Candlewood Suites Tyler by IHG

Hotels
Candlewood Suites
8.6 (256 reviews)
315 East Rieck Road , Tyler , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Professional staff
Clean rooms
Great location
Cons:
Maintenance issues
No breakfast options

Categories

Cleanliness
8.31
Some issues with empty toiletry products and room details.
Service
9.28
Staff are consistently described as helpful and professional.
Location
8.82
Convenient location with easy access to trails and nearby amenities.
Room Quality
8.27
Rooms were clean and comfortable, but some amenities did not work.
Amenities
8.8
24-hour coffee machine and kitchenette available are good perks.
Value for Money
8.76
Standard quality for this hotel tier.
Food and Beverage
7.81
No breakfast offered can be a downside.
Overall Experience
8.78
Mixed experience but overall felt safe and comfortable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:37

Property Description

Modern Amenities and Comfortable Suites
Candlewood Suites Tyler offers guest rooms with free Wi-Fi, a full kitchenette, and a cozy living space with a cable TV and DVD player.

Convenient Facilities for Guests
Enjoy 24-hour front desk service, a snack shop, BBQ facilities, meeting rooms, and a laundrette all on-site for your convenience.

Ideal Location for Exploring
Located just 5 miles from the picturesque Tyler Rose Garden, with Discover Science Place and Delek Refining company nearby, there's plenty to explore within minutes of the hotel.

Book your stay at Candlewood Suites Tyler now to experience comfort, convenience, and a great location all in one place.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYR

Location

Guest Reviews

8.6
Based on 256 reviews
Cleanliness: 8.31
Service: 9.28
Location: 8.82
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 7.81
Overall Experience: 8.78
J
Jakayla solo_traveller us
8
Pros:

Loved everything about it , will book again !

Cons:

The AC unit did not blow that cold so it was a little warm in the room but still was comfortable

2026-08-31 via Nuitee
J
jade couple nl
8
Great
Pros:

We loveedddddd the people that worked at the property. They are the sweetest most caring people. The kitchen is also very nice to have in the room. The wifi is good aswell.

Cons:

We did miss some utensils in our kitchen.

2026-08-17 via Nuitee
R
Ramona solo_traveller us
3
Undeserved charges
Pros:

The staff were very nice and responded to any issues

Cons:

The fact that the toilet overflowed and I had to use the towels to get the water up and got charged 40 dollars for soiling towels because the flood so was dirty... it's black and seem like yall never mopped it...and when I asked about the charges the manager promised to email me pictures of the towels and she never did.

2026-08-16 via Nuitee
J
Jeannette Terry solo_traveller us
10
2026-07-07 via Nuitee
J
Jeannette solo_traveller us
9
I I was comfy and convenient.Cleanliness was excellent. I will stay again.
Pros:

Comforts of the room

Cons:

Deposit was required after paying for the room

2026-06-27 via Nuitee
J
Joe couple us
1
Odd place. My own fault for inadvertently selecting 2 star quality. It’s that and less!
Cons:

No breakfast, only coffee. Didn’t have the room I reserved. No house keeping service. Very odd put trash and dirty towels in hallway for service procedure which wasn’t explained. Had to purchase pillows for comfort.

2026-06-08 via Nuitee
B
Brown family_with_children us
9
2026-06-05 via Nuitee
J
Jessica family_with_children us
9
2026-05-30 via Nuitee
M
Mel couple us
10
Very nice!
Pros:

Jasmine was wonderful at caring, helpful, an excellent receptionist!!

2026-05-20 via Nuitee
L
Lisa extended_group us
5
Slow are the flea bites we got during our stay. Not a good experience
Pros:

The property was great and easy to access

Cons:

It was a great stay in until we ended up with fleas after washing clothes. We got our room cleaned twice but had no open availability to change rooms so we left. Unable to get remaining of my bill back. I will not be staying here again.

2026-05-10 via Nuitee
R
Robin family_with_children us
7
Won't stay there again.
Pros:

The kitchenette was nice to have. Kitchenette seemed to be cleaned.

Cons:

Room was very worn. Carpet was worn down to concrete, bed was not comfortable, to soft. Room smelled musky.

2026-05-05 via Nuitee
A
Alisha solo_traveller us
9
2026-05-03 via Nuitee
J
Jessica family_with_children us
9
2026-04-27 via Nuitee
J
Jennie solo_traveller us
10
2026-04-21 via Nuitee
J
Jennie couple us
10
2026-04-21 via Nuitee
J
Jake solo_traveller us
10
2026-04-20 via Nuitee
B
Barrick solo_traveller us
7
2026-03-30 via Nuitee
D
Davis solo_traveller us
10
2026-03-19 via Nuitee
C
Chamesta Harris family_with_children us
10
Pros:

Great customer service

Cons:

The room are a bit dated but clean

2026-03-19 via Nuitee
D
Davis family_with_children us
10
2026-03-16 via Nuitee