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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Massage services
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Shuttle service (additional charge)
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Wheelchair accessible
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Emergency cord in bathroom
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Playground on site
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Self parking (surcharge)
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Beach umbrellas
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxury and Convenience at Hotel Plaza Camelinas
On-Site Dining and Parking: Indulge in delicious meals at Acuarelas Restaurant and El Sitio Bar, and enjoy the convenience of indoor valet parking during your stay.
Comfortable Accommodations: Relax in rooms furnished with dark hardwood furniture, blackout curtains, and modern amenities like cable TV, free Wi-Fi, a coffee maker, and in-room safe.
Recreation and Business Facilities: Stay active at the outdoor pool and gym, or take care of work at the business center equipped with a computer and printer.
Experience the perfect blend of luxury and convenience at Hotel Plaza Camelinas. Book now to enjoy a memorable stay in Queretaro!
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note that pool is warmed only on the weekends and holidays.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People no matter the age stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
Location
Guest Reviews
Muy recomendable
La alberca
La seguridad, la piscina, la tranquilidad del hotel, el orden. La limpieza, en todas la áreas, el personal amable, lo que necesitamos, lo envían oportunamente.
Ubicación y servicio
El baño ya estan un poco viejos
Amabilidad
Nada
muy bien todo el hotel limpieza comodidad atencion todo exelente..
no se puede fumar
Lugarno
El lugar
No
Buen servicio en el área de la piscina y la comida tenia buen sazón, muy tranquilo a pesar que hubo evento privado y las habitaciones muy cómodas en general buena estancia
no me gusto que el aire acondicionado ya estaba muy viejito y hacia un ruido que no dejaba dormir muy bien
La atención de los recepcionistas de la noche fue magnífica.
La atención de restaurante y recepcionistas de la mañana
La ubicación y tamaño de la habitación
Dentro del baño del lobby no funcionaba el dispensador de toallas para secar manos y tampoco había jabón de manos
Cercania
Las sabanas estaban humedas
En general el hotel está muy cómodo y bonito además.
La tasa de WC del baño de nuestra habitación tenía una fuga de agua. Falta mantenimiento a las habitaciones.
La ubicación
El trato de la recepcionista del restaurante, la cafetera de la habitación descompuesta
En lo general esta muy bien, fueron amables.
El mesero de la pisina nunca me llevo mis alimentos y bebidas =(
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