Hotel Ahl Meerkatzen

Hotels
Novum Hotels
6 (2174 reviews)
Mathiasstr. 21 , Cologne , de

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Allergy-free room
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Central location
Comfortable beds
Cons:
Uncleanliness
Unfriendly service
Room facilities issues

Categories

Cleanliness
3.21
Multiple reviews highlighted poor cleanliness, including dirty dishes and a filthy bathroom.
Service
6.18
Staff was friendly at times, but overall service was unprofessional and unfriendly during breakfast.
Location
9.22
Central location mentioned positively in multiple reviews.
Room Quality
4.67
Issues with room facilities mentioned, including malfunctioning TV and heating.
Amenities
6.2
Limited breakfast options and small dining area led to negative feedback.
Value for Money
6.16
Expectation of better quality for the rate paid were not met, leading to perceived poor value.
Food and Beverage
5.21
Breakfast criticized for having little variety and small portions.
Overall Experience
7.18
Mixed feelings due to central location but significant issues with cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:35

Property Description

Convenient Location in Cologne's Old Town
The Novum Hotel Ahl Meerkatzen Köln Altstadt is ideally located in the heart of Cologne's old town, offering easy access to key attractions and transportation links. Just a short 5-minute walk from the historic Heumarkt square and its underground station, guests can effortlessly explore the city.

Comfortable Rooms with Free Wifi
Enjoy a stay in bright and welcoming rooms at the Novum Hotel Ahl Meerkatzen Köln Altstadt, all equipped with complimentary Wifi for your convenience. Whether you're traveling for business or leisure, stay connected throughout your visit.

Delicious Breakfast and Nearby Landmarks
Start your day right with a delicious and varied breakfast buffet served daily. With the Koelnmesse Exhibition Centre just a 5-minute underground ride away and the iconic Cologne Cathedral within a 15-minute walk, the hotel is the perfect base for your Cologne adventures.

Book your stay at the Novum Hotel Ahl Meerkatzen Köln Altstadt now and experience comfort and convenience in the heart of the city.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6
Based on 2174 reviews
Cleanliness: 3.21
Service: 6.18
Location: 9.22
Room Quality: 4.67
Amenities: 6.2
Value for Money: 6.16
Food and Beverage: 5.21
Overall Experience: 7.18
H
Hendrych couple de
4
Pros:

Zentrale Lage

Cons:

Zimmer schon sehr verwohnt, aber bei dem Preis dürfen die Erwartungen auch nicht so hoch sein!

2026-06-06 via Nuitee
C
Claußnitzer solo_traveller de
5
2026-06-06 via Nuitee
J
Jessica solo_traveller de
4
Interessanter Hotelname mit historischer Vergangenheit, so macht Treppensteigen Spaß
Pros:

Doppelbett und günstiger Preis inkl. Frühstück

Cons:

Toiletten Türschloßscharniere/blende war locker, sehr geräuschig, Straße und aus dem Nebenzimmern, besonders das Zufallen der Hotel-Zimmertüren und es war zu warm, warum werden die Gardinen vom Reinigungspersonal nicht wenigstens zugezogen.... Ne Hitze war das beim ersten Betreten. Auch war keine Fußmatte beim Duschen vorhanden... Ich dachte ich rutsche aus, Haltegriffe??? Zudem fiel mir beinahe etwas durch den Ausguss im Waschbecken des Badezimmers weil kein Stöpsel vorhanden, ich sah den tiefen Schlund abgrundtief hinunter. Wenn meine Halskette da hinuntergefallen wäre...
Beim einmaligen Frühstück kam es zu Milchmangel (für den Selbstgemischten Kakao und für Cerealien.) es gab kein Fisch, weder als Makrele, Heringssalat oder Räucherlachs, schade, damit hätte gepunktet werden können. Und ach ja, an der WC- Schüssel wars zu eng da diese in Richtung zur Wand steht

2026-06-06 via Nuitee
F
Fahima family_with_children de
1
Muy pésima
Pros:

Nada ya que no hay minibar en la habitación y el baño en pesimismo condiciones la tasa sin tapa y se tupe el lavamanos y una ducha muy antigua

Cons:

No me gustó nada la gerente no fue amable y me estafaron ya que había reservado una habitación de 4 camas y al llegar estaba defectuosa y la habitación q me tocó el baño malísimo se tupía el lavamanos, la tasa sin tapa, no había minibar y es sin aire acondicionado

2026-06-05 via Nuitee
H
Hanna couple pl
5
Pros:

Lokalizacja ,cicho

Cons:

Pościel stara ,czysta ,ale z plamami ,to samo wykładzina,brak klimatyzacji

2026-06-04 via Nuitee
W
Weber solo_traveller de
3
Bettwanzen
Pros:

Weiche Matratze

Cons:

Bettwanzen gab es im Zimmer

2026-06-03 via Nuitee
A
Ay-khan solo_traveller mt
2
2026-06-01 via Nuitee
G
Gustavo solo_traveller cl
4
Incomoda
Pros:

La ubicación es buena
La comida del desayuno era buena

Cons:

Habían muchos bichos en las camas
Las instalaciones eran un poco viejas

2026-05-31 via Nuitee
J
Jasmin couple de
1
Cons:

Wir sind nachts um 4 wach geworden weils gekrabbelt ist an unserem Arm und tata Bettwanzen 2 andere Gäste haben genau das gleiche Problem.

