Days Inn & Suites by Wyndham San Antonio North/Stone Oak

Hotels
•
Days Inn
7.6 (963 reviews)
1505 Bexar Crossing , San Antonio , us
+1 210-764-3920

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Clean room
Helpful staff
Convenient location
Comfortable bed
Affordable pricing
Cons:
Issues with cleanliness
Poor breakfast options
Maintenance needed for some amenities

Categories

Cleanliness
6.74
Guest experiences indicated issues with cleanliness, including left items and bloodstains on bedding.
Service
8.71
Most reviews mentioned courteous and helpful staff, contributing positively to the experience.
Location
8.75
Location received positive feedback, noted as convenient and close to key areas.
Room Quality
7.2
Mixed feedback on room quality; mentions of unclean conditions and some features needing maintenance, but overall decent comfort.
Amenities
6.73
Amenities were adequate, but there were issues such as the weak jetted tub and limited hangers.
Value for Money
8.19
Guests felt they received a fair deal for the price, despite some issues.
Food and Beverage
6.74
Breakfast offerings were inadequate and received negative feedback, highlighting the need for improvement.
Overall Experience
7.71
Overall, experiences varied but included enjoyable aspects; a mix of positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:53

Property Description

Modern Rooms with Whirlpool Baths
The Stone Oak Days Inn & Suites features air-conditioned guestrooms with modern wood furnishings. Each room is equipped with a microwave, a small refrigerator, cable TV, and free Wi-Fi. For added luxury, some rooms even come with whirlpool baths for a relaxing stay.

Convenient Amenities and Services
Start your day right with a grab and go breakfast offered at Days Inn & Suites by Wyndham San Antonio North/Stone Oak. Guests can also enjoy access to the fitness center with cardiovascular equipment. Additionally, free newspapers and coffee are provided in the lobby for your convenience.

Near Major Attractions and Dining
Conveniently located just 8.3 miles from Six Flags Fiesta Texas, the hotel is also in close proximity to San Antonio International Airport and the San Antonio Zoo. Explore nearby dining options offering seafood and international cuisine within a 5-mile radius.

Book your stay at Days Inn & Suites North Stone Oak for a comfortable and enjoyable experience.

Important information:

Pets are welcome upon request with surcharge. Please contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 963 reviews
Cleanliness: 6.74
Service: 8.71
Location: 8.75
Room Quality: 7.2
Amenities: 6.73
Value for Money: 8.19
Food and Beverage: 6.74
Overall Experience: 7.71
J
Joshua • solo_traveller • us
6
Will not stay again
Pros:

It was a good price. The location was descent. The employees were nice!

Cons:

Checking in online when they sent a text the day before did absolutely nothing. I had to reenter all the information. The bed was terrible. I stayed 5 days and woke up with my back hurting everyday. The side doors are unlocked at all times with a sign that says it is for convenience when clearly the locks just do not work.

2026-08-07 • via Nuitee
S
Serch • solo_traveller • mx
6
2026-08-04 • via Nuitee
A
Arilene • solo_traveller • us
1
Formal Complaint Regarding Denial of Service Animal Accommodation and Rude Treatment by Manager
Pros:

Nothing

Cons:

Dear Manager / Guest Relations Team,
I am writing to formally complain about an incident that occurred at your property on I arrived with my trained service dog and was refused accommodation by the manager on duty in a manner that was both unprofessional and discriminatory.
Upon presenting my service dog’s documentation, the manager refused to accept the certification. He stated that the carpet was clean and that he did not want a dog on the property because it might “mess it up.” I calmly explained that my service dog is fully house-trained, would not eliminate indoors, and offered a refundable deposit of $200–$400 to cover any hypothetical damage. The manager rejected this offer outright and instructed me to leave the property.
This interaction was handled with noticeable rudeness and a complete disregard for the legal protections afforded to individuals traveling with service animals. Service animals are not pets; under the Americans with Disabilities Act (ADA), public accommodations such as hotels are required to permit service animals and may not deny access based on concerns about carpet cleanliness or general assumptions about animal behavior.
I do not recommend this property to any traveler who relies on a service animal. The manager’s refusal to engage in a reasonable discussion, rejection of a substantial deposit, and directive to leave created an unnecessary and stressful situation.
I request the following:
• A formal review of this incident and of the staff member’s understanding of service-animal policies.
• Written confirmation of the corrective actions that will be taken to prevent similar occurrences.
• An apology for the treatment I received.
I am prepared to provide additional details, including the exact date, time, and the name of the manager if available, upon request. I look forward to your prompt response.
Sincerely,

