Hampton Inn & Suites Ann Arbor West

Hotels
Hampton Inn
8.2 (390 reviews)
2910 Jackson Avenue , Ann Arbor , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good breakfast variety
Cons:
Cleanliness issues
Hot tub not functioning initially
Some amenities lacking

Categories

Cleanliness
7.66
Some issues with cleanliness mentioned, including dirty shower and room on check-in.
Service
8.63
Staff were friendly and responsive to issues, providing assistance when necessary.
Location
8.67
Convenient location near highway, restaurants, and shopping.
Room Quality
8.12
Rooms were generally comfortable, with some issues noted like unclean bathrooms.
Amenities
8.15
Breakfast selection was good but some expected amenities were not fully functional.
Value for Money
7.61
Some guests felt it was overpriced for the quality received.
Food and Beverage
8.16
Good variety of food items at breakfast, though some improvement needed.
Overall Experience
8.63
Overall, a pleasant stay with some minor issues affecting the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:17

Property Description

Convenient Location

Located just a short distance from popular attractions like the Ann Arbor Hands-On Museum and Hill Auditorium, Hampton Inn & Suites Ann Arbor West offers a convenient base for exploring the city.

Comfortable Accommodation

Experience comfort and convenience in our air-conditioned rooms equipped with modern amenities such as a flat-screen TV, a desk, and a private bathroom. Stay connected with complimentary WiFi during your stay.

Exceptional Service

Our dedicated staff at the 24-hour front desk are always ready to assist you with any inquiries or requests, ensuring a pleasant and hassle-free stay.

Experience the perfect blend of comfort and convenience at Hampton Inn & Suites Ann Arbor West. Book your stay now and make unforgettable memories in Ann Arbor!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTW

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 390 reviews
Cleanliness: 7.66
Service: 8.63
Location: 8.67
Room Quality: 8.12
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 8.63
O
Ogle couple us
10
We needed a close, comfortable place to stay near our granddaughters horse show and the Hampton was perfect!!
Pros:

Beautiful, safe location

Cons:

There was nothing we didn’t like!

2026-08-05 via Nuitee
A
Amy family_with_children us
9
Thanks for getting a room ready early for us!
Pros:

We called in morning and hotel was able to have a room for us early so we could get our luggage in our room and freshen up before heading to the Ann Arbor Art Festival. Greatly appreciated! Great location for going to the show.

2026-07-23 via Nuitee
J
Jodi solo_traveller us
8
Enjoyable after I received my room key.
Pros:

Hotel location, clean room , good value

Cons:

Took 5 times going to front desk to get a room key. After 5 hrs finally received a key .

2026-07-16 via Nuitee
G
Gina solo_traveller us
10
2026-07-14 via Nuitee
R
Roberth solo_traveller us
10
Pros:

Very clean the room and bedroom

2026-07-02 via Nuitee
D
Danyelle couple us
10
2026-07-01 via Nuitee
A
Arleigh solo_traveller us
9
Clean & comfy room and convenient location!
Pros:

My room was clean and comfortable. The location was very convenient, just off 94 and near good coffee shops & restaurants.

2026-06-23 via Nuitee
K
Ken couple us
9
2026-06-17 via Nuitee
A
Antwi solo_traveller us
8
2026-06-16 via Nuitee
B
Barnhardt extended_group us
8
2026-06-09 via Nuitee
D
Dennis couple us
9
2026-05-28 via Nuitee
J
Jason couple us
6
Decent but akward
Pros:

Updated facility and clean

Cons:

The tv doesn’t face the bed and you have to put your key card in a slot on the wall for the lights to work which is weird.

2026-05-21 via Nuitee
P
Peter solo_traveller us
9
2026-05-11 via Nuitee
P
Peize solo_traveller us
10
2026-05-09 via Nuitee
N
Nicole family_with_children us
8
Easy on off with great pool and breakfast
Pros:

Easy access to the highway, great pool and hot tub.

Cons:

The flooring seemed a bit dirty and roughed up but otherwise the breakfast, facilities, staff and beds were great.

2026-05-09 via Nuitee
J
Joseph extended_group us
10
Comfortable and Clean
Pros:

Location to U Michigan

Cons:

N/A

2026-05-03 via Nuitee
S
Shane family_with_children us
10
Pros:

Perfect location to explore Ann Arbor.

2026-04-08 via Nuitee
K
Kim family_with_children us
7
Great staff and room. Nice to our grandkids. Wonderful pool and hot tub. No hot coffee in pm
Pros:

Breakfast was ok.

Cons:

Better fruit choices for grandkids

2026-03-26 via Nuitee
K
kamlesh extended_group ca
8
Fair enough.
Cons:

Was not clean floor in side and outside also Air conditioning/heating unit has lots of dirt inside frame.

2026-03-23 via Nuitee
S
Sabrina solo_traveller us
4
Not a goodie value
Pros:

Check in and check out was easy. Staff were friendly

Cons:

Hair in the bathroom shower. Loud from the construction and traffic outside. For 200$ a night, I would have thought there would be body soap and hair conditioner and there was not. Not worth 200$ at all.

2026-03-22 via Nuitee