Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG

Hotels
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Holiday Inn Express
8.8 (351 reviews)
12505 Innovation Way , Alpharetta , us
+1 678-339-0505

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Friendly staff
Clean facilities
Great location
Spacious rooms
Comfortable beds
Cons:
Maintenance issues
Small bathrooms
Limited breakfast options
Some amenities not functional

Categories

Cleanliness
8.84
Facility was nice and clean, but some issues with maintenance reported.
Service
9.31
Staff was very friendly and accommodating, though there were issues with maintenance responsiveness.
Location
9.35
Great location with easy access to nearby shops.
Room Quality
8.3
Room was spacious, but had issues with bathroom size and amenities.
Amenities
8.83
Renovated rooms and nice amenities, but breakfast options were lacking.
Value for Money
8.79
Overall good value, but could improve in maintenance and breakfast quality.
Food and Beverage
7.84
Breakfast wasn't the best with limited options and some items frequently out.
Overall Experience
9.11
Overall enjoyed the stay, with intentions to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:07

Property Description

Modern Accommodations with Kitchen Facilities:
Experience comfort and convenience in our Alpharetta hotel rooms equipped with kitchen facilities, iPod docking stations, and flat-screen TVs.

On-Site Amenities for Relaxation and Convenience:
Enjoy our large fitness centre, seasonal outdoor pool, grab-and-go breakfast, and 24-hour market and front desk for a stress-free stay.

Convenient Location with Easy Access to Attractions:
Located just 10 minutes from popular attractions like North Point Mall and Andretti Indoor Karting and Games, our hotel offers easy access to entertainment options. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.8
Based on 351 reviews
Cleanliness: 8.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 9.11
J
Joshua • solo_traveller • us
8
2026-08-17 • via Nuitee
J
Jessica • solo_traveller • us
8
2026-08-16 • via Nuitee
J
James • couple • us
9
Concert weekend stay.
Pros:

Was a short drive to Ameris Bank, short walk to Starbucks. Breakfast was hot and good. Pool was nice

Cons:

No complaints

2026-08-03 • via Nuitee
F
Forehand • solo_traveller • us
10
Pros:

Great location, Clean room, great value!

2026-07-17 • via Nuitee
S
shanmugasundaram • couple • us
10
2026-07-11 • via Nuitee
P
Pam • family_with_children • us
10
awesome and affordable
Pros:

cleanliness

Cons:

nothing

2026-07-03 • via Nuitee
Y
Yi • solo_traveller • us
5
2026-07-01 • via Nuitee
T
Teresa • couple • us
5
Decent, nice staff, clean as possible.
Pros:

Staff were nice. Breakfast was good. Free coffee 24/7. Ice machine broken on our floor but staff brought us ice.

Cons:

Room never got cold at night. Bathroom had old smell & needed updated on 3rd floor. Was moved because room on 1st floor the window blind would not go down. Mattress was okay but not great. No phone in our room to call front desk.

2026-06-20 • via Nuitee
D
Darren • extended_group • gb
10
2026-06-14 • via Nuitee
C
Catherine • couple • us
7
2026-05-29 • via Nuitee
A
Awatef • family_with_children • us
6
Hotel remodling
Pros:

Clean room and comfy bed. The staff was friendly, location was ok, nothing special. There was a fridge and small couch.

Cons:

The breakfast was awful! They did not have all the items they said they would have. It was missing turkey sausage, bacon and pancakes. They are remodeling the hotel and the room they served it in you couldn’t even move in it. The parking lot was small and we almost couldn’t find parking both evenings. The bathrooms were to small and the elevators are so dirty.

2026-05-28 • via Nuitee
J
Joshua • couple • us
10
2026-05-27 • via Nuitee
O
Orady • couple • us
3
Love the place because it's close to everything
Pros:

The breakfast was good except it was missing many fruits juice

Cons:

Missing fruit juice 🧃

2026-05-26 • via Nuitee
R
Richard • couple • us
8
2026-05-25 • via Nuitee
W
William • family_with_children • us
8
2026-05-25 • via Nuitee
W
William • couple • us
8
Their rooms are spacious, you have space to move around and not just stuck to a bed
Pros:

Spacious our rooms

Cons:

At time doing construction and pancake machine they never had enough mix to go in

2026-05-25 • via Nuitee
M
Michael • solo_traveller • us
8
2026-05-22 • via Nuitee
S
Santos • couple • us
9
2026-05-21 • via Nuitee
R
Robin • couple • us
6
Ok But not as good as other Holiday ends we have stay at
Pros:

Had littlest no soap. No tissue no coffee in the room

2026-05-12 • via Nuitee
D
Daniel • family_with_children • us
5
Probably nice if not torn apart for construction.
Pros:

The room was clean and relatively nice.

Cons:

The property is under construction and no warning was given before hand about all the noise, dust, disruption to entering and exiting, workers, etc.

2026-05-08 • via Nuitee