Staybridge Suites - Cincinnati North by IHG

Hotels
•
Staybridge Suites
8.5 (106 reviews)
8955 Lakota Drive West , West Chester , US
+1 513-874-1900

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Helpful and friendly staff
Convenient location
Good layout for two-bedroom suite
Some guests praised the breakfast
Quiet, family-friendly atmosphere
Cons:
Cleanliness issues (towel with hair, dirty dishes)
Rooms described as rundown; maintenance problems (outlets/lamps)
Pool hours and courtyard access limited
Mixed breakfast quality
Perceived as expensive by some guests

Categories

Cleanliness
5.5
Multiple guests reported cleanliness issues (towel with hair, dirty dishes in cabinet) and a generally more rundown appearance than expected.
Service
10
Staff repeatedly described as excellent, very helpful, friendly and accommodating across reviews.
Location
10
Location was noted as convenient and suitable for guests visiting family; no negative location comments.
Room Quality
6
Rooms described as run down by several guests; reports of non-working outlets/lamps and other maintenance issues.
Amenities
9
Amenities generally met expectations but there were specific complaints about pool hours and courtyard access; overall amenities otherwise satisfactory.
Value for Money
8
Mixed perceptions: one guest found the price very high and would not return, while another praised the hotel as a good price for cleanliness and service.
Food and Beverage
9.5
Breakfast received both strong praise (several guests) and one complaint of being below standard; overall more positive than negative in the reviews.
Overall Experience
10
Despite some issues with rooms/cleanliness and value, many guests reported enjoyable stays (quiet, great time with family, excellent staff), leading to a generally very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Fully Equipped Kitchen and 32-inch Flat-Screen TV
Experience the convenience of a fully equipped kitchen and entertainment of a 32-inch flat-screen LCD TV in each guestroom at Staybridge Suites Cincinnati North.

Free Hot Breakfast and Indoor Pool
Start your day right with a complimentary hot breakfast offering fresh juice and coffee. Unwind in the heated indoor pool and whirlpool after a busy day of exploring Cincinnati.

Convenient Location for Shopping and Entertainment
Located near various shopping centers, Staybridge Suites is a short drive from Cincinnati Premium Outlets and Kings Island amusement park. Book now for a memorable stay in West Chester, Ohio!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CVG

Location

Guest Reviews

8.5
Based on 106 reviews
Cleanliness: 5.5
Service: 10
Location: 10
Room Quality: 6
Amenities: 9
Value for Money: 8
Food and Beverage: 9.5
Overall Experience: 10
J
Joyce Allen • family_with_children • us
6
Pros:

I like the layout of the two bedroom suite.

Cons:

The first towel I opened up had hair in it from a previous guest.

The hotel is more rundown than I expected for a Staybridge Suites.

The breakfast was below standards of most hotels that I have stayed in.

2026-10-23 • via Nuitee
P
PATRICIA • family_with_children • us
8
2026-07-22 • via Nuitee
R
Robin • solo_traveller • us
9
Went there for the Fourth of July weekend to spend time with grandbabies we all had a great time. It was quiet, no viole
Pros:

Everything was perfect staff very helpful hotel was clean at a good price the only thing I wish they would keep the pool open later on the weekend and always keep the court yard open

Cons:

Courtyard and the rooms

2026-07-06 • via Nuitee
B
Bosie • couple • us
8
2026-06-26 • via Nuitee
L
Leslie • solo_traveller • us
6
Great staff, but probably wouldn't stay again.
Pros:

The staff was excellent. Very kind and accommodating when they could be. The breakfast was great too.

Cons:

The room was run down, there were outlets and lamps that didnt work, no USB ports for chargers, and the dishes were dirty that were in the cabinet.

2026-06-21 • via Nuitee
E
Ericka • solo_traveller • us
8
Pros:

The hotel was nice! The staff was friendly and the location was convenient

2026-06-15 • via Nuitee
B
Belliveau • family_with_children • us
10
Pros:

Great Hotel but VERY/TOO EXPENSIVE!!!

Cons:

Price - Will not be back because of cost.

2026-05-18 • via Nuitee
K
Keayana • couple • us
10
2026-04-27 • via Nuitee
K
karla • family_with_children • us
8
For the price, I think I would look at a different hotel in the area because there are plenty that are fighting for busi
Pros:

The property was clean. It was in a good location.
The breakfast was good. The property is modern. My only complaints.