2026-08-03 • via Nuitee
A
Alejandro • solo_traveller • mx
8
2026-08-02 • via Nuitee
G
Gullermo • family_with_children • us
10
Great and affordable
Pros:

People was kind, it was clean and affordable

Cons:

All good

2026-08-02 • via Nuitee
S
Sachin • solo_traveller • us
1
2026-08-02 • via Nuitee
R
Rose • solo_traveller • us
3
2026-07-26 • via Nuitee
N
Nathan • solo_traveller • us
8
2026-07-22 • via Nuitee
J
Jorge • couple • us
8
Every thing was good !! They could have added eggs to the breakfast ! Could add more staff
Pros:

Clean

Cons:

Everything

2026-07-21 • via Nuitee
E
Ernesto A • family_with_children • us
3
Pros:

The gentleman at the front desk was respectful and seemed to understand my situation. I have no hard feelings toward him personally, and I appreciated that he treated me with basic courtesy during a difficult experience.

Cons:

I want to clarify that the gentleman at the front desk was respectful and seemed to understand my situation. I have no hard feelings toward him personally. My concern is with whoever later flooded my Booking inbox with multiple messages with lies, which felt like an attempt to make it appear that I was rude or that I simply refused to respect the reservation specially when the description did not match soe of theyre local policies.
Honestly, I only wanted a place to sleep, but due to the situation and the vibes, I had no choice but to go to another hotel, the Days Inn by Wyndham near Fiesta Park. The staff there was professional, respectful, and handled the situation much better. at 3:00AM
The only reason I am leaving these comments is because of the excessive lying messages I received afterward, which made the experience even more frustrating and glad that my calls are record it for manegement to audit because it was really not cool. The way they handle the $60 deposit felt unethical and not transparent. I have stayed at other Days Inn properties where deposits are explained clearly,

2026-07-20 • via Nuitee
G
Gonzalez Arredondo • solo_traveller • mx
5
2026-07-20 • via Nuitee
J
Jesse • couple • us
4
It was mediocre
Pros:

Good location

Cons:

There were brown stains everywhere and charged us extra for stains we didn’t make

2026-07-16 • via Nuitee
I
ISIDRO • solo_traveller • mx
10
2026-07-16 • via Nuitee
F
Footprints726540 • NONE
10
Satisfied
Pros:

100% with the value for money, food and safety means alot. Staff is fully supportive and helpful. We are happy and will visit again.

2026-07-15 • via Tripadvisor
F
frankie • extended_group • us
6
The rooms, and hotel were good. The service and policies I didn’t feel were great.
Pros:

The property was in a good location. And it did have a decent swimming pool.

Cons:

I didn’t like that I had to wait almost 3 hours for our rooms to be ready when I even told them what time I would arrive. There were issues with booking and them so they didn’t know what time I was coming. I had to book another room because of some fire code, and I had to many people which was inconvenient. And lastly they kept my deposit for one of the rooms which was very unethical we only stayed for one night and rooms were barely used.

2026-07-10 • via Nuitee
J
Julio • couple • us
5
Pros:

The location and the room.

Cons:

The front desk person change the price that we agreed on the phone before I got there.

2026-07-10 • via Nuitee
C
Claudio • extended_group • us
6
2026-07-09 • via Nuitee
V
Veronica • family_with_children • us
1
Staff was giving us the run around!! Charged my card for room deposit for no reason!!
Pros:

Breakfast was horrible

Cons:

Everything staff was rude

2026-07-08 • via Nuitee
H
Hadash • solo_traveller • us
10
Pros:

Clean and friendly

Cons:

Everything was good

2026-07-05 • via Nuitee
A
amber • family_with_children • us
8
Just okay
Pros:

Everything was ok

Cons:

Not enough towels room
The Internet was not working properly
The tv didn't work half our stay
Room smelt musty and damn
Room key card didn't want to work

2026-07-03 • via Nuitee