Hawthorn Suites by Wyndham-Oakland/Alameda

Hotels
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Hawthorn Suites
8.7 (491 reviews)
1628 Webster Street , Alameda , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Inconsistent room cleaning
Limited amenities

Categories

Cleanliness
8.28
Most reviews mentioned the hotel was clean, but there were complaints about room cleaning frequency.
Service
9.05
Reviews indicated that the staff was friendly and helpful, which positively impacted service sentiment.
Location
9.29
Central location and convenient access to city areas were frequently praised.
Room Quality
8.44
Guests found the rooms comfortable and spacious, but some noted issues with cleanliness and amenities.
Amenities
8.07
Variety of amenities was lacking in some areas, with reports of low supplies and unclean toiletries.
Value for Money
8.73
The hotel was considered affordable with the level of quality provided, overall good value.
Food and Beverage
8.78
Breakfast received positive remarks, but some guests suggested improvements in food options.
Overall Experience
8.95
Many guests expressed a positive overall experience, with a likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:56

Property Description

Luxurious All-Suite Accommodations
Discover the newest all-suite hotel in the East Bay, Hawthorn Suites By Wyndham-Oakland/Alameda. Each suite offers a separate living area, TV, microwave, and refrigerator for your comfort.

Convenient Amenities
Enjoy a continental breakfast each morning and make use of the event space, business center, indoor hot tub, and fitness center during your stay.

Contemporary Elegance
Experience the hotel's contemporary style with a richly-colored lobby and luxurious suites, perfect for both business and leisure travelers.

Book your stay now at Hawthorn Suites By Wyndham-Oakland/Alameda for a truly luxurious and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 491 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.29
Room Quality: 8.44
Amenities: 8.07
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 8.95
I
Irene • couple • us
9
We look forward to coming back.
Pros:

I loved the size of the rooms. The ease of check in. The setting in middle of a business area. The comfort of the beds. It was very close to our family. I was pleased that the breakfast offered well done bacon and eggs.

Cons:

I can’t think of anything that displeased me.

2026-02-10 • via Nuitee
C
Connie • extended_group • us
10
2026-01-30 • via Nuitee
B
Beverly • couple • us
10
2026-01-21 • via Nuitee
K
Kathleen • solo_traveller • us
10
2026-01-20 • via Nuitee
T
Tahlor • family_with_children • us
10
Definitely coming back
Pros:

Breakfast was amazing staff super nice

Cons:

Nothing bad to say

2026-01-20 • via Nuitee
G
Gary • couple • us
8
Pros:

OK

Cons:

overall good accomadations

2026-01-19 • via Nuitee
C
Carol • couple • us
10
Perfect for us.
Pros:

It was sufficient. Proper temperatures. Good coffee.

Cons:

Fresh cooked scrambled eggs instead of warmed up processed servings.

2026-01-19 • via Nuitee
C
Carolyn • solo_traveller • us
5
2026-01-19 • via Nuitee
L
Lorne • couple • us
10
2026-01-19 • via Nuitee
T
Theodore • extended_group • us
8
2026-01-19 • via Nuitee
T
Todd • couple • us
9
Good location.
Pros:

Location was near all the area restaurants.

Cons:

Very overpriced for the condition and level of finish. TV in the bedroom area did not have 2 network channels that had the NFL playoff games on over the weekend. How does a TV with 40 channels not get 2 free ones programmed into it?

Smell in hallway on 3rd floor was musty and bad. For 3 nights there was a stool and co e and bucket in hallway with a damaged ceiling tile where a pipe had leaked. Call a plumber, fix the leak, dry out the damp carpet and replace the 1 ceiling tile. Use the $200 a night room charge and it’s all paid for with a 2 hour service call.

2026-01-13 • via Nuitee
L
Lilia • couple • us
10
2026-01-06 • via Nuitee
R
Roanna • family_with_children • nl
9
2026-01-01 • via Nuitee
R
Ruslan • couple • us
8
2025-12-30 • via Nuitee
S
Sahakyan • couple • us
10
2025-12-30 • via Nuitee
M
Mary • couple • us
10
Great place to stay in Alameda!
Pros:

Always clean, friendly and comfortable

2025-12-24 • via Nuitee
徐林 • family_with_children • cn
8
满意
Pros:

有停车场，服务人员很好

2025-12-07 • via Nuitee
D
Don • couple • ca
7
I would definitely recommend this hotel if you want to stay in Alameda.
Pros:

It’s central and has safe parking.

Cons:

You can walk to local shops & restaurants.

2025-12-07 • via Nuitee
Y
Yanci • family_with_children • us
6
2025-12-04 • via Nuitee
D
Dennis • couple • us
10
2025-11-24 • via Nuitee