Hyatt House Pleasant Hill

Hotels
Hyatt House
8.8 (261 reviews)
2611 Contra Costa Boulevard , Pleasant Hill , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Dirty pool
Some cleanliness issues

Categories

Cleanliness
7.89
Some reviews mention dirty areas such as the pool; room cleanliness was noted positively.
Service
9.36
Multiple reviews highlight friendly and helpful staff.
Location
9.4
Conveniently located near amenities and attractions.
Room Quality
8.35
Generally positive, though some found mattresses too hard.
Amenities
8.88
Amenities like breakfast and kitchen facilities were appreciated.
Value for Money
8.34
Perceived as a bit pricey but worth it for the convenience.
Food and Beverage
9.19
Breakfast options were praised as tasty.
Overall Experience
8.96
Generally positive experiences, though some concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:48

Property Description

Outdoor Pool and Hot Tub:
Enjoy a refreshing dip in the outdoor swimming pool or relax in the hot tub at Hyatt House Pleasant Hill. Perfect for unwinding after a day of exploring.

Fully Equipped Suites:
Experience comfort and convenience in our suites featuring a kitchenette, flat-screen TV, and stylish furnishings. Ideal for short or extended stays.

Convenient Amenities:
From free Wi-Fi to a fitness center, we provide everything you need for a seamless stay. Plus, our 24-hour reception ensures assistance anytime.

Experience comfort and luxury at Hyatt House Pleasant Hill. Book now for a memorable stay.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 261 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 9.19
Overall Experience: 8.96
S
Scott solo_traveller us
10
Very nice
Pros:

Nice

Cons:

Nothing

2026-04-18 via Nuitee
J
John couple us
10
Great location, easy access and parking, great breakfast, all around good place.
Pros:

Very quiet room, great breakfast, very convenient location, Easy free parking, large room with mini kitchen, comfy beds in separate bedroom.

Cons:

All good.

2026-04-15 via Nuitee
Q
Q7626JJlucianop Solo travel San Francisco, California
10
Loveeeeee HH Pleasant Hill
Pros:

Loveeeee staying at the HH Pleasant Hill, my little getaway from SF, Front Desk agents are so friendly especially Hardeep he welcomes me with the warmest and nicest way possible making my experience unforgettable.
Rooms are super clean, breakfast is really good.
Alex from front desk was very helpful too the morning I checked out.

2026-04-11 via Tripadvisor
R
Raquel solo_traveller us
8
2026-04-07 via Nuitee
C
corinnekH9156DD Friends getaway
10
Excellent stay-cation close to home
Pros:

Friendly staff and a warm welcome. My room was WOW! So nice. Full kitchen, so cozy and comfortable. The breakfast was fantastic with cooked to order omelet and so much more. My favorite was swimming in the pool at night amongst the stars. There is even a fire pit and a basket ball court. There appeared to be a lot for business travelers, but my stay was for some r&r, and I'm not talking rock and roll. This Hyatt House out performed the other three I've stayed at, and it's right in my neighborhood.

2026-03-31 via Tripadvisor
J
James family_with_children us
8
2026-03-29 via Nuitee
R
Rosalind solo_traveller us
9
2026-03-29 via Nuitee
D
David family_with_children us
9
Pros:

The room was amazing and we enjoyed the staff. The location was perfect for walking around in the evenings. We will be back soon.

Cons:

no complaints.

2026-03-27 via Nuitee
G
Gail family_with_children us
10
Pros:

Wonderful

Cons:

Everything

2026-03-24 via Nuitee
H
Herrera family_with_children us
4
Cortos de personal de limpieza.
Pros:

El cuarto amplio con sala aparte.

Cons:

Llegamos 4:45 pm y el cuarto no estaba listo, nos pidieron esperaramos 45 minutos, osea hasta 5:30 pm. Estabamos muy cansados, con niños cansados de un viaje largo, ofrecieron recompensarnos con puntos de credito para siguiente vez pero no lo hicieron.

2026-03-23 via Nuitee
J
Jesús solo_traveller mx
9
2026-03-21 via Nuitee
X
X3645DAbeverlyd NONE
6
Adequate stay
Pros:

Great location and staff. Poor condition of hotel needs refresh. Old furniture and condition. No access to streaming channels.

2026-03-17 via Tripadvisor
E
Erich solo_traveller us
8
2026-03-17 via Nuitee
C
Castro couple us
10
Pros:

Very clean

Cons:

Perfect

2026-03-16 via Nuitee
M
Myesha couple us
10
2026-03-15 via Nuitee
E
E3909OXsimonl Couples
8
Deposit refund
Pros:

It was good overall but I am still waiting for my deposit refund since 2/15/2026.I called 4 times about it and was told it will be refunded by 3/15/2026.

2026-03-14 via Tripadvisor
R
Richard family_with_children us
10
Pros:

Very comfortable little studio.

2026-03-06 via Nuitee
R
Renelle couple us
10
Stay here its worth it and youll be happy
Pros:

Clean, well staffed, efficient check in, 2 min
Pleasing rooms. Comfy bed

2026-03-03 via Nuitee
S
Shannon family_with_children us
10
Enjoyed a clean and spacious room with friendly hotel staff.
Pros:

Friendly staff at check-in. Arrived early and they happily checked to see if our room was ready. Front desk shared about all the features and amenities since we hadn't been there before. Room was clean and spacious for our family of three. Kitchen area was organized and had dishes for 4. I found an extra blanket/pillow in the closet.

Cons:

There really wasn't anything we didn't like. The breakfast was really good. Room was clean. The fire alarm went off in the middle of the night for a few seconds, enough to wake us up but we went right back to sleep after the false alarm.

2026-03-02 via Nuitee
A
Aaron extended_group us
10
2026-02-28 via Nuitee