Plaza Camelinas Hotel

Hotels
8.8 (2445 reviews)
Avenida 5 de Febrero Numero 28 Col La Capilla , Querétaro , mx

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Attentive staff
Beautiful common areas
Great food quality
Nice pool
Cons:
Old and poorly maintained rooms
Cleanliness concerns
Slow service in some areas
Limited internet capacity

Categories

Cleanliness
8.04
Some reviews mentioned cleanliness issues, particularly in the old hotel.
Service
9.71
Overall positive sentiment about staff attentiveness and service quality.
Location
9.05
The location was considered good, though some found it slightly hidden.
Room Quality
7.7
Some rooms were described as old or in need of maintenance.
Amenities
9.03
Amenities like the pool and restaurant were highlighted positively.
Value for Money
8.49
The value perception varied; some felt offerings could be better for the price.
Food and Beverage
9.04
Food quality received positive remarks, though there were some service delays.
Overall Experience
9.31
Most reviews indicated a satisfactory overall experience despite mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:49

Property Description

Luxury and Convenience at Hotel Plaza Camelinas

On-Site Dining and Parking: Indulge in delicious meals at Acuarelas Restaurant and El Sitio Bar, and enjoy the convenience of indoor valet parking during your stay.

Comfortable Accommodations: Relax in rooms furnished with dark hardwood furniture, blackout curtains, and modern amenities like cable TV, free Wi-Fi, a coffee maker, and in-room safe.

Recreation and Business Facilities: Stay active at the outdoor pool and gym, or take care of work at the business center equipped with a computer and printer.

Experience the perfect blend of luxury and convenience at Hotel Plaza Camelinas. Book now to enjoy a memorable stay in Queretaro!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that pool is warmed only on the weekends and holidays.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: QRO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 2445 reviews
Cleanliness: 8.04
Service: 9.71
Location: 9.05
Room Quality: 7.7
Amenities: 9.03
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 9.31
J
Juan Marcos • solo_traveller • mx
9
Buen alojamiento
Pros:

La atención

Cons:

Todo me gustó

2026-07-04 • via Nuitee
C
Claire Alejandra • solo_traveller • mx
10
2026-07-02 • via Nuitee
E
Edgar • solo_traveller • mx
10
Pros:

Excelente atención de todo el personal. El lugar muy agusto y la comida muy rica. Lo recomiendo.

2026-07-02 • via Nuitee
N
nahim salgado diaz • solo_traveller • mx
4
2026-07-02 • via Nuitee
C
Cantu • solo_traveller • us
10
2026-07-01 • via Nuitee
R
rodriguez • solo_traveller • mx
10
2026-06-30 • via Nuitee
A
Arnoldo • solo_traveller • mx
10
Regadera con desperfecto
Pros:

La comida

Cons:

La regadera esta un poco dispersa

2026-06-29 • via Nuitee
R
rani • family_with_children • mx
10
Very good experience, will stay there again if possible.
Pros:

It was a heated pool, which was my first criteria, food was good, got a covered car parking which was included in our stay, no extra charges. Hotel was very clean. Overall nice experience and pleasant stay.

Cons:

Only coffee maker was there, no kettle for heating drinking water

2026-06-29 • via Nuitee
H
HENRY • solo_traveller • mx
10
Pros:

La ubicación excelente. Habitación amplia. Lobato y arenas comunes agradables.

2026-06-28 • via Nuitee
R
Ramon • solo_traveller • mx
10
2026-06-26 • via Nuitee
I
IVAN ULISES • family_with_children • mx
9
Cómoda y placentera!!
Pros:

La ubicación y el restaurante.

Cons:

Únicamente, tuvimos que pedir una toalla extra, la reservación fue para 3 adultos y nos dejaron dos toallas, fuera de eso, todo excelente!!!

2026-06-25 • via Nuitee
V
Velazco Hernandez • family_with_children • mx
10
BUENA ESTANCIA
Pros:

UBICACIÓN

Cons:

SERVICIO DE LOS DE LA MAÑANA

2026-06-24 • via Nuitee
J
Juan • extended_group • co
10
2026-06-23 • via Nuitee
M
Moises • extended_group • mx
8
Buen hotel, instalaciones agradables, excelente relación precio calidad, buena ubicación.
Pros:

Las instalaciones son bonitas y agradables, excelente relación precio calidad, y buena ubicación. Buen desayuno bufet.

Cons:

La recepcionista no fue la mejor, todo lo demas bien, gracias.

2026-06-23 • via Nuitee
J
Jose Manuel • solo_traveller • mx
10
2026-06-23 • via Nuitee
C
carranza • solo_traveller • es
10
Pros:

Atención, camas

Cons:

Todo bien

2026-06-23 • via Nuitee
A
Ana Karen • family_with_children • mx
9
Lugar agradable con personal muy eficiente
Pros:

La atención del personal fue excelente.

Cons:

La limpieza le hacía falta más detalles al baño.
Los elevadores no servían al momento de mi salida lo que dificultó llevar mis maletas

2026-06-23 • via Nuitee
M
Maria fernanda • couple • mx
10
2026-06-22 • via Nuitee
A
Adrian • solo_traveller • mx
10
Pros:

Agua caliente en la piscina

Cons:

El tiempo de espera en restaurante

2026-06-22 • via Nuitee
P
Paredes Salazar • solo_traveller • mx
9
Pros:

La alberca y las camas son súper cómodas.

Cons:

Que no había ventana para ventilar la habitación.

2026-06-22 • via Nuitee