Hawthorn Suites by Wyndham-Oakland/Alameda

Hotels
Hawthorn Suites
8.7 (499 reviews)
1628 Webster Street , Alameda , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Inconsistent room cleaning
Limited amenities

Categories

Cleanliness
8.28
Most reviews mentioned the hotel was clean, but there were complaints about room cleaning frequency.
Service
9.05
Reviews indicated that the staff was friendly and helpful, which positively impacted service sentiment.
Location
9.29
Central location and convenient access to city areas were frequently praised.
Room Quality
8.44
Guests found the rooms comfortable and spacious, but some noted issues with cleanliness and amenities.
Amenities
8.07
Variety of amenities was lacking in some areas, with reports of low supplies and unclean toiletries.
Value for Money
8.73
The hotel was considered affordable with the level of quality provided, overall good value.
Food and Beverage
8.78
Breakfast received positive remarks, but some guests suggested improvements in food options.
Overall Experience
8.95
Many guests expressed a positive overall experience, with a likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:56

Property Description

Luxurious All-Suite Accommodations
Discover the newest all-suite hotel in the East Bay, Hawthorn Suites By Wyndham-Oakland/Alameda. Each suite offers a separate living area, TV, microwave, and refrigerator for your comfort.

Convenient Amenities
Enjoy a continental breakfast each morning and make use of the event space, business center, indoor hot tub, and fitness center during your stay.

Contemporary Elegance
Experience the hotel's contemporary style with a richly-colored lobby and luxurious suites, perfect for both business and leisure travelers.

Book your stay now at Hawthorn Suites By Wyndham-Oakland/Alameda for a truly luxurious and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 499 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.29
Room Quality: 8.44
Amenities: 8.07
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 8.95
couple us
8
2026-04-03 via Nuitee
M
M family_with_children us
8
Pros:

Convenient location, parking, room size and layout

Cons:

Staff was meh, special requests for extra towels were not met, room was clean, outside area near front entrance had bugs flying around

2026-04-02 via Nuitee
T
Takneeca couple us
6
Just a quick college visit
Pros:

Great hotel. Small but clean. Loved my suit and the fact that it separated swelling soace from living
Really hard to find a unique room as so. Everyone was polite and parking was safe and secure.

Cons:

I didn't particularly like the breakfast. They gave variety but not enough hot food only egg and sausage. I was expecting at least bacon and potatoes I stayed two days and the breakfast was tired.

2026-04-02 via Nuitee
D
David family_with_children us
8
Pros:

Clean, nice area and easy in and out

2026-03-30 via Nuitee
A
Alexander couple de
9
Gutes Hotel
Pros:

Nette Mitarbeiter. Das Zimmer war sehr komfortabel und sauber. Das Frühstücksbuffet war ausreichend und lecker.

2026-03-26 via Nuitee
Y
Yaritza family_with_children us
8
2026-03-19 via Nuitee
K
Kaj family_with_children fi
8
2026-03-14 via Nuitee
E
Elizabeth couple us
7
Pros:

Simple and easy. Complimentary breakfast.

Cons:

My room smelled like bug spray.

2026-03-12 via Nuitee
A
Alex couple us
6
Hotel four, beds impossible
Pros:

Location. Facility. Even room

Cons:

But the bed.. impossible. Was going to stay six nights, but left after 3. My back!!! Mattress way way way too soft. Not for sleeping!!

2026-03-09 via Nuitee
G
graham couple au
9
Couldn't be more comfortable.
Pros:

Overall experience.
Great rooms with exceptional room.Adequate free breakfast.

Cons:

Only real complaint is that from previous stay and this stay the hotel promoted available dry cleaning and laundry as long as presented to desk before 9am (and would be returned by 7.30 pm same day.
Was a little taken back that on several attempts was advised this hotel had no such service.Strange as my information was from laundry form and bag in room. Even more annoying was that taking laundry outside hotel a 4 day wait was experienced.

2026-03-07 via Nuitee
S
Shay solo_traveller ca
9
2026-03-06 via Nuitee
A
Alex couple us
5
2026-03-04 via Nuitee
G
graham couple au
9
Extremely comfortable suite room.could ‘nt expect better.
Pros:

Room size was well above expectations.

Cons:

A lttle surprised that there was no daily room service but did it really matter?

2026-03-01 via Nuitee
I
Irene couple us
9
We look forward to coming back.
Pros:

I loved the size of the rooms. The ease of check in. The setting in middle of a business area. The comfort of the beds. It was very close to our family. I was pleased that the breakfast offered well done bacon and eggs.

Cons:

I can’t think of anything that displeased me.

2026-02-10 via Nuitee
C
Connie extended_group us
10
2026-01-30 via Nuitee
B
Beverly couple us
10
2026-01-21 via Nuitee
K
Kathleen solo_traveller us
10
2026-01-20 via Nuitee
T
Tahlor family_with_children us
10
Definitely coming back
Pros:

Breakfast was amazing staff super nice

Cons:

Nothing bad to say

2026-01-20 via Nuitee
G
Gary couple us
8
Pros:

OK

Cons:

overall good accomadations

2026-01-19 via Nuitee
C
Carol couple us
10
Perfect for us.
Pros:

It was sufficient. Proper temperatures. Good coffee.

Cons:

Fresh cooked scrambled eggs instead of warmed up processed servings.

2026-01-19 via Nuitee