Holiday Inn Express Hotel & Suites - Concord by IHG

Hotels
•
Holiday Inn Express
8.8 (386 reviews)
2491 Wonder Drive , Kannapolis , us
+1 704-743-1080

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Pool heater didn't work
Room far from elevator
Breakfast timing

Categories

Cleanliness
8.81
Overall positive sentiment about cleanliness from multiple reviews.
Service
9.18
Repeated mentions of friendly, helpful staff.
Location
9.02
Many reviews highlighted the great location near restaurants and shops.
Room Quality
8.67
Positive comments about room cleanliness and comfort, but some minor negatives noted.
Amenities
8.6
General satisfaction with amenities, except specific mention of non-working pool heater.
Value for Money
8.66
Standard quality for this hotel tier.
Food and Beverage
8.71
Breakfast received favorable comments, though early timing was a slight concern.
Overall Experience
8.78
Overall happy experiences shared, with some critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 07:51

Property Description

Convenient Location
Situated in the bustling Northlite Shopping Center, our hotel in Kannapolis, North Carolina, offers proximity to various dining options, ensuring a delightful culinary experience for our guests.

Comfortable Amenities
Each guestroom at Holiday Inn Express Hotel & Suites - Concord is equipped with complimentary wireless internet, a convenient microwave, and a refrigerator, providing the utmost convenience and connectivity for your stay.

Leisure and Business Facilities
Start your day with a delicious complimentary breakfast buffet, take a refreshing swim in the indoor pool, or stay active in the well-equipped fitness center. With easy access to Interstate 85 and key business locations, our hotel is the perfect choice for both leisure and business travelers.

Book now to experience the perfect blend of comfort and convenience at our Holiday Inn Express in Concord!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit 20 US dollars per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

8.8
Based on 386 reviews
Cleanliness: 8.81
Service: 9.18
Location: 9.02
Room Quality: 8.67
Amenities: 8.6
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.78
L
Lynn • solo_traveller • us
10
Pros:

Very clean room , used a black light cause I'm OCD, breakfast was a good selection, comfortable beds, good location from trulient back towards Durham

Cons:

The remote didn't work good and we had to clean the AC filter I have respiratory issues

2026-08-26 • via Nuitee
E
Ethan • couple • us
10
2026-08-14 • via Nuitee
S
Shane • couple • us
10
Clean, great location, great value, 10/10!
Pros:

Cleanliness and the young lady that worked the desk was very friendly when I checked in.

Cons:

No complaints

2026-08-11 • via Nuitee
A
Aury • family_with_children • us
10
2026-08-04 • via Nuitee
R
Ronald • couple • us
8
2026-08-02 • via Nuitee
L
Lawrence • extended_group • us
7
2026-07-10 • via Nuitee
D
Deb And Charles • solo_traveller • us
10
A short stay to visit doctors.
Pros:

The staff is always exceptional!

Cons:

Minor construction but really didn’t interfere with our plans.

2026-07-01 • via Nuitee
T
THOMAS • solo_traveller • us
10
I will stay here again
Pros:

Nice breakfast. Coffee was much better than other places. Enjoyed that. Michelle who was working the breakfast each day was so good and sweet. She kept it clean the whole time. Helpful. Very impressed with her. I think she did her job and then some. All of the staff were great. Concord NC location

Cons:

No problems with anything really. The furniture in the dining room was really old and messed up.

2026-06-29 • via Nuitee
C
Cheslyn • solo_traveller • us
10
2026-06-22 • via Nuitee
M
Michelle • couple • us
8
Pros:

Property was clean, in a good location. Pretty of restaurants in walking distance.

2026-06-16 • via Nuitee
V
Vicki • solo_traveller • us
9
2026-06-13 • via Nuitee
C
Chan • couple • us
9
Very nice and great location
Pros:

The breakfast was very good and the hostess was very nice.

Cons:

Our room smelled a like mold. But the room was clean.

2026-06-01 • via Nuitee
A
Amanda • family_with_children • us
1
2026-05-23 • via Nuitee
W
Walter • couple • us
7
It was fine . Employees are terrific.
Pros:

Location
Great staff

Cons:

No water in room
No paper and pen in room

2026-05-12 • via Nuitee
E
Emma • solo_traveller • us
8
2026-05-07 • via Nuitee
M
Mikayla • couple • us
9
2026-05-01 • via Nuitee
G
George • solo_traveller • us
9
2026-04-25 • via Nuitee
T
Tammy • family_with_children • us
10
Pros:

Very clean

Cons:

Everything was great

2026-04-25 • via Nuitee
S
Susan • solo_traveller • us
9
Pros:

The matresse!

Cons:

The coffee maker didn't work for me.

2026-04-23 • via Nuitee
H
Holly • solo_traveller • us
10
2026-04-19 • via Nuitee