventilator gegen die Hitze wurde ins Zimmer gestellt. Für 1-2 Nächte im Einzelzimmer ist die Größe des Zimmers ausreichend.

Cons:

Beim Einchecken wurde man einem Zeitfenster zugeteilt, in dem man Frühstücken kann. Der Raum war überhitzt, Fensterlos. Ich sollte um 09/00 zum Frühstück kommen, was meiner Zeit entsprach, aber es gab nur noch Reste, es wurde nix mehr aufgefüllt.

2026-07-14 • via Nuitee
A
Akmukhanova • family_with_children • kz
10
Pros:

Everything was amazing

2026-07-13 • via Nuitee
B
Birgit • couple • de
8
2026-07-13 • via Nuitee
A
arthur • couple • gb
7
Its ok. Breafast was good near to the cathedral
Pros:

Near to town

Cons:

In need of an update carpets defiantly in need of an update. Need a step to get into the shower which we found funny. Apart from the parking for a scooter was expensive which I’m shore they could have given for free. But it’s all about the moneys.

2026-07-13 • via Nuitee
F
Fatma • solo_traveller • tr
8
2026-07-13 • via Nuitee
B
Brigitte • couple • de
8
Gut
Pros:

Sauberes Zimmer, nettes Personal

2026-07-13 • via Nuitee
E
Elke • solo_traveller • be
7
Service ist zu verbessern
Pros:

Gutes Bett und Verdunkelungsgardinen. Guter Fernseher. Alles funktionierte.

Cons:

Sonntag Morgen war niemand an der Rezeption. Kein Hinweis ob überhaupt jemand käme.
Reinigungspersonal, das kaum Deutsch sprach, hat dann bei der Gepäckaufbewahrung geholfen.

2026-07-12 • via Nuitee