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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Facilities for disabled guests
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Non-smoking throughout
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Special diet menus - on request
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Wheelchair accessible
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location
Situated opposite Leeds Rail Station, Park Plaza Leeds offers easy access to the city's shopping district, bars, and restaurants.
Modern Amenities
The 4-star hotel boasts spacious, air-conditioned rooms with 24-hour room service, modern bathrooms, and WiFi access. Guests can also enjoy a fitness centre on-site.
Culinary Delights
Indulge in award-winning Pan-Asian cuisine at the Chino Latino restaurant or unwind at the Scene! Lobby Bar with a selection of champagne and creative cocktails.
Experience luxury and convenience at Park Plaza Leeds - book your stay now for an unforgettable experience!
The credit card holder must be present upon arrival with the credit card used for the reservation along with a matching photo ID.
Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. The property's groups team will contact you following your reservation.
Please note that for property to be prepared for children, when traveling with family, add your children to booking.
Please inform the property in advance if you plan to bring a dog. A surcharge of £25 per dog, per day applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Location
Lift issues long waits for lifts 5 mins sometimes and on the 17th floors stairs not viable.
Location.
Lifts not all working.
Great location. Great room. Great view. Perfect for a city break in Leeds. Everything within walking distance. Including the train station.
Location
Excellent location , very central.
Railway station within walking distance.
Welcome drink due to heat was excellent
Disliked everything
Nice overnight stay during school holidays. Great location next to the shopping centre and train station. Room upgrade to one bed appartment was reasonable and the suite was very nice.
Every interaction with staff was great all really helpful and friendly. Breakfast was reasonable albeit the bacon wasn't great as undercooked and appeared sat in water but apart from that there was something for us all. Overall really enjoyed our stay.
The hotel is in a good location, with easy access to shopping, transport, and a variety of restaurants and food options.
Unfortunately, the service was extremely disappointing. When we checked in, the receptionist came across as robotic and completely uninterested. There was no welcome, no smile, and no sense of hospitality. In my opinion, she was simply not suited to working in a hotel reception environment.
At checkout, the experience was mixed. The first member of staff who dealt with us was polite and friendly. Although she struggled somewhat with her language skills, I had no issue with that because she was respectful and made an effort to help. However, another receptionist who intervened during the conversation was rude and seemed completely uninterested in listening to what I was trying to explain.
But the most unacceptable experience happened at around **11:10 pm**, when a member of hotel staff opened the door to our room and walked in while my wife and I were asleep. We were both extremely shocked and jumped out of bed. This was a serious invasion of our privacy and completely unacceptable, particularly at that time of night.
When we complained to reception, we were simply told that the staff member had knocked on the door. Seriously? If guests are asleep, are they expected to hear a knock before someone enters their room? A hotel room should be a private and secure space, and staff should never enter without ensuring that the guests are aware and have given permission, especially late at night.
This was one of the worst hotel experiences I have ever had. I stay in hotels in different countries throughout the year for both personal and business reasons, and I have never experienced anything like this. I had previously thought this was a company I could trust, which makes the experience even more disappointing.
I am not someone who leaves reviews after every hotel stay. I only take the time to write a review when an experience is particularly good or particularly bad. Unfortunately, this stay was bad enough that I felt it was important to share my experience.
**I would not stay at this hotel again and cannot recommend it based on my experience.**
Park Plaza is ideally situated just outside the train station, a short 10-minute walk away. It also boasts a gym for those who want to keep fit.
As we all appreciate or grumble about the hot weather, rooms that are just a touch too warm are a common problem. However, as long as the temperature isn’t freezing I’ll stay cool.
Easy modern digital check in. Clean, big bath, convenient, close to centre and everything you need
A little noisy
Everything
Nothing
Great location next to the train station. Comfortable room and everything you would expect
Breakfast... very reasonable at £10 but cooked breakfast was really poor quality
Everything fabulous except lift, and breakfast staff giving the impression you’re here too long
Sometimes only one lift working and waiting ages to get on lift.
Engineers were there one of the days!
Raised the issue with staff at reception on checking out, with an attitude “it is what it is”
Felt so sorry for a family with 2 children on 20th floor
Staff and location perfect
Lift was quite slow
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