Cons:

The beds were a little rough.
They have a pullout bed, but there was no bedding available so when I called the front desk, they told me I had to come pick it up myself.
When we got there to check in, they did not greet us at all. They just stared at us, which prompted me to say I’m here to check in. They were not friendly at all at the front desk.

2026-04-18 • via Nuitee
B
Brittany • solo_traveller • us
8
2026-03-19 • via Nuitee
L
Lashauna • solo_traveller • us
10
2026-03-11 • via Nuitee
A
Annette • couple • us
3
I WAS NOT SATISFIED THIS TIME I AM SORRY THAT THE HOTEL IS NOT BEING KEPT UP, ITUSE TO BE IS GREAT!!
Pros:

Breakfast was really good and it looked good and smelled amazing and tasted good the kitchen staff was quite but kept the area clean and the food did not run out

Cons:

Clean shower clean inside cabinets where the dishes are and nNO ROACHES 🪳 ON THE KITCHEN COUNTERS. ROOM 219 Needs a new coach there are stains in the shower an that area where u seat to eat is to low for dining and the cleaners need to wipe that area and the dust on top of the bed post No one wants to see that and pay all that money for a room. AND THE ROOM NEEDS to be fumigated. BUT LET ME SAY I USUALLY LOVE STAYING THERE BUT I GUESS ITS GOING DOWN SOME.

2026-01-21 • via Nuitee
N
Neal • family_with_children • us
10
This Staybridge Suites experience was the closest thing to being at home while away at work.
Pros:

The staff was exceptional, so friendly and supportive. The facilities were well kept, and the free breakfast & networking event was the best experiences while in the Cincinnati area.

Cons:

N/A

2026-01-19 • via Nuitee
N
Neal • solo_traveller • us
9
I was blown away by the beautiful decor and setup for the breakfast area. Considering this was a work stay and every mo
Pros:

The staff was fantastic. The free breakfast is more than one could ask for or imagine. Everyday was fresh and delicious. The assortment was amazing, and it came as a great surprise in comparison to the blah free breakfasts common to the HIE hotels. The laundry machines and dryers were new and free for guest use.

Cons:

I liked the workout room. However, there was very little room to use the weights or do any floor stretches or workouts. Fine if you only need to use the treadmill, elliptical, or bike.

2026-01-19 • via Nuitee
C
Clark • family_with_children • us
10
2025-10-19 • via Nuitee
D
Diana • family_with_children
10
Pros:

Wonderful stay

2025-10-07 • via Nuitee
S
sjG4818KR • Family
2
Run roaches! 🏃🏾‍♂️
Pros:

This is a nicely located airport. There are some nice amenities the front office staff was very pleasant. Now the actual rooms are old and dated I knew it was going to be problems when I seen the cards that stated light house keeping Mon-Thur, Fri complete clean Sat and Sun by request only. There was some form of crust on the toilet we cleaned with Clorox wipes and one of the hand towels had a spot of blood on it. The real fun began at 1030 at night when it was time for bed one family member saw a roach crawling on the wall. Killed it took it to the front desk, spoke with someone about changing rooms and a refund. Came back to the room roach on the counter roach on the refrigerator. I wonder what would happen if we moved the fridge. Had to leave and find new lodging at 1145p. One hotel with 1 room open 22 minutes away. I believe they knew that room was infested and only kept it open because the hotel was at capacity terrible time.

2025-10-05 • via Tripadvisor
A
Andre
10
Pros:

Very comfortable stay!!

2025-09-29 • via Nuitee
J
James
10
Pros:

Very clean and spacious. The hotel staff were friendly and helpful. The only trouble we had was the lack of smooth transition from extending our stay. Room was booked for an additional day but lost key card access and had to have room cards reactivated

2025-09-08 • via Nuitee
R
Ray • family_with_children • us
7
Pros:

The room was very spacious and clean, almost like a small loft or apartment sort of lol .I especially loved the kitchen and the shower head adjustment.

Cons:

The toilet was slow to flush and we were charged an additional $100 for holding our room when we had already reserved for two nights .

2025-09-07 • via Nuitee