Staybridge Suites - Cincinnati North by IHG

Hotels
Staybridge Suites
8.8 (221 reviews)
8955 Lakota Drive West , West Chester , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable amenities
Clean common areas
Cons:
Cleanliness issues
Additional charges applied

Categories

Cleanliness
5.65
Multiple reports of unclean rooms including roaches and dirty towels.
Service
9.99
Staff were described as extremely friendly and helpful, enhancing the overall experience.
Location
9.16
Nicely located airport with easy access.
Room Quality
8.61
Rooms are spacious but some reports of being old and dated.
Amenities
9.64
Amenities like free laundry and the social hour were highlighted positively.
Value for Money
8.6
Good value considering facilities but with some extra charges noted.
Food and Beverage
9.65
Breakfast was varied and well-received; social hour food options were excellent.
Overall Experience
9.12
A solid hotel experience, minor issues with cleanliness but great staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:43

Property Description

Fully Equipped Kitchen and 32-inch Flat-Screen TV
Experience the convenience of a fully equipped kitchen and entertainment of a 32-inch flat-screen LCD TV in each guestroom at Staybridge Suites Cincinnati North.

Free Hot Breakfast and Indoor Pool
Start your day right with a complimentary hot breakfast offering fresh juice and coffee. Unwind in the heated indoor pool and whirlpool after a busy day of exploring Cincinnati.

Convenient Location for Shopping and Entertainment
Located near various shopping centers, Staybridge Suites is a short drive from Cincinnati Premium Outlets and Kings Island amusement park. Book now for a memorable stay in West Chester, Ohio!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CVG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 221 reviews
Cleanliness: 5.65
Service: 9.99
Location: 9.16
Room Quality: 8.61
Amenities: 9.64
Value for Money: 8.6
Food and Beverage: 9.65
Overall Experience: 9.12
K
Keayana couple us
10
2026-04-27 via Nuitee
K
karla family_with_children us
8
For the price, I think I would look at a different hotel in the area because there are plenty that are fighting for busi
Pros:

The property was clean. It was in a good location.
The breakfast was good. The property is modern. My only complaints.

Cons:

The beds were a little rough.
They have a pullout bed, but there was no bedding available so when I called the front desk, they told me I had to come pick it up myself.
When we got there to check in, they did not greet us at all. They just stared at us, which prompted me to say I’m here to check in. They were not friendly at all at the front desk.

2026-04-18 via Nuitee
B
Brittany solo_traveller us
8
2026-03-19 via Nuitee
L
Lashauna solo_traveller us
10
2026-03-11 via Nuitee
A
Annette couple us
3
I WAS NOT SATISFIED THIS TIME I AM SORRY THAT THE HOTEL IS NOT BEING KEPT UP, ITUSE TO BE IS GREAT!!
Pros:

Breakfast was really good and it looked good and smelled amazing and tasted good the kitchen staff was quite but kept the area clean and the food did not run out

Cons:

Clean shower clean inside cabinets where the dishes are and nNO ROACHES 🪳 ON THE KITCHEN COUNTERS. ROOM 219 Needs a new coach there are stains in the shower an that area where u seat to eat is to low for dining and the cleaners need to wipe that area and the dust on top of the bed post No one wants to see that and pay all that money for a room. AND THE ROOM NEEDS to be fumigated. BUT LET ME SAY I USUALLY LOVE STAYING THERE BUT I GUESS ITS GOING DOWN SOME.

2026-01-21 via Nuitee
N
Neal family_with_children us
10
This Staybridge Suites experience was the closest thing to being at home while away at work.
Pros:

The staff was exceptional, so friendly and supportive. The facilities were well kept, and the free breakfast & networking event was the best experiences while in the Cincinnati area.

Cons:

N/A

2026-01-19 via Nuitee
N
Neal solo_traveller us
9
I was blown away by the beautiful decor and setup for the breakfast area. Considering this was a work stay and every mo
Pros:

The staff was fantastic. The free breakfast is more than one could ask for or imagine. Everyday was fresh and delicious. The assortment was amazing, and it came as a great surprise in comparison to the blah free breakfasts common to the HIE hotels. The laundry machines and dryers were new and free for guest use.

Cons:

I liked the workout room. However, there was very little room to use the weights or do any floor stretches or workouts. Fine if you only need to use the treadmill, elliptical, or bike.

2026-01-19 via Nuitee
C
Clark family_with_children us
10
2025-10-19 via Nuitee
D
Diana family_with_children
10
Pros:

Wonderful stay

2025-10-07 via Nuitee
S
sjG4818KR Family
2
Run roaches! 🏃🏾‍♂️
Pros:

This is a nicely located airport. There are some nice amenities the front office staff was very pleasant. Now the actual rooms are old and dated I knew it was going to be problems when I seen the cards that stated light house keeping Mon-Thur, Fri complete clean Sat and Sun by request only. There was some form of crust on the toilet we cleaned with Clorox wipes and one of the hand towels had a spot of blood on it. The real fun began at 1030 at night when it was time for bed one family member saw a roach crawling on the wall. Killed it took it to the front desk, spoke with someone about changing rooms and a refund. Came back to the room roach on the counter roach on the refrigerator. I wonder what would happen if we moved the fridge. Had to leave and find new lodging at 1145p. One hotel with 1 room open 22 minutes away. I believe they knew that room was infested and only kept it open because the hotel was at capacity terrible time.

2025-10-05 via Tripadvisor
A
Andre
10
Pros:

Very comfortable stay!!

2025-09-29 via Nuitee
J
James
10
Pros:

Very clean and spacious. The hotel staff were friendly and helpful. The only trouble we had was the lack of smooth transition from extending our stay. Room was booked for an additional day but lost key card access and had to have room cards reactivated

2025-09-08 via Nuitee
R
Ray family_with_children us
7
Pros:

The room was very spacious and clean, almost like a small loft or apartment sort of lol .I especially loved the kitchen and the shower head adjustment.

Cons:

The toilet was slow to flush and we were charged an additional $100 for holding our room when we had already reserved for two nights .

2025-09-07 via Nuitee
R
Ray couple us
9
2025-09-07 via Nuitee
J
Judi
10
Friendly and clean
Pros:

The staff was extremely friendly and helpful. Many families and couples staying for extended periods of time so there were people who were maybe a little too comfortable in the common areas. Can’t say enough about how nice the people who work there are though.

2025-08-27 via Nuitee
S
STEPHEN
10
Pros:

Was only there for an overnight business trip

2025-08-20 via Nuitee
N
NIKKI family_with_children us
7
2025-08-18 via Nuitee
S
Steve
8
Cincinnati Open stay
Pros:

Accommodations were excellent and room layout quite functional. Check-in and checkout were not the smoothest but in the end no issues. Recommend staying there if you are in the area!

2025-08-16 via Nuitee
R
Roann family
10
Pros:

Is safe and comfortable. Clean and good value

2025-08-14 via Nuitee
B
Betty
8
Pros:

Bed was comfortable. Breakfast was convenient.

2025-08-13 via Nuitee