Hotel Victoria, a Gran Meliá Hotel

Hotels
•
Gran Melia Hotels & Resorts
8.7 (1691 reviews)
Avenida Joan Miró, 21 , Palma de Mallorca , es

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly Staff
Clean Rooms
Good Breakfast
Cons:
Location too far from city center
Noise issues from poorly insulated doors

Categories

Cleanliness
8.91
Impeccable cleanliness with daily housekeeping maintained throughout the stay.
Service
9.38
Staff were exceptionally friendly and attentive across all service areas.
Location
7.92
The hotel is not centrally located, requiring a 30-minute walk to the old town.
Room Quality
8.37
Rooms were comfortable, though some areas felt outdated.
Amenities
8.4
The hotel provides good amenities, but the spa and fitness area could be improved.
Value for Money
8.86
Good value considering the service and quality, but some aspects may not justify higher pricing.
Food and Beverage
8.91
Breakfast was good, though there were some issues with availability and variety.
Overall Experience
8.88
Overall a positive experience, with some room for improvement in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:14

Property Description

Luxurious Accommodations with Stunning Views
Hotel Victoria Gran Meliá, centrally located in Palma, provides breathtaking views of the marina and Palma Bay from many of its rooms. Guests can enjoy modern amenities such as flat-screen TVs, bathrobes, and slippers, ensuring a comfortable stay. Whether it's the indoor or outdoor swimming pools, guests can relax and unwind in style.

Exquisite Dining and Relaxation Options
Indulge in a buffet breakfast at Marivent restaurant or savor delicious dinners at La Terraza del Victoria Restaurant. The cocktail bar with a terrace offers a perfect setting to enjoy drinks with a view.

Convenient Facilities for Leisure and Exploration
Explore the nearby Bellver Castle and surrounding park, or take advantage of the hotel's bicycle center equipped with safety hooks and professional tools. With bars and clubs just a short walk away, Hotel Victoria Gran Meliá offers the perfect blend of luxury and convenience.

Ready to experience luxury and comfort at Hotel Victoria Gran Meliá? Book your stay now for an unforgettable experience!

Important information:

All cots are subject to availability.

Please note that when booking nonrefundable rates, you will receive an email from the hotel with information on how to proceed with billing the reservation.

Internet connection is basic (512/50 kbs/s). It is enough for navigating and checking emails.

Please note, when booking more than 9 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival.

Please note that the indoor freshwater pool does not close all year round.

Please note that the pool will remain open seasonally.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 1691 reviews
Cleanliness: 8.91
Service: 9.38
Location: 7.92
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 8.88
C
Claire • family_with_children • gg
3
2026-06-27 • via Nuitee
C
Chris • couple • gb
10
2026-06-26 • via Nuitee
M
Myriam • couple • be
9
2026-06-24 • via Nuitee
B
bernhard • solo_traveller • at
8
2026-06-21 • via Nuitee
K
Karen • couple • gb
10
2026-06-21 • via Nuitee
L
Linda • extended_group • gb
5
Pros:

The hotel breakfasts are very good .

Cons:

Our room wasn’t the best as we were adjacent to a building construction

2026-06-19 • via Nuitee
A
Andreas • couple • de
5
Das Hotel ist überbewertet!
Pros:

Die Lage und vereinzelte Angestellte vom Hotel waren sehr freundlich. Aber nur einige!!!

Cons:

Das Personal war zum Teil sehr distanziert und beim Frühstück musste man immer wieder feststellen, dass man sehr häufig nicht beachtet wurde.

2026-06-15 • via Nuitee
B
bobby • couple • gb
8
Popped over for a few days to have some sun and pool time and it was the perfect location and pool area.
Pros:

Very clean and the decor was very nice.

Cons:

Nothing really to fault

2026-06-15 • via Nuitee
I
Ian • couple • gb
8
2026-06-15 • via Nuitee
B
Brian • couple • gb
9
Wonderful hotel in a superb location
Pros:

Pool, room, public areas, breakfast

Cons:

Nothing

2026-06-15 • via Nuitee
R
Rados • extended_group • ba
7
2026-06-10 • via Nuitee
7
714ci • Couples
10
Great hotel
Pros:

Had a lovely time when I stayed there with my girlfriend. The hotel’s view of the sea and the cathedral was the one thing that we really loved from the beginning. Unfortunately, there was some construction in the nearby area. The Red Level is neat and comfortable, and the pool is really big and refreshing. Huge thanks to Carlos for looking after us throughout our stay and making sure we were well cared for, and huge thanks also to the rest of the staff, who were very helpful. We will definitely return in the future

2026-06-04 • via Tripadvisor
M
MORFAS • solo_traveller • gr
9
2026-06-04 • via Nuitee
C
Ciara • extended_group • ie
4
Fine
Pros:

Nice lobby and pool

Cons:

Offered an upgrade for €200 which we declined and they gave us room next door to hotel construction-started at 7am ! We asked to be moved. Why put people in that room knowing you have others free and ask them to pay for upgrade. Doesn’t leave a good taste. No apology re construction either. Doorman was excellent however.

2026-06-03 • via Nuitee
S
Scott • solo_traveller • gb
10
I was there for the boat so great location. Everything worked would have been nice if the bar had stayed open later
Pros:

Great location and facilities and well appointed rooms and facilities staff very helpful

2026-06-02 • via Nuitee
J
Joshua • couple • nz
9
2026-06-02 • via Nuitee
S
Saeed • couple • ae
10
2026-05-30 • via Nuitee
S
Siobhan • couple • gb
9
2026-05-28 • via Nuitee
A
Antoine • extended_group • fr
8
2026-05-26 • via Nuitee
O
oliver • couple • es
10
2026-05-24 • via Nuitee