Plaza Camelinas Hotel

Hotels
8.8 (2519 reviews)
Avenida 5 de Febrero Numero 28 Col La Capilla , Querétaro , MX
+52 442 192 3900

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Attentive staff
Beautiful common areas
Great food quality
Nice pool
Cons:
Old and poorly maintained rooms
Cleanliness concerns
Slow service in some areas
Limited internet capacity

Categories

Cleanliness
8.04
Some reviews mentioned cleanliness issues, particularly in the old hotel.
Service
9.71
Overall positive sentiment about staff attentiveness and service quality.
Location
9.05
The location was considered good, though some found it slightly hidden.
Room Quality
7.7
Some rooms were described as old or in need of maintenance.
Amenities
9.03
Amenities like the pool and restaurant were highlighted positively.
Value for Money
8.49
The value perception varied; some felt offerings could be better for the price.
Food and Beverage
9.04
Food quality received positive remarks, though there were some service delays.
Overall Experience
9.31
Most reviews indicated a satisfactory overall experience despite mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:49

Property Description

Luxury and Convenience at Hotel Plaza Camelinas

On-Site Dining and Parking: Indulge in delicious meals at Acuarelas Restaurant and El Sitio Bar, and enjoy the convenience of indoor valet parking during your stay.

Comfortable Accommodations: Relax in rooms furnished with dark hardwood furniture, blackout curtains, and modern amenities like cable TV, free Wi-Fi, a coffee maker, and in-room safe.

Recreation and Business Facilities: Stay active at the outdoor pool and gym, or take care of work at the business center equipped with a computer and printer.

Experience the perfect blend of luxury and convenience at Hotel Plaza Camelinas. Book now to enjoy a memorable stay in Queretaro!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that pool is warmed only on the weekends and holidays.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: QRO

Location

Guest Reviews

8.8
Based on 2519 reviews
Cleanliness: 8.04
Service: 9.71
Location: 9.05
Room Quality: 7.7
Amenities: 9.03
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 9.31
G
Geoffrey • couple • ca
7
Wifi is good if near the lobby, but too weak in my room
Pros:

Room is big and clean. Hotel is good location.

Cons:

Unstable in the room and slow.

2026-10-29 • via Nuitee
C
Castañeda • couple • mx
1
Nada sorprendente
Pros:

El staff es súper súper amable

Cons:

El cuarto olía a a caño. Había un grupo de chavos en el área del alberca venían a un congreso y nosotras estamos en la alberca y llegaron 1 con globos de agua que me imagino pensaban ponerse a jugar ahí y 2 metiéndose con ropa al chapoteadero, súper corriente. El staff no les dijo nada. Hizo que la calidad del hotel se viera pésima

2026-10-26 • via Nuitee
M
Marisol • couple • mx
10
Pros:

La atención del personal es muy eficiente y amable, la alberca estaba climatizada y era de buen tamaño, las instalaciones cómodas

Cons:

El elevador es pequeño

2026-10-26 • via Nuitee
T
Tellez Narvaez • couple • mx
9
2026-10-22 • via Nuitee
W
WILBERTH • solo_traveller • mx
9
Pros:

restaurant

2026-10-22 • via Nuitee
A
ARMANDO • family_with_children • mx
10
extraordinaria.
Pros:

la comida fue bastante buena.

2026-10-19 • via Nuitee
S
Sergio • family_with_children • mx
10
Pros:

All

Cons:

Nada

2026-10-16 • via Nuitee
E
Eduardo López Hernández • couple • mx
10
Pros:

Flexibilidad con mis necesidades. Llegué antes de la hora de Check inn y cuando tuvieron una habitación disponible me la asignaron.

2026-10-16 • via Nuitee
A
alejandra montserrat • family_with_children • mx
10
personal amable, atento a las necesidades, sin embargo la mayoria de la comida tiene un costo alto
Pros:

La piscina

Cons:

pero el costo calidad de alimentos no es tan bueno , es muy caro todo lo del menú a la carta

2026-10-15 • via Nuitee
R
Roy • couple • us
10
Great Hotel
Pros:

Great Hotel. Didn't know what to expect. I found it on Booking.com. was reasonably priced and located close to downtown. Really Great place to stay. When we go back we will stay here again.

Cons:

Nothing you were Great!

2026-10-15 • via Nuitee
E
Enrique • couple • mx
10
2026-10-14 • via Nuitee
V
VERONICA • extended_group • mx
9
todo bien
Pros:

la amabilidad del personal
los alimentos
la habitación confortable muy bien!!

Cons:

Quedé en el pasillo y el azote de la puerta del acceso es fuerte

2026-10-13 • via Nuitee
D
Diana • couple • mx
10
2026-10-12 • via Nuitee
A
Alessandro • couple • us
5
2026-10-12 • via Nuitee
C
Carlos Hernandez Mestre • couple • mx
10
Un lugar excelente para quedarse en Querétaro
Pros:

La piscina es de buen tamaño, pero el día que llegamos estaba lloviznando y solo estuve poco tiempo, hacía frío, pero el agua estaba a buena temperatura.

2026-10-12 • via Nuitee
F
Faustino David • solo_traveller • mx
10
Pros:

La atención y servicio excelente

Cons:

El costo de los alimentos muy altos

2026-10-12 • via Nuitee
I
IBARRA • solo_traveller • mx
10
Pros:

La comida del restaurante y de todo el equipo del.hotel, la atención es cálida

Cons:

Las persianas de mi habitación estaban rotas y sucias

2026-10-12 • via Nuitee
M
Mario Alejandro • solo_traveller • mx
10
2026-10-12 • via Nuitee
M
María De Los Ángeles • solo_traveller • mx
5
Agua fría en las regaderas
Pros:

El trato del personal, en general son muy amables y la alberca muy cómoda al igual que las camas

Cons:

El agua de la regadera estaba fría, y una noche salió una cucaracha chiquita y la alberca tenía mucho cloro y la habitación con poca luz, las lámparas son pequeñas y no ilumina bien.

2026-10-12 • via Nuitee
E
Edgar • family_with_children • mx
8
2026-10-11 • via Nuitee