2026-05-31 via Nuitee
L
Lytvyn family_with_children de
8
Pros:

The only positive aspects of this hotel are its location and the breakfast, which offers a decent selection of European-style options. The hotel is well situated for exploring Cologne’s main attractions. Unfortunately, everything else was very disappointing and fell far below our expectations.

Cons:

Unfortunately, everything else was very disappointing. The carpet in the room was extremely dirty, the furniture was old and worn out, and the curtains were dusty. The windows were also dirty. The room felt stuffy, but opening the windows was not an option because of the constant noise from the street.

Throughout the night, people were shouting outside, and the old windows provided virtually no sound insulation. There seemed to be no enforcement of quiet hours. The hotel also has no air conditioning, which made the stay even more uncomfortable.

The bathroom fixtures were outdated and partly broken. In one of the rooms, the toilet was installed so close to the wall that it was very difficult to sit on it comfortably.

I would definitely not recommend this hotel for families with children. It is a real shame because the location is excellent, but the property appears to have been neglected for a long time and does not seem to receive the investment and maintenance it needs.

2026-05-31 via Nuitee
L
Lan Wang solo_traveller cn
8
Pros:

交通方便,价格优惠。早餐不错。

Cons:

楼下隔壁有同性恋商店橱窗展示和同性恋电影院。带着孩子住在这里感觉怪怪的。

2026-05-31 via Nuitee
W
WetBearBerlin solo_traveller de
3
Reise in die Vergangenheit.
Pros:

Einzig die zentrale Lage in Köln wäre erwähnenswert.

Cons:

Das Zimmer stammt wahrscheinlich aus den späten 80ern. Wollmäuse ohne Ende. Laminat derart kaputt und abgewohnt. Zugang über die Feuertreppe im Hinterhof. Beim Frühstück wurden wir aufgefordert den Tisch schnell zu räumen da dieser für andere Gäste benötigt wird, und das in einer Art und Weise die doch etwas befremdlich war.

2026-05-30 via Nuitee
M
Michael couple de
1
Ich war schon 4 mal in diesem Hotel, aber so etwas wurde mir noch nie angeboten
Pros:

Die Lage zum Zentrum.

Cons:

In diesem Zimmer muss ein Wasserschaden gewesen sein, das Laminat war aufgequollen, die Schränke, Betten waren abgestoßen, es gab keine Nachtischlampen, der TV funktionierte auch nicht. Nach Reklamation konnte uns nur ein Zimmer angeboten werden, in dem das Licht im Bad nicht funktionierte.An diesem Wochenende war von der Hotelleitung niemand da, auch nach E-Mail- Beanstandung erfolgte keine Rückantwort.

2026-05-30 via Nuitee
O
Oksana solo_traveller de
8
2026-05-30 via Nuitee
R
Rober extended_group eg
1
A Terrible Experience from Start to Finish
Pros:

This was one of the worst hotel experiences I have ever had. The hotel was extremely dirty, and I strongly advise everyone not to book this hotel or even consider staying there.

The room had bed bugs, which made our night absolutely miserable and very stressful. The location is also inconvenient and far from most attractions.

To make matters worse, there was a very rude staff member on duty on May 30, 2026, around 6:00 PM, whose behavior was completely unprofessional and unacceptable.

I would not recommend this hotel to anyone. Please avoid this place and look for other accommodation options.

Cons:

The room had bed bugs, which made our night absolutely miserable and very stressful. The location is also inconvenient and far from most attractions.

I would not recommend this hotel to anyone. Please avoid this place and look for other accommodation options.

This was one of the worst hotel experiences I have ever had. The hotel was extremely dirty, and I strongly advise everyone not to book this hotel or even consider staying there.

2026-05-30 via Nuitee
A
Abdul couple de
2
2026-05-30 via Nuitee
R
Ralf solo_traveller de
3
Wie gesagt ,das Preis Leistungsverhältnis war knapp erreicht!
Pros:

Das ein Aufzug vorhanden ist und das Empfangspersonal war freundlich.

Cons:

Zimmerausstattung ( noch nicht einmal eine Nachttisch Leuchte )
Frühstück war sehr elementar
sehr schmutziger Boden im Frühstücksraum

2026-05-30 via Nuitee
N
Nancy solo_traveller ie
5
Personnel sympathique, bonne localisation
Pros:

Proximité du centre

Cons:

Pas de clim

2026-05-30 via Nuitee
J
Jessica solo_traveller de
1
Nicht zu empfehlen - nicht buchen!
Pros:

Eigentlich nichts

Cons:

Die Einrichtung, die Matratze, das Personal, das Frühstück

2026-05-29 via Nuitee
R
Rita solo_traveller de
8
2026-05-29 via Nuitee