Park Plaza Leeds

Hotels
Park Plaza Hotels & Resorts
8.4 (11095 reviews)
Boar Lane, City Square , Leeds , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Good breakfast selection
Cons:
Cleanliness concerns
Room quality issues

Categories

Cleanliness
7.18
Cleanliness wasn’t as expected in certain rooms; some reviews mentioned shabby conditions.
Service
9.65
EXCPTIONAL STAFF. Staff received high praise for their exceptional service and kindness.
Location
9.19
Location is consistently praised, with easy access to train stations and city amenities.
Room Quality
7.64
Some rooms were dated and needed refurbishment; one guest mentioned that the bed was uncomfortable.
Amenities
8.17
Breakfast and WiFi were positively noted but overall amenities could improve.
Value for Money
8.13
Good deals were mentioned, but the conditions in certain rooms raised concerns.
Food and Beverage
8.68
Breakfast was frequently praised for good selection and quality.
Overall Experience
8.55
Overall experience was positive, despite some drawbacks regarding rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:25

Property Description

Convenient Location
Situated opposite Leeds Rail Station, Park Plaza Leeds offers easy access to the city's shopping district, bars, and restaurants.

Modern Amenities
The 4-star hotel boasts spacious, air-conditioned rooms with 24-hour room service, modern bathrooms, and WiFi access. Guests can also enjoy a fitness centre on-site.

Culinary Delights
Indulge in award-winning Pan-Asian cuisine at the Chino Latino restaurant or unwind at the Scene! Lobby Bar with a selection of champagne and creative cocktails.

Experience luxury and convenience at Park Plaza Leeds - book your stay now for an unforgettable experience!

Important information:

The credit card holder must be present upon arrival with the credit card used for the reservation along with a matching photo ID.

Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. The property's groups team will contact you following your reservation.

Please note that for property to be prepared for children, when traveling with family, add your children to booking.

Please inform the property in advance if you plan to bring a dog. A surcharge of £25 per dog, per day applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 11095 reviews
Cleanliness: 7.18
Service: 9.65
Location: 9.19
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.55
D
David solo_traveller gb
8
2026-07-19 via Nuitee
D
donna couple gb
10
2026-07-18 via Nuitee
C
Claire couple gb
8
Pros:

room was lovely, everything worked well, reception were very efficient and professional

2026-07-18 via Nuitee
P
Phillip couple gb
7
2026-07-18 via Nuitee
H
Hannah couple gb
8
2026-07-18 via Nuitee
V
Vicky solo_traveller gb
1
If you don’t want to sleep stay here
Pros:

Good view

Cons:

Awful bedding, staff were rude, room
Was dark and dingy
Bathroom wasn’t clean
Loud doors and rooms no sleep at all

2026-07-18 via Nuitee
S
Stephanie couple gb
10
Lovely hotel
Pros:

Lovely comfy bed, nice room (and the wifi worked really well which I needed for a work meeting)

Cons:

Nothing was all great

2026-07-18 via Nuitee
H
Helen couple gb
6
Average.
Pros:

The location

Cons:

The lifts didn’t work. Only one in use. We were on the 17th floor. Waited such a long time for each lift.
The sausages at breakfast were awful.
The staff were not particularly friendly.

2026-07-18 via Nuitee
E
Emma couple gb
5
Nice but shame about the lifts
Pros:

Location

Cons:

Lifts! One was out of order but the two remaining were so slow, took over 15 minutes to wait for one when we were checking out. Only 2 appeared in all that time and both were full from higher floors.

2026-07-18 via Nuitee
A
Andrew extended_group gb
5
Underwhelming won’t stay again!!
Pros:

Location

Cons:

Lifts were appalling. Slow unreliable with ridiculous wait times. The stairwell which we had to use on most occasions was extremely dirty with mud and dirty footprints on them which given the absence of rain recently I would assume had been there for some time. The room we stayed in was in need of refurbishment and the pillows were like bricks. The lady running breakfast was excellent though.

2026-07-17 via Nuitee
J
John solo_traveller gb
3
Pros:

Location

Cons:

Lifts not working, spent more time either waiting for or inside a lift going up and down

2026-07-17 via Nuitee
H
Hetherington solo_traveller gb
9
Pros:

Staff very kind and helpful.

Cons:

Lift put of order. Room valeting could have been more thorough

2026-07-17 via Nuitee
A
Andrew family_with_children gb
10
2026-07-17 via Nuitee
L
Lesley couple gb
9
We had a lovely stay at the Park Plaza we would definitely book to stay again.
Pros:

The hotel is just a couple of minutes walk from the railway station and next to the Trinity centre. Room was comfortable and air conditioned, breakfast was lovely and there was plenty of choice. Staff very kind and helpful.

Cons:

Expensive for a two night stay

2026-07-17 via Nuitee
B
Bronagh couple us
5
Basic accommodation which could be better
Pros:

Location

Cons:

Not very clean. Hotel reception staff were a bit aloof

2026-07-17 via Nuitee
R
Róisín couple gb
9
Friendly
Pros:

It’s location and very helpful staff

Cons:

Unfortunately 1 lift was out of order, but stuff happens 🤪

2026-07-16 via Nuitee
F
finn couple ie
5
2026-07-16 via Nuitee
M
Mo solo_traveller ie
7
2026-07-16 via Nuitee
J
Jayne couple gb
9
Comfortable
Pros:

Location and the staff. The breakfast was plentiful and tasty. The room was spacious and comfortable.

Cons:

Toilet had a very small leak when we arrived which was reported the next morning. It was dealt with.

2026-07-16 via Nuitee
M
Mike couple gb
9
2026-07-16 via Nuitee