Zorlu Grand Hotel Trabzon

Hotels
8.6 (1193 reviews)
Maras Caddesi No:9 , Trabzon , tr

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good breakfast
Cons:
Limited dining variety
Soft beds
Room design layout issues

Categories

Cleanliness
8.35
Positive mentions of cleanliness, rooms were well-maintained.
Service
9.15
Staff were exceptionally friendly and supportive.
Location
9.15
Excellent location in the heart of the square and close to everything.
Room Quality
8.45
Rooms were spacious but concerns about bed softness.
Amenities
8.15
Amenities were satisfactory, but improvements needed in dining variety.
Value for Money
8.65
Standard quality for this hotel tier.
Food and Beverage
8.15
Breakfast quality was limited, needing more variety.
Overall Experience
8.75
Overall a very positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:40

Property Description

Luxurious Accommodation with Modern Amenities
Experience a blend of traditional charm and contemporary comfort at the 5-star Zorlu Grand Hotel in the heart of Trabzon. Enjoy complimentary high-speed WiFi, satellite TV, and tastefully designed rooms featuring warm tones and wooden furnishings. Indulge in the ultimate relaxation at the health club with an indoor pool, fitness room, sauna, and hammam.

Culinary Delights for Every Palate
Treat your taste buds at the Façuna Fish Restaurant offering a variety of fresh seafood or dine in style at La Couronne D’or Restaurant for gourmet meals. Don't miss the delightful homemade cakes, cookies, and ice creams at Zorlu Grand Cafe'Z.

Explore Trabzon's Treasures
Let our tour desk help you discover the beauty of Trabzon with various sightseeing tours. With key attractions like Sumele Monastery, Uzungöl Lake, and Hagia Sophia Museum nearby, your stay at Zorlu Grand Hotel promises both luxury and convenience.

Book your stay now and elevate your Trabzon experience at Zorlu Grand Hotel!

Important information:

Please note that the name of the guest needs to correspond with the name on the credit card when booking.

Please note that between May and October, there is live music and tea time between 15:00 - 18:00 on Fridays and Saturdays at the lobby area.

Health club is closed on Mondays due to regular cleaning and maintenance activities.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TZX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 25 per person per night when using an existing bed.
    Children from 4 years old to 12 years old stay for € 25 per person per night when using an available extra bed.
    People 13 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1193 reviews
Cleanliness: 8.35
Service: 9.15
Location: 9.15
Room Quality: 8.45
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.75
H
Hikmet • couple • tr
8
2026-02-12 • via Nuitee
F
Faisal • extended_group • kw
8
2026-02-12 • via Nuitee
M
Mohammed • solo_traveller • om
10
Keep up great service
Pros:

Perfect hotel with great looby, the staff are very friendly and they upgraded our reservations to suite rooms, big thank for Mr Hasan he was very welcomed and helpful. The location in the mid of city centre

2026-02-12 • via Nuitee
A
Amnah • solo_traveller • sa
10
Pros:

All

Cons:

The outlet plug … very old

2026-02-11 • via Nuitee
A
Alihan • solo_traveller • tr
9
2026-02-08 • via Nuitee
N
nabil • couple • sa
7
Pros:

Location

Cons:

The bed was very bad and uncomfortable.

2026-01-31 • via Nuitee
B
Büşra Nur • family_with_children • tr
8
2026-01-31 • via Nuitee
T
Tamta • couple • ge
9
2026-01-24 • via Nuitee
A
Aiman • family_with_children • sa
9
Pros:

Location

Cons:

Gel dispenser in the shower not functioing

2026-01-20 • via Nuitee
M
Maryam • couple • ae
10
2026-01-20 • via Nuitee
M
Mahum • family_with_children • ae
8
2026-01-19 • via Nuitee
M
Matoug • couple • sa
10
كانت إقامة ممتعة وجميلة
Pros:

كل شي أعجبني ماعدا مراتب السرير

Cons:

مراتب السرير غير مريحة تحتاج إلى تغيير

2026-01-19 • via Nuitee
H
Hazim • family_with_children • sa
9
Amazing
2026-01-19 • via Nuitee
G
Ghazi • couple • sa
10
2026-01-19 • via Nuitee
T
Twana • family_with_children • gb
9
Pros:

location

Cons:

breakfast ti be updated

2026-01-19 • via Nuitee
H
Hussain • family_with_children • sa
10
2026-01-19 • via Nuitee
O
Omar • couple • sa
10
2026-01-19 • via Nuitee
S
Salma • couple • sa
10
اتمنى ان يكون لهالفندق فروع في جميع انحاء طرابزون وتركيا كلها
Pros:

نظافه وقمة النظافه وهدوء والموظفين قمة في الاخلاق والتعاون

Cons:

مافي شي ماعجبني كل شي عجبني وزياده وهذي ثالث مره اسكن عندهم

2026-01-19 • via Nuitee
M
Manal • couple • il
7
2026-01-15 • via Nuitee
T
Tahsin • family_with_children • tr
10
Herşey mükemmeldi, teşekkür ediyoruz..
Pros:

Personelin ilgisi ve nezaketi, kahvaltının çeşitliliği ve lezzeti, konumun mükemmelliği..

2026-01-15 • via Nuitee