Hawthorn Suites by Wyndham-Oakland/Alameda

Hotels
Hawthorn Suites
8.7 (530 reviews)
1628 Webster Street , Alameda , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Inconsistent room cleaning
Limited amenities

Categories

Cleanliness
8.28
Most reviews mentioned the hotel was clean, but there were complaints about room cleaning frequency.
Service
9.05
Reviews indicated that the staff was friendly and helpful, which positively impacted service sentiment.
Location
9.29
Central location and convenient access to city areas were frequently praised.
Room Quality
8.44
Guests found the rooms comfortable and spacious, but some noted issues with cleanliness and amenities.
Amenities
8.07
Variety of amenities was lacking in some areas, with reports of low supplies and unclean toiletries.
Value for Money
8.73
The hotel was considered affordable with the level of quality provided, overall good value.
Food and Beverage
8.78
Breakfast received positive remarks, but some guests suggested improvements in food options.
Overall Experience
8.95
Many guests expressed a positive overall experience, with a likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:56

Property Description

Luxurious All-Suite Accommodations
Discover the newest all-suite hotel in the East Bay, Hawthorn Suites By Wyndham-Oakland/Alameda. Each suite offers a separate living area, TV, microwave, and refrigerator for your comfort.

Convenient Amenities
Enjoy a continental breakfast each morning and make use of the event space, business center, indoor hot tub, and fitness center during your stay.

Contemporary Elegance
Experience the hotel's contemporary style with a richly-colored lobby and luxurious suites, perfect for both business and leisure travelers.

Book your stay now at Hawthorn Suites By Wyndham-Oakland/Alameda for a truly luxurious and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAK

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 530 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.29
Room Quality: 8.44
Amenities: 8.07
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 8.95
C
Carolyn couple us
8
2026-08-22 via Nuitee
M
Michael couple us
9
Convenient and comfortable stay
Pros:

Close to restaurants and the airport.

Cons:

Everything was good.

2026-08-20 via Nuitee
P
Petrachi solo_traveller it
8
Pros:

Hotel buono ottimo per un soggiorno a San Francisco. Ottima posizione

Cons:

Nulla da segnalare

2026-08-16 via Nuitee
B
Brenda solo_traveller us
10
Great stay I will be back
Pros:

Great location close to restaurants. Breakfast was great. Staff was great

2026-08-15 via Nuitee
M
Matthias family_with_children at
8
2026-08-14 via Nuitee
M
myriam solo_traveller us
10
Pros:

I like the location and the service was very good

Cons:

There was nothing I didn't like.

2026-08-13 via Nuitee
S
Shiradel Joy family_with_children us
8
2026-08-11 via Nuitee
J
James solo_traveller us
8
2026-08-11 via Nuitee
C
Chukwuma solo_traveller gb
9
Pros:

Clean rooms. Nice breakfast

Cons:

Nothing

2026-08-10 via Nuitee
P
Penny couple us
9
Comfortable, clean, will be my “go to” hotel when staying in that area.
Pros:

Centrally located, clean, friendly staff, well stocked vending machines,smoking area, close ice machines

Cons:

Sitting in the jacuzzi made my eyes burn.
The pillows were too big, wouldn’t flatten out. Maybe offer a couple of different firmness of pillows

2026-08-06 via Nuitee
R
Ruth solo_traveller us
6
2026-08-02 via Nuitee
M
Matthew solo_traveller us
7
2026-07-25 via Nuitee
M
michiel solo_traveller nl
8
Good
Pros:

.

Cons:

.

2026-07-19 via Nuitee
L
Laura solo_traveller us
7
Pros:

Great location for us, visiting family who live within walking distance. Plenty of restaurants close, and the Farmers Market right around the corner was a nice bonus. Nice large room with separate sitting area. Pretty good breakfast with hot and cold choices.

Cons:

Thick, hard, uncomfortable pillows. Many hotels have several sizes or types of pillows. These were all the same and very uncomfortable. Constant marijuana smell in the halls and occasionally it came into our room we assume from a neighboring room.

2026-07-17 via Nuitee
N
Nancy couple us
10
Pros:

Great location, great staff, great breakfast and clean rooms.

2026-07-15 via Nuitee
J
James couple us
9
2026-07-03 via Nuitee
A
A solo_traveller us
8
2026-07-02 via Nuitee
O
Orellana couple us
9
Perfect for a quick stop work trip where quiet sleep and a hot shower were key
Pros:

Clean easy parking

Cons:

Unclear if the parking would be safe (it was)-

2026-06-29 via Nuitee
S
Sally couple us
9
2026-06-26 via Nuitee
L
Lisa solo_traveller us
10
I enjoyed my stay. Staff was courteous and helpful. Walked everywhere from hotel.
Pros:

Clean. Convenient facilities. Good central location

Cons:

All good

2026-06-25 via Nuitee