Best Western Plus Orillia Hotel

Hotels
Best Western Plus
8.2 (152 reviews)
440 Couchiching Point Rd, Orillia, Ontario, L3V6P8 , Orillia , CA

Children allowed
Pets allowed

Facilities

Fitness facilities
Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Express check-in/check-out
Wheelchair accessible
Elevator
Fitness facilities
Conference space
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable stay
Cons:
Cleanliness issues
Limited vegan options

Categories

Cleanliness
7.66
There were issues with cleanliness mentioned, including stains and water marks.
Service
9.13
The staff received high praise for being friendly and accommodating.
Location
8.67
The property is in a great location with access to walking trails and nearby amenities.
Room Quality
8.12
The rooms were generally clean and comfortable but some issues with beds were noted.
Amenities
7.65
Jetted tubs had maintenance issues; few vegan options were noted.
Value for Money
8.11
Some felt the price was high for the amenities provided.
Food and Beverage
7.66
Complaints about breakfast options and amenities.
Overall Experience
8.63
A generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:27

Property Description

Discover a haven of comfort at Best Western Plus Orillia Hotel, just steps away from the scenic Tudhope Park and beautiful Lake Couchiching.

Modern Accommodations
Unwind in one of our 81 well-appointed guestrooms, featuring premium bedding, refrigerators, and microwaves to make your stay convenient and enjoyable.

Dining Delights
Savor delicious Italian cuisine at Portage by the Lake, or enjoy the luxury of room service for a more private dining experience. Our full breakfasts ensure you kickstart your day right.

Exceptional Amenities
Make use of our fitness center to stay active or host a successful event in our conference space. Free parking and high-speed internet access provide ease of mind during your stay.

Your perfect getaway awaits; book your stay with us today!

Important information:

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Guest Reviews

8.2
Based on 152 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
L
Laura partner
10
Pros:

Nice Hotel ,took one star away for noisy ceiling fan that comes on with the light.

2025-10-12 via Nuitee
B
Barbara family
10
Pros:

Clean room

2025-10-12 via Nuitee
J
Jackie partner
2
Pros:

Check in slow, 2 desk clerks one goes on break right during check in time. Did not get room we booked ruined our weekend. Room wd git mediocre at best. Even hot tub in hotel closed for maintenance. Worst stay at a best western we’ve ever had.

2025-10-12 via Nuitee
T
Todd
10
Pros:

Great hotel and value clean and comfortable.

2025-09-27 via Nuitee
G
Greg and Donna partner
10
Pros:

Perfect stay - only concern was a jettted tub had mold in the jets - never thought it was a good idea to have jetted tubs in hotels as they are impossible to maintain

2025-09-27 via Nuitee
W
walter
8
Pros:

Good

2025-09-26 via Nuitee
A
Alison family
8
Pros:

Nice hotel.

2025-09-25 via Nuitee
S
Suzan
8
Pros:

Premises a little rundown. Door was broken. Key card had to be reprogrammed several times during stay. Staff was very helpful though. Lots of stains, scratches on doors, water stains on ceiling.

2025-09-21 via Nuitee
R
Randy partner
10
Pros:

Great front desk service

2025-09-19 via Nuitee
E
Erica partner
10
Pros:

The staff were incredible. Beds & showers amazing & room was super spacious. It will be our go-to hotel for our Orillia visits for now on!

2025-09-08 via Nuitee
R
Richard
8
Pros:

No remotely vegan options for breakfast.

2025-09-03 via Nuitee
C
Carrie partner
10
Pros:

N/A

2025-08-31 via Nuitee
B
Bernice partner
8
Pros:

Property in great location in Orillia, but the exit at the back of the property was dirty, coffee maker not replaced with a working one

2025-08-30 via Nuitee
S
Sandra
10
Pros:

First time staying at this property and it was great Ben at the front desk was absolutely amazing so professional, polite we were getting the shuttle to casino Rama and he made sure we got our bands he’s just great anyone at this property I came into contact was actually extremely nice and that’s a big change from some properties I’ve stayed at so way to go team and this even includes the chef he walked by me in from lobby and had a big smile and said hi and how are you today so these little things make a big difference

2025-08-29 via Nuitee
J
Jane
10
Pros:

We really enjoyed our stay there, the staff is so accommodating. The room very clean & comfortable.

2025-08-24 via Nuitee
D
Dianne partner
10
Pros:

The hotel was great, room was clean, a/c worked very well. But especially we loved Donna at the front desk. She added the specialness of the hotel. She gave us all sorts of suggestions and was friendly and wonderful! Also, we took her advice to try out the Portage restaurant on premises and LOVED it... try the appetizers, they were amazing!

2025-08-16 via Nuitee
M
Martin
2
Pros:

Fan on a/c in room was very noisy. Neither my wife and I had any sleep. Certainly was not worth the $250 we paid. Did not include breakfast either. Never returning.

2025-08-16 via Nuitee
J
Jeff
4
Pros:

Halls need carpet and paint. Beds stiff. Young lady at reception very nice. Lots of food around. Room nice other than tough mattress

2025-08-14 via Nuitee
M
Melanie
8
Pros:

Loved the walking trail right outside the building and sight seeing stops along the trail.

2025-08-12 via Nuitee
G
Glen
10
Pros:

Great stopover on the island.

2025-08-10 via Nuitee