Melia Palma Marina

Good

Palma is lovely.

Decent modern city center hotel.

Great views.

If I was to rate the location, i would give it a 5. As and overall is a 3. Main reason is that rooms need MAJOR updating. The corridors are dark. Depending on what floor you are on, it can feel like you are in a dungeon. As a first time visitor, it's hard to find the parking lot. The directions given by the front desk, was cofusing. I drove around for 15 minutes before I called for help. Maybe the hotel should offer valet service or even bell service. Hotel has lots of potential but needs major investment to make itn a 5.

Great hotel

The staff were very unhelpful.
Check in took over and hour due to short staffing.
We had to wait over an hour for lunch. They forgot our order and then had to reissue it. The staff were rude and surly.
Air conditioning in our room didn’t work on the first night.
Couldn’t gain entry to the poll due to the sheer number of people in it and a massive volleyball game taking place.

Really not the level of service expected from a Melia hotel. Especially at the Level standard.

Clean property. Rooms have good space. Breakfast was wonderful although some waitstaff gets anxious and snappy at the busiest time around 9. Pool is small and gets over crowded, ppl literally start reserving chairs at 0730 which is ridiculous. App says gym is open 24/7 but not true. Front desk will tell you it opens at 0700 and both times I went, I had to get them to open (after 0700). Location is perfect and safe. Nice little bars around.

Enjoyed a lovely 4 nights here with friends last week. A couple of issues with the sliding doors not locking in one of the rooms when we arrived and the air con not working in another, but both were resolved quickly.

Common areas of the hotel are beautiful, with plenty of room around the pool even at the height of the season.

The rooms themselves are a little dated, with some plug sockets not working.

Bathrooms are not private at all! We hesitated before booking here because of that but thought they can’t be that bad, but they are, it would likely put me off staying again. One bed was more or less up against the glass partition to the shower area, with a voile curtain covering the shower (from the outside!)

Hotel was fantastic, a short taxi ride or 30 min walk to the centre.
Breakfast was a wide range of options, although I probably wouldn’t do half board again as the evening meal menu was quite limited. Whilst the food was good, across 3 nights I had the same meal twice due to the reduced options for half board guests.
Pool area was great except the life guard was more interested in reserved beds than saving lives. I had put our towels out and then went to sit at the poolside lunch area and the lifeguard removed our towels because we hadn’t left any personal belongings in them. I could understand if we had reserved them and left the hotel but we were sat a few yards away in the eating area!

The back street mentioned in other reviews for noise, wasn’t too bad but there are a number of bars/clubs lining the back street so could be seasonal?

Although the maids were vacuuming outside the door every day pre 9am which I think is not acceptable when people are on holiday resting.

Would definitely use the hotel again

Didn’t appreciate the staff’sattitude towards me about the parking. When I arrived, I did not receive any information about parking. I asked the gentleman who checked me in (who was very nice and pleasant) about the parking spot because it was numbered. He told me where I parked was fine. The next day when leaving I had a notice in my car windshield that I shouldn’t park where I was and it was for guest only. I went back to the front desk and inquired since I didn’t want my car to be towed. A young lady helped me and the gentleman next to her overheard our conversation and he quizzed me on the legitimacy of my claim. Stating someone should’ve gave you a parking map and how did I know to get to the parking garage with checking in. It was very unprofessional and I explained that not only was I allowed to the enter the garage, I rang a doorbell and the staff let me in and my friends and I had to navigate our way through the hotel to get to the front desk. He was upset and spoke something very passionate in Spanish and told me that there were any vacant parking and it was fully booked. I asked where to park and they agreed to give me spot 19 on the -3 floor.

Melia Marina Hotel was wonderful location is a great walkable distance to Palma old town. Hotel was great I’ve stayed there a few times never fails to provide excellent service. Thamks

Great location (20 minute safe walk into the center), large food portions for lunch and lovely outdoor pool. Service a little slow at the pool bar but apart from that great service from the front desk etc. We are looking to come back next year as we had a great first experience saying here and first experience with the Melia brand. We will be recommending this to friends and family.

Excellent service and facilities. The pool has a fantastic view, rooms are a very good size and all of them have a balcony. Breakfast is worth the extra charge. Would highly recommend.

Great location, lovely poolside area. Service could sometimes be a bit slow when ordering food and drinks, not sure if the staff were prepared for how busy it was being the first week of June. Room was good, we upgraded to premium sea view. One big problem for us is the size of the bed. Advertised as a king size, this was not a king size bed. My partner is 6ft4 and we deliberately stay places where they offer a king size bed. This was not one and made sleeping more uncomfortable for us both. All other amenities in the room were fine, liked the use of ritual products. Cleaning staff were very polite and did a great job through the week. We didn’t have breakfast included but added it on, inconsistency of pricing when we did this. One day was 18 euro another day it was 22, offer was overall good. Gluten free products which was great but didn’t then offer gluten free alternatives to the poolside menu. Location is fantastic if you know the area you can easily walk to lots of lovely bars and restaurants. Ordering taxis is difficult due to the one way road but if you’re willing to walk it’s no problem. Tiny shop downstairs which is great for buying cheaper bottles of water or snacks. Would like the option to maybe buy books somewhere in the hotel? Seemed to be a shop in the foyer but didn’t see it open. Didn’t like on the last day there was a conference that was placed right outside of the pool area, so when you needed the toilet you had to talk through them all.

Beautiful clean hotel with spacious rooms, big beds, great showers and friendly staff. Rituals bathroom products- how special ! Lovely views over the marina and a pool with lots of sunbeds. We were spoiled for choice at breakfast. It filled us for a good part of the day. We like to walk so walking to the cathedral and old town etc for dinner and sights was lovely. Bike hire close by is recommended. Great day out. Soller train and tram recommended. The reception ordered us taxis when required. Much cheaper than uber. Staff were so friendly and we were lucky to be allowed a late checkout. Take earplugs for sleeping unless you are out nightclubbing and don’t need them. Fantastic hotel.

I love the unique set up of the hotel. The staff were friendly and helpful. The only problem I had was trying to watch the television. There was no channel that was in English or even had English subtitle which would allow me to understand what was being said. I was unable to understand and fully enjoy that aspect of my visit.

The hotel was perfectly situated for a short break. The room was lovely and clean and the staff were incredibly attentive and helpful.

Beds were not very comfortable, room smelt like the bathroom. Heating and Air conditioning run separately and switched by management. Arrived on a hot day in beginning of April and asked to ensure the room had air conditioning. The associate said the air conditioning is not on, still in heat mode, and maybe the air conditioning would be available the next day, but they were unsure. The team did procure a fan for the room to help mitigate the issue. But be weary the air conditioning does not work year round, and is seasonal like the pool.

Needs to be updated. A/C is off some times in the year.