Hawthorn Suites by Wyndham-Oakland/Alameda

Hotels
•
Hawthorn Suites
8.6 (398 reviews)
1628 Webster Street , Alameda , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location (near restaurants, ferry, airport, attractions)
Friendly and helpful staff
Clean rooms and well maintained
Good, convenient breakfast
Ample/free parking
Comfortable rooms with separate sitting areas
Well-equipped gym
Hot tub/relaxing amenity
Cons:
Uncomfortable/thick pillows
Some dated/old or run-down elements
No pool
Occasional marijuana smell in halls/rooms
Gym carpet odor
Awkward room layouts/ground-floor privacy issues
Some staff slow or unmotivated at times
Perceived as pricey by some guests

Categories

Cleanliness
8.3
Generally described as clean in multiple reviews (clean rooms, well maintained); some negatives noted (gym/carpet odor, occasional marijuana smell in halls, jacuzzi irritation) so slightly reduced from perfect.
Service
9
Staff repeatedly described as friendly, helpful and welcoming in several reviews; one review mentioned staff a bit unmotivated or slow at times, but overall service sentiment is strongly positive.
Location
9.4
Location is consistently praised (close to restaurants, airport, ferry, farmers market, walking distance to family/attractions); clear strong positive impact on stays.
Room Quality
7.6
Mixed feedback: rooms are a good size with separate sitting areas but several guests noted awkward layouts, dark first-floor rooms, dated elements, uncomfortable/thick pillows and some beds not very comfy.
Amenities
8.2
Amenities generally useful (free parking, breakfast, hot tub, well-equipped gym, vending/ice machines); negatives include no pool and gym carpet odor and a jacuzzi that irritated one guest's eyes.
Value for Money
7.5
Mixed to negative on value: one reviewer called it 'too expensive' and noted the property is somewhat old/run down, while others felt comfortable and satisfied for their needs.
Food and Beverage
9
Breakfast repeatedly described as good or better than expected and convenient; multiple guests called out liking the breakfast offerings.
Overall Experience
9.8
Overall sentiment is very positive—many guests reported enjoyable, comfortable stays, would return or make this their go-to hotel; negatives were minor relative to overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Luxurious All-Suite Accommodations
Discover the newest all-suite hotel in the East Bay, Hawthorn Suites By Wyndham-Oakland/Alameda. Each suite offers a separate living area, TV, microwave, and refrigerator for your comfort.

Convenient Amenities
Enjoy a continental breakfast each morning and make use of the event space, business center, indoor hot tub, and fitness center during your stay.

Contemporary Elegance
Experience the hotel's contemporary style with a richly-colored lobby and luxurious suites, perfect for both business and leisure travelers.

Book your stay now at Hawthorn Suites By Wyndham-Oakland/Alameda for a truly luxurious and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAK

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 398 reviews
Cleanliness: 8.3
Service: 9
Location: 9.4
Room Quality: 7.6
Amenities: 8.2
Value for Money: 7.5
Food and Beverage: 9
Overall Experience: 9.8
R
Ronald • couple • us
10
2026-10-31 • via Nuitee
J
James • couple • us
8
Pros:

Best Botel in Alameda

2026-10-27 • via Nuitee
G
Gary • solo_traveller • us
8
2026-10-24 • via Nuitee
W
Wayne • couple • gb
10
2026-10-22 • via Nuitee
G
Gwendolyn • family_with_children • us
10
The location is great, I enjoyed my stay and will be back.
Pros:

Friendly, clean,

Cons:

Bed not so comfy

2026-10-15 • via Nuitee
L
Linn • solo_traveller • us
8
It was very nice for what I needed — a place to sleep and shower while visiting family.
Pros:

Breakfast was better than expected. I picked up a few basics like plain yogurt for my mini fridge, but expected that would be necessary. The location was convenient for me. I walked to my destination each morning and was generally driven back to the hotel in the evening.

Cons:

The layout of the suite was awkward. The sitting area was very dark and the light from the light fixture had an unattractive blue tone. I couldn’t open the curtains for natural light because the room was on the first floor and faced the parking lot. Which was full of cars. Even a crack in the curtains felt like a violation of my privacy. So a bit of a dungeon. But I spent little time in my room. I would not have wanted to work in it.

2026-10-09 • via Nuitee
R
Randy • family_with_children • us
8
Great place overall. We went to and Alameda Antiques Faire and the hotel was near the area making fo
Pros:

Liked the breakfast a lot.

Cons:

Larger parking lot.

2026-10-07 • via Nuitee
M
Maricela • solo_traveller • us
6
Too expensive
Pros:

Location close to where I needed to be

Cons:

It’s old and run down

2026-10-07 • via Nuitee
S
Scott • couple • us
8
Really good stay in the heart of Alameda
Pros:

The rooms are good size with a separate, small seating area. The location is excellent and there is ample free parking which is important in Alameda. It was clean and the staff were friendly.

Cons:

Some things are starting to be a little dated, but there was nothing about the property that I didn’t like.

2026-09-14 • via Nuitee
S
sylvia • family_with_children • de
9
2026-09-12 • via Nuitee
A
Aden • couple • us
1
2026-09-12 • via Nuitee
D
Dollyjane • couple • us
10
My stay here was great
Pros:

Location was good. I felt safe and welcomed. Complimentary breakfast was good and convenient. Staff were friendly and helpful.

Cons:

N/A

2026-09-10 • via Nuitee
A
Anne Marjorie • extended_group • us
10
2026-09-06 • via Nuitee
C
Christina • family_with_children • gb
9
Overall, I had an enjoyable and comfortable stay.
Pros:

I enjoyed the friendly atmosphere and the helpful staff throughout my stay. The accommodation was comfortable, clean, and well maintained, which made the experience very pleasant.

Cons:

There was no swimming pool, but the hot tub was cosy and great for relaxing. Staff could be somtime slow in responding to room service.

2026-09-01 • via Nuitee
V
Viktor • solo_traveller • de
7
Pros:

Die Lage ist gut.schräg gegenüber ist ein Einkaufsladen, 1 Std. Zu Fuß Fähre zu San Francisco

Cons:

Das Personal etwas unmotiviert, normalerweise grüßen die Amerikaner immer sehr freundlich, hier irgendwie unglücklich..

Gym ist super ausgestattet aber der Teppich hat leider so einen Gestank hinterlassen, man wollte dort einfach weg. Schade.

Es gibt keinen Pool, dafür aber einen ganz tollen sauberen Wirlpool.

2026-08-24 • via Nuitee
C
Carolyn • couple • us
8
2026-08-22 • via Nuitee
M
Michael • couple • us
9
Convenient and comfortable stay
Pros:

Close to restaurants and the airport.

Cons:

Everything was good.

2026-08-20 • via Nuitee
P
Petrachi • solo_traveller • it
8
Pros:

Hotel buono ottimo per un soggiorno a San Francisco. Ottima posizione

Cons:

Nulla da segnalare

2026-08-16 • via Nuitee
B
Brenda • solo_traveller • us
10
Great stay I will be back
Pros:

Great location close to restaurants. Breakfast was great. Staff was great

2026-08-15 • via Nuitee
M
Matthias • family_with_children • at
8
2026-08-14 • via Nuitee