Rosedon Hotel

Amazing stay and great customer service. Would absolutely return for another stay!

My party and I truly enjoyed our stay at Rosedon. The people at the front desk were amazing. Shoutout to Tia Marie/ Maria - she’s such a pleasant person and went above and beyond during our check in and the entirety of the stay.

We stayed three nights in mid-August 2025 to celebrate our 25th Anniversary. I am not sure which was better, the hotel staff or the property. Both were superb!

The breakfasts were excellent. So too was the on-site pizza restaurant.

Loved this garden style hotel. Close to everything except the beach which was a 1.5 mile walk. Service was good except breakfast servers were a bit slow and with a 17% built in gratuity I was expecting more.

The room was fantastic and the cleanliness up to anyone's standards. I have neither a criticism nor a suggestion for improvement.

The location was perfect, close to Hamilton buses, ferry and restaurants.
The hotel is charming but there is nowhere to walk or sit (like a lobby), mainly outdoors.
Overall we liked the hotel but there is definitely room for improvement, especially considering the price.
There was almost never anyone at reception. The text messaging system was left unanswered. We are not demanding ppl at all but we were lacking some basics very often, which shouldn't be.
They are supposed to provide complimentary water. We stayed 1 week and had our room done 3 times but they almost never replenished water and when we asked for some, it was always hard to find. They also never provided hand towels! We had to ask each time (thankfully we reuse the same towels a couple of days), otherwise this would have been so painful.
The room cleaning was inconsistent. Some put a liner bag in the trash, others didnt.
In the beginning we had no sheet under the comforter, one day someone added a sheet. One time they put a regular sheet on the mattress instead of a fitted sheet and it kept coming out all night.
Check in felt rushed with minimal info provided.
Need a better tea selection in the rooms (only English breakfast).
We ordered Clarabell pizza and the hotel was supposed to call us when it was ready but they didn't so we ended up with a cold pizza.
Overall it was missing that sense of belonging/warmth. We appreciated the afternoon snacks in the dome which came as a surprise since no one toldus atcheckin

I like that the staff were polite and easy to communicate with. I placed and order for food with front desk staff and everything was perfect with the order.

The property was beautiful and staff was beyond professional! Makayla was a true professional between her hospitality and knowledge of Bermuda! She made our stay exceptional.

Very pleasant place with terrific staff. Everything was first rate!

Beautiful property with friendly and courteous staff; multiple dining options.

This was an amazing experience. Loved the Hotel and the staff went above and beyond to make sure my stay was amazing. Makayla was incredible, she really makes you feel at home!

It has been a lovely stay at this boutique hotel. We were very happy to have chosen the Rosedon.

Beautiful setting, exceptional service, nice room - I could go on! It was an absolutely wonderful place to stay while in Bermuda.

Beautiful historic hotel in downtown Hamilton. Service is outstanding. Everyone extremely friendly and helpful. Parts of the grounds are under renovation.

The room was wet and had heavy smell, while costing 430+ USD a night. I stayed at grotto as well, which is much better than this.

This was the first hurricane that I had ever experienced and I was so thankful to be at the Rosedon during the storm. They were fabulous at keeping us informed and didn’t waste a minute to start cleanup and make sure that we were all comfortable after Humberto left the island. This is about my 12th day at the Rosedon and I am headed back again in a couple weeks. Fabulous hotel with amazing people.

It was just a very pleasant stay with a very friendly staff ready to help make it more so.

Excellent personal service. When they made an arrangement which fell through they even refunded the cab fare.

They made our 39th Anniversary Perfect. The location was great. The staff was just wonderful. I loved everything about the hotel. We got just what we wanted. A Relaxed 5 days of feeling pampered. Highly recommend.

Amazing stay. The staff was very friendly. The room was very clean. I enjoyed my stay and will stay there again.