Best Western Plus L'artist Hotel

Confortable hotel close to places to visit. Friendly staff

Hôtel très agréable dans une rue calme de Tours. Très agréablement surpris par le rapport qualité prix de cet établissement.

Good

It was a quick stop over night. Felt nice and safe. Overnight staff was very nice man checking us in as we got there late.

Front desk was among the worst staff I have ever encountered. Sketchy area around train station and failure to clean coffee pot from previous guests makes this a Nono for me.

Great location. It's only a couple of minutes walk away from the train station, which can be used to easily explore the Loire region. The hotel is comfortable. The rooms are light and airy and the showers are amazing.

Good hotel which I've used many times in the past. Centrally located near the train station with the centre of Tours being walkable in 20 minutes or so. Room was clean, as was bathroom. A/C worked and the wifi was sufficiently fast. I didn't take breakfast as I needed to leave early. Underground car park was cheap at 11/eur per night. However, its a bit tight if you have a big car.

Good

We had a reservation added onto the tour we were taking so we stayed two nights, the staff were great accommodating us with no confusion. The hotel was walking distance from the station and numerous restaurants. It was easy to access the routes we had to get to for our tour (in Tours)

The location is convenient for coming in by train as it's very close to the train station. It's also very walkable to nearby restaurants and shops. The staff were friendly and professional. There was a confusion at check out where they asked me to pay taxes that I was already asked to pay at check-in but when I showed him the charge on my credit card account he allowed me to not pay it even though his system did not show it was paid. They also informed me directly after check-out that I had left some jewelry there and offered to ship it to me. I was then immediately contacted by a contracted company they use for shipping to set it up and only had to pay around $40 for 2 day shipping. Overall, the room was spacious for European standards and very well designed. We enjoyed our 2 night stay here.

z

Awesome stay except we jeep smashing the bathroom shower soup holder. Gd to install a shower door too. Free croissants for teabreak too.

très bonne expérience

Charmante jeune femme à l’accueil à mon arrivée
Heureusement c’est un des seuls points positifs
Chambre ou c’est juste une fournaise impossible de régler le chauffage et la climatisation qui se déclenche toute la nuit malgré l’intervention du jeune homme à 23h qui clairement n’y connaît rien il m’a programmé la climatisation à 25….
Manque de produits de base dans la sbd pas possible pour un 4 étoiles
Chambre sur cour bruyante avec les moteurs des Clim et des résidences alentours
Pdj ok
Manque un peu plus de choix de salé notamment en fromage …

De belles qualités. Literie top.

Bel hotel avec décoration récente et agréable. Y compris pour la chambre. Situé proche gare et centre.
Entrée parking sous-sol très très étroite.
Réception pro mais sans accueil chaleureux.

Juste à côté de la gare, tranquille et les personnels agréables!

Well located, very easy to walk around. The hotel felt a little bit old, but the rooms were fine. The breakfast was good. The staff were friendly as well.

Very nice and clean Hotel, well contacted 2 mins walinh from the train station.
Staff was so helpful and welcoming, especially the reception manager, i had a small problem with my room then she directly changed it.

Very nice and accommodating front desk. We really enjoy Tours.