Hawthorn Suites by Wyndham-Oakland/Alameda

Hotels
Hawthorn Suites
8.7 (518 reviews)
1628 Webster Street , Alameda , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Inconsistent room cleaning
Limited amenities

Categories

Cleanliness
8.28
Most reviews mentioned the hotel was clean, but there were complaints about room cleaning frequency.
Service
9.05
Reviews indicated that the staff was friendly and helpful, which positively impacted service sentiment.
Location
9.29
Central location and convenient access to city areas were frequently praised.
Room Quality
8.44
Guests found the rooms comfortable and spacious, but some noted issues with cleanliness and amenities.
Amenities
8.07
Variety of amenities was lacking in some areas, with reports of low supplies and unclean toiletries.
Value for Money
8.73
The hotel was considered affordable with the level of quality provided, overall good value.
Food and Beverage
8.78
Breakfast received positive remarks, but some guests suggested improvements in food options.
Overall Experience
8.95
Many guests expressed a positive overall experience, with a likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:56

Property Description

Luxurious All-Suite Accommodations
Discover the newest all-suite hotel in the East Bay, Hawthorn Suites By Wyndham-Oakland/Alameda. Each suite offers a separate living area, TV, microwave, and refrigerator for your comfort.

Convenient Amenities
Enjoy a continental breakfast each morning and make use of the event space, business center, indoor hot tub, and fitness center during your stay.

Contemporary Elegance
Experience the hotel's contemporary style with a richly-colored lobby and luxurious suites, perfect for both business and leisure travelers.

Book your stay now at Hawthorn Suites By Wyndham-Oakland/Alameda for a truly luxurious and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 518 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.29
Room Quality: 8.44
Amenities: 8.07
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 8.95
L
Laura solo_traveller us
7
Pros:

Great location for us, visiting family who live within walking distance. Plenty of restaurants close, and the Farmers Market right around the corner was a nice bonus. Nice large room with separate sitting area. Pretty good breakfast with hot and cold choices.

Cons:

Thick, hard, uncomfortable pillows. Many hotels have several sizes or types of pillows. These were all the same and very uncomfortable. Constant marijuana smell in the halls and occasionally it came into our room we assume from a neighboring room.

2026-07-17 via Nuitee
N
Nancy couple us
10
Pros:

Great location, great staff, great breakfast and clean rooms.

2026-07-15 via Nuitee
J
James couple us
9
2026-07-03 via Nuitee
A
A solo_traveller us
8
2026-07-02 via Nuitee
O
Orellana couple us
9
Perfect for a quick stop work trip where quiet sleep and a hot shower were key
Pros:

Clean easy parking

Cons:

Unclear if the parking would be safe (it was)-

2026-06-29 via Nuitee
S
Sally couple us
9
2026-06-26 via Nuitee
L
Lisa solo_traveller us
10
I enjoyed my stay. Staff was courteous and helpful. Walked everywhere from hotel.
Pros:

Clean. Convenient facilities. Good central location

Cons:

All good

2026-06-25 via Nuitee
M
Moreno solo_traveller us
8
Pros:

Estuvo bien,personal amable,desayuno bien.

2026-06-24 via Nuitee
J
Jaffa solo_traveller us
8
It was OK.
Pros:

The room was simple but included everything I needed.

Cons:

I would have wanted more bars at the bathtub wall.

2026-06-17 via Nuitee
C
Caroline solo_traveller ie
10
Pros:

Great location. Lots of restaurants and bars. Comfortable bed .

Cons:

Everything good

2026-06-15 via Nuitee
N
Nathalie couple gp
9
Pros:

La situation géographique

2026-06-14 via Nuitee
M
Maricela couple us
5
Horrible pillows, no water bottle in room, practice fire alarm at 8:00 that I was not told
Cons:

Pillows are horrible

2026-05-31 via Nuitee
A
Andrea extended_group us
9
2026-05-03 via Nuitee
M
Michael couple us
8
Lovely stay. Great bed.
Pros:

Location. Cleanliness.

Cons:

Price. Needs some cosmetic updating. Little stuff but looked a bit beat up around some moldings, especially in bathroom.
Still nice though.

2026-04-21 via Nuitee
H
Herman solo_traveller us
9
2026-04-20 via Nuitee
couple us
8
2026-04-03 via Nuitee
T
Takneeca couple us
6
Just a quick college visit
Pros:

Great hotel. Small but clean. Loved my suit and the fact that it separated swelling soace from living
Really hard to find a unique room as so. Everyone was polite and parking was safe and secure.

Cons:

I didn't particularly like the breakfast. They gave variety but not enough hot food only egg and sausage. I was expecting at least bacon and potatoes I stayed two days and the breakfast was tired.

2026-04-02 via Nuitee
M
M family_with_children us
8
Pros:

Convenient location, parking, room size and layout

Cons:

Staff was meh, special requests for extra towels were not met, room was clean, outside area near front entrance had bugs flying around

2026-04-02 via Nuitee
D
David family_with_children us
8
Pros:

Clean, nice area and easy in and out

2026-03-30 via Nuitee
A
Alexander couple de
9
Gutes Hotel
Pros:

Nette Mitarbeiter. Das Zimmer war sehr komfortabel und sauber. Das Frühstücksbuffet war ausreichend und lecker.

2026-03-26 via Nuitee