Hampton Inn & Suites Ann Arbor West

Hotels
•
Hampton Inn
7.9 (257 reviews)
2910 Jackson Avenue , Ann Arbor , US
+1 734-994-1100

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Clean rooms
Helpful/pleasant staff
Free breakfast with many choices
Good value for money
Convenient location (near highway/events/coffee/restaurants)
Early check-in accommodated
Pool and hot tub
Updated rooms and amenities
Cons:
Memory foam beds uncomfortable for some guests
Repeated front-desk trips / key card issues
TV not well positioned to face the bed
Some flooring appeared dirty or worn

Categories

Cleanliness
8.3
Multiple reviews explicitly praise cleanliness (clean room, very clean), indicating an above-average cleanliness standard.
Service
7.1
Staff are described as pleasant and helpful in several reviews, but there are notable issues (repeated trips to front desk to obtain a room key) that lower the score.
Location
8.3
Location repeatedly noted as convenient (near I-94, good for local events, close to coffee shops/restaurants), a clear positive.
Room Quality
6.9
Rooms are described as clean and comfortable, but several comments mention less-favored memory foam beds and awkward TV placement, giving a mixed-to-average room quality.
Amenities
8
Amenities like a good pool/hot tub, updated rooms and various in-room amenities are mentioned positively, supporting an above-average rating.
Value for Money
8.5
Multiple reviewers state the hotel is good/great value for the rate, so value is rated strongly positive.
Food and Beverage
8.5
Free breakfast is frequently praised for variety and quality, making food/beverage a clear strength.
Overall Experience
7.6
Overall impressions are positive (would stay again, enjoyable), but occasional service hiccups and room issues temper the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Location

Located just a short distance from popular attractions like the Ann Arbor Hands-On Museum and Hill Auditorium, Hampton Inn & Suites Ann Arbor West offers a convenient base for exploring the city.

Comfortable Accommodation

Experience comfort and convenience in our air-conditioned rooms equipped with modern amenities such as a flat-screen TV, a desk, and a private bathroom. Stay connected with complimentary WiFi during your stay.

Exceptional Service

Our dedicated staff at the 24-hour front desk are always ready to assist you with any inquiries or requests, ensuring a pleasant and hassle-free stay.

Experience the perfect blend of comfort and convenience at Hampton Inn & Suites Ann Arbor West. Book your stay now and make unforgettable memories in Ann Arbor!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTW

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.9
Based on 257 reviews
Cleanliness: 8.3
Service: 7.1
Location: 8.3
Room Quality: 6.9
Amenities: 8
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 7.6
K
Krista • family_with_children • gb
10
Pros:

Clean and helpful

2026-10-26 • via Nuitee
R
Roberta • couple • us
9
Clean, comfortable, pleasant staff, and great value for the rate.
Pros:

Good value
Good breakfast
Pleasant staff
Clean comfortable room

2026-10-20 • via Nuitee
C
Cher • extended_group • us
8
2026-10-19 • via Nuitee
J
Jennifer • couple • us
9
2026-10-19 • via Nuitee
R
Robert • couple • us
9
2026-10-10 • via Nuitee
G
Gwendolyn • extended_group • us
10
Yes, I would stay there again.
Pros:

The location and the breakfast were good.

Cons:

No complaints, the service was good.

2026-10-07 • via Nuitee
A
Amy • couple • us
9
2026-09-03 • via Nuitee
K
Kay • solo_traveller • us
10
Pros:

Free breakfast, had lots of choices, not just a handful of selections.

Cons:

Memory foam beds, I'm older and unable to move easily in the bed .....latex mattresses are nicer, firm, comforting but don't swallow the longer you lay in fed.

2026-09-03 • via Nuitee
H
Howell • solo_traveller • us
10
Pros:

Clean upto date rooms with a lot of amenities.

Cons:

Not applicable

2026-08-23 • via Nuitee
O
Ogle • couple • us
10
We needed a close, comfortable place to stay near our granddaughters horse show and the Hampton was perfect!!
Pros:

Beautiful, safe location

Cons:

There was nothing we didn’t like!

2026-08-05 • via Nuitee
A
Amy • family_with_children • us
9
Thanks for getting a room ready early for us!
Pros:

We called in morning and hotel was able to have a room for us early so we could get our luggage in our room and freshen up before heading to the Ann Arbor Art Festival. Greatly appreciated! Great location for going to the show.

2026-07-23 • via Nuitee
J
Jodi • solo_traveller • us
8
Enjoyable after I received my room key.
Pros:

Hotel location, clean room , good value

Cons:

Took 5 times going to front desk to get a room key. After 5 hrs finally received a key .

2026-07-16 • via Nuitee
G
Gina • solo_traveller • us
10
2026-07-14 • via Nuitee
R
Roberth • solo_traveller • us
10
Pros:

Very clean the room and bedroom

2026-07-02 • via Nuitee
D
Danyelle • couple • us
10
2026-07-01 • via Nuitee
A
Arleigh • solo_traveller • us
9
Clean & comfy room and convenient location!
Pros:

My room was clean and comfortable. The location was very convenient, just off 94 and near good coffee shops & restaurants.

2026-06-23 • via Nuitee
K
Ken • couple • us
9
2026-06-17 • via Nuitee
A
Antwi • solo_traveller • us
8
2026-06-16 • via Nuitee
B
Barnhardt • extended_group • us
8
2026-06-09 • via Nuitee
D
Dennis • couple • us
9
2026-05-28 • via Nuitee