Hampton Inn & Suites Ann Arbor West

Hotels
•
Hampton Inn
8.2 (374 reviews)
2910 Jackson Avenue , Ann Arbor , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good breakfast variety
Cons:
Cleanliness issues
Hot tub not functioning initially
Some amenities lacking

Categories

Cleanliness
7.66
Some issues with cleanliness mentioned, including dirty shower and room on check-in.
Service
8.63
Staff were friendly and responsive to issues, providing assistance when necessary.
Location
8.67
Convenient location near highway, restaurants, and shopping.
Room Quality
8.12
Rooms were generally comfortable, with some issues noted like unclean bathrooms.
Amenities
8.15
Breakfast selection was good but some expected amenities were not fully functional.
Value for Money
7.61
Some guests felt it was overpriced for the quality received.
Food and Beverage
8.16
Good variety of food items at breakfast, though some improvement needed.
Overall Experience
8.63
Overall, a pleasant stay with some minor issues affecting the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:17

Property Description

Convenient Location

Located just a short distance from popular attractions like the Ann Arbor Hands-On Museum and Hill Auditorium, Hampton Inn & Suites Ann Arbor West offers a convenient base for exploring the city.

Comfortable Accommodation

Experience comfort and convenience in our air-conditioned rooms equipped with modern amenities such as a flat-screen TV, a desk, and a private bathroom. Stay connected with complimentary WiFi during your stay.

Exceptional Service

Our dedicated staff at the 24-hour front desk are always ready to assist you with any inquiries or requests, ensuring a pleasant and hassle-free stay.

Experience the perfect blend of comfort and convenience at Hampton Inn & Suites Ann Arbor West. Book your stay now and make unforgettable memories in Ann Arbor!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 374 reviews
Cleanliness: 7.66
Service: 8.63
Location: 8.67
Room Quality: 8.12
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 8.63
S
Shane • family_with_children • us
10
Pros:

Perfect location to explore Ann Arbor.

2026-04-08 • via Nuitee
K
Kim • family_with_children • us
7
Great staff and room. Nice to our grandkids. Wonderful pool and hot tub. No hot coffee in pm
Pros:

Breakfast was ok.

Cons:

Better fruit choices for grandkids

2026-03-26 • via Nuitee
K
kamlesh • extended_group • ca
8
Fair enough.
Cons:

Was not clean floor in side and outside also Air conditioning/heating unit has lots of dirt inside frame.

2026-03-23 • via Nuitee
S
Sabrina • solo_traveller • us
4
Not a goodie value
Pros:

Check in and check out was easy. Staff were friendly

Cons:

Hair in the bathroom shower. Loud from the construction and traffic outside. For 200$ a night, I would have thought there would be body soap and hair conditioner and there was not. Not worth 200$ at all.

2026-03-22 • via Nuitee
M
Miranda • solo_traveller • us
9
2026-03-17 • via Nuitee
F
Frances • solo_traveller • us
8
2026-03-14 • via Nuitee
L
lindy • solo_traveller • us
7
Great location and staff, would definitely stay again!
Pros:

Great staff, free water, nice space, fridge and microwave

Cons:

I think it’s being fixed, but there was pretty severe water damage in the bathroom, didn’t affect the functionality of the space, but it was noticeable.

2026-03-13 • via Nuitee
W
William • solo_traveller • us
7
Functional
Pros:

meh

Cons:

I was not recognized as a Hilton Honors member. When I indicated that I was, the clerk said "I know." She did not offer water of a snack. Wen I asked about those, she said "water is in the refrigerator" I wasn't sure if I was expected to obtain it myself, so I asked, She said no, and got it for me. but she never smiled and she did not offer a snack. It was a cold interaction. I wondered if my booking the reservation through Booking.com instead of Hilton.com affected the way I was treated.

2026-03-12 • via Nuitee
C
Christine Hiser • couple • us
9
Pros:

Everything

Cons:

Nothing

2026-03-12 • via Nuitee
M
Margaret • solo_traveller • us
6
2026-01-29 • via Nuitee
M
michele • extended_group • us
10
2026-01-28 • via Nuitee
A
anna • family_with_children • pl
10
Great place
2026-01-26 • via Nuitee
S
Solmonson • couple • us
10
2026-01-25 • via Nuitee
D
Denise • couple • us
8
2026-01-20 • via Nuitee
M
Muhammad • couple • ca
9
We enjoyed our stay
Pros:

The breakfast was good with variety of hot and cold items. We liked the cleanliness and the time window for breakfast was quite good. The room was great and furniture was comfortable. Staff was very friendly.

Cons:

The phone in the room was not working. More than one fruit type would be good. Oatmeal was little watery.

2026-01-20 • via Nuitee
L
Linda • couple • us
9
2026-01-20 • via Nuitee
R
Robert • couple • us
10
2026-01-19 • via Nuitee
J
Judy • couple • us
5
Your hotel should have been a little cheaper for what we got But it was an acceptable place to stay
Pros:

Check in and check out was easy. There was a friendly young man when we arrived who brought us a cart to help with our luggage. There was another nice young man who provided us with tissues when we saw him in the lobby even though he was not responsible for our room.I love that there is coffee always available in the lobby.

Cons:

Some staff were not so friendly. The curtain was severely ripped in our room, the shelves were off the track next to the microwave, one of the shower doors stuck and we had to fix the toilet ourselves three times (water wouldn't load in tank). Paid more than the room was worth this time.

2026-01-19 • via Nuitee
K
Kathleen • couple • us
8
Pros:

Breakfast was very blah.

Cons:

Breakfast. Check out took longer just to get service up front.

2026-01-19 • via Nuitee
J
Jeff • extended_group • us
7
Mostly it was good, with the exception of the power outage and room change.
Pros:

Location was important and the availability of the rooms we needed.

Cons:

We experienced a power outage right as we arrived, so that was annoying. It took a couple hours to resolve. Additionally, I was given a room that was not cleaned and had to rewtiurn to the desk for a room change. The attendant dodged take care of that tho.

2026-01-11 • via Nuitee